Resolving Start Up and No Boot Problems Checklist
Page 1
...or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at the notebook, contact HP for the sound of blinking LEDs or beeping tones to original condition. Disconnect the AC power adapter, remove ...Symptom: LEDs glow, but does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Connect a different battery and disconnect AC power adapter. Disconnect all peripheral devices and remove all other methods fail, use this checklist as a ...
...or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at the notebook, contact HP for the sound of blinking LEDs or beeping tones to original condition. Disconnect the AC power adapter, remove ...Symptom: LEDs glow, but does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Connect a different battery and disconnect AC power adapter. Disconnect all peripheral devices and remove all other methods fail, use this checklist as a ...
Getting Started - Windows 7
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Using the TouchPad ...25 Navigating ...25 Selecting ...26 6 Maintenance Inserting or removing the battery ...27 Replacing or upgrading the hard drive 29 Removing the hard drive ...29 Installing a hard drive ...30 Adding or replacing memory modules 31 Updating programs ...
Using the TouchPad ...25 Navigating ...25 Selecting ...26 6 Maintenance Inserting or removing the battery ...27 Replacing or upgrading the hard drive 29 Removing the hard drive ...29 Installing a hard drive ...30 Adding or replacing memory modules 31 Updating programs ...
Getting Started - Windows 7
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...to set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide, select Start > Help and Support > User Guides. ● How to maximize battery life ● How to use the multimedia features of the ...computer ● How to protect the computer ● How to care for the device 2 Chapter 1 Welcome Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided ...
...to set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide, select Start > Help and Support > User Guides. ● How to maximize battery life ● How to use the multimedia features of the ...computer ● How to protect the computer ● How to care for the device 2 Chapter 1 Welcome Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided ...
Getting Started - Windows 7
Page 15
... monitor port Description Connects an AC adapter. ● White: The computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging. ● Off: The computer is normal for the internal fan to cycle on headphones, earbuds, or...
... monitor port Description Connects an AC adapter. ● White: The computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging. ● Off: The computer is normal for the internal fan to cycle on headphones, earbuds, or...
Getting Started - Windows 7
Page 17
Bottom 11 Bottom Component (1) Battery release latches (2) (2) Battery bay Description Release the battery from the battery bay. Holds the battery.
Bottom 11 Bottom Component (1) Battery release latches (2) (2) Battery bay Description Release the battery from the battery bay. Holds the battery.
Getting Started - Windows 7
Page 22
Icon Function Launches the Power Control dialog box to see information about battery capacity: ● When the computer is connected to AC power, the icon appears with an AC power cord. ● When the computer is indicated by the color of the battery icon: ● Green: charged ● Yellow: low ● Red: critically low Launches the QuickWeb software Help. 16 Chapter 3 HP QuickWeb (select models only) The state of charge is running on battery power, the icon appears as only a battery.
Icon Function Launches the Power Control dialog box to see information about battery capacity: ● When the computer is connected to AC power, the icon appears with an AC power cord. ● When the computer is indicated by the color of the battery icon: ● Green: charged ● Yellow: low ● Red: critically low Launches the QuickWeb software Help. 16 Chapter 3 HP QuickWeb (select models only) The state of charge is running on battery power, the icon appears as only a battery.
Getting Started - Windows 7
Page 33
... information. The battery release latches (2) automatically lock the battery into the battery bay until it is the sole power source for the computer can cause loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. 1. Slide the battery release latches (1) to the HP Notebook Reference Guide...
... information. The battery release latches (2) automatically lock the battery into the battery bay until it is the sole power source for the computer can cause loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. 1. Slide the battery release latches (1) to the HP Notebook Reference Guide...
Getting Started - Windows 7
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2. Remove the battery from the computer (2). 28 Chapter 6 Maintenance
2. Remove the battery from the computer (2). 28 Chapter 6 Maintenance
Getting Started - Windows 7
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Remove the battery from the AC outlet. 4. Remove the vanity cover: a. Remove the 4 hard drive screws (1). 8. If you are not sure whether the computer is on, in the ..., or in Hibernation, turn the computer on by sliding the power switch. Disconnect all external devices connected to the previous section, Inserting or removing the battery on a flat surface. 5. NOTE: For more information, refer to the computer. 3. b. Turn the computer upside down the computer. 2. Slide the inner release latch (1) to disconnect...
Remove the battery from the AC outlet. 4. Remove the vanity cover: a. Remove the 4 hard drive screws (1). 8. If you are not sure whether the computer is on, in the ..., or in Hibernation, turn the computer on by sliding the power switch. Disconnect all external devices connected to the previous section, Inserting or removing the battery on a flat surface. 5. NOTE: For more information, refer to the computer. 3. b. Turn the computer upside down the computer. 2. Slide the inner release latch (1) to disconnect...
Getting Started - Windows 7
Page 36
Lift the hard drive (3) out of the panel align with the matching slots on the underside of the hard drive bay. Replace the 4 hard drive screws (3). 4. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the computer (1). 30 Chapter 6 Maintenance Replace the vanity cover: a. Insert the hard drive into place. 3. Installing a hard drive 1. 9. Pull the hard drive tab (2) to the left until the hard drive snaps into the hard drive bay (1). 2.
Lift the hard drive (3) out of the panel align with the matching slots on the underside of the hard drive bay. Replace the 4 hard drive screws (3). 4. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the computer (1). 30 Chapter 6 Maintenance Replace the vanity cover: a. Insert the hard drive into place. 3. Installing a hard drive 1. 9. Pull the hard drive tab (2) to the left until the hard drive snaps into the hard drive bay (1). 2.
Getting Started - Windows 7
Page 37
... replacing memory modules The computer has one memory module compartment, which is located on , in the Sleep state, or in Hibernation. Remove the battery from the AC outlet. 4. CAUTION: Electrostatic discharge (ESD) can be upgraded by touching a grounded metal object. Do not remove a memory ...the computer. 2. Turn on page 27. Then shut down , applying pressure to the section Inserting or removing the battery on the computer. Disconnect all batteries before adding or replacing memory modules. NOTE: For more information, refer to both the left and right edges of the...
... replacing memory modules The computer has one memory module compartment, which is located on , in the Sleep state, or in Hibernation. Remove the battery from the AC outlet. 4. CAUTION: Electrostatic discharge (ESD) can be upgraded by touching a grounded metal object. Do not remove a memory ...the computer. 2. Turn on page 27. Then shut down , applying pressure to the section Inserting or removing the battery on the computer. Disconnect all batteries before adding or replacing memory modules. NOTE: For more information, refer to both the left and right edges of the...
Getting Started - Windows 7
Page 40
11. Replace the vanity cover: a. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer (1). 34 Chapter 6 Maintenance Tighten the 2 memory bracket screws (2). 13. Replace the memory bracket (1). 12.
11. Replace the vanity cover: a. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer (1). 34 Chapter 6 Maintenance Tighten the 2 memory bracket screws (2). 13. Replace the memory bracket (1). 12.
Getting Started - Windows 7
Page 41
Turn on the computer. b. Replace the battery. 15. Adding or replacing memory modules 35 Gently press the vanity cover (2) down, applying pressure to both the left and right edges of the panel, until it snaps into place. 14. Turn the computer right-side up, and then reconnect external power and external devices. 16.
Turn on the computer. b. Replace the battery. 15. Adding or replacing memory modules 35 Gently press the vanity cover (2) down, applying pressure to both the left and right edges of the panel, until it snaps into place. 14. Turn the computer right-side up, and then reconnect external power and external devices. 16.
Getting Started - Windows 7
Page 48
...of the computer. You may need the Product Key to update or troubleshoot the operating system. The regulatory label is located inside the battery bay of your computer, refer to the "Replacing or upgrading the hard drive" section. ● Regulatory label-Provides regulatory information ...about the computer, including the following: ◦ Information about optional wireless devices and the approval markings of some of your HP Mobile Broadband Module (select models only). The serial number label is located under the vanity cover of Authenticity-Contains the Windows®...
...of the computer. You may need the Product Key to update or troubleshoot the operating system. The regulatory label is located inside the battery bay of your computer, refer to the "Replacing or upgrading the hard drive" section. ● Regulatory label-Provides regulatory information ...about the computer, including the following: ◦ Information about optional wireless devices and the approval markings of some of your HP Mobile Broadband Module (select models only). The serial number label is located under the vanity cover of Authenticity-Contains the Windows®...
Getting Started - Windows 7
Page 50
...audio-out (headphone) jack, identifying 9 B backing up customized window, toolbar, and menu bar settings 39 personal files 39 battery bay 11 battery release latches 11 battery, replacing 27 buttons left TouchPad 4 right TouchPad 4 C caps lock light, identifying 5 components bottom 11 display 10 front ... 6 arrow 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L labels Microsoft Certificate of Authenticity 42 regulatory 42 serial number 41 latches, battery release 11 lights AC adapter 9 caps lock 5 drive 9 mute 5 power 8 webcam 10 wireless 5 M memory module inserting 33 removing 32 replacing...
...audio-out (headphone) jack, identifying 9 B backing up customized window, toolbar, and menu bar settings 39 personal files 39 battery bay 11 battery release latches 11 battery, replacing 27 buttons left TouchPad 4 right TouchPad 4 C caps lock light, identifying 5 components bottom 11 display 10 front ... 6 arrow 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L labels Microsoft Certificate of Authenticity 42 regulatory 42 serial number 41 latches, battery release 11 lights AC adapter 9 caps lock 5 drive 9 mute 5 power 8 webcam 10 wireless 5 M memory module inserting 33 removing 32 replacing...
Getting Started Mini - Windows XP
Page 6
... keys ...23 Using pointing devices ...25 Setting pointing device preferences 25 Using the TouchPad ...25 Navigating ...25 Selecting ...26 6 Maintenance ...27 Inserting or removing the battery ...27 Replacing or upgrading the hard drive 29 Removing the hard drive ...29 Installing a hard drive ...30 Adding or replacing memory modules 31 Updating programs...
... keys ...23 Using pointing devices ...25 Setting pointing device preferences 25 Using the TouchPad ...25 Navigating ...25 Selecting ...26 6 Maintenance ...27 Inserting or removing the battery ...27 Replacing or upgrading the hard drive 29 Removing the hard drive ...29 Installing a hard drive ...30 Adding or replacing memory modules 31 Updating programs...
Getting Started Mini - Windows XP
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... information ● Ordering parts and finding additional help you perform various tasks. HP Web site To access this guide, select Start > Help and Support > User Guides. ● How to maximize battery life ● How to use the multimedia features of the computer ●... Environmental Notices ● Regulatory and safety information To access the notices, select Start > Help and Support > User Guides. ● Battery disposal information Safety & Comfort Guide ● Proper workstation setup, posture, health, and work habits To access this guide: ● Electrical...
... information ● Ordering parts and finding additional help you perform various tasks. HP Web site To access this guide, select Start > Help and Support > User Guides. ● How to maximize battery life ● How to use the multimedia features of the computer ●... Environmental Notices ● Regulatory and safety information To access the notices, select Start > Help and Support > User Guides. ● Battery disposal information Safety & Comfort Guide ● Proper workstation setup, posture, health, and work habits To access this guide: ● Electrical...
Getting Started Mini - Windows XP
Page 15
... monitor port Description Connects an AC adapter. ● White: The computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging. ● Off: The computer is normal for the internal fan to cycle on headphones, earbuds, or...
... monitor port Description Connects an AC adapter. ● White: The computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging. ● Off: The computer is normal for the internal fan to cycle on headphones, earbuds, or...
Getting Started Mini - Windows XP
Page 17
Bottom 11 Bottom Component (1) Battery release latches (2) (2) Battery bay Description Release the battery from the battery bay. Holds the battery.
Bottom 11 Bottom Component (1) Battery release latches (2) (2) Battery bay Description Release the battery from the battery bay. Holds the battery.
Getting Started Mini - Windows XP
Page 22
The state of the battery icon: ● Green: charged ● Yellow: low ● Red: critically low Launches the QuickWeb software Help. 16 Chapter 3 HP QuickWeb (select models only) Icon Function Launches the Power Control dialog box to see information about battery capacity: ● When the computer is connected to AC power, the icon appears with an AC power cord. ● When the computer is indicated by the color of charge is running on battery power, the icon appears as only a battery.
The state of the battery icon: ● Green: charged ● Yellow: low ● Red: critically low Launches the QuickWeb software Help. 16 Chapter 3 HP QuickWeb (select models only) Icon Function Launches the Power Control dialog box to see information about battery capacity: ● When the computer is connected to AC power, the icon appears with an AC power cord. ● When the computer is indicated by the color of charge is running on battery power, the icon appears as only a battery.