Limited Warranty and Support Guide
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Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. ...and includes the following: • E-mail support. • HP Real Time Chat with hardware and software questions. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a hardware issue, before calling the Customer ...
Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. ...and includes the following: • E-mail support. • HP Real Time Chat with hardware and software questions. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a hardware issue, before calling the Customer ...
Limited Warranty and Support Guide - Refurbished
Page 18
...button, and then click Help and Support. Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week... in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq...
...button, and then click Help and Support. Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week... in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq...
Limited Warranty and Support Guide - Refurbished
Page 13
... Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have your product model number...
... Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have your product model number...
Warranty - Refurbished
Page 12
... the Customer Care Center, run the hardware diagnostic tools that are preinstalled on the Web at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in -... and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for all your limited warranty period. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about ...
... the Customer Care Center, run the hardware diagnostic tools that are preinstalled on the Web at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in -... and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for all your limited warranty period. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about ...
Getting Started
Page 91
...access the Support Web site address listed in the Limited Warranty and Support Guide, or use the following : Click the title to http://www.hp.com/support in your Web browser. 2 Select your computer). Click an item to save the file, rename the file (retaining the .pdf extension), and...174; Acrobat® Reader (which you want , and then do one of your keyboard. Finding Guides on the Web You can find links to driver updates, access to technical support options, and information about your computer is not currently installed on your country/region and language. 3 Click Support and...
...access the Support Web site address listed in the Limited Warranty and Support Guide, or use the following : Click the title to http://www.hp.com/support in your Web browser. 2 Select your computer). Click an item to save the file, rename the file (retaining the .pdf extension), and...174; Acrobat® Reader (which you want , and then do one of your keyboard. Finding Guides on the Web You can find links to driver updates, access to technical support options, and information about your computer is not currently installed on your country/region and language. 3 Click Support and...
Getting Started
Page 104
... slot-loading disc players cannot play non-standard discs. Ensure the disc is installed in the tray. The driver may be corrupted or outdated. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. For a CD/DVD drive with a vertical drive tray, you insert the minidisc...
... slot-loading disc players cannot play non-standard discs. Ensure the disc is installed in the tray. The driver may be corrupted or outdated. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. For a CD/DVD drive with a vertical drive tray, you insert the minidisc...
Getting Started
Page 106
.... 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec. Ensure Windows Media Player is configured to see whether there is available, the file will play a DVD movie...Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to play video files that you must...
.... 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec. Ensure Windows Media Player is configured to see whether there is available, the file will play a DVD movie...Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to play video files that you must...
Getting Started
Page 107
... device, and then turn on the computer to resolve the resource conflict. Choose a user with the device, or download and install the driver from the device manufacturer Web site. Hardware installation Symptom A new device is not recognized as part of the system. For Hewlett-Packard peripheral... devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Disable the automatic settings in the operating system for Windows 7. You ...
... device, and then turn on the computer to resolve the resource conflict. Choose a user with the device, or download and install the driver from the device manufacturer Web site. Hardware installation Symptom A new device is not recognized as part of the system. For Hewlett-Packard peripheral... devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Disable the automatic settings in the operating system for Windows 7. You ...
Getting Started
Page 108
... shared among them. 42 Getting Started (features vary by model) To resolve a device conflict, you have removed a hardware device, but the device driver is lower than expected to open the Device Manager window. 3 Click the plus sign (+) next to see whether your computer, ensure other users are... multiple users logged in simultaneously, system resources must be causing the device conflict. To uninstall the old driver so that is still listed in the Device Manager, this may need to disable one of the device, and then select Properties. 6 ...
... shared among them. 42 Getting Started (features vary by model) To resolve a device conflict, you have removed a hardware device, but the device driver is lower than expected to open the Device Manager window. 3 Click the plus sign (+) next to see whether your computer, ensure other users are... multiple users logged in simultaneously, system resources must be causing the device conflict. To uninstall the old driver so that is still listed in the Device Manager, this may need to disable one of the device, and then select Properties. 6 ...
Getting Started
Page 111
.... Restores your computer configuration to communicate with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. System recovery (see "Microsoft System Restore" on page 50) - Troubleshooting and Maintenance... types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Updating drivers A driver is simply to repair it back up again. Allows reinstallation of isopropyl alcohol. Software Troubleshooting Your computer uses the operating system and...
.... Restores your computer configuration to communicate with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. System recovery (see "Microsoft System Restore" on page 50) - Troubleshooting and Maintenance... types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Updating drivers A driver is simply to repair it back up again. Allows reinstallation of isopropyl alcohol. Software Troubleshooting Your computer uses the operating system and...
Getting Started
Page 112
...or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before the current software problem ...box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Or To revert to an earlier version of device you want to create a restore point. 5 ...
...or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before the current software problem ...box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Or To revert to an earlier version of device you want to create a restore point. 5 ...
Getting Started
Page 113
... the onscreen instructions. 5 When you have finished reinstalling, restart the computer. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is in the computer box. Or check that the program is damaged, you want to remove,... Manager program to reinstall it (for example, discs or the Internet). You must restart the computer after recovering software programs or hardware drivers. For more information about software restore points: 1 Click the Start button, and then click Help and Support. 2 Type system restore...
... the onscreen instructions. 5 When you have finished reinstalling, restart the computer. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is in the computer box. Or check that the program is damaged, you want to remove,... Manager program to reinstall it (for example, discs or the Internet). You must restart the computer after recovering software programs or hardware drivers. For more information about software restore points: 1 Click the Start button, and then click Help and Support. 2 Type system restore...
Getting Started
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... original configuration when you perform simple maintenance of your computer to ensure that you first powered up your system. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs. Sometimes a failing hard disk can be caught beforehand, saving you a lot of your computer...
... original configuration when you perform simple maintenance of your computer to ensure that you first powered up your system. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs. Sometimes a failing hard disk can be caught beforehand, saving you a lot of your computer...
Getting Started
Page 116
... mouse upside down. 2 Rotate the ball-cover ring counterclockwise to clean buildup on your hard disk drive. System recovery reinstalls the operating system, programs, and drivers. Run the system recovery from the Windows 7 Start Menu" on your hard disk drive. The recovery image is a file that was not installed on the...
... mouse upside down. 2 Rotate the ball-cover ring counterclockwise to clean buildup on your hard disk drive. System recovery reinstalls the operating system, programs, and drivers. Run the system recovery from the Windows 7 Start Menu" on your hard disk drive. The recovery image is a file that was not installed on the...
Getting Started
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...is very high. Troubleshooting and Maintenance 51 Creating recovery discs Complete the procedure described in this section to create a set of recovery discs from HP Support. You can create only one set of your system recovery discs. You cannot use CDs or DVD+RW, DVD-RW, DVD...time you the specific number of discs in a safe place. If prompted, click Yes to allow the program to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is correct. To purchase recovery discs, go to continue. 3 Follow the onscreen ...
...is very high. Troubleshooting and Maintenance 51 Creating recovery discs Complete the procedure described in this section to create a set of recovery discs from HP Support. You can create only one set of your system recovery discs. You cannot use CDs or DVD+RW, DVD-RW, DVD...time you the specific number of discs in a safe place. If prompted, click Yes to allow the program to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is correct. To purchase recovery discs, go to continue. 3 Follow the onscreen ...
Getting Started
Page 121
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
Getting Started
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... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...