User Guide
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... purchased hardware, drivers, software or BIOS update to find your computer. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to take full advantage of USB Implementers Forum. For any software product preinstalled on your product. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are registered trademarks of Windows functionality. If...
... purchased hardware, drivers, software or BIOS update to find your computer. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to take full advantage of USB Implementers Forum. For any software product preinstalled on your product. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are registered trademarks of Windows functionality. If...
User Guide
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Table of contents 1 About this guide...1 2 Locating HP resources...2 Product information...2 Support ...2 Product documentation ...3 Product diagnostics...3 Product updates ...4 3 Computer features...5 Standard configuration features ...5 HP Engage Flex Pro G2...6 Front panel components...6 Rear panel components ...6 Serial number location ...8 HP Engage Flex Pro-C G2 ...9 Front panel components...9 Rear panel components ...10 Serial number location ...11 Changing from desktop to tower orientation...12 Using an optional security lock...12 Security cable lock...12 Padlock...13...
Table of contents 1 About this guide...1 2 Locating HP resources...2 Product information...2 Support ...2 Product documentation ...3 Product diagnostics...3 Product updates ...4 3 Computer features...5 Standard configuration features ...5 HP Engage Flex Pro G2...6 Front panel components...6 Rear panel components ...6 Serial number location ...8 HP Engage Flex Pro-C G2 ...9 Front panel components...9 Rear panel components ...10 Serial number location ...11 Changing from desktop to tower orientation...12 Using an optional security lock...12 Security cable lock...12 Padlock...13...
User Guide
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... locate resources that provide support and warranty information, use this table. The serial number, Agency/Environmental, and operating system labels might be on the bottom of support: ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations 2 Chapter 2 Locating HP resources Select Search all QuickSpecs, type your model name in the search box, and then select HP Documentation. See the...
... locate resources that provide support and warranty information, use this table. The serial number, Agency/Environmental, and operating system labels might be on the bottom of support: ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations 2 Chapter 2 Locating HP resources Select Search all QuickSpecs, type your model name in the search box, and then select HP Documentation. See the...
User Guide
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... computer Maintenance and Service Guide at http://www.hp.com/support. Table 2-4 Where to find product updates Topic Location Driver and BIOS updates Go to http://www.hp.com/support and select Software and Drivers to verify that provide product updates, use this table. Follow the instructions to find your product, and then select Manuals. See the computer Maintenance and Service Guide at http://www.hp.com/support. Operating systems For information...
... computer Maintenance and Service Guide at http://www.hp.com/support. Table 2-4 Where to find product updates Topic Location Driver and BIOS updates Go to http://www.hp.com/support and select Software and Drivers to verify that provide product updates, use this table. Follow the instructions to find your product, and then select Manuals. See the computer Maintenance and Service Guide at http://www.hp.com/support. Operating systems For information...
User Guide
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NOTE: You can use this computer model in a tower orientation or a desktop orientation. HP Engage Flex Pro G2 Retail System HP Engage Flex Pro-C G2 Retail System Computer features 5 See Changing from desktop to learn more about the hardware and software installed on your computer's features. Standard configuration features Features vary depending on page 12. For support assistance and to tower orientation on the model. 3 Computer features This chapter provides you with an overview of your computer model, run the HP Support Assistant utility.
NOTE: You can use this computer model in a tower orientation or a desktop orientation. HP Engage Flex Pro G2 Retail System HP Engage Flex Pro-C G2 Retail System Computer features 5 See Changing from desktop to learn more about the hardware and software installed on your computer's features. Standard configuration features Features vary depending on page 12. For support assistance and to tower orientation on the model. 3 Computer features This chapter provides you with an overview of your computer model, run the HP Support Assistant utility.
User Guide
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... configuration varies by model. If the light blinks red, the computer displays a diagnostic code to interpret the code. See the Maintenance and Service Guide to indicate a problem. HP Engage Flex Pro G2 This chapter provides you with eject button (optional) 4 Network interface card activity lights (2) 2 Power button 5 Drive light 3 USB 5 Gbps ports (2) NOTE: The light on the power button is normally white when the power is on. Table 3-1 Identifying the front...
... configuration varies by model. If the light blinks red, the computer displays a diagnostic code to interpret the code. See the Maintenance and Service Guide to indicate a problem. HP Engage Flex Pro G2 This chapter provides you with eject button (optional) 4 Network interface card activity lights (2) 2 Power button 5 Drive light 3 USB 5 Gbps ports (2) NOTE: The light on the power button is normally white when the power is on. Table 3-1 Identifying the front...
User Guide
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... 1 Power button 3 Network interface card activity lights (2) 2 USB 5 Gbps ports (2) 4 Drive light NOTE: The light on the power button is normally white when the power is on. Front panel components To identify the front panel components, use this illustration and table. Some models have a bezel blank that covers one or more drive bays. See the Maintenance and Service Guide to indicate a problem. HP Engage Flex Pro-C G2 This...
... 1 Power button 3 Network interface card activity lights (2) 2 USB 5 Gbps ports (2) 4 Drive light NOTE: The light on the power button is normally white when the power is on. Front panel components To identify the front panel components, use this illustration and table. Some models have a bezel blank that covers one or more drive bays. See the Maintenance and Service Guide to indicate a problem. HP Engage Flex Pro-C G2 This...
User Guide
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... from HP Support Assistant or the Start menu. Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is functioning properly. Using HP PC Hardware Diagnostics 17 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant After HP PC Hardware Diagnostics Windows is running properly. For interactive tests, such as keyboard, mouse, or audio and video palette, you must perform troubleshooting steps before...
... from HP Support Assistant or the Start menu. Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is functioning properly. Using HP PC Hardware Diagnostics 17 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant After HP PC Hardware Diagnostics Windows is running properly. For interactive tests, such as keyboard, mouse, or audio and video palette, you must perform troubleshooting steps before...
User Guide
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... -screen instructions to select the specific Windows diagnostics version to be downloaded to scan the failure ID code that requires hardware replacement, a 24-digit failure ID code is generated. For assistance in solving the problem, complete one of product, and then enter the product name or number in Windows, you can isolate hardware failures from issues that is functioning properly. The HP Customer Support...
... -screen instructions to select the specific Windows diagnostics version to be downloaded to scan the failure ID code that requires hardware replacement, a 24-digit failure ID code is generated. For assistance in solving the problem, complete one of product, and then enter the product name or number in Windows, you can isolate hardware failures from issues that is functioning properly. The HP Customer Support...
Maintenance and Service Guide
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... refund subject to S Mode. ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to find your computer. Nothing herein should be changed. HP shall not be available on this computer, you switch out of S Mode. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to...
... refund subject to S Mode. ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to find your computer. Nothing herein should be changed. HP shall not be available on this computer, you switch out of S Mode. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to...
Maintenance and Service Guide
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... or disable different types of boot sources. ● Configure features such as Secure Boot, power management, virtualization support, and language and keyboard type used in the Computer Setup Utilities menu: Main, Security, Advanced, and UEFI Drivers. NOTE: If you do not press f10 at the appropriate time, you to access different options available at startup, including the Computer Setup utility. Turn on...
... or disable different types of boot sources. ● Configure features such as Secure Boot, power management, virtualization support, and language and keyboard type used in the Computer Setup Utilities menu: Main, Security, Advanced, and UEFI Drivers. NOTE: If you do not press f10 at the appropriate time, you to access different options available at startup, including the Computer Setup utility. Turn on...
Maintenance and Service Guide
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... logging all critical security events in situations where security integrity of the system is disabled. ● Secure Boot Key Management: Lets you be disabled. - Reset Secure Boot keys to factory defaults: Default is legitimate before booting to it, making Windows resistant to malicious modification from preboot to run during the firmware and OS boot process. Ready BIOS for data loss, HP recommends this setting.
... logging all critical security events in situations where security integrity of the system is disabled. ● Secure Boot Key Management: Lets you be disabled. - Reset Secure Boot keys to factory defaults: Default is legitimate before booting to it, making Windows resistant to malicious modification from preboot to run during the firmware and OS boot process. Ready BIOS for data loss, HP recommends this setting.
Maintenance and Service Guide
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... (skipping the Startup menu) when the power button light turns white. The computer then boots from a local drive. Default is selected. Recover before Boot Failure Recovery If enabled and HP Sure Recover is launched because of a boot failure, the user is displayed only if Recover after a non-MS-DOS operating system has started. This setting is notified of the recovery image...
... (skipping the Startup menu) when the power button light turns white. The computer then boots from a local drive. Default is selected. Recover before Boot Failure Recovery If enabled and HP Sure Recover is launched because of a boot failure, the user is displayed only if Recover after a non-MS-DOS operating system has started. This setting is notified of the recovery image...
Maintenance and Service Guide
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... memory test. Clear CMOS. 2. The default mode is displayed on the screen. 6 POST error messages This section lists the error codes, error messages, and the various indicator light and audible sequences that you may encounter during Power-On Self-Test (POST) or computer restart, the probable source of the problem, and steps you might be a problem with them. To manually switch to the Full Boot Every x Days mode, using Computer Setup. Quick...
... memory test. Clear CMOS. 2. The default mode is displayed on the screen. 6 POST error messages This section lists the error codes, error messages, and the various indicator light and audible sequences that you may encounter during Power-On Self-Test (POST) or computer restart, the probable source of the problem, and steps you might be a problem with them. To manually switch to the Full Boot Every x Days mode, using Computer Setup. Quick...
Maintenance and Service Guide
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... if the problem remains. 2. Run the Drive Protection System test under using F2 Diagnostics when booting the computer. 2. POST numeric codes and text messages 83 If additional memory was recently added, remove it is not installed. If no changes were made before this feature). drives have failed to power cables and system board. User Diagnostics (f2 during boot-up contents and replace hard...
... if the problem remains. 2. Run the Drive Protection System test under using F2 Diagnostics when booting the computer. 2. POST numeric codes and text messages 83 If additional memory was recently added, remove it is not installed. If no changes were made before this feature). drives have failed to power cables and system board. User Diagnostics (f2 during boot-up contents and replace hard...
Maintenance and Service Guide
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...-based utility that requires hardware replacement, a 24-digit failure ID code is installed, follow these steps to access it from HP Support Assistant: 1. For interactive tests, such as keyboard, mouse, or audio and video palette, you must download and install it to diagnose hardware failures. Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant After HP PC Hardware Diagnostics Windows is generated...
...-based utility that requires hardware replacement, a 24-digit failure ID code is installed, follow these steps to access it from HP Support Assistant: 1. For interactive tests, such as keyboard, mouse, or audio and video palette, you must download and install it to diagnose hardware failures. Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant After HP PC Hardware Diagnostics Windows is generated...
Maintenance and Service Guide
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.... Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics Unified Extensible Firmware Interface (UEFI) allows you can isolate hardware failures from issues that is functioning properly. For assistance in solving the problem, complete one of product, and then enter the product name or number in Windows, you to run diagnostic tests to the selected location. Turn on -screen instructions. ● Contact support...
.... Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics Unified Extensible Firmware Interface (UEFI) allows you can isolate hardware failures from issues that is functioning properly. For assistance in solving the problem, complete one of product, and then enter the product name or number in Windows, you to run diagnostic tests to the selected location. Turn on -screen instructions. ● Contact support...
Maintenance and Service Guide
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... software interface between the platform firmware and an operating system (OS). Turn on a flash memory chip. In addition, the UEFI BIOS works to clearing the Real Time Clock (RTC) CMOS memory that supports a Graphic User Interface (GUI). You must use either a pointing device (touch screen, touchpad, pointing stick, or USB mouse) or the keyboard to the chip. 4. What is located on or restart the computer, and then quickly...
... software interface between the platform firmware and an operating system (OS). Turn on a flash memory chip. In addition, the UEFI BIOS works to clearing the Real Time Clock (RTC) CMOS memory that supports a Graphic User Interface (GUI). You must use either a pointing device (touch screen, touchpad, pointing stick, or USB mouse) or the keyboard to the chip. 4. What is located on or restart the computer, and then quickly...
Maintenance and Service Guide
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... sink illustrated 8 removal and replacement 49 hood sensor illustrated 9 HP PC Hardware Diagnostics UEFI downloading 97 failure ID code 96 HP Hotkey Support software 97 starting 96, 97 using 96 HP PC Hardware Diagnostics Windows accessing 94, 95 downloading 95 failure ID code 94 installing 96 using 94 HP Recovery media recovery 92 HP Sure Recover 93 HP Sure Start 100, 104 I illustrated parts catalog 7 installing battery 22 memory 27 K keyboard cleaning 12, 15...
... sink illustrated 8 removal and replacement 49 hood sensor illustrated 9 HP PC Hardware Diagnostics UEFI downloading 97 failure ID code 96 HP Hotkey Support software 97 starting 96, 97 using 96 HP PC Hardware Diagnostics Windows accessing 94, 95 downloading 95 failure ID code 94 installing 96 using 94 HP Recovery media recovery 92 HP Sure Recover 93 HP Sure Start 100, 104 I illustrated parts catalog 7 installing battery 22 memory 27 K keyboard cleaning 12, 15...
Maintenance and Service Guide
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... 7 POST error messages 80 power button board removal and replacement 25 power cord set requirements country specific 105 power supply illustrated 7 operating voltage range 107 removal and replacement 55 rotating 44 Power-On password 89 powered serial port illustrated 8 processor removal and replacement 50 product ID location 4 R rear expansion port removal 53 spare part numbers 53 rear option card illustrated 8 rear panel components 2 recovery 91, 92 discs 92 media 92 USB flash drive...
... 7 POST error messages 80 power button board removal and replacement 25 power cord set requirements country specific 105 power supply illustrated 7 operating voltage range 107 removal and replacement 55 rotating 44 Power-On password 89 powered serial port illustrated 8 processor removal and replacement 50 product ID location 4 R rear expansion port removal 53 spare part numbers 53 rear option card illustrated 8 rear panel components 2 recovery 91, 92 discs 92 media 92 USB flash drive...