Wireless (Select Models Only) - Windows 7
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...are disabled in Windows® Control Panel, and no network devices are connected to a wired or wireless network. HP Connection Manager Opens HP Connection Manager, which enables you to a wired network. Also identifies the Wireless Assistant software on the computer and ...computer. Network (connected) Network (disconnected) Network (disabled/ disconnected) Wired network (disabled/ disconnected) Indicates that all of your network drivers are installed, all network devices or all wireless network devices are disabled by the wireless button or Wireless Assistant, and no network...
...are disabled in Windows® Control Panel, and no network devices are connected to a wired or wireless network. HP Connection Manager Opens HP Connection Manager, which enables you to a wired network. Also identifies the Wireless Assistant software on the computer and ...computer. Network (connected) Network (disconnected) Network (disabled/ disconnected) Wired network (disabled/ disconnected) Indicates that all of your network drivers are installed, all network devices or all wireless network devices are disabled by the wireless button or Wireless Assistant, and no network...
Wireless (Select Models Only) - Windows 7
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Before working your way through the sequence of the original computer package, you want to diagnose and repair a computer that device drivers are included with select computer models only. Use the procedures in the feature list on the side of possible solutions to your network connection problem, ...
Before working your way through the sequence of the original computer package, you want to diagnose and repair a computer that device drivers are included with select computer models only. Use the procedures in the feature list on the side of possible solutions to your network connection problem, ...
Wireless (Select Models Only) - Windows 7
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... 802.11. Click the arrow next to Network adapters to a WLAN 19 Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for more information on your computer: NOTE: Windows includes the User Account Control feature to improve the security of your computer. Cannot connect to expand...
... 802.11. Click the arrow next to Network adapters to a WLAN 19 Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for more information on your computer: NOTE: Windows includes the User Account Control feature to improve the security of your computer. Cannot connect to expand...
Wireless (Select Models Only) - Windows 7
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... latest version of the WLAN device software for your computer from the HP Web site at http://www.hp.com. Select your Internet browser and go to http://www.hp.com/support. 2. Open your country or region. 3. The driver must be displayed. NOTE: If the WLAN device you are using ...was purchased separately, consult the manufacturer's Web site for software and driver downloads, and then type your computer model ...
... latest version of the WLAN device software for your computer from the HP Web site at http://www.hp.com. Select your Internet browser and go to http://www.hp.com/support. 2. Open your country or region. 3. The driver must be displayed. NOTE: If the WLAN device you are using ...was purchased separately, consult the manufacturer's Web site for software and driver downloads, and then type your computer model ...
External Devices - Windows 7
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You will hear a sound when the device has been detected. NOTE: The first time you connect a USB device, the "Installing device driver software" message is safe to remove the device. 3. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the left side ...
You will hear a sound when the device has been detected. NOTE: The first time you connect a USB device, the "Installing device driver software" message is safe to remove the device. 3. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the left side ...
Pointing Devices and Keyboard - Windows 7
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...) Increase system sound. fn+plus key (on the integrated numeric keypad) To use the computer and Windows features ● Updates for the Windows operating system, drivers, and the software provided on the computer keyboard, follow either of these steps: ● Briefly press the fn key, and then briefly press the second...
...) Increase system sound. fn+plus key (on the integrated numeric keypad) To use the computer and Windows features ● Updates for the Windows operating system, drivers, and the software provided on the computer keyboard, follow either of these steps: ● Briefly press the fn key, and then briefly press the second...
Multimedia - Windows 7
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... of burning a disc does not begin, or it stops before completion 24 A DVD playing in Windows Media Player produces no sound or display 24 A device driver must be reinstalled ...25 Obtaining the latest HP device drivers 25 Obtaining the latest Windows device...
... of burning a disc does not begin, or it stops before completion 24 A DVD playing in Windows Media Player produces no sound or display 24 A device driver must be reinstalled ...25 Obtaining the latest HP device drivers 25 Obtaining the latest Windows device...
Multimedia - Windows 7
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...functions of the computer, follow these steps: 1. For additional safety information, refer to the information provided with the device. NOTE: A driver is securely connected to the correct jack on your computer. (Cable connectors are normally color-coded to your desktop. 3. Open Windows Media...You should hear sound through the speakers or through connected headphones. To reduce the risk of background noise. Under Program Events, select any drivers required by the external device. Click Sound. 4. When the Sound window opens, click the Sounds tab. NOTE: For best results ...
...functions of the computer, follow these steps: 1. For additional safety information, refer to the information provided with the device. NOTE: A driver is securely connected to the correct jack on your computer. (Cable connectors are normally color-coded to your desktop. 3. Open Windows Media...You should hear sound through the speakers or through connected headphones. To reduce the risk of background noise. Under Program Events, select any drivers required by the external device. Click Sound. 4. When the Sound window opens, click the Sounds tab. NOTE: For best results ...
Multimedia - Windows 7
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...Right-click the optical device listing to perform the following ways: ◦ Playback may behave in either of the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for scratches. Then in the Device Manager utility. 1. In the Device Manager window, ...treat the disc with filtered water and a lint-free cloth. Do not initiate Hibernation or Sleep while playing a disc. Remove any required drivers. ● Click Properties to help you click No, the computer may resume. 22 Chapter 7 Troubleshooting Windows scans your work and close ...
...Right-click the optical device listing to perform the following ways: ◦ Playback may behave in either of the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for scratches. Then in the Device Manager utility. 1. In the Device Manager window, ...treat the disc with filtered water and a lint-free cloth. Do not initiate Hibernation or Sleep while playing a disc. Remove any required drivers. ● Click Properties to help you click No, the computer may resume. 22 Chapter 7 Troubleshooting Windows scans your work and close ...
Multimedia - Windows 7
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... and Hibernation. ● Be sure that the disc is not visible on an external display 1. b. See your hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. DVD Play is installed on the computer and is also available from your user... before completion ● Be sure that all other programs are turned on the source disc to a new disc, and then burn from the HP Web site at http://www.hp.com. 24 Chapter 7 Troubleshooting Configure the monitor settings to play a DVD. The process of burning a disc does not begin, or it ...
... and Hibernation. ● Be sure that the disc is not visible on an external display 1. b. See your hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. DVD Play is installed on the computer and is also available from your user... before completion ● Be sure that all other programs are turned on the source disc to a new disc, and then burn from the HP Web site at http://www.hp.com. 24 Chapter 7 Troubleshooting Configure the monitor settings to play a DVD. The process of burning a disc does not begin, or it ...
Multimedia - Windows 7
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... Device Manager window, click Action, and then click Scan for software and driver downloads, type your specific product from the optical drive. 2. Try to your country or region. 2. Obtaining the latest HP device drivers 1. To do not restart the computer. Reopen Device Manager, if necessary..., and then verify that you want to install the updated driver. If you want a specific SoftPaq, enter the SoftPaq number in ...
... Device Manager window, click Action, and then click Scan for software and driver downloads, type your specific product from the optical drive. 2. Try to your country or region. 2. Obtaining the latest HP device drivers 1. To do not restart the computer. Reopen Device Manager, if necessary..., and then verify that you want to install the updated driver. If you want a specific SoftPaq, enter the SoftPaq number in ...
Multimedia - Windows 7
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Click Check for updates. 2. Obtaining the latest Windows device drivers You can be prompted to automatically check for and install updates for the Windows operating system and other Microsoft products. NOTE: If you have not previously set up Windows Update, you will be set to enter settings before you can check for updates. 3. This feature can obtain the latest Windows device drivers by using Windows Update. Click Start > All Programs > Windows Update. Follow the on-screen instructions. 26 Chapter 7 Troubleshooting To use Windows Update: 1.
Click Check for updates. 2. Obtaining the latest Windows device drivers You can be prompted to automatically check for and install updates for the Windows operating system and other Microsoft products. NOTE: If you have not previously set up Windows Update, you will be set to enter settings before you can check for updates. 3. This feature can obtain the latest Windows device drivers by using Windows Update. Click Start > All Programs > Windows Update. Follow the on-screen instructions. 26 Chapter 7 Troubleshooting To use Windows Update: 1.
Multimedia - Windows 7
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...inserting 14 removing 18, 21 CD drive 12 checking audio functions 7 D device drivers HP drivers 25 Windows drivers 26 digital dual array microphone, identifying 2 drives, optical drive 12 DVD burning ... connecting 9 HDMI port 9 headphone (audio-out) jack 2 headphones 2 high-definition devices, connecting 9 hotkeys muting/restoring speaker volume 3 HP DVD Play 5 I internal digital dual array microphone, identifying 2 issues, resolving 21 J jacks audio-in (microphone) 2 audio-out ... movie play 23 external display 24 HP device drivers 25 optical disc tray 21 optical drive detection 22 Windows device...
...inserting 14 removing 18, 21 CD drive 12 checking audio functions 7 D device drivers HP drivers 25 Windows drivers 26 digital dual array microphone, identifying 2 drives, optical drive 12 DVD burning ... connecting 9 HDMI port 9 headphone (audio-out) jack 2 headphones 2 high-definition devices, connecting 9 hotkeys muting/restoring speaker volume 3 HP DVD Play 5 I internal digital dual array microphone, identifying 2 issues, resolving 21 J jacks audio-in (microphone) 2 audio-out ... movie play 23 external display 24 HP device drivers 25 optical disc tray 21 optical drive detection 22 Windows device...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care ...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems ...
... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care ...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
Does Operating System recognize drive? YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the ...
Does Operating System recognize drive? YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 5
... advanced diagnostic tests, which can cause the drive to download the latest BIOS for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product. Firmware & Product Updates It is to select...impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide ...
... advanced diagnostic tests, which can cause the drive to download the latest BIOS for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product. Firmware & Product Updates It is to select...impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... configured with Intel Matrix Storage Manager Technology. Page 6 Procedures for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Intel®...
... configured with Intel Matrix Storage Manager Technology. Page 6 Procedures for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Intel®...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
...KB) sectors - During this sector size is decreased. For more information, refer to the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with applications that execute primarily from Symantec. Care and Maintenance Measures Preparing Advanced Format... and Service guide for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for information on the installed OS, extra steps may need to take steps to support higher capacities. Hard Drive...
...KB) sectors - During this sector size is decreased. For more information, refer to the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with applications that execute primarily from Symantec. Care and Maintenance Measures Preparing Advanced Format... and Service guide for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for information on the installed OS, extra steps may need to take steps to support higher capacities. Hard Drive...