HP ElitePad 1000 G2 Maintenance and Service Guide
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Table of contents 1 Product description ...1 2 External component identification 4 Front ...4 Rear ...5 Top ...6 Bottom ...7 3 Illustrated parts catalog ...8 Service tag ...8 Tablet major components ...9 Retail Jacket components ...12 Security Jacket components ...14 Adapter cables ...15 Docking station and accessories 16 Miscellaneous parts ...17 Power components ...19 Sequential part number listing 20 4 Removal and replacement preliminary ...
Table of contents 1 Product description ...1 2 External component identification 4 Front ...4 Rear ...5 Top ...6 Bottom ...7 3 Illustrated parts catalog ...8 Service tag ...8 Tablet major components ...9 Retail Jacket components ...12 Security Jacket components ...14 Adapter cables ...15 Docking station and accessories 16 Miscellaneous parts ...17 Power components ...19 Sequential part number listing 20 4 Removal and replacement preliminary ...
HP ElitePad 1000 G2 Maintenance and Service Guide
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......53 Forward-facing webcam 57 Slot cover ...58 Docking connector cable 59 WLAN antenna ...61 WWAN/GPS auxiliary antenna 63 Speakers ...65 Retail Jacket component replacement procedures 67 Top cap ...67 Battery ...68 Front cover ...69 Bar code scanner module and Cable connector board 73 Battery ... Front cover ...84 System board ...86 Docking connector cable 87 Card reader board 88 Fingerprint reader board 89 6 Computer Setup and HP PC Hardware Diagnostics (UEFI 91 Using Computer Setup ...91 Starting Computer Setup 91 Navigating and selecting in Computer Setup 92 Restoring factory ...
......53 Forward-facing webcam 57 Slot cover ...58 Docking connector cable 59 WLAN antenna ...61 WWAN/GPS auxiliary antenna 63 Speakers ...65 Retail Jacket component replacement procedures 67 Top cap ...67 Battery ...68 Front cover ...69 Bar code scanner module and Cable connector board 73 Battery ... Front cover ...84 System board ...86 Docking connector cable 87 Card reader board 88 Fingerprint reader board 89 6 Computer Setup and HP PC Hardware Diagnostics (UEFI 91 Using Computer Setup ...91 Starting Computer Setup 91 Navigating and selecting in Computer Setup 92 Restoring factory ...
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Retail Jacket components Item (1) (2) (3) (4) (5) (6) (7) (8a) (8b) (8c) Description Spare part number Top cap (includes 4 captive screws, secured by C-rings) 744025-001 Battery (2-cell, 21-Wh, 2.96-Ah, ...
Retail Jacket components Item (1) (2) (3) (4) (5) (6) (7) (8a) (8b) (8c) Description Spare part number Top cap (includes 4 captive screws, secured by C-rings) 744025-001 Battery (2-cell, 21-Wh, 2.96-Ah, ...
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... (includes cable) Battery connector board (includes cable) System board (includes docking connector and USB port) Rear cover Retail Jacket equipped with battery (not illustrated) Retail Jacket equipped with a battery bay space saver (not illustrated) Handle (not illustrated) Miscellaneous Rocker Button Mounting Kit (not... illustrated) Rubber Kit for use only on the Retail Jacket (not illustrated) Screw Kit for use only on the Retail Jacket (not illustrated) Spare part number 744027-001 744028-001 744026-001 744033-001 744032-001 744029...
... (includes cable) Battery connector board (includes cable) System board (includes docking connector and USB port) Rear cover Retail Jacket equipped with battery (not illustrated) Retail Jacket equipped with a battery bay space saver (not illustrated) Handle (not illustrated) Miscellaneous Rocker Button Mounting Kit (not... illustrated) Rubber Kit for use only on the Retail Jacket (not illustrated) Screw Kit for use only on the Retail Jacket (not illustrated) Spare part number 744027-001 744028-001 744026-001 744033-001 744032-001 744029...
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... black, 1.83-m) 10-W AC adapter (RC, V, 3-wire, wall-mount) 2-cell, 21-Wh, 2.96-Ah, Li-ion battery for use only on the Retail Jacket 40-W HP Smart AC adapter for use only with the docking station (RC, V, 3-wire) HDMI/VGA adapter cable USB adapter cable... Reader adapter Ethernet adapter cable Serial adapter cable HP lt4111 LTE/EV-DO/HSPA+ Gobi 4G Module Docking station Rugged carrying case Slate jacket with battery slot (includes battery) HP ElitePad Service Tool (includes suction cup) HP ElitePad suction cup Slate jacket without battery slot HP Mobile Connect SIM Broadcom BCM43241 802.11abgn 2x2...
... black, 1.83-m) 10-W AC adapter (RC, V, 3-wire, wall-mount) 2-cell, 21-Wh, 2.96-Ah, Li-ion battery for use only on the Retail Jacket 40-W HP Smart AC adapter for use only with the docking station (RC, V, 3-wire) HDMI/VGA adapter cable USB adapter cable... Reader adapter Ethernet adapter cable Serial adapter cable HP lt4111 LTE/EV-DO/HSPA+ Gobi 4G Module Docking station Rugged carrying case Slate jacket with battery slot (includes battery) HP ElitePad Service Tool (includes suction cup) HP ElitePad suction cup Slate jacket without battery slot HP Mobile Connect SIM Broadcom BCM43241 802.11abgn 2x2...
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... only on the HP ElitePad 1000 G2 tablet (includes battery cable and WWAN/GPS main transceiver and antenna cable) Digital pen tethers (10) HP lt4226 LTE/HSPA+ Gobi 4G Module HP lt4225 LTE/EV-DO Gobi 4G Module HP ElitePad Jacket cover HP ElitePad USB3 adapter HP lt4112 LTE/HSPA+ Gobi 4G Module Retail Jacket handle Retail Jacket battery bay space saver Retail Jacket with battery 22...
... only on the HP ElitePad 1000 G2 tablet (includes battery cable and WWAN/GPS main transceiver and antenna cable) Digital pen tethers (10) HP lt4226 LTE/HSPA+ Gobi 4G Module HP lt4225 LTE/EV-DO Gobi 4G Module HP ElitePad Jacket cover HP ElitePad USB3 adapter HP lt4112 LTE/HSPA+ Gobi 4G Module Retail Jacket handle Retail Jacket battery bay space saver Retail Jacket with battery 22...
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... 747628-001 Description Retail Jacket with battery bay space saver Retail Jacket Rubber Kit Security Jacket with screws Security Jacket with fingerprint reader and screws HP ElitePad dockable case Retail Jacket top cap (includes 4 captive screws, secured by C-rings) Retail Jacket credit card reader (includes cable) Retail Jacket left-side credit card reader board Retail Jacket right-side credit card reader board Retail Jacket rear cover Retail Jacket front cover...
... 747628-001 Description Retail Jacket with battery bay space saver Retail Jacket Rubber Kit Security Jacket with screws Security Jacket with fingerprint reader and screws HP ElitePad dockable case Retail Jacket top cap (includes 4 captive screws, secured by C-rings) Retail Jacket credit card reader (includes cable) Retail Jacket left-side credit card reader board Retail Jacket right-side credit card reader board Retail Jacket rear cover Retail Jacket front cover...
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...cap (includes 4 captive screws, secured by unplugging the power cord from the Retail Jacket. If you . 2. Failure to follow these steps: 1. Remove the top cap (2) from the tablet or the Retail Jacket. 3. Retail Jacket component replacement procedures 67 Make special note of tools, screws, and any other...top cap: 1. Loosen the 4 captive screws (1) that must be removed, replaced, and/or loosened when servicing the Retail Jacket. CAUTION: Before positioning the Retail Jacket with the bottom toward you are as many as 31 screws that secure the top cap to the display panel. 4....
...cap (includes 4 captive screws, secured by unplugging the power cord from the Retail Jacket. If you . 2. Failure to follow these steps: 1. Remove the top cap (2) from the tablet or the Retail Jacket. 3. Retail Jacket component replacement procedures 67 Make special note of tools, screws, and any other...top cap: 1. Loosen the 4 captive screws (1) that must be removed, replaced, and/or loosened when servicing the Retail Jacket. CAUTION: Before positioning the Retail Jacket with the bottom toward you are as many as 31 screws that secure the top cap to the display panel. 4....
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...and replacement procedures Disconnect the power from the tablet by unplugging the power cord from the Retail Jacket (see Top cap on , and then shut it down through the operating system. 2. Disconnect all external devices from the Retail Jacket. 4. Loosen the 4 captive screws (1) that secure the battery to install the top ...cap. Turn off or in Hibernation, turn the tablet on page 67). If installed, slide the tablet out of the Retail Jacket. If you are unsure whether the tablet is off the tablet. Battery Description Battery (2-cell, 21-Wh, 2.96-Ah, Li-ion) Spare ...
...and replacement procedures Disconnect the power from the tablet by unplugging the power cord from the Retail Jacket (see Top cap on , and then shut it down through the operating system. 2. Disconnect all external devices from the Retail Jacket. 4. Loosen the 4 captive screws (1) that secure the battery to install the top ...cap. Turn off or in Hibernation, turn the tablet on page 67). If installed, slide the tablet out of the Retail Jacket. If you are unsure whether the tablet is off the tablet. Battery Description Battery (2-cell, 21-Wh, 2.96-Ah, Li-ion) Spare ...
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... the tablet is off the tablet. Remove the battery (2) from the Retail Jacket. 4. Disconnect all external devices from the Retail Jacket. 2. If you are removed from the tablet or the Retail Jacket. 3. If installed, remove the tablet from the Retail Jacket (see Top cap on page 76) Retail Jacket component replacement procedures 69 Reverse this procedure to install the battery.
... the tablet is off the tablet. Remove the battery (2) from the Retail Jacket. 4. Disconnect all external devices from the Retail Jacket. 2. If you are removed from the tablet or the Retail Jacket. 3. If installed, remove the tablet from the Retail Jacket (see Top cap on page 76) Retail Jacket component replacement procedures 69 Reverse this procedure to install the battery.
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Release the ZIF connector (1) to which the left-side credit card reader board cable is attached, and then disconnect the left-side credit card reader board cable (2) from the left-side credit card reader board. 70 Chapter 5 Removal and replacement procedures Position the Retail Jacket with the top toward you. 2. Remove the front cover: 1. Remove the adhesive-backed liner that covers the front cover. 3.
Release the ZIF connector (1) to which the left-side credit card reader board cable is attached, and then disconnect the left-side credit card reader board cable (2) from the left-side credit card reader board. 70 Chapter 5 Removal and replacement procedures Position the Retail Jacket with the top toward you. 2. Remove the front cover: 1. Remove the adhesive-backed liner that covers the front cover. 3.
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Close the ZIF connector (3). 4. Position the Retail Jacket with the bottom toward you. Retail Jacket component replacement procedures 71 CAUTION: Failure to close the ZIF connector as instructed in step 4 can lead to damage to Retail Jacket components. 5.
Close the ZIF connector (3). 4. Position the Retail Jacket with the bottom toward you. Retail Jacket component replacement procedures 71 CAUTION: Failure to close the ZIF connector as instructed in step 4 can lead to damage to Retail Jacket components. 5.
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Position the Retail Jacket with the top toward you. 8. Remove the two Phillips PM1.3×3.0 screws that secure the front cover to the Retail Jacket. 7. Remove the four Phillips PM1.9×3.0 screws that secure the front cover to the Retail Jacket. 72 Chapter 5 Removal and replacement procedures 6.
Position the Retail Jacket with the top toward you. 8. Remove the two Phillips PM1.3×3.0 screws that secure the front cover to the Retail Jacket. 7. Remove the four Phillips PM1.9×3.0 screws that secure the front cover to the Retail Jacket. 72 Chapter 5 Removal and replacement procedures 6.
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... off or in the Cable Kit, spare part number 744031-001. Remove the top cap (see Top cap on page 69). Retail Jacket component replacement procedures 73 Turn the front cover upside down through the operating system. 2. Description Bar code scanner module Cable connector board...001 Before removing the bar code scanner module and cable connector board, follow these steps: 1. Disconnect all external devices from the tablet or the Retail Jacket. 3. Release the ZIF connector (1) to install the front cover. If you . 2. If installed, remove the tablet from the system board...
... off or in the Cable Kit, spare part number 744031-001. Remove the top cap (see Top cap on page 69). Retail Jacket component replacement procedures 73 Turn the front cover upside down through the operating system. 2. Description Bar code scanner module Cable connector board...001 Before removing the bar code scanner module and cable connector board, follow these steps: 1. Disconnect all external devices from the tablet or the Retail Jacket. 3. Release the ZIF connector (1) to install the front cover. If you . 2. If installed, remove the tablet from the system board...
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...Before removing the battery connector board, follow these steps: 1. Disconnect the power from the tablet by unplugging the power cord from the Retail Jacket. 4. Remove the battery connector board: 1. Turn the front cover upside down with the top toward you are unsure whether the tablet... board. If you . 2. Disconnect all external devices from the tablet or the Retail Jacket. 3. Remove the top cap (see Front cover on , and then shut it down through the operating system. 2. Retail Jacket component replacement procedures 75 Turn off or in Hibernation, turn the tablet on page ...
...Before removing the battery connector board, follow these steps: 1. Disconnect the power from the tablet by unplugging the power cord from the Retail Jacket. 4. Remove the battery connector board: 1. Turn the front cover upside down with the top toward you are unsure whether the tablet... board. If you . 2. Disconnect all external devices from the tablet or the Retail Jacket. 3. Remove the top cap (see Front cover on , and then shut it down through the operating system. 2. Retail Jacket component replacement procedures 75 Turn off or in Hibernation, turn the tablet on page ...
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... the operating system. 2. Reverse this procedure to install the battery connector board. Disconnect the power from the tablet by unplugging the power cord from the Retail Jacket. 4. Lift the bottom edge of the battery connector board (3) until the board rests at an angle, and then slide the board out of the opening... in Hibernation, turn the tablet on page 67). 6. If installed, remove the tablet from the Retail Jacket (see Front cover on page 67). 5. Disconnect all external devices from the tablet or the...
... the operating system. 2. Reverse this procedure to install the battery connector board. Disconnect the power from the tablet by unplugging the power cord from the Retail Jacket. 4. Lift the bottom edge of the battery connector board (3) until the board rests at an angle, and then slide the board out of the opening... in Hibernation, turn the tablet on page 67). 6. If installed, remove the tablet from the Retail Jacket (see Front cover on page 67). 5. Disconnect all external devices from the tablet or the...
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... ZIF connector (3) to which the credit card reader/left board cable is attached, and then disconnect the cable connector board cable from the system board. 3. Retail Jacket component replacement procedures 77 Remove the five Phillips PM1.9×3.0 screws (4) that secure the system board to the front cover. 6. Slide the docking connector (6) out...
... ZIF connector (3) to which the credit card reader/left board cable is attached, and then disconnect the cable connector board cable from the system board. 3. Retail Jacket component replacement procedures 77 Remove the five Phillips PM1.9×3.0 screws (4) that secure the system board to the front cover. 6. Slide the docking connector (6) out...
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... part number 744027-001 744028-001 Before removing the credit card reader boards, follow these steps: 1. Disconnect all external devices from the tablet or the Retail Jacket. 3. Credit card reader board NOTE: The credit card reader board spare part kits do not include the respective cables. Disconnect the power from the tablet...
... part number 744027-001 744028-001 Before removing the credit card reader boards, follow these steps: 1. Disconnect all external devices from the tablet or the Retail Jacket. 3. Credit card reader board NOTE: The credit card reader board spare part kits do not include the respective cables. Disconnect the power from the tablet...
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.... Detach the right-side credit card reader board cable (1) from the left -side credit card reader board. 5. Remove the left -side credit card reader board. 4. Retail Jacket component replacement procedures 79
.... Detach the right-side credit card reader board cable (1) from the left -side credit card reader board. 5. Remove the left -side credit card reader board. 4. Retail Jacket component replacement procedures 79
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... 744026-001 Before removing the credit card reader, follow these steps: 1. Disconnect all external devices from the tablet or the Retail Jacket. 3. Remove the credit card reader: 1. Remove the two retention tabs (4). 80 Chapter 5 Removal and replacement procedures If installed, remove... the tablet from the Retail Jacket (see Front cover on page 67). 6. Disconnect the power from the tablet by unplugging the power cord from the Retail Jacket. 4. Remove the front cover (see Top cap on page 69). 7.
... 744026-001 Before removing the credit card reader, follow these steps: 1. Disconnect all external devices from the tablet or the Retail Jacket. 3. Remove the credit card reader: 1. Remove the two retention tabs (4). 80 Chapter 5 Removal and replacement procedures If installed, remove... the tablet from the Retail Jacket (see Front cover on page 67). 6. Disconnect the power from the tablet by unplugging the power cord from the Retail Jacket. 4. Remove the front cover (see Top cap on page 69). 7.