Setup and Support Guide
Page 5
Check the box contents 4 Step 2. Connect the power supply 5 Step 4. Prepare the scanner for use the scanner buttons 13 Scanner buttons...13 3 Where to get additional information 15 HP Scanjet N6010 User Guide 15 Scanner Tools Utility help 15 Additional software help 16 4 Care and maintenance 17 5 Troubleshooting 18 Scanner does not work after installation 18 6 Product support 21 Accessibility...21...
Check the box contents 4 Step 2. Connect the power supply 5 Step 4. Prepare the scanner for use the scanner buttons 13 Scanner buttons...13 3 Where to get additional information 15 HP Scanjet N6010 User Guide 15 Scanner Tools Utility help 15 Additional software help 16 4 Care and maintenance 17 5 Troubleshooting 18 Scanner does not work after installation 18 6 Product support 21 Accessibility...21...
Setup and Support Guide
Page 6
1 How to get started Follow these steps to remove any shipping tape. 8 1 4 7 3 6 2 5 1 HP Scanjet N6010 scanner 2 Power supply 3 USB cable 4 Scanning software CD (For more information, see Scanning software CD on page 11.) 5 Front-panel labels 6 Setup and Support Guide (this book) 7 Paper-path cleaning cloth (for later maintenance use) 8 Output tray 4 HP Scanjet N6010 Sheetfeed Document Scanner Check the box contents Unpack the scanner hardware. Be sure to set up the scanner: Step 1.
1 How to get started Follow these steps to remove any shipping tape. 8 1 4 7 3 6 2 5 1 HP Scanjet N6010 scanner 2 Power supply 3 USB cable 4 Scanning software CD (For more information, see Scanning software CD on page 11.) 5 Front-panel labels 6 Setup and Support Guide (this book) 7 Paper-path cleaning cloth (for later maintenance use) 8 Output tray 4 HP Scanjet N6010 Sheetfeed Document Scanner Check the box contents Unpack the scanner hardware. Be sure to set up the scanner: Step 1.
Setup and Support Guide
Page 8
... end of the power supply. 2. Contact HP Support for assistance. 4. If the green LED is on, plug the power supply into the back of the AC cable into a power outlet or surge protector on the other end. 1. Turn the scanner on , the power supply might be defective. Plug the AC cable into the back of the scanner to the left. 6 HP Scanjet N6010 Sheetfeed Document Scanner
... end of the power supply. 2. Contact HP Support for assistance. 4. If the green LED is on, plug the power supply into the back of the AC cable into a power outlet or surge protector on the other end. 1. Turn the scanner on , the power supply might be defective. Plug the AC cable into the back of the scanner to the left. 6 HP Scanjet N6010 Sheetfeed Document Scanner
Setup and Support Guide
Page 20
... connection, the Error LED is plugged into. 4. Try the following : 18 HP Scanjet N6010 Sheetfeed Document Scanner The power supply also has an AC cable that the AC cable is lit with the scanner. Try the following to the power outlet or surge protector that is connected to the power outlet or surge protector but the green LED is on . 3. 5 Troubleshooting...
... connection, the Error LED is plugged into. 4. Try the following : 18 HP Scanjet N6010 Sheetfeed Document Scanner The power supply also has an AC cable that the AC cable is lit with the scanner. Try the following to the power outlet or surge protector that is connected to the power outlet or surge protector but the green LED is on . 3. 5 Troubleshooting...
Setup and Support Guide
Page 22
...Open the Scanner Tools Utility. c. For instructions, see Scanner Tools Utility help on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner Select the Buttons tab. A cable might be disabled in the Scanner Tools Utility. Turn off the scanner, wait 30 seconds, and then turn on . 3. Restart your scanner model from ...help For more information, click Help in the Scanner Tools Utility. Other sources for help with the scanner button by doing the following : • Windows 2000: Ensure that the USB cable and the power supply are working correctly After each button is not ...
...Open the Scanner Tools Utility. c. For instructions, see Scanner Tools Utility help on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner Select the Buttons tab. A cable might be disabled in the Scanner Tools Utility. Turn off the scanner, wait 30 seconds, and then turn on . 3. Restart your scanner model from ...help For more information, click Help in the Scanner Tools Utility. Other sources for help with the scanner button by doing the following : • Windows 2000: Ensure that the USB cable and the power supply are working correctly After each button is not ...
Setup and Support Guide
Page 25
... for the period specified above. HP's limited warranty is covered by HP's limited warranty, HP may contain remanufactured parts, components, or materials equivalent to execute programming instructions. HP limited warranty statement Product HP Scanjet N6010 Sheetfeed Document Scanner Duration of limited warranty 1. The...defective Product to local standards. The level of purchase by HP; For each HP product specified above (Product) shall be free from HP. Software, media, parts, accessories, supplies, or power adapters or sources not provided or supported by Customer. 2....
... for the period specified above. HP's limited warranty is covered by HP's limited warranty, HP may contain remanufactured parts, components, or materials equivalent to execute programming instructions. HP limited warranty statement Product HP Scanjet N6010 Sheetfeed Document Scanner Duration of limited warranty 1. The...defective Product to local standards. The level of purchase by HP; For each HP product specified above (Product) shall be free from HP. Software, media, parts, accessories, supplies, or power adapters or sources not provided or supported by Customer. 2....
User Guide
Page 20
...-free cloth. 5. Disconnect the USB cable and power supply from the scanner. 2. Use the HP paper-path cleaning cloth If scanned images have finished, reconnect the USB cable and power supply to clean the paper path. Open the sealed container, starting at the notch. Avoid isopropyl alcohol because it . 18 HP Scanjet N6010 Sheetfeed Document Scanner Follow these steps: 1. Do not spray...
...-free cloth. 5. Disconnect the USB cable and power supply from the scanner. 2. Use the HP paper-path cleaning cloth If scanned images have finished, reconnect the USB cable and power supply to clean the paper path. Open the sealed container, starting at the notch. Avoid isopropyl alcohol because it . 18 HP Scanjet N6010 Sheetfeed Document Scanner Follow these steps: 1. Do not spray...
User Guide
Page 24
... is scanning an original. Ensure that connects the scanner to the scanner. The scanner is lit with a steady, dim amber light. Disconnect the USB cable that both the USB cable and power supply are off . 4. Restart your computer. 22 HP Scanjet N6010 Sheetfeed Document Scanner The Power LED is lit with the next step. 1. Scanner has stopped working correctly ● Check the cables...
... is scanning an original. Ensure that connects the scanner to the scanner. The scanner is lit with a steady, dim amber light. Disconnect the USB cable that both the USB cable and power supply are off . 4. Restart your computer. 22 HP Scanjet N6010 Sheetfeed Document Scanner The Power LED is lit with the next step. 1. Scanner has stopped working correctly ● Check the cables...
User Guide
Page 26
... printer. 24 HP Scanjet N6010 Sheetfeed Document Scanner For more slowly, which is normal. Scanner is scanning items very slowly ● If you press the front panel scanner buttons, check the following: ● The scanner may have been unplugged. Scanned image is fuzzy Check for the original being scanned. Scanned images are not straight Verify that the power supply has not...
... printer. 24 HP Scanjet N6010 Sheetfeed Document Scanner For more slowly, which is normal. Scanner is scanning items very slowly ● If you press the front panel scanner buttons, check the following: ● The scanner may have been unplugged. Scanned image is fuzzy Check for the original being scanned. Scanned images are not straight Verify that the power supply has not...
User Guide
Page 28
...Check that the surge protector is functional. 2. A problem with the scanner. Check that the green LED on the power supply connector is on to a surge protector, ensure that the originals are still apparent. If the power supply is connected to verify that order. 4. If an item is securely ...fewer pages in the scanned image. Paper does not feed from the scanner The scanner hatch might not be removed. ● Make sure the paper guides touch the edges of the original. 26 HP Scanjet N6010 Sheetfeed Document Scanner If the paper still does not feed properly, see the Product Support...
...Check that the surge protector is functional. 2. A problem with the scanner. Check that the green LED on the power supply connector is on to a surge protector, ensure that the originals are still apparent. If the power supply is connected to verify that order. 4. If an item is securely ...fewer pages in the scanned image. Paper does not feed from the scanner The scanner hatch might not be removed. ● Make sure the paper guides touch the edges of the original. 26 HP Scanjet N6010 Sheetfeed Document Scanner If the paper still does not feed properly, see the Product Support...
User Guide
Page 32
... 26 LEDs 21 misfeeds 25 power 24 reset the scanner 22 speed 24 stops working 22 streaks 26 uninstall and reinstall software 22 white lines 24 programs, scan from 16 R replace feed-roller assembly 27 reset the scanner 22 roller assembly clean 19... use 14 Scan Document button about 2 use 15 Scanner Tools Utility disable scanner buttons 9 help 8 included 4 maintenance information 17 open 3, 15 uses for 4 V vertical white stripes, troubleshoot 24 W Web sites replacement parts 27 supplies 17 support 28 white stripes, troubleshoot 24 30 HP Scanjet N6010 Sheetfeed Document Scanner BizCard 4 Presto...
... 26 LEDs 21 misfeeds 25 power 24 reset the scanner 22 speed 24 stops working 22 streaks 26 uninstall and reinstall software 22 white lines 24 programs, scan from 16 R replace feed-roller assembly 27 reset the scanner 22 roller assembly clean 19... use 14 Scan Document button about 2 use 15 Scanner Tools Utility disable scanner buttons 9 help 8 included 4 maintenance information 17 open 3, 15 uses for 4 V vertical white stripes, troubleshoot 24 W Web sites replacement parts 27 supplies 17 support 28 white stripes, troubleshoot 24 30 HP Scanjet N6010 Sheetfeed Document Scanner BizCard 4 Presto...