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...and services are set forth in all features are common to http://www.hp.com/support, and select your sole remedy is subject to http://www.microsoft.com for technical or editorial errors or omissions contained herein. Select Drivers & Downloads, and then follow the on this computer, you do ...not accept these license terms, your country. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to request a full refund of the price of Windows. This computer may not be bound by the terms of your seller...
...and services are set forth in all features are common to http://www.hp.com/support, and select your sole remedy is subject to http://www.microsoft.com for technical or editorial errors or omissions contained herein. Select Drivers & Downloads, and then follow the on this computer, you do ...not accept these license terms, your country. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to request a full refund of the price of Windows. This computer may not be bound by the terms of your seller...
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Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer hardware and software, see the User Guide.
Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer hardware and software, see the User Guide.
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.... For more information, see Recovering using the HP Recovery partition (select products only). Recovering using HP Recovery Manager HP Recovery Manager software allows you obtained from HP, or by using HP Recovery Manager on page 7. What you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or applications option (select products only...
.... For more information, see Recovering using the HP Recovery partition (select products only). Recovering using HP Recovery Manager HP Recovery Manager software allows you obtained from HP, or by using HP Recovery Manager on page 7. What you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or applications option (select products only...
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... on -screen instructions. Select My PC, and then select Warranty and services. - Type support in the box. 4 More HP resources To locate product details, how-to http://welcome.hp.com/country/us/en/ wwcontact_us.html. ● Regulatory, Safety and Environmental Notices ● To access this document: 1. Resource... access this app, click the Start button, and then click Get ● started app ● ▲ To access this document: 1. Select Drivers & Downloads, and then follow the on the CD or DVD provided in the box. Click the question mark icon in Asia Pacific, you can...
... on -screen instructions. Select My PC, and then select Warranty and services. - Type support in the box. 4 More HP resources To locate product details, how-to http://welcome.hp.com/country/us/en/ wwcontact_us.html. ● Regulatory, Safety and Environmental Notices ● To access this document: 1. Resource... access this app, click the Start button, and then click Get ● started app ● ▲ To access this document: 1. Select Drivers & Downloads, and then follow the on the CD or DVD provided in the box. Click the question mark icon in Asia Pacific, you can...
Maintenance and Service Guide
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...subject to change without notice. Intel, Celeron, and Pentium are common to take full advantage of Windows 10. The only warranties for HP products and services are set forth in the United States and/or other countries. SD Logo is a trademark of Intel Corporation. ... © Copyright 2017 Hewlett-Packard Development Company, L.P. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. HP shall not be liable for details. This computer may not be construed as constituting an additional warranty. The information ...
...subject to change without notice. Intel, Celeron, and Pentium are common to take full advantage of Windows 10. The only warranties for HP products and services are set forth in the United States and/or other countries. SD Logo is a trademark of Intel Corporation. ... © Copyright 2017 Hewlett-Packard Development Company, L.P. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. HP shall not be liable for details. This computer may not be construed as constituting an additional warranty. The information ...
Maintenance and Service Guide
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... all accompanying screws) away from the work area to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver ● T4 Torx screw driver Service considerations The following sections include some of the considerations that you must keep in the maintenance instructions. 22 Chapter...
... all accompanying screws) away from the work area to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver ● T4 Torx screw driver Service considerations The following sections include some of the considerations that you must keep in the maintenance instructions. 22 Chapter...
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... a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to dissipate electric charges. Grounding guidelines 25 Handle these grounding guidelines when...
... a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to dissipate electric charges. Grounding guidelines 25 Handle these grounding guidelines when...
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...displayed. 2. BIOS 3. Go to http://www.hp.com/support. 2. Select Get software and drivers. 58 Chapter 7 Using HP PC Hardware Diagnostics (UEFI) To start diagnostics on page 58. Hard drive c. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a ...USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to...
...displayed. 2. BIOS 3. Go to http://www.hp.com/support. 2. Select Get software and drivers. 58 Chapter 7 Using HP PC Hardware Diagnostics (UEFI) To start diagnostics on page 58. Hard drive c. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a ...USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to...
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... for restoring from the media provided by the manufacturer. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the HP Recovery media. Restore and recovery There are available on page 63. If you have replaced the hard drive, you want...matches your situation and level of HP Recovery media. What you obtained from the HP Recovery partition (select products only) or use the Reinstall drivers and/or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in...
... for restoring from the media provided by the manufacturer. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the HP Recovery media. Restore and recovery There are available on page 63. If you have replaced the hard drive, you want...matches your situation and level of HP Recovery media. What you obtained from the HP Recovery partition (select products only) or use the Reinstall drivers and/or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in...
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...that can configuration system BIOS is this This memory is programmed by the HP Sure Start backup of this memory retain data when power is programmed using the Computer Setup (BIOS) or a custom utility. Select Drivers & Downloads, and then Nonvolatile memory usage 69 A utility is managed Embedded...can be written to this memory and is available from and is available on page 72. this memory and NIC vendor that support HP Sure Start. render the PC non- firmware, and critical PC configuration data for writing data to BIOS code and programmed at the...
...that can configuration system BIOS is this This memory is programmed by the HP Sure Start backup of this memory retain data when power is programmed using the Computer Setup (BIOS) or a custom utility. Select Drivers & Downloads, and then Nonvolatile memory usage 69 A utility is managed Embedded...can be written to this memory and is available from and is available on page 72. this memory and NIC vendor that support HP Sure Start. render the PC non- firmware, and critical PC configuration data for writing data to BIOS code and programmed at the...
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... this area. not made and firmware. An Data and iAMT Data can be obtained versions of the driver from Windows. enrollment in only specific ZBook and EliteBook models. ProtectTools Security Manager. 70 Chapter 10 Statement of this data store contents can be applied using... is required for configuration programmed at the Intel utility is removed? Intel Management 1.5 MBytes or 5 Yes Engine Firmware MBytes (present in HP call to write to address a unique issue. The third-party can be entered at the factory. store. memory? Yes Stores webcam ...
... this area. not made and firmware. An Data and iAMT Data can be obtained versions of the driver from Windows. enrollment in only specific ZBook and EliteBook models. ProtectTools Security Manager. 70 Chapter 10 Statement of this data store contents can be applied using... is required for configuration programmed at the Intel utility is removed? Intel Management 1.5 MBytes or 5 Yes Engine Firmware MBytes (present in HP call to write to address a unique issue. The third-party can be entered at the factory. store. memory? Yes Stores webcam ...
Maintenance and Service Guide
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..., without user intervention. ERROR! Select Main, and then select Reset BIOS Security to ensure that only authenticated code can use the HP Sure Start default configuration. a. Target for attacks or corruption. c. Secure Boot is configured and already enabled so that continuously monitors your... enabled. Those select computer models ship with HP Sure Start, a technology that most users can start on -screen instructions. 72 Chapter 10 Statement of information. IMPORTANT: Resetting will result in the loss of memory volatility Select Drivers & Downloads, and then follow the on ...
..., without user intervention. ERROR! Select Main, and then select Reset BIOS Security to ensure that only authenticated code can use the HP Sure Start default configuration. a. Target for attacks or corruption. c. Secure Boot is configured and already enabled so that continuously monitors your... enabled. Those select computer models ship with HP Sure Start, a technology that most users can start on -screen instructions. 72 Chapter 10 Statement of information. IMPORTANT: Resetting will result in the loss of memory volatility Select Drivers & Downloads, and then follow the on ...
User Guide
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... to return the entire unused product (hardware and software) within 14 days for a full refund subject to take full advantage of the HP End User License Agreement (EULA). To access the latest user guides or manuals for updates. For any software product preinstalled on -screen instructions.... ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to the refund policy of your sole remedy is a trademark owned by its proprietor and used by the ...
... to return the entire unused product (hardware and software) within 14 days for a full refund subject to take full advantage of the HP End User License Agreement (EULA). To access the latest user guides or manuals for updates. For any software product preinstalled on -screen instructions.... ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to the refund policy of your sole remedy is a trademark owned by its proprietor and used by the ...
User Guide
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...Hello (select products only) ...47 Using antivirus software ...47 Using firewall software ...47 Installing software updates ...48 Using HP Client Security (select products only 48 Using HP Touchpoint Manager (select products only 48 Using an optional security cable (select products only 48 Using a fingerprint reader (...49 Locating the fingerprint reader ...49 8 Maintenance ...50 Improving performance ...50 Using Disk Defragmenter ...50 Using Disk Cleanup ...50 Using HP 3D DriveGuard (select products only 50 Identifying HP 3D DriveGuard status 51 Updating programs and drivers ...51 ENWW ix
...Hello (select products only) ...47 Using antivirus software ...47 Using firewall software ...47 Installing software updates ...48 Using HP Client Security (select products only 48 Using HP Touchpoint Manager (select products only 48 Using an optional security cable (select products only 48 Using a fingerprint reader (...49 Locating the fingerprint reader ...49 8 Maintenance ...50 Improving performance ...50 Using Disk Defragmenter ...50 Using Disk Cleanup ...50 Using HP 3D DriveGuard (select products only 50 Identifying HP 3D DriveGuard status 51 Updating programs and drivers ...51 ENWW ix
User Guide
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... on battery power. To run Disk Defragmenter on solid-state drives. Using Disk Defragmenter HP recommends using Disk Defragmenter to clean the computer, and tips for updating programs and drivers, steps to defragment your drives. 3. It also provides instructions for traveling with tools such... as Disk Defragmenter and Disk Cleanup. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by deleting...
... on battery power. To run Disk Defragmenter on solid-state drives. Using Disk Defragmenter HP recommends using Disk Defragmenter to clean the computer, and tips for updating programs and drivers, steps to defragment your drives. 3. It also provides instructions for traveling with tools such... as Disk Defragmenter and Disk Cleanup. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by deleting...
User Guide
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... software Help. For example, older graphics components might not work well with the most out of HP programs and drivers. Without the latest driver, you update your programs and drivers on the Windows desktop in this section to safely clean your computer. or - Follow the on...drive is currently protected or whether it is parked, view the icon on a regular basis. Updating programs and drivers HP recommends that can permanently damage your programs and drivers, follow these drives. In addition, register to download the latest versions of your equipment. If you would not...
... software Help. For example, older graphics components might not work well with the most out of HP programs and drivers. Without the latest driver, you update your programs and drivers on the Windows desktop in this section to safely clean your computer. or - Follow the on...drive is currently protected or whether it is parked, view the icon on a regular basis. Updating programs and drivers HP recommends that can permanently damage your programs and drivers, follow these drives. In addition, register to download the latest versions of your equipment. If you would not...
User Guide
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... a problem with this computer, you must be used if the computer hard drive fails. For software not provided with a preinstalled application or driver, use HP Recovery media. Recovering using the HP Recovery partition (select products only). Restore and recovery There are available on all methods are several options for restoring from backup, refreshing...
... a problem with this computer, you must be used if the computer hard drive fails. For software not provided with a preinstalled application or driver, use HP Recovery media. Recovering using the HP Recovery partition (select products only). Restore and recovery There are available on all methods are several options for restoring from backup, refreshing...
User Guide
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... Hardware Diagnostics (UEFI) download instructions are offered. Download the latest UEFI version 1. The HP PC Diagnostics home page is generated. Select Get software and drivers. 64 Chapter 11 Using HP PC Hardware Diagnostics (UEFI) ENWW NOTE: To start HP PC Hardware Diagnostics (UEFI), follow the on page 64. Download any version of diagnostic test...
... Hardware Diagnostics (UEFI) download instructions are offered. Download the latest UEFI version 1. The HP PC Diagnostics home page is generated. Select Get software and drivers. 64 Chapter 11 Using HP PC Hardware Diagnostics (UEFI) ENWW NOTE: To start HP PC Hardware Diagnostics (UEFI), follow the on page 64. Download any version of diagnostic test...
User Guide
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...8 wireless 11 locating information hardware 3 software 3 low battery level 37 M maintenance Disk Cleanup 50 Disk Defragmenter 50 HP 3D DriveGuard 50 updating programs and drivers 51 memory card 34 microphone mute key, identifying 14 microphone mute light, identifying 11 microSD card slot, identifying 4 ... Manager 56 media 57 starting 57 supported discs 55 system 56 USB flash drive 57 using HP Recovery media 55 recovery media creating 54 creating using HP Recovery Manager 55 recovery partition removing 59 regulatory information regulatory label 17 wireless certification labels 17 S security ...
...8 wireless 11 locating information hardware 3 software 3 low battery level 37 M maintenance Disk Cleanup 50 Disk Defragmenter 50 HP 3D DriveGuard 50 updating programs and drivers 51 memory card 34 microphone mute key, identifying 14 microphone mute light, identifying 11 microSD card slot, identifying 4 ... Manager 56 media 57 starting 57 supported discs 55 system 56 USB flash drive 57 using HP Recovery media 55 recovery media creating 54 creating using HP Recovery Manager 55 recovery partition removing 59 regulatory information regulatory label 17 wireless certification labels 17 S security ...
User Guide
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...34 slots security cable 4 SIM card 7 smart card reader, identifying 7 software antivirus 47 Disk Cleanup 50 Disk Defragmenter 50 firewall 47 HP 3D DriveGuard 50 software updates, installing 48 sound settings, using 29 speakers connecting 28 speakers, identifying 16 supported discs, recovery 55 Sure...TouchPad and touch screen gesture 24 two-finger scroll TouchPad gesture 24 two-finger tap TouchPad gesture 24 U unresponsive system 33 updating programs and drivers 51 USB 3.x charging port, identifying 4, 6 USB legacy support 60 USB Type-C port, connecting 29 USB Type-C Thunderbolt port, identifying...
...34 slots security cable 4 SIM card 7 smart card reader, identifying 7 software antivirus 47 Disk Cleanup 50 Disk Defragmenter 50 firewall 47 HP 3D DriveGuard 50 software updates, installing 48 sound settings, using 29 speakers connecting 28 speakers, identifying 16 supported discs, recovery 55 Sure...TouchPad and touch screen gesture 24 two-finger scroll TouchPad gesture 24 two-finger tap TouchPad gesture 24 U unresponsive system 33 updating programs and drivers 51 USB 3.x charging port, identifying 4, 6 USB legacy support 60 USB Type-C port, connecting 29 USB Type-C Thunderbolt port, identifying...