Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... or requesting information, provide the computer serial number and model number located on the service tag. An alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. An alphanumeric identifier used to each product. Maintenance and Service Guide 3-1 This number provides specific information about the product's hardware...
... or requesting information, provide the computer serial number and model number located on the service tag. An alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. An alphanumeric identifier used to each product. Maintenance and Service Guide 3-1 This number provides specific information about the product's hardware...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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.... Maintenance and Service Guide 4-5 Item Component 1 Product name 2 Serial number (s/n) 3 Part number/Product number (p/n) 4 Warranty period 5 Model description Description The name affixed to locate documents, drivers, and support for the computer. An alphanumeric identifier that must be removed, replaced, or loosened when servicing the computer.
.... Maintenance and Service Guide 4-5 Item Component 1 Product name 2 Serial number (s/n) 3 Part number/Product number (p/n) 4 Warranty period 5 Model description Description The name affixed to locate documents, drivers, and support for the computer. An alphanumeric identifier that must be removed, replaced, or loosened when servicing the computer.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 58
... first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the optical drive.) 3. Innsert a thin tool, such as a screw driver 1, into the release access slot in Hibernation, turn the computer on page 4-7). 5. Grasp the bezel and slide the optical drive 2 out of the computer. 4-14...
... first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the optical drive.) 3. Innsert a thin tool, such as a screw driver 1, into the release access slot in Hibernation, turn the computer on page 4-7). 5. Grasp the bezel and slide the optical drive 2 out of the computer. 4-14...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...you can recover your important system files. ■ Creating system restore points (operating system feature). If you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). This feature helps you ...is listed in case of a system failure: ■ Creating a set of recovery discs (Recovery Manager software feature). Creating recovery discs HP recommends creating recovery discs to 20 discs might not have a recovery partition. DVDs and BDs have a partition. Recovery Manager works from...
...you can recover your important system files. ■ Creating system restore points (operating system feature). If you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). This feature helps you ...is listed in case of a system failure: ■ Creating a set of recovery discs (Recovery Manager software feature). Creating recovery discs HP recommends creating recovery discs to 20 discs might not have a recovery partition. DVDs and BDs have a partition. Recovery Manager works from...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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HP recommends using Recovery Manager. ✎ Recovery Manager recovers only software that is listed in either the Start button or the f11key. Try these features before using Recovery Manager to create an entire drive backup as soon as System Restore and driver roll-back capabilities. Back up . ... the computer. Recovery Manager opens. 2. To check for recovery message appears on the screen. If the partition is present, an HP Recovery drive is the case, recovery discs have been included with this computer must be downloaded from the manufacturer's website or reinstalled ...
HP recommends using Recovery Manager. ✎ Recovery Manager recovers only software that is listed in either the Start button or the f11key. Try these features before using Recovery Manager to create an entire drive backup as soon as System Restore and driver roll-back capabilities. Back up . ... the computer. Recovery Manager opens. 2. To check for recovery message appears on the screen. If the partition is present, an HP Recovery drive is the case, recovery discs have been included with this computer must be downloaded from the manufacturer's website or reinstalled ...
Notebook PC User Guide - Windows 7
Page 8
... a CD, DVD, or BD 71 Creating or "burning" a CD or DVD 72 Removing a CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does not open for removal of a CD, DVD, or BD 73 A disc does not play automatically 74 A DVD ... before completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...
... a CD, DVD, or BD 71 Creating or "burning" a CD or DVD 72 Removing a CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does not open for removal of a CD, DVD, or BD 73 A disc does not play automatically 74 A DVD ... before completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...
Notebook PC User Guide - Windows 7
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... Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up your information ...108 Using Windows Backup and Restore 109 Using system restore points 110...
... Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up your information ...108 Using Windows Backup and Restore 109 Using system restore points 110...
Notebook PC User Guide - Windows 7
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...the wireless light and the wireless action key (f12) on . Identifies the HP Wireless Assistant software on the computer. Network (disconnected) Network (disabled/ disconnected) Indicates that one or more network drivers are installed, and one or more network devices are connected to a wireless ...computer has a wireless action key (f12), one or more network drivers are installed and wireless connections are available, but no network devices are off . Using the wireless controls You can be controlled through HP Wireless Assistant. 14 Chapter 2 Wireless, local area network, and...
...the wireless light and the wireless action key (f12) on . Identifies the HP Wireless Assistant software on the computer. Network (disconnected) Network (disabled/ disconnected) Indicates that one or more network drivers are installed, and one or more network devices are connected to a wireless ...computer has a wireless action key (f12), one or more network drivers are installed and wireless connections are available, but no network devices are off . Using the wireless controls You can be controlled through HP Wireless Assistant. 14 Chapter 2 Wireless, local area network, and...
Notebook PC User Guide - Windows 7
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...Select Start > Control Panel > System and Security. 2. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is not properly installed. Refer to Help and Support for more information on troubleshooting WLANs, refer to the Web site...includes the User Account Control feature to improve the security of your computer does not have a problem connecting to a WLAN, confirm that device drivers are included with select computer models only. For more information. 1. NOTE: Wireless networking devices are installed for all adapters. 4. You may ...
...Select Start > Control Panel > System and Security. 2. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is not properly installed. Refer to Help and Support for more information on troubleshooting WLANs, refer to the Web site...includes the User Account Control feature to improve the security of your computer does not have a problem connecting to a WLAN, confirm that device drivers are included with select computer models only. For more information. 1. NOTE: Wireless networking devices are installed for all adapters. 4. You may ...
Notebook PC User Guide - Windows 7
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...If the network icon is not displayed in the notification area after you configure the WLAN, the software driver is protected by security. Select your web browser, and then go to http://www.hp.com/support. 2. Press enter, and then follow the on both the router and the WLAN device.... 21 Click Troubleshoot problems, and then select the network you are using was purchased separately, consult the manufacturer's Web site for software and driver downloads, and then enter your computer model number in the search box. 4. If the WLAN device you enter into your computer to identify...
...If the network icon is not displayed in the notification area after you configure the WLAN, the software driver is protected by security. Select your web browser, and then go to http://www.hp.com/support. 2. Press enter, and then follow the on both the router and the WLAN device.... 21 Click Troubleshoot problems, and then select the network you are using was purchased separately, consult the manufacturer's Web site for software and driver downloads, and then enter your computer model number in the search box. 4. If the WLAN device you enter into your computer to identify...
Notebook PC User Guide - Windows 7
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... and images. ● Transmit sound and images with the device. Select Start > Control Panel. 2. Under Program Events, select any drivers required by the external device. Connecting external audio devices WARNING! NOTE: A driver is a required program that acts like a translator between the device and the programs that the device cable is securely connected...
... and images. ● Transmit sound and images with the device. Select Start > Control Panel. 2. Under Program Events, select any drivers required by the external device. Connecting external audio devices WARNING! NOTE: A driver is a required program that acts like a translator between the device and the programs that the device cable is securely connected...
Notebook PC User Guide - Windows 7
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... (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. Press in gently on the spindle while lifting the outer edges of the drive.... 2. Troubleshooting drive and device driver problems 73 Insert the end of a CD, DVD, or BD 1. Hold the disc by gently pressing down on the paper clip until the ...
... (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. Press in gently on the spindle while lifting the outer edges of the drive.... 2. Troubleshooting drive and device driver problems 73 Insert the end of a CD, DVD, or BD 1. Hold the disc by gently pressing down on the paper clip until the ...
Notebook PC User Guide - Windows 7
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.... Specify a primary display and a secondary display. CyberLink PowerDVD is installed on an external display 1. Repeat for any discs from the HP Web site at http://www.hp.com. A DVD movie is not visible on the computer and is inserted properly. ● Select a slower write speed and try again... not restart the computer. Select Start > Control Panel > System and Security. Right-click the device listing, and then click Uninstall. A device driver must be reinstalled 1. In the Device Manager window, click the arrow next to the type of burning a disc does not begin, or it stops...
.... Specify a primary display and a secondary display. CyberLink PowerDVD is installed on an external display 1. Repeat for any discs from the HP Web site at http://www.hp.com. A DVD movie is not visible on the computer and is inserted properly. ● Select a slower write speed and try again... not restart the computer. Select Start > Control Panel > System and Security. Right-click the device listing, and then click Uninstall. A device driver must be reinstalled 1. In the Device Manager window, click the arrow next to the type of burning a disc does not begin, or it stops...
Notebook PC User Guide - Windows 7
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... After the file is displayed, click an updated driver to http://www.hp.com/support, and then select your system for installed hardware and installs default drivers for any devices requiring drivers. Obtaining the latest HP device drivers 1. When the list of the device. 76 ...Chapter 6 Drives If uninstalling and reinstalling the device drivers does not correct the problem, you are once again...
... After the file is displayed, click an updated driver to http://www.hp.com/support, and then select your system for installed hardware and installs default drivers for any devices requiring drivers. Obtaining the latest HP device drivers 1. When the list of the device. 76 ...Chapter 6 Drives If uninstalling and reinstalling the device drivers does not correct the problem, you are once again...
Notebook PC User Guide - Windows 7
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This feature can be prompted to enter settings before you will be set to automatically check for and install updates for the Windows operating system and other Microsoft products. Click Start > All Programs > Windows Update. Click Check for updates. 3. Follow the on-screen instructions. Troubleshooting drive and device driver problems 77 NOTE: If you have not previously set up Windows Update, you can obtain the latest Windows device drivers by using Windows Update. Obtaining the latest Windows device drivers You can check for updates. 2. To use Windows Update: 1.
This feature can be prompted to enter settings before you will be set to automatically check for and install updates for the Windows operating system and other Microsoft products. Click Start > All Programs > Windows Update. Click Check for updates. 3. Follow the on-screen instructions. Troubleshooting drive and device driver problems 77 NOTE: If you have not previously set up Windows Update, you can obtain the latest Windows device drivers by using Windows Update. Obtaining the latest Windows device drivers You can check for updates. 2. To use Windows Update: 1.
Notebook PC User Guide - Windows 7
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...-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2. To disconnect a powered drive, disconnect it from the computer, and then unplug the...
...-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2. To disconnect a powered drive, disconnect it from the computer, and then unplug the...
Notebook PC User Guide - Windows 7
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NOTE: The first time you connect a USB device, the "Installing device driver software" message is usually included with the device. The computer has a USB port which is displayed in the notification area, at the far right of ...
NOTE: The first time you connect a USB device, the "Installing device driver software" message is usually included with the device. The computer has a USB port which is displayed in the notification area, at the far right of ...
Notebook PC User Guide - Windows 7
Page 115
... provided. Open your web browser, go to http://www.hp.com/support, and then select your operating system. 5. Select your country or region. 2. To do so, restart your computer after the installation is complete, and then verify the operation of drivers is downloaded, navigate to the folder where the file was... a storage location on your computer. Click your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Updating programs and drivers 105 Click Install now to open a window containing additional information. 6.
... provided. Open your web browser, go to http://www.hp.com/support, and then select your operating system. 5. Select your country or region. 2. To do so, restart your computer after the installation is complete, and then verify the operation of drivers is downloaded, navigate to the folder where the file was... a storage location on your computer. Click your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Updating programs and drivers 105 Click Install now to open a window containing additional information. 6.
Notebook PC User Guide - Windows 7
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...to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used to start up your system on the hard drive or from recovery discs you reinstall a program or driver without performing a full system recovery. ● Performing a full ... for computers that you should continue to back up (boot) your information regularly to an earlier state. ● Recovering a program or driver (Recovery Manager software feature). Recovery Manager works from a dedicated recovery partition (select models only) on a regular basis to recover your most...
...to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used to start up your system on the hard drive or from recovery discs you reinstall a program or driver without performing a full system recovery. ● Performing a full ... for computers that you should continue to back up (boot) your information regularly to an earlier state. ● Recovering a program or driver (Recovery Manager software feature). Recovery Manager works from a dedicated recovery partition (select models only) on a regular basis to recover your most...
Notebook PC User Guide - Windows 7
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..., power 11 corporate WLAN connection 18 country-specific modem cable adapter 24 critical battery level 56 critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 76 Windows drivers 77 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36 Digital Media Slot, identifying...
..., power 11 corporate WLAN connection 18 country-specific modem cable adapter 24 critical battery level 56 critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 76 Windows drivers 77 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36 Digital Media Slot, identifying...