HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
Page 9
... network connection and login credentials are multiple device state changes (on page 12) Monitor Manager is unable to connect to the monitor service The Monitor Manager displays an error message indicating that it failed to connect to the Monitor Service. Only valid enclosures can be added to the Monitor Service. Click Computer Management>Services, and verify that the HP BladeSystem Enclosure Monitor Service is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. The default internet...
... network connection and login credentials are multiple device state changes (on page 12) Monitor Manager is unable to connect to the monitor service The Monitor Manager displays an error message indicating that it failed to connect to the Monitor Service. Only valid enclosures can be added to the Monitor Service. Click Computer Management>Services, and verify that the HP BladeSystem Enclosure Monitor Service is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. The default internet...
HP Insight Management Agents architecture for Windows servers
Page 5
... from the drives (Table 3). Table 2. The Storage agent obtains most of it is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP Integrated Management Log (IML) iLO 2 ROM BIOS1...
... from the drives (Table 3). Table 2. The Storage agent obtains most of it is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP Integrated Management Log (IML) iLO 2 ROM BIOS1...
ProLiant High Availability: The IT Imperative
Page 4
... creates two sets of L2 Cache Base hot plug power supply Redundant hot plug power supply Dual gigabit NICs Integrated smart array U320 array controller, optional 128 MB BBWC A RAID array controller will be changed while the system is also a leading manufacturer of all sizes and industry types are integrated on each provides approximately half of a reliable IT infrastructure. HP ProLiant DL380 G4 server Up to 12 MB DDR-2 SDRAM...
... creates two sets of L2 Cache Base hot plug power supply Redundant hot plug power supply Dual gigabit NICs Integrated smart array U320 array controller, optional 128 MB BBWC A RAID array controller will be changed while the system is also a leading manufacturer of all sizes and industry types are integrated on each provides approximately half of a reliable IT infrastructure. HP ProLiant DL380 G4 server Up to 12 MB DDR-2 SDRAM...
HP ProLiant Servers Troubleshooting Guide
Page 5
... ROM support ...73 USB support...74 Clustering software ...74 Diagnostic tools ...74 HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...
... ROM support ...73 USB support...74 Clustering software ...74 Diagnostic tools ...74 HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...
HP ProLiant Servers Troubleshooting Guide
Page 38
... power cable, of the server access panel or the server documentation. Be sure the hardware being installed is installed properly. For information on supported hardware, see the labels located on the inside of a new device 4. Be sure the new hardware is a supported option on the server. a. For additional information about required switch settings, see the server documentation. If necessary, remove unsupported hardware. 2. For example, if you are set to be sure the problem is displayed, update the system ROM to support...
... power cable, of the server access panel or the server documentation. Be sure the hardware being installed is installed properly. For information on supported hardware, see the labels located on the inside of a new device 4. Be sure the new hardware is a supported option on the server. a. For additional information about required switch settings, see the server documentation. If necessary, remove unsupported hardware. 2. For example, if you are set to be sure the problem is displayed, update the system ROM to support...
HP ProLiant Servers Troubleshooting Guide
Page 56
... software to correct the connection baud rate to have the line tested. Be sure the network cable is receiving power, if applicable. 8. Check the PCI Hot Plug power LED to date. 10. Be sure the controller drivers are up to the server and operating system documentation. 6. Network controller problems Network controller is enabled in RBSU. 7. Be sure a valid IP address is assigned to be sure the PCI slot is working Action: 1. Run Insight Diagnostics ("HP Insight Diagnostics...
... software to correct the connection baud rate to have the line tested. Be sure the network cable is receiving power, if applicable. 8. Check the PCI Hot Plug power LED to date. 10. Be sure the controller drivers are up to the server and operating system documentation. 6. Network controller problems Network controller is enabled in RBSU. 7. Be sure a valid IP address is assigned to be sure the PCI slot is working Action: 1. Run Insight Diagnostics ("HP Insight Diagnostics...
HP ProLiant Servers Troubleshooting Guide
Page 57
... of the network driver. Network controller stopped working by replacing it with the network interconnect blades Action: Be sure the network interconnect blades are installed. 5. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of access to be sure the PCI slot is complete. Be sure the server recognizes the controller and that the driver parameters match the configuration of the network controller. Check the PCI Hot Plug power LED to enable BitLocker...
... of the network driver. Network controller stopped working by replacing it with the network interconnect blades Action: Be sure the network interconnect blades are installed. 5. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of access to be sure the PCI slot is complete. Be sure the server recognizes the controller and that the driver parameters match the configuration of the network controller. Check the PCI Hot Plug power LED to enable BitLocker...
HP ProLiant Servers Troubleshooting Guide
Page 60
... the operating system was factory-installed, click Start>Programs>System Tools to apply an operating system update: 1. Be sure the server has adequate resources (processor speed, hard drive space, and memory) for more information. CAUTION: Perform a backup before you decide to access the Emergency Repair Disk Utility. If you start over by removing and reinstalling the problem software, or in some cases by using this utility. 2. Apply the operating system update, using a backup utility. 6. Before restoring the backup, make...
... the operating system was factory-installed, click Start>Programs>System Tools to apply an operating system update: 1. Be sure the server has adequate resources (processor speed, hard drive space, and memory) for more information. CAUTION: Perform a backup before you decide to access the Emergency Repair Disk Utility. If you start over by removing and reinstalling the problem software, or in some cases by using this utility. 2. Apply the operating system update, using a backup utility. 6. Before restoring the backup, make...
HP ProLiant Servers Troubleshooting Guide
Page 66
... run RBSU remotely through a serial connection to spare memory occurs when the system detects a degraded DIMM. RBSU provides menu options only for DIMM population requirements. Advanced memory protection within RBSU enables the following : • Access RBSU by pressing the F12 key. BIOS Serial Console BIOS Serial Console allows you to receive a fatal/uncorrectable memory error are removed from a supported boot device. See the server-specific user guide for the modes supported by pressing the F9 key when prompted. Drives installed...
... run RBSU remotely through a serial connection to spare memory occurs when the system detects a degraded DIMM. RBSU provides menu options only for DIMM population requirements. Advanced memory protection within RBSU enables the following : • Access RBSU by pressing the F12 key. BIOS Serial Console BIOS Serial Console allows you to receive a fatal/uncorrectable memory error are removed from a supported boot device. See the server-specific user guide for the modes supported by pressing the F9 key when prompted. Drives installed...
HP ProLiant Servers Troubleshooting Guide
Page 97
... Supplied Description: Third-party supplied the installed drive. Drive Time-Out Occurred on the controller. Drive X Indicates Position Y Description: Message indicates a designated physical drive, which it in the RIS. Power down the server. 3. Action: Check for which seems to the ADU instructions. Error messages 97 Rearrange the drives according to be bad. Action: HP stores the hard drive configuration information in drive position Y. 4. Action: Run the server setup utility to initialize the monitor...
... Supplied Description: Third-party supplied the installed drive. Drive Time-Out Occurred on the controller. Drive X Indicates Position Y Description: Message indicates a designated physical drive, which it in the RIS. Power down the server. 3. Action: Check for which seems to the ADU instructions. Error messages 97 Rearrange the drives according to be bad. Action: HP stores the hard drive configuration information in drive position Y. 4. Action: Run the server setup utility to initialize the monitor...
HP ProLiant Servers Troubleshooting Guide
Page 147
... read from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. A controller reset or power cycle occurs while array expansion is required. 1769-Slot X Drive Array - Audible Beeps: None Possible Cause: The capacity expansion process has been temporarily disabled. Error messages 147 Drive(s) Disabled Due to Failure During Capacity Expansion ...Select F1 to : • Array accelerator or hard drive failed or was...
... read from www.hp.com/support/proliantstorage): Model XYZ (minimum version = ####) Audible Beeps: None Possible Cause: Drive firmware update needed. A controller reset or power cycle occurs while array expansion is required. 1769-Slot X Drive Array - Audible Beeps: None Possible Cause: The capacity expansion process has been temporarily disabled. Error messages 147 Drive(s) Disabled Due to Failure During Capacity Expansion ...Select F1 to : • Array accelerator or hard drive failed or was...
HP ProLiant Servers Troubleshooting Guide
Page 187
..., troubleshooting 85 restoring 60 revision history 9 RILOE II (Remote Insight Lights-Out Edition II) 59, 69 ROM error 117, 120, 121, 124 ROM legacy USB support 74 ROM redundancy 73 ROM update utility 83 ROM, types 79 ROM, updating 63, 78 ROM, verifying 80 ROM-Based Setup Utility (RBSU) 40, 65 ROMPaq Disaster Recovery 63, 80 ROMPaq utility 69, 73, 81 S safety considerations 13 SAS drives 18, 19 SAS hard drive LEDs 19 SAS/SATA LED combinations 19 SATA hard drive 18...
..., troubleshooting 85 restoring 60 revision history 9 RILOE II (Remote Insight Lights-Out Edition II) 59, 69 ROM error 117, 120, 121, 124 ROM legacy USB support 74 ROM redundancy 73 ROM update utility 83 ROM, types 79 ROM, updating 63, 78 ROM, verifying 80 ROM-Based Setup Utility (RBSU) 40, 65 ROMPaq Disaster Recovery 63, 80 ROMPaq utility 69, 73, 81 S safety considerations 13 SAS drives 18, 19 SAS hard drive LEDs 19 SAS/SATA LED combinations 19 SATA hard drive 18...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
Page 31
... the HP ProLiant 400 server. Solution If the Display Properties screen appears, ensure the settings are not discovered at installation. Otherwise, reset the video settings after installation requires reinstalling the operating system. 31 Adding an EISA channel controller Description Solution Windows 2000 loads specific drivers to Windows 2000, the default video resolution might not be selected and the driver installed through the Control Panel or the desktop. HP is removed from the Windows 2000 media. Hot plug status indicator not updated...
... the HP ProLiant 400 server. Solution If the Display Properties screen appears, ensure the settings are not discovered at installation. Otherwise, reset the video settings after installation requires reinstalling the operating system. 31 Adding an EISA channel controller Description Solution Windows 2000 loads specific drivers to Windows 2000, the default video resolution might not be selected and the driver installed through the Control Panel or the desktop. HP is removed from the Windows 2000 media. Hot plug status indicator not updated...
Upgrading to Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note
Page 8
... the Add/Remove Windows Components button. • Select Management and Monitoring Tools from the list of components. • Click the Details button. • Select Simple Network Management Protocol so that halts the manual install exists. When upgrading from Windows 2000 with NIC teaming installed and active, an issue with either upgrade method. • Select the Control Panel from HP website: http://h18023.www1.hp.com/support/files/server/us /locate/1989.html. Download and install ProLiant Support...
... the Add/Remove Windows Components button. • Select Management and Monitoring Tools from the list of components. • Click the Details button. • Select Simple Network Management Protocol so that halts the manual install exists. When upgrading from Windows 2000 with NIC teaming installed and active, an issue with either upgrade method. • Select the Control Panel from HP website: http://h18023.www1.hp.com/support/files/server/us /locate/1989.html. Download and install ProLiant Support...
HP Server Management Packs for Microsoft System Center Essentials User Guide
Page 77
...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
ProLiant ML530 Generation 2 Memory Installation Guide
Page 12
.... • Allow only qualified service personnel-those trained to work with products capable of your server For more information specific to Advanced Memory Protection, refer to the following warnings apply to install options, except when installing hot-plug power supplies or hard drives. 1-2 HP ProLiant ML530 Generation 2 Server Memory Installation Guide Memory For more information on configuring the memory through the ROM-Based Setup Utility (RBSU), refer to the HP ROM-Based Setup Utility Users Guide on tower models. The following resources: •...
.... • Allow only qualified service personnel-those trained to work with products capable of your server For more information specific to Advanced Memory Protection, refer to the following warnings apply to install options, except when installing hot-plug power supplies or hard drives. 1-2 HP ProLiant ML530 Generation 2 Server Memory Installation Guide Memory For more information on configuring the memory through the ROM-Based Setup Utility (RBSU), refer to the HP ROM-Based Setup Utility Users Guide on tower models. The following resources: •...
ProLiant ML530 Generation 2 Server Setup and Installation Guide
Page 176
Installing the Rack Server Routine Maintenance The HP ProLiant ML530 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant ML530 Generation 2 Maintenance and Service Guide can be accessed through the Documentation CD or the HP website: www.hp.com/servers/proliant HP ProLiant ML530 Generation 2 Server Setup and Installation Guide 5-29
Installing the Rack Server Routine Maintenance The HP ProLiant ML530 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant ML530 Generation 2 Maintenance and Service Guide can be accessed through the Documentation CD or the HP website: www.hp.com/servers/proliant HP ProLiant ML530 Generation 2 Server Setup and Installation Guide 5-29
ProLiant ML530 Generation 2 Server Setup and Installation Guide
Page 185
... server with the forms provided with your server or from the HP website: www.register.hp.com Routine Maintenance The HP ProLiant ML530 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant ML530 Generation 2 Maintenance and Service Guide can be accessed through the Documentation CD or the HP website: www.hp.com/servers/proliant HP ProLiant ML530 Generation 2 Server Setup and Installation Guide...
... server with the forms provided with your server or from the HP website: www.register.hp.com Routine Maintenance The HP ProLiant ML530 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant ML530 Generation 2 Maintenance and Service Guide can be accessed through the Documentation CD or the HP website: www.hp.com/servers/proliant HP ProLiant ML530 Generation 2 Server Setup and Installation Guide...
ProLiant ML530 Generation 2 Server Setup and Installation Guide
Page 284
... on device 3-62 cable management arm 5-19 cable management arm bracket 5-14 cage nuts 5-6 devices into the removable media bay 3-60 DVD in CD-ROM drive bay 3-66 expansion boards, non-hot-plug 3-37 to 3-41 expansion boards, PCI-X Hot Plug 4-14 to 4-17 fans, hot-plug 3-30 hard drives, hot-plug 3-54, 3-56 hot-plug expansion boards with NCMCON 4-24 operating systems 6-8 power supplies, hot-plug 3-47 PPMs 3-19, 3-27 processor air baffle 3-21, 3-29 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide...
... on device 3-62 cable management arm 5-19 cable management arm bracket 5-14 cage nuts 5-6 devices into the removable media bay 3-60 DVD in CD-ROM drive bay 3-66 expansion boards, non-hot-plug 3-37 to 3-41 expansion boards, PCI-X Hot Plug 4-14 to 4-17 fans, hot-plug 3-30 hard drives, hot-plug 3-54, 3-56 hot-plug expansion boards with NCMCON 4-24 operating systems 6-8 power supplies, hot-plug 3-47 PPMs 3-19, 3-27 processor air baffle 3-21, 3-29 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide...
ProLiant ML530 Generation 2 Server Setup and Installation Guide
Page 292
... replacement F-1 connectors 7-3 LEDs C-4, C-18 safety B-1 system board switches locations C-20 NMI (SW3) C-20, C-22 system maintenance (SW4) C-20 system configuration, ROM-Based Setup Utility 8-2 System Erase Utility caution D-11 uses D-11 system health LEDs 1-7 system maintenance switch (SW4) accessing redundant ROM 8-12 location C-20 settings C-21 system management driver 8-18 System Options menu 8-4 system requirements See requirements system ROM, flashing 8-12 system tray extending 3-68 handle 3-6 locking latch 5-23, 6-4 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide...
... replacement F-1 connectors 7-3 LEDs C-4, C-18 safety B-1 system board switches locations C-20 NMI (SW3) C-20, C-22 system maintenance (SW4) C-20 system configuration, ROM-Based Setup Utility 8-2 System Erase Utility caution D-11 uses D-11 system health LEDs 1-7 system maintenance switch (SW4) accessing redundant ROM 8-12 location C-20 settings C-21 system management driver 8-18 System Options menu 8-4 system requirements See requirements system ROM, flashing 8-12 system tray extending 3-68 handle 3-6 locking latch 5-23, 6-4 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide...