HP LaserJet M5025/M5035 MFP - (mulitple language) Getting Started Guide
Page 24
... of the control panel are printing over a network, print a configuration page and make sure that the IP address is correct. 3) Reinstall the print driver. 1) Make sure that the media is unlocked. See page 6 for more information. 3) Make sure that the orange packing tape, cardboard, and orange...the power cable is connected to match the original. 2) Select Image Adjustment, and optimize the values for more information. 1) Make sure that the scanner lock is loaded long-edge leading (with "!" Load the original media face up into the ADF. 1) Select Optimize text/Picture and adjust the...
... of the control panel are printing over a network, print a configuration page and make sure that the IP address is correct. 3) Reinstall the print driver. 1) Make sure that the media is unlocked. See page 6 for more information. 3) Make sure that the orange packing tape, cardboard, and orange...the power cable is connected to match the original. 2) Select Image Adjustment, and optimize the values for more information. 1) Make sure that the scanner lock is loaded long-edge leading (with "!" Load the original media face up into the ADF. 1) Select Optimize text/Picture and adjust the...
HP LaserJet M5025/M5035 MFP - (multiple language) Getting Started Guide North America
Page 25
...Cause/Remedy 1) Make sure that the power cable is connected to a working power outlet. 2) Make sure that the device is correct. 3) Reinstall the print driver. 1) Make sure that the strip is removed from copy Poor copy quality Buttons appear grey or fax is not available. Make sure that the orange...turned on again. Load the original media face up into the ADF. 1) Select Optimize text/Picture and adjust the settings to verify that the scanner lock is loaded correctly. markers Device does not recognize Letter/A4 media loaded in the upper left side of the pins are printing over a ...
...Cause/Remedy 1) Make sure that the power cable is connected to a working power outlet. 2) Make sure that the device is correct. 3) Reinstall the print driver. 1) Make sure that the strip is removed from copy Poor copy quality Buttons appear grey or fax is not available. Make sure that the orange...turned on again. Load the original media face up into the ADF. 1) Select Optimize text/Picture and adjust the settings to verify that the scanner lock is loaded correctly. markers Device does not recognize Letter/A4 media loaded in the upper left side of the pins are printing over a ...
HP LaserJet M5025 and M5035 MFP Product Series - Solutions provided by the 48.041.4 firmware roll
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...Scanner Control Board (SCB): Analog Fax DC Controller: Formatter Boot Loader FIRMWARE VERSION 48.041.4 (Datecode: 20071002 48.041.4 MP01.42 (No Change) V.34.15.FF 2.089 (0.0) KON002 5.9 2.36b 11 (No Change) Not Applicable (HP Proprietary) Document Attributes Product Models: HP LaserJet M5035 MFP, HP LaserJet M5035 MFP X, HP LaserJet M5035 MFP XS, HP LaserJet M5025 MFP...49.FF03 or 49.FF04 may be presented on the HP Easy Select control do to certain conditions encountered by the Embedded Jet Direct port. ¾ Improved LAN Driver padding ¾ Improved DHCP requested parameter option to ...
...Scanner Control Board (SCB): Analog Fax DC Controller: Formatter Boot Loader FIRMWARE VERSION 48.041.4 (Datecode: 20071002 48.041.4 MP01.42 (No Change) V.34.15.FF 2.089 (0.0) KON002 5.9 2.36b 11 (No Change) Not Applicable (HP Proprietary) Document Attributes Product Models: HP LaserJet M5035 MFP, HP LaserJet M5035 MFP X, HP LaserJet M5035 MFP XS, HP LaserJet M5025 MFP...49.FF03 or 49.FF04 may be presented on the HP Easy Select control do to certain conditions encountered by the Embedded Jet Direct port. ¾ Improved LAN Driver padding ¾ Improved DHCP requested parameter option to ...
HP Embedded Web Server - User Guide
Page 95
... Support The Product Support link connects you to a Web page that brings together a comprehensive menu of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices. ● Obtain technical support. From this Web page, you can... want to include the new links, as FAQs, user documentation, features and specifications, and product-compatibility information. ● Collaborate with HP and with your product; The link can be clicked by the service provider in the following illustration. When these features: hot topics...
... Support The Product Support link connects you to a Web page that brings together a comprehensive menu of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices. ● Obtain technical support. From this Web page, you can... want to include the new links, as FAQs, user documentation, features and specifications, and product-compatibility information. ● Collaborate with HP and with your product; The link can be clicked by the service provider in the following illustration. When these features: hot topics...
HP LaserJet M5025/M5035 MFP - User Guide
Page 182
...? Clean the glass strip that came with the cable or the driver. 2. See HP Customer Care. The media does not meet specifications. 1. The computer cable might need to the left of poor quality The scanner glass might be empty or damaged. 2. Try printing a configuration ...adjusted from the ADF? Reinstall the printer driver. See Adjust the copy settings. Are copies of the scanner glass. See Change the print cartridge Install the device maintenance kit. If the problem persists, contact HP Customer Care. See HP Customer Care. Reconnect the cables. 3. ...
...? Clean the glass strip that came with the cable or the driver. 2. See HP Customer Care. The media does not meet specifications. 1. The computer cable might need to the left of poor quality The scanner glass might be empty or damaged. 2. Try printing a configuration ...adjusted from the ADF? Reinstall the printer driver. See Adjust the copy settings. Are copies of the scanner glass. See Change the print cartridge Install the device maintenance kit. If the problem persists, contact HP Customer Care. See HP Customer Care. Reconnect the cables. 3. ...
HP LaserJet M5025/M5035 MFP - User Guide
Page 287
...alignment settings, trays 48 anticounterfeit supplies 156 AppleTalk setting 60 AppleTalk settings 35 Attention light locating 18 authorized dealers 244 autoconfiguration, drivers 10 automatic document feeder. solving 218 Bonjour Settings 154 books copying 122 both sides, copying default settings 23 both sides, ...183 loading paper 111 Macintosh settings 154 problem-solving 175 browsers supported, HP Toolbox 15 buffer overflow errors 179 buttons, control panel locating 18 sounds, settings 44 touchscreen 20 C calibrating scanner 50, 165 call report, fax 145 Canadian DOC regulations 261 canceling ...
...alignment settings, trays 48 anticounterfeit supplies 156 AppleTalk setting 60 AppleTalk settings 35 Attention light locating 18 authorized dealers 244 autoconfiguration, drivers 10 automatic document feeder. solving 218 Bonjour Settings 154 books copying 122 both sides, copying default settings 23 both sides, ...183 loading paper 111 Macintosh settings 154 problem-solving 175 browsers supported, HP Toolbox 15 buffer overflow errors 179 buttons, control panel locating 18 sounds, settings 44 touchscreen 20 C calibrating scanner 50, 165 call report, fax 145 Canadian DOC regulations 261 canceling ...
HP LaserJet M5025/M5035 MFP - User Guide
Page 288
solving 216, 224 curly paper, problem-solving 174 custom-size paper default settings 28 driver settings 104 printing on 66 configuration page Information menu 22 Macintosh 154 printing 144 contacting HP 244 control panel access denied 183 Administration menu 21 buttons 18 cleaning page, printing 164 ...122 problem-solving 226 problems, preventing 223 quality, problem-solving 223 size, problem-solving 226 stapling 93 two-sided documents 119 using scanner glass 79 counterfeit supplies 156 Courier font settings 46 Courier font, problem-solving 233 cover pages 104, 110 creased paper, problemsolving ...
solving 216, 224 curly paper, problem-solving 174 custom-size paper default settings 28 driver settings 104 printing on 66 configuration page Information menu 22 Macintosh 154 printing 144 contacting HP 244 control panel access denied 183 Administration menu 21 buttons 18 cleaning page, printing 164 ...122 problem-solving 226 problems, preventing 223 quality, problem-solving 223 size, problem-solving 226 stapling 93 two-sided documents 119 using scanner glass 79 counterfeit supplies 156 Courier font settings 46 Courier font, problem-solving 233 cover pages 104, 110 creased paper, problemsolving ...
HP LaserJet M5025/M5035 MFP - User Guide
Page 291
... 78 specifications 64, 69 LAN fax 141 language default, setting 44 language, printer default settings 46 laser safety statements 261, 262 LDAP servers connecting to 126 error messages 184 validating gateway addresses 227 LEDs ...scanner glass 79 rotated media 83 scanner glass 129 sizes supported 129 special media 78 staples 91 tray 1 73 tray 2, 3, 4, 5, or 6 76 unexpected size or type error message 179 Lock Resources, Macintosh 154 loose toner, problem-solving 213 M Macintosh AppleTalk settings 35 driver features 109 driver settings 12, 109 drivers supported 9, 10 drivers, problem-solving 229 HP...
... 78 specifications 64, 69 LAN fax 141 language default, setting 44 language, printer default settings 46 laser safety statements 261, 262 LDAP servers connecting to 126 error messages 184 validating gateway addresses 227 LEDs ...scanner glass 79 rotated media 83 scanner glass 129 sizes supported 129 special media 78 staples 91 tray 1 73 tray 2, 3, 4, 5, or 6 76 unexpected size or type error message 179 Lock Resources, Macintosh 154 loose toner, problem-solving 213 M Macintosh AppleTalk settings 35 driver features 109 driver settings 12, 109 drivers supported 9, 10 drivers, problem-solving 229 HP...
HP LaserJet M5025/M5035 MFP - User Guide
Page 294
... issues 228 wrinkled paper 216 processor speed 3 proof and hold jobs 96 ProRes 3 protocol configuration page, printing 39 PS emulation driver default settings 46 selecting 10 PS error pages default settings 46 REt (Resolution Enhancement technology) 154 retention, job accessing 95 features...REt (Resolution Enhancement technology 49 S safety statements 261, 262 saving resources, memory 269 scaling documents 103 scanner calibration 50, 165 scanner glass cleaning 161 copying from 79 scanner lid backing, cleaning 162 scanning default settings 23 loading ADF 81 no-wait 46 scanning e-mail validating...
... issues 228 wrinkled paper 216 processor speed 3 proof and hold jobs 96 ProRes 3 protocol configuration page, printing 39 PS emulation driver default settings 46 selecting 10 PS error pages default settings 46 REt (Resolution Enhancement technology) 154 retention, job accessing 95 features...REt (Resolution Enhancement technology 49 S safety statements 261, 262 saving resources, memory 269 scaling documents 103 scanner calibration 50, 165 scanner glass cleaning 161 copying from 79 scanner lid backing, cleaning 162 scanning default settings 23 loading ADF 81 no-wait 46 scanning e-mail validating...
Service Manual
Page 21
...1-1 HP LaserJet M5025 MFP and HP LaserJet M5035 MFP 5 Figure 1-2 HP LaserJet M5035X MFP ...6 Figure 1-3 HP LaserJet M5035XS MFP ...7 Figure 2-1 MFP deminsions (1 of 3) ...18 Figure 2-2 MFP deminsions (2 of 3) ...18 Figure 2-3 MFP deminsions (3 of 3) ...19 Figure 2-4 USB connection ...21 Figure 4-1 MFP system ...Video interface control signal flow 113 Figure 4-10 Laser/scanner system ...114 Figure 4-11 Image-formation system ...115 Figure 4-12 Image-formation...unit paper path ...133 Figure 4-28 Signal flow for the duplexing driver PCA 133 Figure 4-29 Duplexing reverse/feed operation 134 Figure 4-30...
...1-1 HP LaserJet M5025 MFP and HP LaserJet M5035 MFP 5 Figure 1-2 HP LaserJet M5035X MFP ...6 Figure 1-3 HP LaserJet M5035XS MFP ...7 Figure 2-1 MFP deminsions (1 of 3) ...18 Figure 2-2 MFP deminsions (2 of 3) ...18 Figure 2-3 MFP deminsions (3 of 3) ...19 Figure 2-4 USB connection ...21 Figure 4-1 MFP system ...Video interface control signal flow 113 Figure 4-10 Laser/scanner system ...114 Figure 4-11 Image-formation system ...115 Figure 4-12 Image-formation...unit paper path ...133 Figure 4-28 Signal flow for the duplexing driver PCA 133 Figure 4-29 Duplexing reverse/feed operation 134 Figure 4-30...
Service Manual
Page 29
... of 2 384 Figure 5-320 Reinstall the HCI lifter driver assembly 385 Figure 6-1 Engine test button location ...506 Figure 6-2 Sensors (ADF) ...523 Figure 6-3 Wiring diagram (ADF) ...524 Figure 6-4 Components (scanner) ...525 Figure 6-5 Wiring diagram (scanner) ...526 Figure 6-6 External covers and panels (stapler/... 553 Figure 6-32 Wiring diagram (HCI; 3 x 500-sheet feeder 554 Figure 6-33 Repetitive defect ruler ...555 Figure 6-34 Print cartridge and MFP contacts 564 Figure 7-1 ADF ...582 Figure 7-2 Front end cover (ADF) ...584 Figure 7-3 Hinges ...586 Figure 7-4 Base assembly (ADF) ...588...
... of 2 384 Figure 5-320 Reinstall the HCI lifter driver assembly 385 Figure 6-1 Engine test button location ...506 Figure 6-2 Sensors (ADF) ...523 Figure 6-3 Wiring diagram (ADF) ...524 Figure 6-4 Components (scanner) ...525 Figure 6-5 Wiring diagram (scanner) ...526 Figure 6-6 External covers and panels (stapler/... 553 Figure 6-32 Wiring diagram (HCI; 3 x 500-sheet feeder 554 Figure 6-33 Repetitive defect ruler ...555 Figure 6-34 Print cartridge and MFP contacts 564 Figure 7-1 ADF ...582 Figure 7-2 Front end cover (ADF) ...584 Figure 7-3 Hinges ...586 Figure 7-4 Base assembly (ADF) ...588...
Service Manual
Page 143
...the formatter and DC controller to the DC controller, which controls the laser/scanner. The formatter always monitors the device status by using the video interface. The formatter sends VIDEO signals to the laser driver via the video interface when the device is ready to latent images on... those signals, it converts them to function. When the laser/ scanner system receives those signals. The DC controller turns the laser driver on or off, depending on the ...
...the formatter and DC controller to the DC controller, which controls the laser/scanner. The formatter always monitors the device status by using the video interface. The formatter sends VIDEO signals to the laser driver via the video interface when the device is ready to latent images on... those signals, it converts them to function. When the laser/ scanner system receives those signals. The DC controller turns the laser driver on or off, depending on the ...
Service Manual
Page 178
... DOCUMENT FEEDER ADF Feeder ADF Motor x Control Board ADF Media Size Sensors Input Tray Sensor Scan Carriage x x Scanner Controller Board Scanning Lamp CCD Driver x and Analog Processor Optical Path (Mirrors and Lens ) Carriage Drive System Flatbed Cover Sensor Flatbed Media Size Sensors... SCANNER SYSTEM DOCUMENT Copy Processor Board and Formatter Scan command x Sensor signal Image Data x 148 Chapter 4 Theory of ...
... DOCUMENT FEEDER ADF Feeder ADF Motor x Control Board ADF Media Size Sensors Input Tray Sensor Scan Carriage x x Scanner Controller Board Scanning Lamp CCD Driver x and Analog Processor Optical Path (Mirrors and Lens ) Carriage Drive System Flatbed Cover Sensor Flatbed Media Size Sensors... SCANNER SYSTEM DOCUMENT Copy Processor Board and Formatter Scan command x Sensor signal Image Data x 148 Chapter 4 Theory of ...
Service Manual
Page 384
... See Stapler/stacker assembly on page 313. ● Interconnect PCA assembly. See Top cover on page 232. ● Stapler/stacker. Lifter drive assembly 1. See Scanner assembly on page 312. ● Base unit right rear cover. See Low-voltage power supply assembly on page 199. ● Base unit rear cover. See...; Base unit top cover. Disconnect three connectors (callout 1) and release all of the wire harnesses from the retainer (callout 2). 1 2 Figure 5-271 Remove the lifter driver assembly (1 of 4) 354 Chapter 5 Removal and replacement ENWW See Rear cover on page 204. ●...
... See Stapler/stacker assembly on page 313. ● Interconnect PCA assembly. See Top cover on page 232. ● Stapler/stacker. Lifter drive assembly 1. See Scanner assembly on page 312. ● Base unit right rear cover. See Low-voltage power supply assembly on page 199. ● Base unit rear cover. See...; Base unit top cover. Disconnect three connectors (callout 1) and release all of the wire harnesses from the retainer (callout 2). 1 2 Figure 5-271 Remove the lifter driver assembly (1 of 4) 354 Chapter 5 Removal and replacement ENWW See Rear cover on page 204. ●...
Service Manual
Page 458
...laser/scanner and the dc controller (J321) are fully seated. 3. If the lift motor for each tray) is functioning correctly. See Lifter drive assembly on page 354 or Lifter driver... upgrade (RFU) and the MFP lost communication with the device ...HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.05 = fourth cassette, lift motor malfunction (Tray 5) (HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.06 = fifth cassette, lift motor malfunction (Tray 6) (HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.07 = sixth cassette (HP LaserJet M5035X and HP LaserJet...
...laser/scanner and the dc controller (J321) are fully seated. 3. If the lift motor for each tray) is functioning correctly. See Lifter drive assembly on page 354 or Lifter driver... upgrade (RFU) and the MFP lost communication with the device ...HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.05 = fourth cassette, lift motor malfunction (Tray 5) (HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.06 = fifth cassette, lift motor malfunction (Tray 6) (HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.07 = sixth cassette (HP LaserJet M5035X and HP LaserJet...
Service Manual
Page 462
...controller PCA on page 357 Binname full The specified bin is not Responding Contact Administrator The MFP cannot communicate with the DigitalSend server Contact the network administrator. Checking paper path The device ... is full. Follow the instructions in the ADF, but Remove any media from the scanner glass To Continue Press Start there might be cleared from the bin. If this device...is closed. Remove and reinstall the duplexer. 2. Print the job by using a printer driver for this message persists, the connector between the duplexer and the dc controller (J311) might...
...controller PCA on page 357 Binname full The specified bin is not Responding Contact Administrator The MFP cannot communicate with the DigitalSend server Contact the network administrator. Checking paper path The device ... is full. Follow the instructions in the ADF, but Remove any media from the scanner glass To Continue Press Start there might be cleared from the bin. If this device...is closed. Remove and reinstall the duplexer. 2. Print the job by using a printer driver for this message persists, the connector between the duplexer and the dc controller (J311) might...
Service Manual
Page 465
...2. Insert or close tray The specified tray is jammed in the document feeder (ADF). 1. Check the Tray 2 and Tray 3 lifter driver assemblies for damage. replace as necessary. Replace the dc controller. Replace or reinstall the print cartridge been installed incorrectly. correctly to continue.... jams from the automatic document feeder (ADF) on the dc controller are firmly seated. 5. ENWW Control-panel messages 435 Initializing scanner The scanner is installed and fully seated. Install black cartridge The print cartridge has been removed or has 1. Also check SR9 behind the ...
...2. Insert or close tray The specified tray is jammed in the document feeder (ADF). 1. Check the Tray 2 and Tray 3 lifter driver assemblies for damage. replace as necessary. Replace the dc controller. Replace or reinstall the print cartridge been installed incorrectly. correctly to continue.... jams from the automatic document feeder (ADF) on the dc controller are firmly seated. 5. ENWW Control-panel messages 435 Initializing scanner The scanner is installed and fully seated. Install black cartridge The print cartridge has been removed or has 1. Also check SR9 behind the ...
Service Manual
Page 576
... M J11 5 4 3 2 1 Duplexing solenoid Cartridge presence sensor SR9 SL2 SL 21 J50L Front fan FM2 3 2 1 J51L 1 2 3 J10 21 12 J50DH 3 2 1 J51DH 123 J50D J51D Scanner motor M5 M 1 2 3 4 J1900 Laser/scanner unit Laser driver PCB J801 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 GND /VDO2 VDO2 GND CNT2 CNT1 CNT0 GND /VDO1 VDO1 GND GND +5V PDOUT /BDI...
... M J11 5 4 3 2 1 Duplexing solenoid Cartridge presence sensor SR9 SL2 SL 21 J50L Front fan FM2 3 2 1 J51L 1 2 3 J10 21 12 J50DH 3 2 1 J51DH 123 J50D J51D Scanner motor M5 M 1 2 3 4 J1900 Laser/scanner unit Laser driver PCB J801 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 GND /VDO2 VDO2 GND CNT2 CNT1 CNT0 GND /VDO1 VDO1 GND GND +5V PDOUT /BDI...
Service Manual
Page 877
...497 curled paper, troubleshooting 443 custom-size paper default settings 44 customer support embedded Web server links 32 HP Printer Utility pages 35 online 830 repacking device 832 D Data light locating 516 date code, service ID...-voltage power supply 104 low-voltage power-supply 104 scanner control board 105 stapler 105 DC controller engine control system operations 107 image-formation operations 114 laser/scanner operations 113 pickup-and-feed system operations 121 print-...downloading firmware 82 downloading software 9 dpi, settings 35, 64 drivers included 3 preconfiguration 11 ENWW Index 847
...497 curled paper, troubleshooting 443 custom-size paper default settings 44 customer support embedded Web server links 32 HP Printer Utility pages 35 online 830 repacking device 832 D Data light locating 516 date code, service ID...-voltage power supply 104 low-voltage power-supply 104 scanner control board 105 stapler 105 DC controller engine control system operations 107 image-formation operations 114 laser/scanner operations 113 pickup-and-feed system operations 121 print-...downloading firmware 82 downloading software 9 dpi, settings 35, 64 drivers included 3 preconfiguration 11 ENWW Index 847
Service Manual
Page 880
...HP supplies non HP supply installed 437 non HP supply installed Economode disabled 437 HP SupportPack 833 HP Toolbox browsers supported 15 HP Universal Print Driver 10 HP Web Jetadmin firmware updates 90 IP address, changing 79 HP-Authorized Dealers 830 humidity problem-solving 476 specifications 826 I I/O configuration network configuration 21 settings 48 image defects, problemsolving 476 image formation laser/scanner...language, printer default settings 62 laser safety statements 843 laser-beam exposure stage, image formation operations 116 laser/scanner cautions for servicing 178 image-...
...HP supplies non HP supply installed 437 non HP supply installed Economode disabled 437 HP SupportPack 833 HP Toolbox browsers supported 15 HP Universal Print Driver 10 HP Web Jetadmin firmware updates 90 IP address, changing 79 HP-Authorized Dealers 830 humidity problem-solving 476 specifications 826 I I/O configuration network configuration 21 settings 48 image defects, problemsolving 476 image formation laser/scanner...language, printer default settings 62 laser safety statements 843 laser-beam exposure stage, image formation operations 116 laser/scanner cautions for servicing 178 image-...