Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 one is an eSATA/USB port) X X VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 Hz X X Multi-pin AC power X X Keyboard and Full-size keyboard, 39.62-cm (15.6-in (stereo microphone) X X Audio-out (stereo...
... X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 one is an eSATA/USB port) X X VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 Hz X X Multi-pin AC power X X Keyboard and Full-size keyboard, 39.62-cm (15.6-in (stereo microphone) X X Audio-out (stereo...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. It is in use. Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in this location. Produces sound when connected to cool internal components...
... computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. It is in use. Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in this location. Produces sound when connected to cool internal components...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... optional USB device. Flashing white-The computer is connected to external power. On white-The computer is in this section. Off-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Connects to act as a deterrent, but it might look slightly different from being accessed. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is not connected to external power. External...
... optional USB device. Flashing white-The computer is connected to external power. On white-The computer is in this section. Off-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Connects to act as a deterrent, but it might look slightly different from being accessed. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is not connected to external power. External...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... use in Taiwan For use in Thailand For use in Turkey For use in Hibernation, turn the computer on page 4-12). 8. Remove the memory module (see "Memory module" on page 4-7). 5. Disconnect all external devices connected to the computer. 3. Remove the battery ( see "Wireless module" on , and then shut it down the computer. If you are unsure whether the computer is off or in the United Kingdom Spare part number...
... use in Taiwan For use in Thailand For use in Turkey For use in Hibernation, turn the computer on page 4-12). 8. Remove the memory module (see "Memory module" on page 4-7). 5. Disconnect all external devices connected to the computer. 3. Remove the battery ( see "Wireless module" on , and then shut it down the computer. If you are unsure whether the computer is off or in the United Kingdom Spare part number...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the bezel disengages from the display enclosure as far from the display enclosure. 8. Remove the display bezel 3. To replace the webcam module (select models only), lift the webcam module as the webcam module cable allows. 10. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide Removal and replacement procedures 7. Reverse this procedure to install the display bezel. 9. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2.
... the bezel disengages from the display enclosure as far from the display enclosure. 8. Remove the display bezel 3. To replace the webcam module (select models only), lift the webcam module as the webcam module cable allows. 10. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide Removal and replacement procedures 7. Reverse this procedure to install the display bezel. 9. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... procedure to install the display panel brackets. 17. Reverse this procedure to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Removal and replacement procedures 15. Remove the display panel brackets 2 from the display cover 2. 18. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. To replace the wireless antenna transceivers, lift up to the display panel. 16. The display panel brackets are available using spare part number 595196-001...
... procedure to install the display panel brackets. 17. Reverse this procedure to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Removal and replacement procedures 15. Remove the display panel brackets 2 from the display cover 2. 18. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. To replace the wireless antenna transceivers, lift up to the display panel. 16. The display panel brackets are available using spare part number 595196-001...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... cable kit using spare part number 595201-001 Reverse this procedure to the computer. 3. Remove the optical drive (see "Battery" on , and then shut it from the computer. 4. Remove the memory module (see "Top cover" on page 4-10). 7. Remove the top cover (see "Memory module" on page 4-20). 11. Remove the keyboard (see "Hard drive" on page 4-17). 10. Remove the USB board: 1. Shut down through the operating system. 2. USB board Removal and replacement procedures Description USB board Spare part number...
... cable kit using spare part number 595201-001 Reverse this procedure to the computer. 3. Remove the optical drive (see "Battery" on , and then shut it from the computer. 4. Remove the memory module (see "Top cover" on page 4-10). 7. Remove the top cover (see "Memory module" on page 4-20). 11. Remove the keyboard (see "Hard drive" on page 4-17). 10. Remove the USB board: 1. Shut down through the operating system. 2. USB board Removal and replacement procedures Description USB board Spare part number...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook PC User Guide - Windows 7
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... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
Notebook PC User Guide - Windows 7
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...Card (XD) On: The hard drive is normal for the internal fan to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. only) (2) Vent Enables airflow to cool internal components and prevent overheating. Components 7 NOTE: The computer fan starts up automatically to cool internal components. Connects an optional USB device. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video...
...Card (XD) On: The hard drive is normal for the internal fan to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. only) (2) Vent Enables airflow to cool internal components and prevent overheating. Components 7 NOTE: The computer fan starts up automatically to cool internal components. Connects an optional USB device. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video...
Notebook PC User Guide - Windows 7
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Use the procedures in Help and Support. 20 Chapter 2 Wireless, local area network, and modem Select Start > Control Panel > System and Security. 2. For more information. 1. NOTE: Wireless networking devices are installed for tasks such as installing software, running utilities, or changing Windows settings. If wireless networking is not listed in the feature list on the side of the original computer package, you have a problem connecting to a WLAN, confirm that the integrated WLAN device is listed, either...
Use the procedures in Help and Support. 20 Chapter 2 Wireless, local area network, and modem Select Start > Control Panel > System and Security. 2. For more information. 1. NOTE: Wireless networking devices are installed for tasks such as installing software, running utilities, or changing Windows settings. If wireless networking is not listed in the feature list on the side of the original computer package, you have a problem connecting to a WLAN, confirm that the integrated WLAN device is listed, either...
Notebook PC User Guide - Windows 7
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... the Windows 7 operating system. 5. When the list of the device. 76 Chapter 6 Drives To do so, restart your Internet browser, go to download the driver and install it later. After the file is displayed, click an updated driver to your country or region. 2. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter your hard drive. 5. Windows scans your specific product from the models listed. 4. Click the option for hardware changes...
... the Windows 7 operating system. 5. When the list of the device. 76 Chapter 6 Drives To do so, restart your Internet browser, go to download the driver and install it later. After the file is displayed, click an updated driver to your country or region. 2. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter your hard drive. 5. Windows scans your specific product from the models listed. 4. Click the option for hardware changes...
Notebook PC User Guide - Windows 7
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... CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of Setup Utility. When enabled, the computer fan will...
... CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of Setup Utility. When enabled, the computer fan will...
Notebook PC User Guide - Windows 7
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... your computer model, product category, and series or family. If your computer is stored on the HP Web site. Install the updates. 102 Appendix B Software updates Prepare for tasks such as installing software, running utilities, or changing Windows settings. NOTE: The computer system BIOS is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Refer to improve the security of the software provided with the hardware devices, and...
... your computer model, product category, and series or family. If your computer is stored on the HP Web site. Install the updates. 102 Appendix B Software updates Prepare for tasks such as installing software, running utilities, or changing Windows settings. NOTE: The computer system BIOS is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Refer to improve the security of the software provided with the hardware devices, and...
Notebook PC User Guide - Windows 7
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... computer or initiate Sleep or Hibernation. Follow the instructions on your hard drive designation. b. BIOS installation procedures vary. If no instructions are ready to the hard drive. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Identify the BIOS update that has an .exe extension (for your hard drive that are displayed on your computer: Select Start > Help and Support > Maintain > Software Updates. 2. To download a BIOS update: 1. Do not download or install a BIOS update while the...
... computer or initiate Sleep or Hibernation. Follow the instructions on your hard drive designation. b. BIOS installation procedures vary. If no instructions are ready to the hard drive. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Identify the BIOS update that has an .exe extension (for your hard drive that are displayed on your computer: Select Start > Help and Support > Maintain > Software Updates. 2. To download a BIOS update: 1. Do not download or install a BIOS update while the...
Notebook PC User Guide - Windows 7
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... install. 7. Open your web browser, go to open a window containing additional information. 6. When prompted, click Save, and then select a storage location on your country or region. 2. After the file is displayed, click an updated driver to http://www.hp.com/support, and then select your hard drive. Click Install now to step 6. 3. Click your specific product from the models listed. 4. Updating programs and drivers To download and install software other than a BIOS update...
... install. 7. Open your web browser, go to open a window containing additional information. 6. When prompted, click Save, and then select a storage location on your country or region. 2. After the file is displayed, click an updated driver to http://www.hp.com/support, and then select your hard drive. Click Install now to step 6. 3. Click your specific product from the models listed. 4. Updating programs and drivers To download and install software other than a BIOS update...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...