Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
...Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to cool internal components and prevent overheating. Connects an optional USB device. Maintenance and Service Guide 2-5 It is in use. Connects a network cable. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro (MSP) ■...
... to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to cool internal components and prevent overheating. Connects an optional USB device. Maintenance and Service Guide 2-5 It is in use. Connects a network cable. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro (MSP) ■...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... an optional USB device. Connects to external power. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is connected to act as a deterrent, but it might look slightly different from being accessed. On white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is charged.
... an optional USB device. Connects to external power. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is connected to act as a deterrent, but it might look slightly different from being accessed. On white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is charged.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... webcam module is available using spare part number 600166-001. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure as the webcam module cable allows. 10. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure. 8. Disconnect the webcam module cable...
... webcam module is available using spare part number 600166-001. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure as the webcam module cable allows. 10. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure. 8. Disconnect the webcam module cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the display panel. The display panel brackets are available using spare part number 595196-001. Reverse this procedure to remove the antenna transceivers 3. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Removal and replacement procedures 15. To replace the wireless antenna transceivers, lift up to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Reverse this procedure to the display panel. 16. Remove the display panel brackets...
... the display panel. The display panel brackets are available using spare part number 595196-001. Reverse this procedure to remove the antenna transceivers 3. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Removal and replacement procedures 15. To replace the wireless antenna transceivers, lift up to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Reverse this procedure to the display panel. 16. Remove the display panel brackets...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the USB board cable 1 from the system board. 3. Remove the hard drive (see "Optical drive" on page 4-17). 10. Remove the optical drive (see "Hard drive" on page 4-7). 5. Remove the Phillips PM2.5×60 screw 2 from the system board. 2. Shut down through the operating system. 2. Remove the keyboard (see "Wireless module" on page 4-12). 8. USB board Removal and replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. Disconnect all external devices connected to install a USB board. Disconnect the power from...
... the USB board cable 1 from the system board. 3. Remove the hard drive (see "Optical drive" on page 4-17). 10. Remove the optical drive (see "Hard drive" on page 4-7). 5. Remove the Phillips PM2.5×60 screw 2 from the system board. 2. Shut down through the operating system. 2. Remove the keyboard (see "Wireless module" on page 4-12). 8. USB board Removal and replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. Disconnect all external devices connected to install a USB board. Disconnect the power from...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook Essentials - Windows 7
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... is on the computer screen. Sleep and Hibernation can be set to display the image on but is blocked. 14 Notebook Essentials To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may be in the Sleep state or in use . On most models, when an optional external display, such as a monitor, is connected to the computer...
... is on the computer screen. Sleep and Hibernation can be set to display the image on but is blocked. 14 Notebook Essentials To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may be in the Sleep state or in use . On most models, when an optional external display, such as a monitor, is connected to the computer...
Notebook Essentials - Windows 7
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...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
Notebook PC User Guide - Windows 7
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... media slot (select models only) (9) Drive light Produces sound when connected to cool internal components. only) (2) Vent Enables airflow to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. NOTE: The computer fan starts up automatically to cycle on select models Connects an external VGA monitor or projector. Connects a network cable. Components 7 Connects an optional USB device. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB...
... media slot (select models only) (9) Drive light Produces sound when connected to cool internal components. only) (2) Vent Enables airflow to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. NOTE: The computer fan starts up automatically to cycle on select models Connects an external VGA monitor or projector. Connects a network cable. Components 7 Connects an optional USB device. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB...
Notebook PC User Guide - Windows 7
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... wireless networking capability to expand the list and show all wireless devices. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. If wireless networking is not properly installed. Before working your way through the sequence of possible solutions to your network connection problem, be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Use the procedures in Help and Support...
... wireless networking capability to expand the list and show all wireless devices. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. If wireless networking is not properly installed. Before working your way through the sequence of possible solutions to your network connection problem, be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Use the procedures in Help and Support...
Notebook PC User Guide - Windows 7
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... you may need to http://www.hp.com/support, and then select your drivers using the procedures in the following sections. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the search box, and then press enter. - Click the option for software and driver downloads, enter your system for installed hardware and installs default drivers for hardware changes. When the list of the device. 76 Chapter 6 Drives Windows scans your computer model number in...
... you may need to http://www.hp.com/support, and then select your drivers using the procedures in the following sections. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the search box, and then press enter. - Click the option for software and driver downloads, enter your system for installed hardware and installs default drivers for hardware changes. When the list of the device. 76 Chapter 6 Drives Windows scans your computer model number in...
Notebook PC User Guide - Windows 7
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...boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on a secondary hard drive. Enable/disable the processor Virtualization Technology. Enable/disable the processor state. Enable/disable the capacitive button tapping sound. Setup Utility menus 101 Run a diagnostic test on . When enabled, saves power...
...boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on a secondary hard drive. Enable/disable the processor Virtualization Technology. Enable/disable the processor state. Enable/disable the capacitive button tapping sound. Setup Utility menus 101 Run a diagnostic test on . When enabled, saves power...
Notebook PC User Guide - Windows 7
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.... 2. Install the updates. 102 Appendix B Software updates Identify your computer model, product category, and series or family. NOTE: The computer system BIOS is connected to Help and Support for data transfer among hardware devices, including the time and date. If your computer is stored on the system ROM. Refer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Most software and BIOS updates on the HP Web...
.... 2. Install the updates. 102 Appendix B Software updates Identify your computer model, product category, and series or family. NOTE: The computer system BIOS is connected to Help and Support for data transfer among hardware devices, including the time and date. If your computer is stored on the system ROM. Refer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Most software and BIOS updates on the HP Web...
Notebook PC User Guide - Windows 7
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... the BIOS update that are displayed on your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Make a note of the path to the location on the screen after the download is connected to locate the update later, after the BIOS has successfully updated. You may need to access this information to reliable external power using the AC adapter. b. Follow the instructions on the screen. Open Windows Explorer by unplugging the power cord from your hard drive that has...
... the BIOS update that are displayed on your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Make a note of the path to the location on the screen after the download is connected to locate the update later, after the BIOS has successfully updated. You may need to access this information to reliable external power using the AC adapter. b. Follow the instructions on the screen. Open Windows Explorer by unplugging the power cord from your hard drive that has...
Notebook PC User Guide - Windows 7
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... device. Open your web browser, go to download the driver and install it later. or - Select your country or region. 2. Updating programs and drivers 105 If prompted to do this, click Download only to save the file to install. 7. Proceed to install the updated driver. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number...
... device. Open your web browser, go to download the driver and install it later. or - Select your country or region. 2. Updating programs and drivers 105 If prompted to do this, click Download only to save the file to install. 7. Proceed to install the updated driver. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...