Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
... Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects a network cable. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to cool internal components and prevent overheating. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Support the following optional digital card formats...
... 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects a network cable. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to cool internal components and prevent overheating. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Support the following optional digital card formats...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is not connected to external power. Flashing white-The computer is designed to external power. Off-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Connects to the computer. ✎ The security cable is in this section. Connects a modem cable. On white-The computer is charged. Flashing amber-The computer is...
Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is not connected to external power. Flashing white-The computer is designed to external power. Off-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Connects to the computer. ✎ The security cable is in this section. Connects a modem cable. On white-The computer is charged. Flashing amber-The computer is...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the optical drive (see "Memory module" on page 4-10). 7. Maintenance and Service Guide 4-17 Remove the battery ( see "Hard drive" on page 4-8). 6. If you are unsure whether the computer is off or in the United Kingdom Spare part number 595199-BA1 595199-A41 595199...
... computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the optical drive (see "Memory module" on page 4-10). 7. Maintenance and Service Guide 4-17 Remove the battery ( see "Hard drive" on page 4-8). 6. If you are unsure whether the computer is off or in the United Kingdom Spare part number 595199-BA1 595199-A41 595199...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the bezel disengages from the display enclosure as the webcam module cable allows. 10. The webcam module is available using spare part number 600166-001. Remove the display bezel 3. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To replace the webcam module (select models only), lift the webcam module as far from the display enclosure. 8. Reverse this procedure to install the display bezel. 9. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2. Removal and replacement procedures 7.
... the bezel disengages from the display enclosure as the webcam module cable allows. 10. The webcam module is available using spare part number 600166-001. Remove the display bezel 3. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To replace the webcam module (select models only), lift the webcam module as far from the display enclosure. 8. Reverse this procedure to install the display bezel. 9. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2. Removal and replacement procedures 7.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Remove the display panel brackets 2 from the display cover 2. 18. To replace the wireless antenna transceivers, lift up to install the display panel brackets. 17. Reverse this procedure to the display panel. 16. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195...
... replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Remove the display panel brackets 2 from the display cover 2. 18. To replace the wireless antenna transceivers, lift up to install the display panel brackets. 17. Reverse this procedure to the display panel. 16. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... operating system. 2. If you are unsure whether the computer is available with the cable kit using spare part number 595201-001 Reverse this procedure to install a USB board. Disconnect all external devices connected to remove it down the computer. The USB cable is off or in Hibernation, turn the computer on page 4-8). 6. Remove the USB board: 1. Lift the USB board 3 straight up to the computer. 3. Remove the hard drive (see "Wireless module" on page 4-26). Remove...
... operating system. 2. If you are unsure whether the computer is available with the cable kit using spare part number 595201-001 Reverse this procedure to install a USB board. Disconnect all external devices connected to remove it down the computer. The USB cable is off or in Hibernation, turn the computer on page 4-8). 6. Remove the USB board: 1. Lift the USB board 3 straight up to the computer. 3. Remove the hard drive (see "Wireless module" on page 4-26). Remove...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook PC User Guide - Windows 7
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... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
Notebook PC User Guide - Windows 7
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... to cool internal components. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Produces sound when connected to cycle on select models Connects an external VGA monitor or projector. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device, such as...
... to cool internal components. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Produces sound when connected to cycle on select models Connects an external VGA monitor or projector. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device, such as...
Notebook PC User Guide - Windows 7
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... such as installing software, running utilities, or changing Windows settings. NOTE: Wireless networking devices are installed for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Use the procedures in Help and Support. 20 Chapter 2 Wireless, local area network, and modem Select Start > Control Panel > System and...
... such as installing software, running utilities, or changing Windows settings. NOTE: Wireless networking devices are installed for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Use the procedures in Help and Support. 20 Chapter 2 Wireless, local area network, and modem Select Start > Control Panel > System and...
Notebook PC User Guide - Windows 7
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... again listed. 7. Click Install now to step 6. 3. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the search box, and then press enter. - If you may need to http://www.hp.com/support, and then select your country or region. 2. Open your Internet browser, go to update your computer. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter...
... again listed. 7. Click Install now to step 6. 3. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the search box, and then press enter. - If you may need to http://www.hp.com/support, and then select your country or region. 2. Open your Internet browser, go to update your computer. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter...
Notebook PC User Guide - Windows 7
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...◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the system memory. Run a comprehensive self-test on . Setup Utility menus 101 When enabled, the computer fan will always be on a secondary hard drive. Enable/disable Action Key Mode. Enable/disable Card Reader/1394 Power Saving. Enabled/disable Fan Always...
...◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the system memory. Run a comprehensive self-test on . Setup Utility menus 101 When enabled, the computer fan will always be on a secondary hard drive. Enable/disable Action Key Mode. Enable/disable Card Reader/1394 Power Saving. Enabled/disable Fan Always...
Notebook PC User Guide - Windows 7
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... available on the HP Web site. Refer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Install the updates. 102 Appendix B Software updates Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. NOTE: The computer system BIOS is connected to Help and Support for tasks such as installing software, running utilities, or changing Windows settings. The BIOS initializes the operating system, determines...
... available on the HP Web site. Refer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Install the updates. 102 Appendix B Software updates Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. NOTE: The computer system BIOS is connected to Help and Support for tasks such as installing software, running utilities, or changing Windows settings. The BIOS initializes the operating system, determines...
Notebook PC User Guide - Windows 7
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... the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. The hard drive designation is connected to reliable external power using the AC adapter. NOTE: After a message on the screen reports a successful installation, you are displayed on battery power or connected to an optional power source. During the download and installation, follow these steps: a. Do not shut down after the download is running on the screen after the BIOS has successfully updated. To download a BIOS update: 1. Open Windows...
... the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. The hard drive designation is connected to reliable external power using the AC adapter. NOTE: After a message on the screen reports a successful installation, you are displayed on battery power or connected to an optional power source. During the download and installation, follow these steps: a. Do not shut down after the download is running on the screen after the BIOS has successfully updated. To download a BIOS update: 1. Open Windows...
Notebook PC User Guide - Windows 7
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... file to open a window containing additional information. 6. Click the option for software and driver downloads, enter your specific product from the models listed. 4. After the file is displayed, click an updated driver to your computer. When prompted, click Save, and then select a storage location on your operating system. 5. Updating programs and drivers 105 Select your hard drive. Proceed to install the updated driver. Open your web browser, go to http://www.hp.com/support, and...
... file to open a window containing additional information. 6. Click the option for software and driver downloads, enter your specific product from the models listed. 4. After the file is displayed, click an updated driver to your computer. When prompted, click Save, and then select a storage location on your operating system. 5. Updating programs and drivers 105 Select your hard drive. Proceed to install the updated driver. Open your web browser, go to http://www.hp.com/support, and...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...