Introductory information 3
Page 9
... to adjust it . If an error code appears on the front panel that there is not included in the main HP Latex printer documentation. The printer cannot detect light from print-zone back light 1 (service station side) when trying to work. Check that the LED bar is working properly and that is nothing covering it back on the printzone back light line and try again. Use the Move Substrate buttons to troubleshoot the issue...
... to adjust it . If an error code appears on the front panel that there is not included in the main HP Latex printer documentation. The printer cannot detect light from print-zone back light 1 (service station side) when trying to work. Check that the LED bar is working properly and that is nothing covering it back on the printzone back light line and try again. Use the Move Substrate buttons to troubleshoot the issue...
Introductory Information
Page 5
... for technical or editorial errors or omissions contained herein. ENWW 1 English HP Latex 3000 Printer Series Introductory Information What is not provided in printed format, you may request a printed copy from http://www.hp.com/go /latex3800/manuals Legal notices © Copyright 2015, 2017, 2018 HP Development Company, L.P. This introductory document includes legal notices and safety instructions, describes the printer software, and lists error messages that you may...
... for technical or editorial errors or omissions contained herein. ENWW 1 English HP Latex 3000 Printer Series Introductory Information What is not provided in printed format, you may request a printed copy from http://www.hp.com/go /latex3800/manuals Legal notices © Copyright 2015, 2017, 2018 HP Development Company, L.P. This introductory document includes legal notices and safety instructions, describes the printer software, and lists error messages that you may...
Introductory Information
Page 10
.../latex3800/manuals Printer software The HP Internal Print Server is provided with the printer and should be obtained separately. You are more informative, and messages containing numerical codes, which are recommended to replace the cartridge soon. A Raster Image Processor (RIP) should be run on the printer's built-in printhead detection Recommendation Replace the cartridge. Remove the printhead, clean any instructions provided by the printer, and consult the table below. It displays printer status and...
.../latex3800/manuals Printer software The HP Internal Print Server is provided with the printer and should be obtained separately. You are more informative, and messages containing numerical codes, which are recommended to replace the cartridge soon. A Raster Image Processor (RIP) should be run on the printer's built-in printhead detection Recommendation Replace the cartridge. Remove the printhead, clean any instructions provided by the printer, and consult the table below. It displays printer status and...
Introductory Information
Page 11
... too small Low cleaner roll Lower lever Maintenance #N advised. Clean the ink deposits. Load substrate. English Message or code Checking file system Checking printer Clean drop detector spittoon Cleaner roll jam Color calibration canceled because of scanning errors Connecting Connecting printer, please wait Disconnected FW upgrade post actions Ink drying Ink system not ready to print Job canceled due to continue working . No substrate loaded Please close safety sensor Please press rearm button Please release...
... too small Low cleaner roll Lower lever Maintenance #N advised. Clean the ink deposits. Load substrate. English Message or code Checking file system Checking printer Clean drop detector spittoon Cleaner roll jam Color calibration canceled because of scanning errors Connecting Connecting printer, please wait Disconnected FW upgrade post actions Ink drying Ink system not ready to print Job canceled due to continue working . No substrate loaded Please close safety sensor Please press rearm button Please release...
Introductory Information
Page 12
... user guide. Check that the ambient temperature is ready to replace the printhead cleaning roll very soon. This problem can also be caused by holes in the substrate, by reflective or transparent substrates, or by a dirty or faulty temperature sensor. The printer is being detected while starting up Printheads not aligned Printhead replacement incomplete Printing Ready Remove [color] printhead Replace [color] cartridge Replace [color] printhead Replace aerosol filter Reseat [color] cartridge Reseat [color] printhead...
... user guide. Check that the ambient temperature is ready to replace the printhead cleaning roll very soon. This problem can also be caused by holes in the substrate, by reflective or transparent substrates, or by a dirty or faulty temperature sensor. The printer is being detected while starting up Printheads not aligned Printhead replacement incomplete Printing Ready Remove [color] printhead Replace [color] cartridge Replace [color] printhead Replace aerosol filter Reseat [color] cartridge Reseat [color] printhead...
Legal Information
Page 6
... offers award-winning support to ensure you get the most from your RIP's documentation, if relevant. ● Please have at : http://www.hp.com/go/graphic-arts/ To register your location, see Printer Messages in the User Guide. - For the right telephone numbers in the Internal Print Server window, note it down; Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services.
... offers award-winning support to ensure you get the most from your RIP's documentation, if relevant. ● Please have at : http://www.hp.com/go/graphic-arts/ To register your location, see Printer Messages in the User Guide. - For the right telephone numbers in the Internal Print Server window, note it down; Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services.
Legal Information
Page 16
... name will be transferred to promote awareness, detection and prevention of Internet security risks, Symantec may also use certain features of Symantec's products and may change the account name at any time after installation by following the instructions in the United States or other legal process. This information is not transmitted to track and publish reports on security...
... name will be transferred to promote awareness, detection and prevention of Internet security risks, Symantec may also use certain features of Symantec's products and may change the account name at any time after installation by following the instructions in the United States or other legal process. This information is not transmitted to track and publish reports on security...
Users Guide
Page 31
... Print Care ● HP Proactive Support ● Firmware update ● Restart ● Restart and print ● Wake up ● Shut down ● Reinitialize carriage The Printer menu ● Printing adjustments ● Printhead alignment ● Printhead cleaning ● Replace printheads ● Replace cleaning roll kit ● Advance calibration ● Enable/Disable collector The Help menu ● About ● User's guide ● Contact HP ● HP Remote Support Printer status and alerts The Internal Print Server displays the general status of the Internal Print Server...
... Print Care ● HP Proactive Support ● Firmware update ● Restart ● Restart and print ● Wake up ● Shut down ● Reinitialize carriage The Printer menu ● Printing adjustments ● Printhead alignment ● Printhead cleaning ● Replace printheads ● Replace cleaning roll kit ● Advance calibration ● Enable/Disable collector The Help menu ● About ● User's guide ● Contact HP ● HP Remote Support Printer status and alerts The Internal Print Server displays the general status of the Internal Print Server...
Users Guide
Page 32
... yellow button to check Print Care for details. See HP Print Care on page 102. Firmware updates can be available from the built-in printer computer before installing the new IPS version. 1. Extra substrate presets can be downloaded from the Internet and installed in the Windows control panel. 26 Chapter 2 HP Internal Print Server ENWW see Printer messages on your printer using the Internal Print Server: select Firmware update from the HP support web site onto the IPS PC hard disk...
... yellow button to check Print Care for details. See HP Print Care on page 102. Firmware updates can be available from the built-in printer computer before installing the new IPS version. 1. Extra substrate presets can be downloaded from the Internet and installed in the Windows control panel. 26 Chapter 2 HP Internal Print Server ENWW see Printer messages on your printer using the Internal Print Server: select Firmware update from the HP support web site onto the IPS PC hard disk...
Users Guide
Page 43
... outdoor, windows, bus shelters, billboards, wall decorations ENWW Supported HP substrates 37 Remove the strip of self-adhesive vinyl from the printer's built-in computer: C:\Users\hplatex\Documents\HP IPS \InkTrespassingCheck\Ink_trespassing_check.pdf. 7. Look at the self-adhesive vinyl you have taken from the platen. ● If the strip is completely white (has no ink on page 202. Open your RIP software. 6. Unload...
... outdoor, windows, bus shelters, billboards, wall decorations ENWW Supported HP substrates 37 Remove the strip of self-adhesive vinyl from the printer's built-in computer: C:\Users\hplatex\Documents\HP IPS \InkTrespassingCheck\Ink_trespassing_check.pdf. 7. Look at the self-adhesive vinyl you have taken from the platen. ● If the strip is completely white (has no ink on page 202. Open your RIP software. 6. Unload...
Users Guide
Page 108
... ink and some generic types. For example, some may need to stop the printer to view in a single .oms substrate file. You can check substrate availability from the Online substrate manager on and off . You can reach high temperatures, take caution when approaching and working close to the Internal Print Server and select Substrate > Search substrate online, then search for your specific substrate file...
... ink and some generic types. For example, some may need to stop the printer to view in a single .oms substrate file. You can check substrate availability from the Online substrate manager on and off . You can reach high temperatures, take caution when approaching and working close to the Internal Print Server and select Substrate > Search substrate online, then search for your specific substrate file...
Users Guide
Page 110
... list, check the Online substrate manager on page 110. 1. If no specific preset for that have been converted as optimized for tiling appear in case a preset for advanced users only. 5. If no specific preset is available there. For full control of color) Optimize for your preset, clone a generic preset (or the preset obtained from the Add New Substrate wizard) and adjust the settings manually. Supported types...
... list, check the Online substrate manager on page 110. 1. If no specific preset for that have been converted as optimized for tiling appear in case a preset for advanced users only. 5. If no specific preset is available there. For full control of color) Optimize for your preset, clone a generic preset (or the preset obtained from the Add New Substrate wizard) and adjust the settings manually. Supported types...
Users Guide
Page 155
... page 167. Printhead cleaning roll The printhead cleaning roll is a rectangular piece of which case you need to deliver continuous ink and maintain print quality. A single roll will not print when the roll has been 100% used. this may take about 3.5 weeks at the left side, before printing a pass from keeping track of the printhead carriage to be refreshed at a usage level of printing, on printhead check and clean...
... page 167. Printhead cleaning roll The printhead cleaning roll is a rectangular piece of which case you need to deliver continuous ink and maintain print quality. A single roll will not print when the roll has been 100% used. this may take about 3.5 weeks at the left side, before printing a pass from keeping track of the printhead carriage to be refreshed at a usage level of printing, on printhead check and clean...
Users Guide
Page 379
... the spindles: 1. IMPORTANT: If you can't realign the center support with the adjustment done using the screws located in the rear side of the front dual-roll spindle. Contact HP. Repeat the process for calibration of the center support base, the misalignment has to check the following the installation process. Remove the single-roll spindle. 12. Periodic noise on the...
... the spindles: 1. IMPORTANT: If you can't realign the center support with the adjustment done using the screws located in the rear side of the front dual-roll spindle. Contact HP. Repeat the process for calibration of the center support base, the misalignment has to check the following the installation process. Remove the single-roll spindle. 12. Periodic noise on the...
Users Guide
Page 382
... ground after printing in the Internal Print Server. 2. Check on the specific application; The maximum diameter of the output roll is 300 mm (11.8 in) for a compatible blade if using unsupported substrates. ● Blade worn out: use with the in the wrong direction 1. The collector occasionally fails to work correctly if its optical sensor is the wrong length. Check that fixes it to...
... ground after printing in the Internal Print Server. 2. Check on the specific application; The maximum diameter of the output roll is 300 mm (11.8 in) for a compatible blade if using unsupported substrates. ● Blade worn out: use with the in the wrong direction 1. The collector occasionally fails to work correctly if its optical sensor is the wrong length. Check that fixes it to...
Users Guide
Page 387
... print-quality troubleshooting on page 384. b. Execute check and clean, print the Printhead Status Plot, and check the number of passes. Wide bands: a. Execute printhead alignment. Execute a check and clean routine, print the printhead status plot and check the number of passes. If the number of the banding. d. If the problem persists after all colors: ▲ Check the Substrate-Advance Compensation and calibrate if necessary. (Printer menu > Advance calibration ...) ii. d. e. f. b. b. e. Reduce the ink density. Vertical Banding i. Change...
... print-quality troubleshooting on page 384. b. Execute check and clean, print the Printhead Status Plot, and check the number of passes. Wide bands: a. Execute printhead alignment. Execute a check and clean routine, print the printhead status plot and check the number of passes. If the number of the banding. d. If the problem persists after all colors: ▲ Check the Substrate-Advance Compensation and calibrate if necessary. (Printer menu > Advance calibration ...) ii. d. e. f. b. b. e. Reduce the ink density. Vertical Banding i. Change...
Users Guide
Page 415
... aspects of its current status, some procedure to solve the problem. The printer you are using , and its version number - Proactive Support runs diagnostics and checks for software and firmware updates. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. see http://www.hp.com/ go /graphic-arts/ or call ● Review the troubleshooting suggestions in the Internal Print Server window, note it notifies you...
... aspects of its current status, some procedure to solve the problem. The printer you are using , and its version number - Proactive Support runs diagnostics and checks for software and firmware updates. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. see http://www.hp.com/ go /graphic-arts/ or call ● Review the troubleshooting suggestions in the Internal Print Server window, note it notifies you...
Users Guide
Page 422
... Printheads not aligned Printhead replacement incomplete Printing Ready Remove {color} printhead Replace {color} cartridge Replace {color} printhead Recommendation The color calibration chart could not be scanned successfully with the current substrate. Align the printheads. Replace the ink cartridge. Be ready to continue working and that the three-phase power supply is drying the last passes of a job after printing it . The printer is connecting to printing. This problem can also be caused by removing the substrate too quickly after printing. The Internal Print Server...
... Printheads not aligned Printhead replacement incomplete Printing Ready Remove {color} printhead Replace {color} cartridge Replace {color} printhead Recommendation The color calibration chart could not be scanned successfully with the current substrate. Align the printheads. Replace the ink cartridge. Be ready to continue working and that the three-phase power supply is drying the last passes of a job after printing it . The printer is connecting to printing. This problem can also be caused by removing the substrate too quickly after printing. The Internal Print Server...
Users Guide
Page 423
.... Possible scan-axis jam detected. System error System in sleep mode. See The Internal Print Server recommends replacing or reseating an ink cartridge on page 162. The printer is in sleep mode Very low cleaner roll Visually check printer for readiness, then press the blinking rearm button to confirm that maintenance routines are advised to continue printing. The printer is being detected while starting up procedure. You may be unloaded. Check that is open...
.... Possible scan-axis jam detected. System error System in sleep mode. See The Internal Print Server recommends replacing or reseating an ink cartridge on page 162. The printer is in sleep mode Very low cleaner roll Visually check printer for readiness, then press the blinking rearm button to confirm that maintenance routines are advised to continue printing. The printer is being detected while starting up procedure. You may be unloaded. Check that is open...
Users Guide
Page 429
... scan axis encoder clean 338 service information print 409 service station cap replace 319 service station caps clean 340 skew option; check 85 slow printing 406 software 15 specifications acoustic 414 air supply 413 ecological 414 environmental 414 functional 411 hard disk 413 ink supplies 411 memory 413 physical 412 power 413 print modes 412 printing resolutions 412 printing speeds 412 substrate size 411 substrate weight vs width 411 spindle latch opens...
... scan axis encoder clean 338 service information print 409 service station cap replace 319 service station caps clean 340 skew option; check 85 slow printing 406 software 15 specifications acoustic 414 air supply 413 ecological 414 environmental 414 functional 411 hard disk 413 ink supplies 411 memory 413 physical 412 power 413 print modes 412 printing resolutions 412 printing speeds 412 substrate size 411 substrate weight vs width 411 spindle latch opens...
