Reference Guide
Page 1
... from a USB connection to your wireless network, try turning the printer off Wireless is not connected to be detected. Touch (Wireless) > (Settings) > Wireless Settings. 3. English HP OfficeJet Pro 9020 series Reference Guide Follow the instructions in the poster to turn it on. For more : www.hp.com/go /wirelessprinting). Touch Wireless to begin printer setup. If not, please check the following...
... from a USB connection to your wireless network, try turning the printer off Wireless is not connected to be detected. Touch (Wireless) > (Settings) > Wireless Settings. 3. English HP OfficeJet Pro 9020 series Reference Guide Follow the instructions in the poster to turn it on. For more : www.hp.com/go /wirelessprinting). Touch Wireless to begin printer setup. If not, please check the following...
Reference Guide
Page 2
...your computer or mobile device (such as smartphone or tablet) directly to improve future HP printers. Anonymous usage information storage: HP cartridges used to a printer wirelessly-without notice. 2 Limited warranty HP one year hardware limited warranty. Cartridges: Make sure you use Wi-Fi Direct, you... can connect your computer or mobile device. English Use the printer wirelessly without a Wi-Fi network (Wi-Fi Direct) With Wi-Fi Direct, you might be used with the printer for setup...
...your computer or mobile device (such as smartphone or tablet) directly to improve future HP printers. Anonymous usage information storage: HP cartridges used to a printer wirelessly-without notice. 2 Limited warranty HP one year hardware limited warranty. Cartridges: Make sure you use Wi-Fi Direct, you... can connect your computer or mobile device. English Use the printer wirelessly without a Wi-Fi network (Wi-Fi Direct) With Wi-Fi Direct, you might be used with the printer for setup...
User Guide
Page 4
... ...134 Store printing supplies ...135 Anonymous usage information storage ...136 Cartridge warranty information ...137 7 Network setup ...138 Set up the printer for wireless communication 139 Change network settings ...143 Use Wi-Fi Direct ...145 8 Printer management tools ...148 Toolbox... (Windows) ...149 Embedded web server ...150 9 Solve a problem ...153 Get help with HP online troubleshooting ...154 Get help from the printer control panel ...155 Get help from the HP...
... ...134 Store printing supplies ...135 Anonymous usage information storage ...136 Cartridge warranty information ...137 7 Network setup ...138 Set up the printer for wireless communication 139 Change network settings ...143 Use Wi-Fi Direct ...145 8 Printer management tools ...148 Toolbox... (Windows) ...149 Embedded web server ...150 9 Solve a problem ...153 Get help with HP online troubleshooting ...154 Get help from the printer control panel ...155 Get help from the HP...
User Guide
Page 9
... capability, or is not using these capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet... network capability establishes a fax, USB, or Ethernet network connection. After initial setup of printer, the printer will enter Sleep mode after 5 minutes of the screen to open the ... On/Off. Auto-Off This feature turns the printer off at 8 p.m. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature,...
... capability, or is not using these capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet... network capability establishes a fax, USB, or Ethernet network connection. After initial setup of printer, the printer will enter Sleep mode after 5 minutes of the screen to open the ... On/Off. Auto-Off This feature turns the printer off at 8 p.m. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature,...
User Guide
Page 17
...send fax, or reprint received fax. Ethernet: Shows that an Ethernet network connection exists and also provides easy access to do so. HP ePrint: Displays the Web Services Summary menu, where you can also change paper settings here. Ink: Displays the estimated ink levels. ... swipe down the tab at the same time. Icon Purpose Setup: Displays the setup screen for input tray. Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless communication. NOTE: (Ethernet) and (Wireless) will not be displayed at the top of the printer...
...send fax, or reprint received fax. Ethernet: Shows that an Ethernet network connection exists and also provides easy access to do so. HP ePrint: Displays the Web Services Summary menu, where you can also change paper settings here. Ink: Displays the estimated ink levels. ... swipe down the tab at the same time. Icon Purpose Setup: Displays the setup screen for input tray. Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless communication. NOTE: (Ethernet) and (Wireless) will not be displayed at the top of the printer...
User Guide
Page 20
..., see the documentation for your email application is located For information about finding the computer name, see Receive faxes using HP Digital Fax. NOTE: HP Digital Filing does not support Active Directory. TIP: If you can use Scan to Email and Fax to Email on the... 10) However, if your operating system. ● The network address for the folder On computer running Windows, the setup wizard can still set up HP Digital Solutions using either a wireless connection or an Ethernet cable. You must be connected to the network. ● An existing Windows (SMB) shared...
..., see the documentation for your email application is located For information about finding the computer name, see Receive faxes using HP Digital Fax. NOTE: HP Digital Filing does not support Active Directory. TIP: If you can use Scan to Email and Fax to Email on the... 10) However, if your operating system. ● The network address for the folder On computer running Windows, the setup wizard can still set up HP Digital Solutions using either a wireless connection or an Ethernet cable. You must be connected to the network. ● An existing Windows (SMB) shared...
User Guide
Page 58
... OK to monitor ink levels and printer alerts. Click Add + to set the paper size on your network, go to 123.hp.com to begin printing. Continue to use the HP Utility from a Mac desktop or laptop using a Mac desktop or laptop Instructions for your Mac. NOTE: If you change other... set up or connected your printer to your Mac. Printer connected to network If your printer is already set up and connected to your wireless network, you complete printer setup, use the HP Smart app to close the Properties dialog box. 7. This will install the available print, scan, or fax drivers for...
... OK to monitor ink levels and printer alerts. Click Add + to set the paper size on your network, go to 123.hp.com to begin printing. Continue to use the HP Utility from a Mac desktop or laptop using a Mac desktop or laptop Instructions for your Mac. NOTE: If you change other... set up or connected your printer to your Mac. Printer connected to network If your printer is already set up and connected to your wireless network, you complete printer setup, use the HP Smart app to close the Properties dialog box. 7. This will install the available print, scan, or fax drivers for...
User Guide
Page 128
...use. 4. NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to finish the setup. Open the HP printer software. Follow the instructions on the information page to set up the network. 5. If you do not have the proxy ...check for and install printer updates. If prompted, choose to allow the printer to set up Web Services using either an Ethernet or wireless connection. NOTE: When updates are available, they are automatically downloaded and installed, and then the printer restarts. Follow the instructions on...
...use. 4. NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to finish the setup. Open the HP printer software. Follow the instructions on the information page to set up the network. 5. If you do not have the proxy ...check for and install printer updates. If prompted, choose to allow the printer to set up Web Services using either an Ethernet or wireless connection. NOTE: When updates are available, they are automatically downloaded and installed, and then the printer restarts. Follow the instructions on...
User Guide
Page 144
This section contains the following topics: ● Set up the printer for wireless communication ● Change network settings ● Use Wi-Fi Direct 138 Chapter 7 Network setup ENWW 7 Network setup Additional advanced settings are available from the printer's home page (embedded web server or EWS). For more information, see Embedded web server.
This section contains the following topics: ● Set up the printer for wireless communication ● Change network settings ● Use Wi-Fi Direct 138 Chapter 7 Network setup ENWW 7 Network setup Additional advanced settings are available from the printer's home page (embedded web server or EWS). For more information, see Embedded web server.
User Guide
Page 145
... ● Connect your printer by using the HP Smart app ● Change the connection type ● Test the wireless connection ● Turn on your wireless network Use the Wireless Setup Wizard or Wi-Fi Protected Setup from connecting to your wireless network without your permission. Set up the printer for wireless communication This section contains the following before...
... ● Connect your printer by using the HP Smart app ● Change the connection type ● Test the wireless connection ● Turn on your wireless network Use the Wireless Setup Wizard or Wi-Fi Protected Setup from connecting to your wireless network without your permission. Set up the printer for wireless communication This section contains the following before...
User Guide
Page 146
...instructions in Change the connection type to make the setup process faster and easier on iOS and Android mobile devices.) NOTE: HP Smart uses Bluetooth for example, from an Ethernet connection to a wireless connection (Windows) 1. Run the Wireless Setup Wizard to set up using the printer with a... different type of the printer. Connect your printer by using the HP Smart app To set up the printer on your wireless network. NOTE: Connecting an Ethernet...
...instructions in Change the connection type to make the setup process faster and easier on iOS and Android mobile devices.) NOTE: HP Smart uses Bluetooth for example, from an Ethernet connection to a wireless connection (Windows) 1. Run the Wireless Setup Wizard to set up using the printer with a... different type of the printer. Connect your printer by using the HP Smart app To set up the printer on your wireless network. NOTE: Connecting an Ethernet...
User Guide
Page 147
... the printer. Open the HP Smart app. TIP: If you begin. 1. Click here to go through USB. ● Your computer is currently connected to a wireless network. 2. To change from an iOS, Android, or Windows 10 device. 3. To print the wireless test report 1. Click Device Setup & Software. 4. Click...touch or swipe down the tab at the left side of the app. Before you see Open the HP printer software (Windows). 2. Test the wireless connection Print the wireless test report for more information, see "Make printing easier by connecting your printer is currently connected to ...
... the printer. Open the HP Smart app. TIP: If you begin. 1. Click here to go through USB. ● Your computer is currently connected to a wireless network. 2. To change from an iOS, Android, or Windows 10 device. 3. To print the wireless test report 1. Click Device Setup & Software. 4. Click...touch or swipe down the tab at the left side of the app. Before you see Open the HP printer software (Windows). 2. Test the wireless connection Print the wireless test report for more information, see "Make printing easier by connecting your printer is currently connected to ...
User Guide
Page 148
... the wireless capability and the Wireless light. 1. Touch Wireless Settings. 3. Touch the toggle button next to Wireless to open the Dashboard, touch (the Wireless button), and then touch ( Settings ). 2. Turn on or off the wireless capability of the printer The blue Wireless light on the printer control panel is on the wireless capability will automatically start the Wireless Setup Wizard...
... the wireless capability and the Wireless light. 1. Touch Wireless Settings. 3. Touch the toggle button next to Wireless to open the Dashboard, touch (the Wireless button), and then touch ( Settings ). 2. Turn on or off the wireless capability of the printer The blue Wireless light on the printer control panel is on the wireless capability will automatically start the Wireless Setup Wizard...
User Guide
Page 149
... the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch ( Setup ), touch Reports , and then touch Network Configuration Page. Touch (Wireless) or (Ethernet) to open the Dashboard. Touch Print Details to print the network configuration page. ● From the printer control...
... the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch ( Setup ), touch Reports , and then touch Network Configuration Page. Touch (Wireless) or (Ethernet) to open the Dashboard. Touch Print Details to print the network configuration page. ● From the printer control...
User Guide
Page 151
... touch (Wi-Fi Direct). 2. If you are using a computer, make sure you have not installed the HP printer software on your mobile device. If you are using a mobile device, make sure you have installed ...or Manual . ● If Automatic was selected during Wi-Fi Direct setup on the printer, the mobile device automatically connects to the printer. ● If Manual was selected... The PIN is provided by the printer software for using the EWS, see Embedded web server. Select Wireless when prompted by the printer when a connection attempt is Off , touch Wi-Fi Direct and then ...
... touch (Wi-Fi Direct). 2. If you are using a computer, make sure you have not installed the HP printer software on your mobile device. If you are using a mobile device, make sure you have installed ...or Manual . ● If Automatic was selected during Wi-Fi Direct setup on the printer, the mobile device automatically connects to the printer. ● If Manual was selected... The PIN is provided by the printer software for using the EWS, see Embedded web server. Select Wireless when prompted by the printer when a connection attempt is Off , touch Wi-Fi Direct and then ...
User Guide
Page 152
...146 Chapter 7 Network setup ENWW NOTE: If your mobile device does not support Wi-Fi, you have installed the latest version of HP Print Service Plugin on your mobile device. To print from the list of wireless networks shown such as DIRECT-**-HP OfficeJet Pro 9020 (where ** are ...follow the onscreen instructions on your mobile device. For more information, visit www.hp.com/global/us/en/eprint/mobile_printing_apps.html. 1. To print from the list of wireless networks shown such as DIRECT-**-HP OfficeJet Pro 9020 (where ** are the unique characters to identify your printer). 4. NOTE: ...
...146 Chapter 7 Network setup ENWW NOTE: If your mobile device does not support Wi-Fi, you have installed the latest version of HP Print Service Plugin on your mobile device. To print from the list of wireless networks shown such as DIRECT-**-HP OfficeJet Pro 9020 (where ** are ...follow the onscreen instructions on your mobile device. For more information, visit www.hp.com/global/us/en/eprint/mobile_printing_apps.html. 1. To print from the list of wireless networks shown such as DIRECT-**-HP OfficeJet Pro 9020 (where ** are the unique characters to identify your printer). 4. NOTE: ...
User Guide
Page 153
..., do not select the Convert a USB connected printer to wireless option. d. e. Click here for online troubleshooting for Wi-Fi Direct, or for more information, see Open the HP printer software (Windows). f. c. Print your HP printer from the detected printer list. a. Select your document....to install the printer software using the Wi-Fi Direct connection. Open the HP printer software. NOTE: If you have previously installed the printer over a wireless network. Click Tools. Click Device Setup & Software, and then select Connect a new device. When the Connection ...
..., do not select the Convert a USB connected printer to wireless option. d. e. Click here for online troubleshooting for Wi-Fi Direct, or for more information, see Open the HP printer software (Windows). f. c. Print your HP printer from the detected printer list. a. Select your document....to install the printer software using the Wi-Fi Direct connection. Open the HP printer software. NOTE: If you have previously installed the printer over a wireless network. Click Tools. Click Device Setup & Software, and then select Connect a new device. When the Connection ...
User Guide
Page 156
... EWS recognize your browser to accept all cookies, or you also disable one or more of the printer by touching printing a network configuration page. (Wireless) or (Ethernet) or by NOTE: The printer must have an IP address. 2. Depending on your printer, if you disable cookies, you can ...web server through either a network or Wi-Fi Direct. Some cookies (such as the cookie that language. NOTE: To view or change some setup wizards ● Remembering the EWS browser language setting ● Personalizing the EWS Home page For information about how to change settings, and manage it...
... EWS recognize your browser to accept all cookies, or you also disable one or more of the printer by touching printing a network configuration page. (Wireless) or (Ethernet) or by NOTE: The printer must have an IP address. 2. Depending on your printer, if you disable cookies, you can ...web server through either a network or Wi-Fi Direct. Some cookies (such as the cookie that language. NOTE: To view or change some setup wizards ● Remembering the EWS browser language setting ● Personalizing the EWS Home page For information about how to change settings, and manage it...
User Guide
Page 157
... or a crossover cable to connect the printer to the network. ● Make sure the network cable is turned on , search for example: DIRECT-**-HP OfficeJet Pro 9020 (where ** are enabled in your computer, type the following address: http:// 192.168.223.1. Embedded web server cannot be 192.168.0.1 or 10.0.0.1...turn wireless on and working correctly. To obtain the printer IP address by printing a network configuration page, from the printer control panel, touch or swipe down the tab at the top of the screen to the Wi-Fi Direct name, for and connect to open the Dashboard, touch ( Setup ...
... or a crossover cable to connect the printer to the network. ● Make sure the network cable is turned on , search for example: DIRECT-**-HP OfficeJet Pro 9020 (where ** are enabled in your computer, type the following address: http:// 192.168.223.1. Embedded web server cannot be 192.168.0.1 or 10.0.0.1...turn wireless on and working correctly. To obtain the printer IP address by printing a network configuration page, from the printer control panel, touch or swipe down the tab at the top of the screen to the Wi-Fi Direct name, for and connect to open the Dashboard, touch ( Setup ...
User Guide
Page 187
...supported. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call is correct. See Restore original factory defaults and settings. ● Check the network configuration or print the wireless test report to receive faxes is turned off . You can set the ...times. ● Different computers are recorded on my answering machine ● When you have an answering machine on at all times. ● HP Digital Fax is not activated or the computer is not configured to prompts as you want to answer for fax tones. If the printer detects...
...supported. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call is correct. See Restore original factory defaults and settings. ● Check the network configuration or print the wireless test report to receive faxes is turned off . You can set the ...times. ● Different computers are recorded on my answering machine ● When you have an answering machine on at all times. ● HP Digital Fax is not activated or the computer is not configured to prompts as you want to answer for fax tones. If the printer detects...