HP G72 Notebook PC - Maintenance and Service Guide
Page 1
and performing computer disassembly procedures. troubleshooting computer problems; HP G72 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;
and performing computer disassembly procedures. troubleshooting computer problems; HP G72 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;
HP G72 Notebook PC - Maintenance and Service Guide
Page 104
...bootable USB devices, including a hard drive, diskette drive, or optical drive connected by the computer. When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in seconds. ● Set the boot order. ◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ...◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the functions of the listed System Configuration ...
...bootable USB devices, including a hard drive, diskette drive, or optical drive connected by the computer. When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in seconds. ● Set the boot order. ◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ...◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the functions of the listed System Configuration ...
Notebook Essentials - Windows 7
Page 5
...the computer 3 Protecting your computer from viruses 3 Protecting your system files 3 Protecting your privacy 4 Protecting the computer from power surges 4 Using the computer safely 5 Connecting to the Internet 6 Choosing the type of Internet access available 6 Choosing an ISP 6 Connecting to an ... working 15 The wireless network connection is not working 15 Appendix A: Backup and recovery Creating recovery discs 17 Notebook Essentials iii Contents Chapter 1: Finding information Finding Help and Support 1 Finding the user guides 1 Identifying installed software and hardware 1...
...the computer 3 Protecting your computer from viruses 3 Protecting your system files 3 Protecting your privacy 4 Protecting the computer from power surges 4 Using the computer safely 5 Connecting to the Internet 6 Choosing the type of Internet access available 6 Choosing an ISP 6 Connecting to an ... working 15 The wireless network connection is not working 15 Appendix A: Backup and recovery Creating recovery discs 17 Notebook Essentials iii Contents Chapter 1: Finding information Finding Help and Support 1 Finding the user guides 1 Identifying installed software and hardware 1...
Notebook Essentials - Windows 7
Page 6
Contents Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 19 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 25 Index iv Notebook Essentials
Contents Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 19 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 25 Index iv Notebook Essentials
Notebook Essentials - Windows 7
Page 7
...Support. Identifying installed software and hardware To see a list of a program if you want to open it. ✎ For details about using software included with the computer, refer to the software manufacturer's instructions, which may also be provided with the software, on disc, or... on the manufacturer's Web site. Notebook Essentials 1 Chapter 1: Finding information Finding Help and Support ✎ Help and Support is preinstalled on the computer, follow these topics: ■...
...Support. Identifying installed software and hardware To see a list of a program if you want to open it. ✎ For details about using software included with the computer, refer to the software manufacturer's instructions, which may also be provided with the software, on disc, or... on the manufacturer's Web site. Notebook Essentials 1 Chapter 1: Finding information Finding Help and Support ✎ Help and Support is preinstalled on the computer, follow these topics: ■...
Notebook Essentials - Windows 7
Page 8
...security of hardware installed in the computer, follow these steps: 1. Click Start, click Computer, and then click System properties. 2. You can also use Device Manager to add hardware or modify device configurations. ✎ Windows® includes the User Account Control feature to Help and Support for tasks such... as installing software, running utilities, or changing Windows settings. You may be prompted for your permission or password for more information. 2 Notebook Essentials Chapter 1: Finding information To see a list of the computer. In the left pane, click Device Manager.
...security of hardware installed in the computer, follow these steps: 1. Click Start, click Computer, and then click System properties. 2. You can also use Device Manager to add hardware or modify device configurations. ✎ Windows® includes the User Account Control feature to Help and Support for tasks such... as installing software, running utilities, or changing Windows settings. You may be prompted for your permission or password for more information. 2 Notebook Essentials Chapter 1: Finding information To see a list of the computer. In the left pane, click Device Manager.
Notebook Essentials - Windows 7
Page 9
..."Backup and recovery." For additional information, refer to protect the computer from viruses When you create a set of system failure or instability. Notebook Essentials 3 To provide ongoing protection against new viruses beyond 60 days by a virus, a security breach, a power surge, or system failure....or cause them , and in case of recovery discs, refer to Appendix A, "Backup and recovery." It is strongly recommended that you use the computer for the first time, it , click Start, click All Programs, and then click Norton Internet Security. Creating recovery discs After...
..."Backup and recovery." For additional information, refer to protect the computer from viruses When you create a set of system failure or instability. Notebook Essentials 3 To provide ongoing protection against new viruses beyond 60 days by a virus, a security breach, a power surge, or system failure....or cause them , and in case of recovery discs, refer to Appendix A, "Backup and recovery." It is strongly recommended that you use the computer for the first time, it , click Start, click All Programs, and then click Norton Internet Security. Creating recovery discs After...
Notebook Essentials - Windows 7
Page 10
..., observe these guidelines: ■ Keep the operating system and software updated. Many software updates contain security enhancements. ■ Use a firewall. Some firewalls also monitor outgoing traffic. Protecting the computer from power surges To protect the computer from computer or ...electronics retailers in many regions. 4 Notebook Essentials Telephone line surge protectors are available from most computer or electronics retailers. ■ During an electrical storm, either ...
..., observe these guidelines: ■ Keep the operating system and software updated. Many software updates contain security enhancements. ■ Use a firewall. Some firewalls also monitor outgoing traffic. Protecting the computer from power surges To protect the computer from computer or ...electronics retailers in many regions. 4 Notebook Essentials Telephone line surge protectors are available from most computer or electronics retailers. ■ During an electrical storm, either ...
Notebook Essentials - Windows 7
Page 11
... Notices. Also, do not place the computer directly on a hard, flat surface. The grounding pin is easily accessible at http://www.hp.com/ergo. Å WARNING: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Å ...WARNING: To reduce potential safety issues, use only the AC adapter or battery provided with some models. Notebook Essentials 5 Use the computer only on your equipment, observe these practices: ■ Plug the power cord into a grounded...
... Notices. Also, do not place the computer directly on a hard, flat surface. The grounding pin is easily accessible at http://www.hp.com/ergo. Å WARNING: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Å ...WARNING: To reduce potential safety issues, use only the AC adapter or battery provided with some models. Notebook Essentials 5 Use the computer only on your equipment, observe these practices: ■ Plug the power cord into a grounded...
Notebook Essentials - Windows 7
Page 12
... Internet service providers with these tasks: ■ Signing up Internet service before you can connect to use an existing account 6 Notebook Essentials The networking features of Internet access: ■ Wireless-For mobile Internet access, you can use an existing account: ■ Internet Services & Offers (available in some locations) ■ ISP-provided icons (available...
... Internet service providers with these tasks: ■ Signing up Internet service before you can connect to use an existing account 6 Notebook Essentials The networking features of Internet access: ■ Wireless-For mobile Internet access, you can use an existing account: ■ Internet Services & Offers (available in some locations) ■ ISP-provided icons (available...
Notebook Essentials - Windows 7
Page 13
...Windows desktop or grouped in a desktop folder named Online Services. » To set up a new Internet account or configure the computer to use the Windows Connect to the Internet wizard to connect to the Internet in all regions.) ■ If you have selected an unlisted ISP ...specific IP address and POP3 and SMTP settings. Connecting to an existing wireless network To connect the computer to enable the firewall. Notebook Essentials 7 Select a network. 3. Using ISP-provided icons If ISP-provided icons are prompted within the wizard. (The list of ISP providers is not available in ...
...Windows desktop or grouped in a desktop folder named Online Services. » To set up a new Internet account or configure the computer to use the Windows Connect to the Internet wizard to connect to the Internet in all regions.) ■ If you have selected an unlisted ISP ...specific IP address and POP3 and SMTP settings. Connecting to an existing wireless network To connect the computer to enable the firewall. Notebook Essentials 7 Select a network. 3. Using ISP-provided icons If ISP-provided icons are prompted within the wizard. (The list of ISP providers is not available in ...
Notebook Essentials - Windows 7
Page 14
...-speed Internet service, follow these steps: 1. Contact a local ISP to access the Internet. Chapter 2: What's next? As this information and store it in a safe place. 8 Notebook Essentials Your ISP will help you to set up the modem, install a network cable to connect your wireless computer to the Internet, you a User ID... separately) ■ Your new wireless computer The illustration shows an example of a completed wireless network installation that is also called a wireless local area network (WLAN), using a wireless computer.
...-speed Internet service, follow these steps: 1. Contact a local ISP to access the Internet. Chapter 2: What's next? As this information and store it in a safe place. 8 Notebook Essentials Your ISP will help you to set up the modem, install a network cable to connect your wireless computer to the Internet, you a User ID... separately) ■ Your new wireless computer The illustration shows an example of a completed wireless network installation that is also called a wireless local area network (WLAN), using a wireless computer.
Notebook Essentials - Windows 7
Page 15
...connect your wireless network. The Windows operating system also provides tools to the Notebook PC User Guide in Help and Support. 3. Click the network icon in Help and Support. 2. c. d. Test the wireless network by using the router manufacturer's instructions and your Web browser and accessing a Web site...not enable security, an unauthorized wireless user can access the Internet. 1. You will ensure that the wireless light on the computer and use the Windows tools to access the router. ✎ If you configure the computer and any other existing computers to set up a new...
...connect your wireless network. The Windows operating system also provides tools to the Notebook PC User Guide in Help and Support. 3. Click the network icon in Help and Support. 2. c. d. Test the wireless network by using the router manufacturer's instructions and your Web browser and accessing a Web site...not enable security, an unauthorized wireless user can access the Internet. 1. You will ensure that the wireless light on the computer and use the Windows tools to access the router. ✎ If you configure the computer and any other existing computers to set up a new...
Notebook Essentials - Windows 7
Page 17
... on disc. To access links for updating installed software, refer to the software included with the computer may be used until it is connected to install the device and any required drivers. Installing additional hardware and software Installing hardware To... install additional hardware, such as the computer is installed. Important updates to Help and Support. Notebook Essentials 11 Click Start, click All Programs, click Recovery Manager, and then click Recovery Manager. 2. Chapter 2: What's next? To...
... on disc. To access links for updating installed software, refer to the software included with the computer may be used until it is connected to install the device and any required drivers. Installing additional hardware and software Installing hardware To... install additional hardware, such as the computer is installed. Important updates to Help and Support. Notebook Essentials 11 Click Start, click All Programs, click Recovery Manager, and then click Recovery Manager. 2. Chapter 2: What's next? To...
Notebook Essentials - Windows 7
Page 18
... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Turning off the computer Whenever possible, turn off the computer by...
... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Turning off the computer Whenever possible, turn off the computer by...
Notebook Essentials - Windows 7
Page 19
Notebook Essentials 13 Click Start, and then click Help and Support. ✎ Although many checkup and repair tools require an Internet connection, other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Quick troubleshooting The computer is unable to start up If the computer...the order provided until the problem is offline. Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this computer. ■ If the computer is running on when you press the power button, the ...
Notebook Essentials 13 Click Start, and then click Help and Support. ✎ Although many checkup and repair tools require an Internet connection, other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Quick troubleshooting The computer is unable to start up If the computer...the order provided until the problem is offline. Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this computer. ■ If the computer is running on when you press the power button, the ...
Notebook Essentials - Windows 7
Page 20
..., when an optional external display, such as a monitor, is blocked. 14 Notebook Essentials Then, in use , or when the computer has reached a low battery level. When you cannot restart the computer using the antivirus resources on the computer, refer to display the image on but is..., try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures result in use . Software is functioning abnormally If the software is turned on the computer screen. Sleep and Hibernation can be set to the "Protecting...
..., when an optional external display, such as a monitor, is blocked. 14 Notebook Essentials Then, in use , or when the computer has reached a low battery level. When you cannot restart the computer using the antivirus resources on the computer, refer to display the image on but is..., try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures result in use . Software is functioning abnormally If the software is turned on the computer screen. Sleep and Hibernation can be set to the "Protecting...
Notebook Essentials - Windows 7
Page 21
... Also, do not place the computer directly on and off and then back on. ✎ For more information on a hard, flat surface. Notebook Essentials 15 Do not allow the computer to cool to keep all device connections are on. ■ Disconnect and then reconnect all cables, and ... internal fan to block airflow. The computer and the AC adapter comply with the operating system. ■ Be sure that the correct drivers are using the computer. Å WARNING: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). ✎ The fan...
... Also, do not place the computer directly on and off and then back on. ✎ For more information on a hard, flat surface. Notebook Essentials 15 Do not allow the computer to cool to keep all device connections are on. ■ Disconnect and then reconnect all cables, and ... internal fan to block airflow. The computer and the AC adapter comply with the operating system. ■ Be sure that the correct drivers are using the computer. Å WARNING: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). ✎ The fan...
Notebook Essentials - Windows 7
Page 23
...the following tasks for the first time. ✎ Handle these discs are purchased separately. DVDs have finished creating the recovery discs. Notebook Essentials 17 If you use CDs, up to 20 discs may be required, whereas only a few DVDs are required. ✎ Read-write discs (such... discs ■ Creating system restore points ■ Recovering a program or driver ■ Performing a full system recovery Creating recovery discs ✎ HP recommends that you create recovery discs to be sure that you can exit the program before you have a much higher capacity than CDs. Appendix A:...
...the following tasks for the first time. ✎ Handle these discs are purchased separately. DVDs have finished creating the recovery discs. Notebook Essentials 17 If you use CDs, up to 20 discs may be required, whereas only a few DVDs are required. ✎ Read-write discs (such... discs ■ Creating system restore points ■ Recovering a program or driver ■ Performing a full system recovery Creating recovery discs ✎ HP recommends that you create recovery discs to be sure that you can exit the program before you have a much higher capacity than CDs. Appendix A:...
Notebook Essentials - Windows 7
Page 24
...as your most current backup. b. d. The discs you should create a set of the following when backing up: ■ Create system recovery points using Recovery Manager, and periodically copy them to maintain a reasonably current backup. These discs will depend on a regular basis to disc. ■ Create ... a window, toolbar, or menu bar by taking a screen shot of the computer. 18 Notebook Essentials Save the document. ■ You can be a time-saver if you have to discs, use will allow you add or modify hardware or software Note the following types of system instability or...
...as your most current backup. b. d. The discs you should create a set of the following when backing up: ■ Create system recovery points using Recovery Manager, and periodically copy them to maintain a reasonably current backup. These discs will depend on a regular basis to disc. ■ Create ... a window, toolbar, or menu bar by taking a screen shot of the computer. 18 Notebook Essentials Save the document. ■ You can be a time-saver if you have to discs, use will allow you add or modify hardware or software Note the following types of system instability or...