Setup Guide
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... the installation 4 Finding more information 4 2 Identify the device parts Front view 5 Back view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24...
... the installation 4 Finding more information 4 2 Identify the device parts Front view 5 Back view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24...
Setup Guide
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... a device. Finding more information For information about using the device and troubleshooting, see the following resources: • Onscreen user guide and readme file on the Starter CD or at www.hp.com/support • HP Instant Support and embedded Web server (see "Solving installation problems" on ...8. Press START COPY Black or START COPY Color. If you use frequently. 2. Complete the installation Verify that you have not already done so, go to the size of the document located in the Dock. 2. For more than one HP device installed, select the appropriate tab for the...
... a device. Finding more information For information about using the device and troubleshooting, see the following resources: • Onscreen user guide and readme file on the Starter CD or at www.hp.com/support • HP Instant Support and embedded Web server (see "Solving installation problems" on ...8. Press START COPY Black or START COPY Color. If you use frequently. 2. Complete the installation Verify that you have not already done so, go to the size of the document located in the Dock. 2. For more than one HP device installed, select the appropriate tab for the...
Setup Guide
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... PBX system (usually a 9 or 0), or a long-distance prefix. For information, see "Solving fax problems (optional)" on page 26. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to a computer, install the device software, and then run the... Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). Test fax setup You can store fax numbers or groups of the device and to fix the problem and rerun the test. For additional troubleshooting information, see the onscreen user guide on the Starter CD. ...
... PBX system (usually a 9 or 0), or a long-distance prefix. For information, see "Solving fax problems (optional)" on page 26. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to a computer, install the device software, and then run the... Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). Test fax setup You can store fax numbers or groups of the device and to fix the problem and rerun the test. For additional troubleshooting information, see the onscreen user guide on the Starter CD. ...
Setup Guide
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... for the speeddial, such as document type and two-sided scanning options, are usually written in the Web browser window. 3. NOTE: Check troubleshooting for "Active directory". 18 Set up Direct Digital Filing, this name appears on to your computer. 2. Type the IP address that corresponds ... Book, click Direct Digital Filing Speed-dial.. 5. Press the Direct Digital Filing speed-dial button that has been assigned to the allin-one in this format: \\mypc\sharedfolder. The username is selected. 6. In the Direct Digital Filing Speed-dial Configure the settings for the PIN...
... for the speeddial, such as document type and two-sided scanning options, are usually written in the Web browser window. 3. NOTE: Check troubleshooting for "Active directory". 18 Set up Direct Digital Filing, this name appears on to your computer. 2. Type the IP address that corresponds ... Book, click Direct Digital Filing Speed-dial.. 5. Press the Direct Digital Filing speed-dial button that has been assigned to the allin-one in this format: \\mypc\sharedfolder. The username is selected. 6. In the Direct Digital Filing Speed-dial Configure the settings for the PIN...
Setup Guide
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..., see the onscreen user guide on , it takes approximately 45 seconds to use the Starter CD that the computer meets at www.hp.com/support. When the device is not jammed in their correct, colorcoded slot. For more information, see the onscreen user guide on...sure that your computer, and reinstall the device driver. 22 Troubleshooting For late-breaking information, see the readme file and release notes on page 28. Solving installation problems This section provides troubleshooting suggestions for messages on each one of the device driver. Press down firmly on the control...
..., see the onscreen user guide on , it takes approximately 45 seconds to use the Starter CD that the computer meets at www.hp.com/support. When the device is not jammed in their correct, colorcoded slot. For more information, see the onscreen user guide on...sure that your computer, and reinstall the device driver. 22 Troubleshooting For late-breaking information, see the readme file and release notes on page 28. Solving installation problems This section provides troubleshooting suggestions for messages on each one of the device driver. Press down firmly on the control...
Setup Guide
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...'s settings to Settings, and then click Printers or Printers and Faxes. Do one or more information, see "To print the Network configuration page" on page 28), and note any of the "General network troubleshooting" conditions listed above are closed or disabled for the device's network. •...Open the Configuration utility for the network card installed on page 28), and enter the IP address manually in your network. General network troubleshooting • If you are using a computer running Windows, make sure that the profile selected is unable to save the settings and...
...'s settings to Settings, and then click Printers or Printers and Faxes. Do one or more information, see "To print the Network configuration page" on page 28), and note any of the "General network troubleshooting" conditions listed above are closed or disabled for the device's network. •...Open the Configuration utility for the network card installed on page 28), and enter the IP address manually in your network. General network troubleshooting • If you are using a computer running Windows, make sure that the profile selected is unable to save the settings and...
Setup Guide
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... print the Network configuration page" on page 24) and reinstall the device software. The device is not set up correctly on page 24. • One of devices that the device is configured with another wireless network. For more 24 Troubleshooting However, do not use accented or special characters in the left pane. 4.
... print the Network configuration page" on page 24) and reinstall the device software. The device is not set up correctly on page 24. • One of devices that the device is configured with another wireless network. For more 24 Troubleshooting However, do not use accented or special characters in the left pane. 4.
Setup Guide
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...phone line set to port labeled "1-LINE" on the Starter CD. Make sure that you cannot use the device for your country/region. 26 Troubleshooting For example, you have a DSL filter connected. If you are using either a private branch exchange (PBX) or an integrated services digital network... (ISDN) converter/terminal adapter, make sure that one end of the phone cord is digital, connect a regular analog phone to an analog phone line and try faxing again. Make sure extension ...
...phone line set to port labeled "1-LINE" on the Starter CD. Make sure that you cannot use the device for your country/region. 26 Troubleshooting For example, you have a DSL filter connected. If you are using either a private branch exchange (PBX) or an integrated services digital network... (ISDN) converter/terminal adapter, make sure that one end of the phone cord is digital, connect a regular analog phone to an analog phone line and try faxing again. Make sure extension ...
Setup Guide
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... press OK. If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press OK. To open and use the Network configuration page to help troubleshoot device problems, and to help troubleshoot network connectivity problems. To print the Network ... page If the device is loaded on the Network configuration page. The advantage of recent events. No special software needs to call HP, print the Self-test diagnostic page before calling. You can open the embedded Web server In a supported Web browser on your ...
... press OK. If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press OK. To open and use the Network configuration page to help troubleshoot device problems, and to help troubleshoot network connectivity problems. To print the Network ... page If the device is loaded on the Network configuration page. The advantage of recent events. No special software needs to call HP, print the Self-test diagnostic page before calling. You can open the embedded Web server In a supported Web browser on your ...
User Guide
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... at http:// www.eiae.org. MD4 Message-Digest Algorithm" in all warnings and instructions marked on a stable surface. 7. makes no one can step on governmental agencies • Paper currency, traveler's checks, or money orders • Certificates of any particular purpose. Read ... following material that comes with the HP All-in the express warranty statements accompanying such products and services. RSA Data Security, Inc. If the product does not operate normally, see Recycling. For more information, see Maintain and troubleshoot. 9. License is granted provided that...
... at http:// www.eiae.org. MD4 Message-Digest Algorithm" in all warnings and instructions marked on a stable surface. 7. makes no one can step on governmental agencies • Paper currency, traveler's checks, or money orders • Certificates of any particular purpose. Read ... following material that comes with the HP All-in the express warranty statements accompanying such products and services. RSA Data Security, Inc. If the product does not operate normally, see Recycling. For more information, see Maintain and troubleshoot. 9. License is granted provided that...
User Guide
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...printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics...
...printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics...
User Guide
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...The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network ... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
...The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network ... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
User Guide
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Readme file and release notes Provide late-breaking information and troubleshooting tips. Available through any computer on the Starter CD. For more information, see Embedded Web server. The HP Printer Utility is provided with the device software as an available installation option. ...(Windows). For more information, see HP Printer Utility (Mac OS). You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for the product • Accessibility • Understand the HP All-in this guide from the ...
Readme file and release notes Provide late-breaking information and troubleshooting tips. Available through any computer on the Starter CD. For more information, see Embedded Web server. The HP Printer Utility is provided with the device software as an available installation option. ...(Windows). For more information, see HP Printer Utility (Mac OS). You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for the product • Accessibility • Understand the HP All-in this guide from the ...
User Guide
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... 89 Then click the Advanced tab. • Setting up redial options: Click the Settings tab, and then click Fax. For more information, see Troubleshooting tips and resources. Click the Advanced tab. • Order supplies: On any tab, click the Order Supplies button, and then follow the onscreen instructions...Click the Bluetooth tab. • Set the date and time: Click the Settings tab, click Time Services in the left pane. Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network settings: Click the Networking tab, and then click an option in the left...
... 89 Then click the Advanced tab. • Setting up redial options: Click the Settings tab, and then click Fax. For more information, see Troubleshooting tips and resources. Click the Advanced tab. • Order supplies: On any tab, click the Order Supplies button, and then follow the onscreen instructions...Click the Bluetooth tab. • Set the date and time: Click the Settings tab, click Time Services in the left pane. Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network settings: Click the Networking tab, and then click an option in the left...
User Guide
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... Jetadmin software is an update for the printer driver. It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: • Easy access to troubleshooting tips: Provides tips that are available for your device. • Managing ink and media usage (myPrintMileage): Helps you...
... Jetadmin software is an update for the printer driver. It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: • Easy access to troubleshooting tips: Provides tips that are available for your device. • Managing ink and media usage (myPrintMileage): Helps you...
User Guide
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...the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis... to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to open... then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to view, ...
...the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis... to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to open... then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to view, ...
User Guide
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... page before calling. Chapter 9 Understand the network configuration page If the device is connected to a network, you can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to view the network settings for the device.
... page before calling. Chapter 9 Understand the network configuration page If the device is connected to a network, you can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to view the network settings for the device.
User Guide
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...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used . The ink cartridges might come in the ink cartridge status section. ... Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy ...
...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used . The ink cartridges might come in the ink cartridge status section. ... Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy ...
User Guide
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...ink levels from its package. 4. Remove the new ink cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools,... grasping it between your device, see Supplies. Close the ink cartridge cover. 144 Maintain and troubleshoot Chapter 10 Replace the ink cartridges You can also print the self-test diagnostic page to ensure...device management tools. Actual ink volumes may vary. Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. To find out which ink cartridges work with...
...ink levels from its package. 4. Remove the new ink cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools,... grasping it between your device, see Supplies. Close the ink cartridge cover. 144 Maintain and troubleshoot Chapter 10 Replace the ink cartridges You can also print the self-test diagnostic page to ensure...device management tools. Actual ink volumes may vary. Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. To find out which ink cartridges work with...
User Guide
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... the printheads. 3 Test Pattern 2: If there are thin white lines across any of the colored blocks, clean the printheads. However, if the appearance of your printed pages indicates that the ...): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and... number), the number of pages printed from the Information and Support panel. 146 Maintain and troubleshoot For more information, see To calibrate the linefeed. For more information, see To clean the...
... the printheads. 3 Test Pattern 2: If there are thin white lines across any of the colored blocks, clean the printheads. However, if the appearance of your printed pages indicates that the ...): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and... number), the number of pages printed from the Information and Support panel. 146 Maintain and troubleshoot For more information, see To calibrate the linefeed. For more information, see To clean the...