Wireless (Select Models Only) - Windows 7
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... (disabled/ disconnected) Wired network (disabled/ disconnected) Indicates that one or more of your network drivers are installed and one or more network devices are connected to create a connection with an HP Mobile Broadband device (select models only). Indicates that one or more of your network... drivers are installed, no wireless connections are available or all wireless network devices are disabled...
... (disabled/ disconnected) Wired network (disabled/ disconnected) Indicates that one or more of your network drivers are installed and one or more network devices are connected to create a connection with an HP Mobile Broadband device (select models only). Indicates that one or more of your network... drivers are installed, no wireless connections are available or all wireless network devices are disabled...
Wireless (Select Models Only) - Windows 7
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...: ● Network configuration (SSID or security) has been changed. ● Wireless device is not listed in this chapter to diagnose and repair a computer that device drivers are included with select computer models only. 5 Troubleshooting wireless connection problems Some possible causes for all wireless devices.
...: ● Network configuration (SSID or security) has been changed. ● Wireless device is not listed in this chapter to diagnose and repair a computer that device drivers are included with select computer models only. 5 Troubleshooting wireless connection problems Some possible causes for all wireless devices.
Wireless (Select Models Only) - Windows 7
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For more information. 1. In the System area, click Device Manager. 3. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is properly installed on troubleshooting WLANs, refer to improve the security of your permission or password for more information on your ...
For more information. 1. In the System area, click Device Manager. 3. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is properly installed on troubleshooting WLANs, refer to improve the security of your permission or password for more information on your ...
Wireless (Select Models Only) - Windows 7
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... icon is not displayed in the search box. 4. To get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest ...then type your country or region. 3. NOTE: If the WLAN device you configure the WLAN, the software driver is not displayed 21 Click the option for your Internet browser and go to http://www.hp.com/support. 2. Network icon is either missing or corrupted. Press enter, and then follow these steps: ...
... icon is not displayed in the search box. 4. To get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest ...then type your country or region. 3. NOTE: If the WLAN device you configure the WLAN, the software driver is not displayed 21 Click the option for your Internet browser and go to http://www.hp.com/support. 2. Network icon is either missing or corrupted. Press enter, and then follow these steps: ...
Drives - Windows 7
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... of burning a disc does not begin, or it stops before completion 19 A DVD playing in Windows Media Player produces no sound or display 19 A device driver must be reinstalled ...19 Obtaining the latest Windows device drivers 20 Obtaining the latest HP device drivers 20 iii
... of burning a disc does not begin, or it stops before completion 19 A DVD playing in Windows Media Player produces no sound or display 19 A device driver must be reinstalled ...19 Obtaining the latest Windows device drivers 20 Obtaining the latest HP device drivers 20 iii
Drives - Windows 7
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...-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2. 3 Using external drives Removable external drives expand your options for storing and accessing...
...-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2. 3 Using external drives Removable external drives expand your options for storing and accessing...
Drives - Windows 7
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... The Properties window provides details about the device to perform the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for an optical drive listing. Remove any required drivers. ● Click Properties to show all of the installed drives. In the Device Manager window,...-ROM drives to expand the list to see if the device is not listed, install (or reinstall) the device driver as instructed in the section "A device driver must be missing or corrupted. The computer does not detect the optical drive 17 Select Start > Control Panel > System...
... The Properties window provides details about the device to perform the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for an optical drive listing. Remove any required drivers. ● Click Properties to show all of the installed drives. In the Device Manager window,...-ROM drives to expand the list to see if the device is not listed, install (or reinstall) the device driver as instructed in the section "A device driver must be missing or corrupted. The computer does not detect the optical drive 17 Select Start > Control Panel > System...
Drives - Windows 7
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... with the restart. 6. Then in Device Manager. The process of disc for any devices requiring drivers. A DVD playing in the toolbar. Remove any discs from the HP Web site at http://www.hp.com. Repeat for your user guides for hardware changes in Windows Media Player produces no sound or... display Use DVD Play to update your system for installed hardware and installs default drivers for example, DVD/CD-ROMs, Modems...
... with the restart. 6. Then in Device Manager. The process of disc for any devices requiring drivers. A DVD playing in the toolbar. Remove any discs from the HP Web site at http://www.hp.com. Repeat for your user guides for hardware changes in Windows Media Player produces no sound or... display Use DVD Play to update your system for installed hardware and installs default drivers for example, DVD/CD-ROMs, Modems...
Drives - Windows 7
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...-click the file to install. 7. Open your Internet browser, go to obtain HP device drivers: 1. When the list of the device. 20 Chapter 6 Troubleshooting Click Install now to step 6. 3. Obtaining the latest HP device drivers To use Windows Update: 1. When prompted, click Save and then select a... storage location on -screen instructions. To use the HP Web site to http://www.hp.com/support, and select your hard drive. NOTE: If...
...-click the file to install. 7. Open your Internet browser, go to obtain HP device drivers: 1. When the list of the device. 20 Chapter 6 Troubleshooting Click Install now to step 6. 3. Obtaining the latest HP device drivers To use Windows Update: 1. When prompted, click Save and then select a... storage location on -screen instructions. To use the HP Web site to http://www.hp.com/support, and select your hard drive. NOTE: If...
Drives - Windows 7
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...with LightScribe DVD±R/RW SuperMulti DL Drive 3 C CD burning 9, 19 copying 8 playing 6 removing 10 CD drive 2, 11 copyright warning 8 D device drivers HP drivers 20 Windows drivers 20 Disk Cleanup software 12 Disk Defragmenter software 12 disk performance 12 diskette drive 11 drives caring for 1 diskette 11 external 11 hard 11... disc playing 6 removing 10 optical drive 2, 11 R region codes, DVD 7 S software Disk Cleanup 12 Disk Defragmenter 12 T troubleshooting burning discs 19 device driver 19 disc play 18 HP device drivers 20 optical disc tray 16 optical drive detection 17 Windows...
...with LightScribe DVD±R/RW SuperMulti DL Drive 3 C CD burning 9, 19 copying 8 playing 6 removing 10 CD drive 2, 11 copyright warning 8 D device drivers HP drivers 20 Windows drivers 20 Disk Cleanup software 12 Disk Defragmenter software 12 disk performance 12 diskette drive 11 drives caring for 1 diskette 11 external 11 hard 11... disc playing 6 removing 10 optical drive 2, 11 R region codes, DVD 7 S software Disk Cleanup 12 Disk Defragmenter 12 T troubleshooting burning discs 19 device driver 19 disc play 18 HP device drivers 20 optical disc tray 16 optical drive detection 17 Windows...
External Devices - Windows 7
Page 6
... device. 3. Removing a USB device CAUTION: To prevent loss of the device in the list. NOTE: The first time you connect a USB device, the "Installing device driver software" message is safe to safely remove a USB device. NOTE: You are prompted that it is displayed in the notification area, at the far right...
... device. 3. Removing a USB device CAUTION: To prevent loss of the device in the list. NOTE: The first time you connect a USB device, the "Installing device driver software" message is safe to safely remove a USB device. NOTE: You are prompted that it is displayed in the notification area, at the far right...
Pointing Devices and Keyboard - Windows 7
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... your Windows operating system, Help and Support provides the following information and tools: ● Information about your computer ● Checkups for the Windows operating system, drivers, and the software provided on the integrated numeric keypad) Decrease system sound. Displaying system information (fn+esc) Press fn+esc to display information about using...
... your Windows operating system, Help and Support provides the following information and tools: ● Information about your computer ● Checkups for the Windows operating system, drivers, and the software provided on the integrated numeric keypad) Decrease system sound. Displaying system information (fn+esc) Press fn+esc to display information about using...
Multimedia - Windows 7
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... of burning a disc does not begin, or it stops before completion 24 A DVD playing in Windows Media Player produces no sound or display 24 A device driver must be reinstalled ...25 Obtaining the latest HP device drivers 25 Obtaining the latest Windows device...
... of burning a disc does not begin, or it stops before completion 24 A DVD playing in Windows Media Player produces no sound or display 24 A device driver must be reinstalled ...25 Obtaining the latest HP device drivers 25 Obtaining the latest Windows device...
Multimedia - Windows 7
Page 11
... the system sound on your computer, select Start > Control Panel > Hardware and Sound > Sound. Under Program Events, select any drivers required by the external device. To check the record functions of the computer, follow these steps: 1. To confirm or change the audio... noise. Connecting external audio devices 7 When the Sound window opens, click the Sounds tab. Select Start > Control Panel. 2. NOTE: A driver is securely connected to match the corresponding jacks on headphones, earbuds, or a headset. For best results, remember the following tips: ● Be...
... the system sound on your computer, select Start > Control Panel > Hardware and Sound > Sound. Under Program Events, select any drivers required by the external device. To check the record functions of the computer, follow these steps: 1. To confirm or change the audio... noise. Connecting external audio devices 7 When the Sound window opens, click the Sounds tab. Select Start > Control Panel. 2. NOTE: A driver is securely connected to match the corresponding jacks on headphones, earbuds, or a headset. For best results, remember the following tips: ● Be...
Multimedia - Windows 7
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... computer may be missing or corrupted. After you find scratches, treat the disc with filtered water and a lint-free cloth. Remove any required drivers. ● Click Properties to help you suspect that the optical drive is not being detected, verify that the disc is displayed, click No....disc does not play ● Save your system for installed hardware and installs any discs from the center of the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for this message is clean. If this device. The computer does not detect the optical ...
... computer may be missing or corrupted. After you find scratches, treat the disc with filtered water and a lint-free cloth. Remove any required drivers. ● Click Properties to help you suspect that the optical drive is not being detected, verify that the disc is displayed, click No....disc does not play ● Save your system for installed hardware and installs any discs from the center of the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for this message is clean. If this device. The computer does not detect the optical ...
Multimedia - Windows 7
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... the external display primary: a. DVD Play is installed on the computer and is also available from your hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in this guide, go to switch between the 2 displays. 2. A DVD movie is inserted properly. ● Select a...of burning a disc does not begin, or it stops before trying to burn the contents to a new disc, and then burn from the HP Web site at http://www.hp.com. 24 Chapter 7 Troubleshooting To get information about disc types. ● Be sure that the disc is not visible on , press ...
... the external display primary: a. DVD Play is installed on the computer and is also available from your hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in this guide, go to switch between the 2 displays. 2. A DVD movie is inserted properly. ● Select a...of burning a disc does not begin, or it stops before trying to burn the contents to a new disc, and then burn from the HP Web site at http://www.hp.com. 24 Chapter 7 Troubleshooting To get information about disc types. ● Be sure that the disc is not visible on , press ...
Multimedia - Windows 7
Page 29
... window, click the arrow next to the type of driver you want to delete. 5. In the Device Manager window, click Action, and then click Scan for any discs from the models listed. 4. Open your Internet browser, go to http://www.hp.com/support, and select your specific product from the...in the following sections. When the list of the device. When prompted, click Save and then select a storage location on ). 4. Remove any devices requiring drivers. Then in the search box, and then press enter. - NOTE: If you want to delete the device, but do not restart the computer. Click...
... window, click the arrow next to the type of driver you want to delete. 5. In the Device Manager window, click Action, and then click Scan for any discs from the models listed. 4. Open your Internet browser, go to http://www.hp.com/support, and select your specific product from the...in the following sections. When the list of the device. When prompted, click Save and then select a storage location on ). 4. Remove any devices requiring drivers. Then in the search box, and then press enter. - NOTE: If you want to delete the device, but do not restart the computer. Click...
Multimedia - Windows 7
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Click Check for updates. 2. To use Windows Update: 1. Follow the on-screen instructions. 26 Chapter 7 Troubleshooting Obtaining the latest Windows device drivers You can check for updates. 3. NOTE: If you have not previously set to enter settings before you will be prompted to automatically check for and install updates for the Windows operating system and other Microsoft products. Click Start > All Programs > Windows Update. This feature can be set up Windows Update, you can obtain the latest Windows device drivers by using Windows Update.
Click Check for updates. 2. To use Windows Update: 1. Follow the on-screen instructions. 26 Chapter 7 Troubleshooting Obtaining the latest Windows device drivers You can check for updates. 3. NOTE: If you have not previously set to enter settings before you will be prompted to automatically check for and install updates for the Windows operating system and other Microsoft products. Click Start > All Programs > Windows Update. This feature can be set up Windows Update, you can obtain the latest Windows device drivers by using Windows Update.
Multimedia - Windows 7
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...inserting 14 removing 18, 21 CD drive 12 checking audio functions 7 D device drivers HP drivers 25 Windows drivers 26 digital dual array microphone, identifying 2 drives, optical drive 12 DVD burning ... connecting 9 HDMI port 9 headphone (audio-out) jack 2 headphones 2 high-definition devices, connecting 9 hotkeys muting/restoring speaker volume 3 HP DVD Play 5 I internal digital dual array microphone, identifying 2 issues, resolving 21 J jacks audio-in (microphone) 2 audio-out ... movie play 23 external display 24 HP device drivers 25 optical disc tray 21 optical drive detection 22 Windows device...
...inserting 14 removing 18, 21 CD drive 12 checking audio functions 7 D device drivers HP drivers 25 Windows drivers 26 digital dual array microphone, identifying 2 drives, optical drive 12 DVD burning ... connecting 9 HDMI port 9 headphone (audio-out) jack 2 headphones 2 high-definition devices, connecting 9 hotkeys muting/restoring speaker volume 3 HP DVD Play 5 I internal digital dual array microphone, identifying 2 issues, resolving 21 J jacks audio-in (microphone) 2 audio-out ... movie play 23 external display 24 HP device drivers 25 optical disc tray 21 optical drive detection 22 Windows device...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 1
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...