Reference Guide
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...freely around and underneath it . Select Start > Control Panel > Performance and Maintenance > System. 2. Troubleshooting and Maintenance Troubleshooting Your Notebook Heat problems Your notebook normally gets warm during routine operation. Infrared problems By default, the infrared port is using the infrared port. 70 Reference Guide On...sure the line between the two infrared ports is not blocked, and that drive CPU usage toward 100 percent can use it . • Make sure the air vents on the front of the notebook.) The ports should be no more than 1 meter apart. • Check ...
...freely around and underneath it . Select Start > Control Panel > Performance and Maintenance > System. 2. Troubleshooting and Maintenance Troubleshooting Your Notebook Heat problems Your notebook normally gets warm during routine operation. Infrared problems By default, the infrared port is using the infrared port. 70 Reference Guide On...sure the line between the two infrared ports is not blocked, and that drive CPU usage toward 100 percent can use it . • Make sure the air vents on the front of the notebook.) The ports should be no more than 1 meter apart. • Check ...
Maintenance and Service Guide
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... ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA ...2-38 Removing the Heat Sink (with Fan 2-40 Removing the CPU Module ...2-44 Removing the RJ11/1394 Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing...
... ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA ...2-38 Removing the Heat Sink (with Fan 2-40 Removing the CPU Module ...2-44 Removing the RJ11/1394 Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing...
Maintenance and Service Guide
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... Figure 2-16. Removing the Top Case Screws 2-29 Figure 2-20. Removing the I/R PCA...2-37 Figure 2-25. Intel CPU Module Removal 2-45 Figure 2-29. AMD CPU Module Removal 2-38 Figure 2-31. Front View...1-11 Figure 1-5. Removing the Battery ...2-4 Figure 2-3. Removing an SDRAM Module ... (with Fan 2-41 Figure 2-27. AMD CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Figures Figure 1-1. Back View ...1-9 Figure 1-3. Resetting the Notebook ...1-17 Figure 1-8. Removing the Keyboard ...2-17 ...
... Figure 2-16. Removing the Top Case Screws 2-29 Figure 2-20. Removing the I/R PCA...2-37 Figure 2-25. Intel CPU Module Removal 2-45 Figure 2-29. AMD CPU Module Removal 2-38 Figure 2-31. Front View...1-11 Figure 1-5. Removing the Battery ...2-4 Figure 2-3. Removing an SDRAM Module ... (with Fan 2-41 Figure 2-27. AMD CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Figures Figure 1-1. Back View ...1-9 Figure 1-3. Resetting the Notebook ...1-17 Figure 1-8. Removing the Keyboard ...2-17 ...
Maintenance and Service Guide
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The CPU module and most other subsystems connect to the motherboard. The following figure shows the connections among the notebook's replaceable electronic modules. Table 1-8 on page 1-25 lists the roles that these modules play in virtually all system functions. Replaceable Module Diagram Service Manual Product Information 1-23 It plays a role in the notebook's functional subsystems. Figure 1-8. Internal Design The motherboard PCA is the central component of the notebook's design.
The CPU module and most other subsystems connect to the motherboard. The following figure shows the connections among the notebook's replaceable electronic modules. Table 1-8 on page 1-25 lists the roles that these modules play in virtually all system functions. Replaceable Module Diagram Service Manual Product Information 1-23 It plays a role in the notebook's functional subsystems. Figure 1-8. Internal Design The motherboard PCA is the central component of the notebook's design.
Maintenance and Service Guide
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... Motherboard Hard disk drive Floppy drive CPU module Motherboard Motherboard SDRAM module Battery Motherboard Switchboard PCA AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy drive Motherboard Switchboard ...
... Motherboard Hard disk drive Floppy drive CPU module Motherboard Motherboard SDRAM module Battery Motherboard Switchboard PCA AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy drive Motherboard Switchboard ...
Maintenance and Service Guide
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...discharge can use these are the reverse of each section below. NOTE: Reassembly steps are displayed throughout this chapter to remove and replace the notebook's components and assemblies. Removal Cross-Reference Assembly, display (page 2-23) • Assembly, speaker (page 2-15) • Battery, ...main (page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60...
...discharge can use these are the reverse of each section below. NOTE: Reassembly steps are displayed throughout this chapter to remove and replace the notebook's components and assemblies. Removal Cross-Reference Assembly, display (page 2-23) • Assembly, speaker (page 2-15) • Battery, ...main (page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60...
Maintenance and Service Guide
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Removing the CPU Module (Authorized Service Providers Only) Required Equipment Small flat-blade (3mm) screwdriver NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Removal Procedure 1. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13...
Removing the CPU Module (Authorized Service Providers Only) Required Equipment Small flat-blade (3mm) screwdriver NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Removal Procedure 1. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13...
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On models using an AMD CPU, proceed to step 4. Intel CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models CAUTION: Each time you install a new CPU module, you should here a light snap) to secure the CPU module. 2-42 Removal and Replacement Service Manual d. Turn the lock...
On models using an AMD CPU, proceed to step 4. Intel CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models CAUTION: Each time you install a new CPU module, you should here a light snap) to secure the CPU module. 2-42 Removal and Replacement Service Manual d. Turn the lock...
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... the motherboard (see Figure 2-30). Figure 2-30. Figure 2-29 AMD CPU Module Release HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models b. AMD CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models Service Manual Removal and Replacement...
... the motherboard (see Figure 2-30). Figure 2-30. Figure 2-29 AMD CPU Module Release HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models b. AMD CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models Service Manual Removal and Replacement...
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... illustration below to secure the CPU module into the position shown in Figure 2-31 and move as indicated by the arrow in one way). AMD CPU Module Installation HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models CAUTION...: Each time you install a new CPU module, you must also replace the heat sink's thermal ...
... illustration below to secure the CPU module into the position shown in Figure 2-31 and move as indicated by the arrow in one way). AMD CPU Module Installation HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models CAUTION...: Each time you install a new CPU module, you must also replace the heat sink's thermal ...
Maintenance and Service Guide
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Removing the CPU Module HP Pavilion ze5x00, HP nx9010 and HPnx9008, and Compaq Presario 2500 Models CAUTION: Each time you install a new CPU module, you must also replace the heat sink's thermal pad to the right, and then swing it up and back. 4. Carefully lift the CPU module off of the CPU module socket secures the ...thermal pad from the heat sink, and then attach the new thermal pad. • The CPU module is keyed for installation, and can be inserted only one way. • Carefully insert the CPU module into the motherboard, and then swing the locking arm forward and down. Make sure ...
Removing the CPU Module HP Pavilion ze5x00, HP nx9010 and HPnx9008, and Compaq Presario 2500 Models CAUTION: Each time you install a new CPU module, you must also replace the heat sink's thermal pad to the right, and then swing it up and back. 4. Carefully lift the CPU module off of the CPU module socket secures the ...thermal pad from the heat sink, and then attach the new thermal pad. • The CPU module is keyed for installation, and can be inserted only one way. • Carefully insert the CPU module into the motherboard, and then swing the locking arm forward and down. Make sure ...
Maintenance and Service Guide
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... card. Wireless Models Only • Before installing the motherboard, make sure the round coaxial cables from the antenna PCAs are replacing the CPU module, you see the HP logo, press esc to reprogram the EEPROM on the motherboard for the new display. 1. Insert the Service Utilities floppy disk in an ... drive. 6. Plug in the floppy drive. If you are held in place by the clips in the package's Readme file. 2. Turn on the notebook. 5. When you must use the Service Utilities floppy disk to display the boot menu, and then boot from the Partnership Web site (see page vii...
... card. Wireless Models Only • Before installing the motherboard, make sure the round coaxial cables from the antenna PCAs are replacing the CPU module, you see the HP logo, press esc to reprogram the EEPROM on the motherboard for the new display. 1. Insert the Service Utilities floppy disk in an ... drive. 6. Plug in the floppy drive. If you are held in place by the clips in the package's Readme file. 2. Turn on the notebook. 5. When you must use the Service Utilities floppy disk to display the boot menu, and then boot from the Partnership Web site (see page vii...
Maintenance and Service Guide
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... Utilities floppy disk in an AC adapter. 2. Select the Serial Number option from the old motherboard, and then install onto the new motherboard: • CPU module • Wireless LAN Mini PCI card (if present) • SDRAM modules 2. After installing a new motherboard, you did not store system data,... type A for the manual update option. Enter the serial number from the bottom of the notebook-you successfully stored system data on the new motherboard. If you might have to contact an HP support center to it that can bend very easily. NOTE: Reprogramming the BIOS IC A new...
... Utilities floppy disk in an AC adapter. 2. Select the Serial Number option from the old motherboard, and then install onto the new motherboard: • CPU module • Wireless LAN Mini PCI card (if present) • SDRAM modules 2. After installing a new motherboard, you did not store system data,... type A for the manual update option. Enter the serial number from the bottom of the notebook-you successfully stored system data on the new motherboard. If you might have to contact an HP support center to it that can bend very easily. NOTE: Reprogramming the BIOS IC A new...
Maintenance and Service Guide
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... Equipment • 0 and 1 Phillips screwdrivers • Small flat-blade screwdriver Removal Procedure 1. Table 2-5. Removing Components Component Battery, CMOS Case, bottom Case, top CD/DVD drive CPU module Display assembly Doors, PCMCIA Floppy drive Removal Procedure Keyboard cover(page 2-13) Speaker (page 2-15) Keyboard (page 2-16) Switchboard PCA(page 2-19) CD/DVD...
... Equipment • 0 and 1 Phillips screwdrivers • Small flat-blade screwdriver Removal Procedure 1. Table 2-5. Removing Components Component Battery, CMOS Case, bottom Case, top CD/DVD drive CPU module Display assembly Doors, PCMCIA Floppy drive Removal Procedure Keyboard cover(page 2-13) Speaker (page 2-15) Keyboard (page 2-16) Switchboard PCA(page 2-19) CD/DVD...
Maintenance and Service Guide
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..., reload hard drive, replace hard drive. 3-8 Troubleshooting and Diagnostics Service Manual If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. If you cannot isolate the cause of a problem, determine which replaceable modules are involved in the following table to... page 1-25. Remove all but one SDRAM module and try again. If power status light and display turn notebook off, and reconnect power and try again. CPU module Switchboard PCA Motherboard Display assembly Hard drive Beeps once, spins hard disk, repeats, but display remains off ...
..., reload hard drive, replace hard drive. 3-8 Troubleshooting and Diagnostics Service Manual If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. If you cannot isolate the cause of a problem, determine which replaceable modules are involved in the following table to... page 1-25. Remove all but one SDRAM module and try again. If power status light and display turn notebook off, and reconnect power and try again. CPU module Switchboard PCA Motherboard Display assembly Hard drive Beeps once, spins hard disk, repeats, but display remains off ...
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...CPU module is reinitialized, Windows desktop appears. Service Manual Troubleshooting and Diagnostics 3-11 Adjust display brightness. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Check display cable connections, replace display assembly. Repair Center: Likely Causes Make sure notebook is busy..., it normally finishes current operation before entering (or allowing notebook to Never. Make sure SDRAM modules are not set to enter)...
...CPU module is reinitialized, Windows desktop appears. Service Manual Troubleshooting and Diagnostics 3-11 Adjust display brightness. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Check display cable connections, replace display assembly. Repair Center: Likely Causes Make sure notebook is busy..., it normally finishes current operation before entering (or allowing notebook to Never. Make sure SDRAM modules are not set to enter)...
Maintenance and Service Guide
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... be normal Windows behavior (background processing can hear this). Restart notebook. CMOS battery Motherboard Heat sink CPU module Motherboard Check notebook's power supply. If notebook slows after period of notebook) while notebook appears to spin up (you can affect response time). If hard...file browsers) can contribute. Port replicator Motherboard Repair Center: Comments Charge CMOS battery. Reset notebook (see previous symptom. Games and other programs that drive CPU usage toward 100% can affect performance. Port replicator is not responding. May be exchanged....
... be normal Windows behavior (background processing can hear this). Restart notebook. CMOS battery Motherboard Heat sink CPU module Motherboard Check notebook's power supply. If notebook slows after period of notebook) while notebook appears to spin up (you can affect response time). If hard...file browsers) can contribute. Port replicator Motherboard Repair Center: Comments Charge CMOS battery. Reset notebook (see previous symptom. Games and other programs that drive CPU usage toward 100% can affect performance. Port replicator is not responding. May be exchanged....
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... a "clean" boot, as a hardware, software, or firmware failure. Note that if the notebook fails to restart with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize local bus IDE Initialize Power Management ... necessarily interpret the failure of one or more POST tests as described below. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. First, confirm the failure by a sequence of initialization...
... a "clean" boot, as a hardware, software, or firmware failure. Note that if the notebook fails to restart with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize local bus IDE Initialize Power Management ... necessarily interpret the failure of one or more POST tests as described below. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. First, confirm the failure by a sequence of initialization...
Maintenance and Service Guide
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...address line xxxx RAM failure on data bits xxxx of low byte of chipset registers Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory Auto size 8254... Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller (on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start (optional) Shadow video BIOS ROM Display BIOS copyright notice Troubleshooting and Diagnostics 3-23
...address line xxxx RAM failure on data bits xxxx of low byte of chipset registers Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory Auto size 8254... Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller (on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start (optional) Shadow video BIOS ROM Display BIOS copyright notice Troubleshooting and Diagnostics 3-23
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...Select if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to UserPatch1 Configure advanced cache ...registers Initialize Multi Processor APIC Enable external and CPU caches Set up System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message ...
...Select if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to UserPatch1 Configure advanced cache ...registers Initialize Multi Processor APIC Enable external and CPU caches Set up System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message ...