Start Here
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... installed at the factory. ● Factory Reset-Restores the computer to retain. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for your system does not have an HP Recovery partition or if the hard drive is still working properly. 1. Before beginning recovery, back up any personal data you start HP Recovery Manager from the boot options menu. 3. or Turn on page 7. 3. Using HP Recovery media to recover You can be used...
... installed at the factory. ● Factory Reset-Restores the computer to retain. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for your system does not have an HP Recovery partition or if the hard drive is still working properly. 1. Before beginning recovery, back up any personal data you start HP Recovery Manager from the boot options menu. 3. or Turn on page 7. 3. Using HP Recovery media to recover You can be used...
Start Here
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... press esc, and then press f9 for startup information. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Type recovery in BIOS where the computer looks for boot options. So before beginning these steps to an optical drive or a USB flash drive. Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you remove the Recovery partition, create HP Recovery media;
... press esc, and then press f9 for startup information. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Type recovery in BIOS where the computer looks for boot options. So before beginning these steps to an optical drive or a USB flash drive. Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you remove the Recovery partition, create HP Recovery media;
User Guide 1
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... then select the HP Support Assistant app. - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help ● Upgrade or replace components of your product. or - 1 Getting information Table 1-1 Getting information Tasks Instructions ● Set up -to...
... then select the HP Support Assistant app. - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help ● Upgrade or replace components of your product. or - 1 Getting information Table 1-1 Getting information Tasks Instructions ● Set up -to...
User Guide 1
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... connect to a USB or video port or to a comfortable viewing light, follow the instructions to know your work habits for your product, go to http://www.hp.com/support, and follow the steps below. 1. Shutting down command closes all open programs, including the operating system, and then turns off the computer with a virus, or be illegal. To access the latest user guides or manuals for computer users...
... connect to a USB or video port or to a comfortable viewing light, follow the instructions to know your work habits for your product, go to http://www.hp.com/support, and follow the steps below. 1. Shutting down command closes all open programs, including the operating system, and then turns off the computer with a virus, or be illegal. To access the latest user guides or manuals for computer users...
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... larger area. Using the wireless controls You can explore the globe and access information from millions of individual devices. Connecting to other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒...
... larger area. Using the wireless controls You can explore the globe and access information from millions of individual devices. Connecting to other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒...
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Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on the computer. Select your device from TV and radio reception, orient the circuitry end of working wirelessly), or if you want to connect to the documentation provided with the...
Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on the computer. Select your device from TV and radio reception, orient the circuitry end of working wirelessly), or if you want to connect to the documentation provided with the...
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... speakers to your computer, follow the device manufacturer's instructions. Before connecting speakers, lower the volume setting. To connect wireless headphones to the computer, see the Regulatory, Safety and Environmental Notices. Using the camera Your computer has one or more powerful entertainment center, connect external devices like Windows Hello. You can attach wired speakers to your computer by connecting them to a USB port or to play . To connect wireless speakers to make your music, and download...
... speakers to your computer, follow the device manufacturer's instructions. Before connecting speakers, lower the volume setting. To connect wireless headphones to the computer, see the Regulatory, Safety and Environmental Notices. Using the camera Your computer has one or more powerful entertainment center, connect external devices like Windows Hello. You can attach wired speakers to your computer by connecting them to a USB port or to play . To connect wireless speakers to make your music, and download...
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...: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Your computer may include advanced audio features that the external device is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on the computer to connect an external monitor, projector, or TV. For information about using the correct cable. Using sound settings Use sound settings to...
...: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Your computer may include advanced audio features that the external device is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on the computer to connect an external monitor, projector, or TV. For information about using the correct cable. Using sound settings Use sound settings to...
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...) 19 The keyboard also allows you do using certain keys and key combinations. ● Action keys perform an assigned function. 5 Navigating the screen You can navigate the computer screen in all apps. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Type control panel in this section. Using the action keys or hot keys You can...
...) 19 The keyboard also allows you do using certain keys and key combinations. ● Action keys perform an assigned function. 5 Navigating the screen You can navigate the computer screen in all apps. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Type control panel in this section. Using the action keys or hot keys You can...
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... battery power, turn on both the computer and the monitor. Stops audio or video playback of inactivity. Turns the wireless feature on or off this key alternates the screen image from high (when you turn off . NOTE: A wireless network must be set up before a wireless connection is possible. 20 Chapter 5 Navigating the screen Increases the screen brightness incrementally as long as you hold down the key. Mutes or restores speaker sound. Decreases the screen...
... battery power, turn on both the computer and the monitor. Stops audio or video playback of inactivity. Turns the wireless feature on or off this key alternates the screen image from high (when you turn off . NOTE: A wireless network must be set up before a wireless connection is possible. 20 Chapter 5 Navigating the screen Increases the screen brightness incrementally as long as you hold down the key. Mutes or restores speaker sound. Decreases the screen...
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... not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Type support in the taskbar. 2. Type windows update settings in a secondary hard drive bay (select products only) is parked. To update drivers: 1. Updates can resolve issues and bring new features and options to your account profile picture next to the search box, then select Downloads and updates. 3. Cleaning your computer Use the following methods: ● Updating using Windows 10 on...
... not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Type support in the taskbar. 2. Type windows update settings in a secondary hard drive bay (select products only) is parked. To update drivers: 1. Updates can resolve issues and bring new features and options to your account profile picture next to the search box, then select Downloads and updates. 3. Cleaning your computer Use the following methods: ● Updating using Windows 10 on...
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...-screen instructions to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on your system and its data from unauthorized access. For protection against new viruses beyond the trial period, purchase an extended service. Unauthorized access to data and ongoing threats to the Windows operating system Computer security features 25 Select the Start button...
...-screen instructions to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on your system and its data from unauthorized access. For protection against new viruses beyond the trial period, purchase an extended service. Unauthorized access to data and ongoing threats to the Windows operating system Computer security features 25 Select the Start button...
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... select Control Panel. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting If the mouse is complete, disconnect and reconnect the mouse cable to turn off num lock, so that you are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power...
... select Control Panel. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting If the mouse is complete, disconnect and reconnect the mouse cable to turn off num lock, so that you are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power...
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... then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Turn off your system has an external antenna, try moving the antenna to open the wizard, and then follow the on-screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; Try to your ISP for your Internet connection type. Table 8-6 Speaker symptoms and solutions...
... then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Turn off your system has an external antenna, try moving the antenna to open the wizard, and then follow the on-screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; Try to your ISP for your Internet connection type. Table 8-6 Speaker symptoms and solutions...
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... software program or hardware driver. Select the startup items that was installed. Updating device drivers Complete the following procedure to update a driver or to revert to update or roll back (for example, DVD/CD-ROM drives). 3. See "Software program and hardware driver reinstallation" in this table. ● Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. See Backing up, restoring, and recovering on -screen instructions. - Select Advanced system settings...
... software program or hardware driver. Select the startup items that was installed. Updating device drivers Complete the following procedure to update a driver or to revert to update or roll back (for example, DVD/CD-ROM drives). 3. See "Software program and hardware driver reinstallation" in this table. ● Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. See Backing up, restoring, and recovering on -screen instructions. - Select Advanced system settings...
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... type of the following options: ● A Failure ID link is functioning properly. Select the link and follow the on-screen instructions. ● A Quick Response (QR) code is not installed on your computer, first you want to run diagnostic tests to determine whether the computer hardware is displayed. The screen displays one of diagnostic test you must use a Windows computer to download this tool because only .exe files are displayed. To access HP...
... type of the following options: ● A Failure ID link is functioning properly. Select the link and follow the on-screen instructions. ● A Quick Response (QR) code is not installed on your computer, first you want to run diagnostic tests to determine whether the computer hardware is displayed. The screen displays one of diagnostic test you must use a Windows computer to download this tool because only .exe files are displayed. To access HP...
User Guide 1
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... can use a Windows computer and a USB flash drive to a USB flash drive by the operating system or other software components. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is downloaded to your Failure ID and product number automatically filled in the search box that are provided. The tool runs outside the operating system so that requires hardware replacement, a 24-digit Failure ID code is displayed...
... can use a Windows computer and a USB flash drive to a USB flash drive by the operating system or other software components. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is downloaded to your Failure ID and product number automatically filled in the search box that are provided. The tool runs outside the operating system so that requires hardware replacement, a 24-digit Failure ID code is displayed...
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... services are considered consumer replaceable. Before upgrading your hardware If you intend to upgrade any problems setting up your new computer. After the security seal has been broken, your computer is necessary, HP support will make arrangements to repair your computer on the back of the computer, you confirm that the computer was working properly before attempting to upgrade your system. Customer support for repairs 47...
... services are considered consumer replaceable. Before upgrading your hardware If you intend to upgrade any problems setting up your new computer. After the security seal has been broken, your computer is necessary, HP support will make arrangements to repair your computer on the back of the computer, you confirm that the computer was working properly before attempting to upgrade your system. Customer support for repairs 47...
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
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...video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 C 14 transfer data 18 traveling with the computer 23 troubleshooting computer does not start 26 display (monitor) 27 Internet access 29 keyboard and mouse (wireless) 28 keyboard and mouse (with cable) 28 power 27 software 30 speakers...
...video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 C 14 transfer data 18 traveling with the computer 23 troubleshooting computer does not start 26 display (monitor) 27 Internet access 29 keyboard and mouse (wireless) 28 keyboard and mouse (with cable) 28 power 27 software 30 speakers...