HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 2
...off) -or- Operational shock (when the unit is turned on and the hard drive is no longer recognized by the BIOS or operating system may need adjustment. Shock events can be run. These software issues include (but may cause different error messages to ... to mimic hard drive failure, but are exposed to Solid State Drives. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Typically, these . Identifying, Preventing, Diagnosing, and Recovering from Drive Failures Introduction This white...
...off) -or- Operational shock (when the unit is turned on and the hard drive is no longer recognized by the BIOS or operating system may need adjustment. Shock events can be run. These software issues include (but may cause different error messages to ... to mimic hard drive failure, but are exposed to Solid State Drives. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Typically, these . Identifying, Preventing, Diagnosing, and Recovering from Drive Failures Introduction This white...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 5
... product. Advanced Diagnostics - There are new firmware updates for operational shock is greatest when the notebook is available through the commercial notebook system BIOS. Note: The diagnostics may be aborted at the following steps: Runs the short/basic test. Note: The diagnostics may be... aborted at http://welcome.hp.com/country/us/en/support.html to download the latest BIOS for your product Software & Drivers download page to select the f2 function key when booting up the system.
... product. Advanced Diagnostics - There are new firmware updates for operational shock is greatest when the notebook is available through the commercial notebook system BIOS. Note: The diagnostics may be aborted at the following steps: Runs the short/basic test. Note: The diagnostics may be... aborted at http://welcome.hp.com/country/us/en/support.html to download the latest BIOS for your product Software & Drivers download page to select the f2 function key when booting up the system.
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
...Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. however, this process, data is important to contiguous space. also known as...drives retain backwards-compatibility by using Advanced Format drives to optimize performance. Depending on a 512-byte sector; Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Thus, any business notebook with 4096-byte (4-KB) sectors ...
...Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. however, this process, data is important to contiguous space. also known as...drives retain backwards-compatibility by using Advanced Format drives to optimize performance. Depending on a 512-byte sector; Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Thus, any business notebook with 4096-byte (4-KB) sectors ...
Regulatory, Safety and Environmental Notices User Guide
Page 9
... these instructions: 1. and region-specific non-wireless and wireless regulatory notices and compliance information for notebook computers This chapter provides country- Press f10 to enter BIOS Setup. 3.
... these instructions: 1. and region-specific non-wireless and wireless regulatory notices and compliance information for notebook computers This chapter provides country- Press f10 to enter BIOS Setup. 3.
User Guide
Page 8
... information 57 Using an optional security cable lock 57 10 Using Setup Utility (BIOS) and System Diagnostics 58 Starting Setup Utility (BIOS) ...58 Updating the BIOS ...58 Determining the BIOS version 58 Downloading a BIOS update 59 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 60 11 Backing up, restoring...
... information 57 Using an optional security cable lock 57 10 Using Setup Utility (BIOS) and System Diagnostics 58 Starting Setup Utility (BIOS) ...58 Updating the BIOS ...58 Determining the BIOS version 58 Downloading a BIOS update 59 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 60 11 Backing up, restoring...
User Guide
Page 47
... prevent the computer from the computer display to the monitor display to the system. Errors can disable this feature in Setup Utility (BIOS). f7 Decreases speaker volume incrementally as long as you hold down the key. Using the keyboard and mouse 37 NOTE: A wireless... and access to your computer. f4 Switches the screen image between display devices connected to a simultaneous display on opening Setup Utility (BIOS), and then follow the instructions at the factory. f2 Decreases the screen brightness incrementally as long as you hold down the key....
... prevent the computer from the computer display to the monitor display to the system. Errors can disable this feature in Setup Utility (BIOS). f7 Decreases speaker volume incrementally as long as you hold down the key. Using the keyboard and mouse 37 NOTE: A wireless... and access to your computer. f4 Switches the screen image between display devices connected to a simultaneous display on opening Setup Utility (BIOS), and then follow the instructions at the factory. f2 Decreases the screen brightness incrementally as long as you hold down the key....
User Guide
Page 49
fn+b Description Reveals information about system hardware components and the system BIOS version number. Beats Audio is an enhanced audio feature that includes a numeric keypad. You can also view and control the bass settings through the Windows ...
fn+b Description Reveals information about system hardware components and the system BIOS version number. Beats Audio is an enhanced audio feature that includes a numeric keypad. You can also view and control the bass settings through the Windows ...
User Guide
Page 50
...: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of inactivity while in Setup Utility (BIOS). Your work . To exit from or writing to select the Sleep state. When the computer is only running on battery power or on page 41...
...: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of inactivity while in Setup Utility (BIOS). Your work . To exit from or writing to select the Sleep state. When the computer is only running on battery power or on page 41...
User Guide
Page 64
... and for a Windows security feature. For example, when you set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other types of malicious code. You may not be set . Several types of passwords can be set in Windows or in a ...computer, record each password and store it helpful to protect online transactions. Do not store passwords in this chapter may find it in the HP Setup Utility (BIOS) that you were asked to create a user password to a Windows user account Unauthorized removal of the computer Security feature Power-on password...
... and for a Windows security feature. For example, when you set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other types of malicious code. You may not be set . Several types of passwords can be set in Windows or in a ...computer, record each password and store it helpful to protect online transactions. Do not store passwords in this chapter may find it in the HP Setup Utility (BIOS) that you were asked to create a user password to a Windows user account Unauthorized removal of the computer Security feature Power-on password...
User Guide
Page 65
... can be used in place of the power-on password in Windows, nor is it revealed as it is set in Setup Utility (BIOS): 1. NOTE: The administrator password can be used to select Security, and then follow the on password. NOTE: If you enter the..., and other security risks, security software must enter the administrator password to computer contents. Use the arrow keys to access Setup Utility (BIOS) contents. To provide ongoing protection against newly discovered viruses and other online threats. To help protect your computer, Internet security software that you...
... can be used in place of the power-on password in Windows, nor is it revealed as it is set in Setup Utility (BIOS): 1. NOTE: The administrator password can be used to select Security, and then follow the on password. NOTE: If you enter the..., and other security risks, security software must enter the administrator password to computer contents. Use the arrow keys to access Setup Utility (BIOS) contents. To provide ongoing protection against newly discovered viruses and other online threats. To help protect your computer, Internet security software that you...
User Guide
Page 68
... making changes in compressed files called SoftPaqs. Errors can be available on the HP website. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are packaged in Setup Utility (BIOS). BIOS version information (also known as disk drives, display, keyboard, mouse, and printer...
... making changes in compressed files called SoftPaqs. Errors can be available on the HP website. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are packaged in Setup Utility (BIOS). BIOS version information (also known as disk drives, display, keyboard, mouse, and printer...
User Guide
Page 69
... the folder on your selection to reliable external power using the AC adapter. The BIOS installation begins. 5. From the Start screen, type support, select the HP Support Assistant app. 2. If the update is typically Local Disk (C:). 3. Updating the BIOS 59 If no instructions are ready to a network, consult the network administrator before installing...
... the folder on your selection to reliable external power using the AC adapter. The BIOS installation begins. 5. From the Start screen, type support, select the HP Support Assistant app. 2. If the update is typically Local Disk (C:). 3. Updating the BIOS 59 If no instructions are ready to a network, consult the network administrator before installing...
User Guide
Page 70
...the Drivers & Software tab. 3. Click Download, and then select Run. 60 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the text box, and then click Search. 4. Connected USB drive ...NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to...
...the Drivers & Software tab. 3. Click Download, and then select Run. 60 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the text box, and then click Search. 4. Connected USB drive ...NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to...
User Guide
Page 76
... recovering From the Start screen, type recovery, and then select HP Recovery Manager. 2. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to ensure you created. 2. Create HP Recovery media before removing the Recovery partition to free up all ...personal files. 2. This method can change the computer boot order. NOTE: If the computer does not automatically restart in BIOS where the...
... recovering From the Start screen, type recovery, and then select HP Recovery Manager. 2. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to ensure you created. 2. Create HP Recovery media before removing the Recovery partition to free up all ...personal files. 2. This method can change the computer boot order. NOTE: If the computer does not automatically restart in BIOS where the...
User Guide
Page 79
...42 Beats Audio 22, 39 Beats Audio Control Panel 22 Beats Audio hot key 22 BIOS determining version 58 downloading an update 59 updating 58 Bluetooth device 15, 18 Bluetooth label 14 boot order, changing HP Recovery Manager 66 bottom 14 buttons left TouchPad 9 power 11 right TouchPad 9 C... 44 external devices 48 F firewall software 56 fn key, identifying 12, 39 fun things to do 2 H hard drive light 7 hard drive, HP 3D DriveGuard 50 HDMI port connecting 24 identifying 6, 21 HDMI, configuring audio 24 headphone jack, identifying 5, 21 headphones, connecting 22 Hibernation exiting 41 initiated...
...42 Beats Audio 22, 39 Beats Audio Control Panel 22 Beats Audio hot key 22 BIOS determining version 58 downloading an update 59 updating 58 Bluetooth device 15, 18 Bluetooth label 14 boot order, changing HP Recovery Manager 66 bottom 14 buttons left TouchPad 9 power 11 right TouchPad 9 C... 44 external devices 48 F firewall software 56 fn key, identifying 12, 39 fun things to do 2 H hard drive light 7 hard drive, HP 3D DriveGuard 50 HDMI port connecting 24 identifying 6, 21 HDMI, configuring audio 24 headphone jack, identifying 5, 21 headphones, connecting 22 Hibernation exiting 41 initiated...
User Guide
Page 80
... 5 num lock key, identifying 12, 39 O operating environment 67 optional external devices, using 48 original system recovery 65 P passwords Setup Utility (BIOS) 55 Windows 55 PC Hardware Diagnostics downloading 60 starting 60 pinching touch screen gesture 34 pinching TouchPad gesture 28 ports HDMI 6, 21, 24 Intel ... Manager 65 media 66 starting 65 supported discs 62 system 65 USB flash drive 66 using HP Recovery media 62 recovery media creating 62 creating using HP Recovery Manager 62 recovery partition 65 recovery partition, removing 66 recycle, computer 63, 64 refresh, computer 63, 64 ...
... 5 num lock key, identifying 12, 39 O operating environment 67 optional external devices, using 48 original system recovery 65 P passwords Setup Utility (BIOS) 55 Windows 55 PC Hardware Diagnostics downloading 60 starting 60 pinching touch screen gesture 34 pinching TouchPad gesture 28 ports HDMI 6, 21, 24 Intel ... Manager 65 media 66 starting 65 supported discs 62 system 65 USB flash drive 66 using HP Recovery media 62 recovery media creating 62 creating using HP Recovery Manager 62 recovery partition 65 recovery partition, removing 66 recycle, computer 63, 64 refresh, computer 63, 64 ...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
Page 6
... speaker ...53 Keyboard ...55 TouchPad module ...57 Display assembly, non-touchscreen 58 Display assembly, touchscreen 63 5 Setup Utility (BIOS) and System Diagnostics 69 Using Setup Utility ...69 Starting Setup Utility 69 Changing the language of Setup Utility 69 Navigating and selecting... 70 Displaying system information 70 Restoring factory settings in Setup Utility 71 Exiting Setup Utility 71 Updating the BIOS 71 Determining the BIOS version 71 Downloading a BIOS update 72 Using System Diagnostics ...73 6 Specifications ...74 Computer specifications ...74 39.6-mm (15.6-inch)...
... speaker ...53 Keyboard ...55 TouchPad module ...57 Display assembly, non-touchscreen 58 Display assembly, touchscreen 63 5 Setup Utility (BIOS) and System Diagnostics 69 Using Setup Utility ...69 Starting Setup Utility 69 Changing the language of Setup Utility 69 Navigating and selecting... 70 Displaying system information 70 Restoring factory settings in Setup Utility 71 Exiting Setup Utility 71 Updating the BIOS 71 Determining the BIOS version 71 Downloading a BIOS update 72 Using System Diagnostics ...73 6 Specifications ...74 Computer specifications ...74 39.6-mm (15.6-inch)...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
Page 77
..., and then press enter. 4. Use the arrow keys to enter Setup Utility. Using Setup Utility 69 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while...
..., and then press enter. 4. Use the arrow keys to enter Setup Utility. Using Setup Utility 69 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
Page 78
... down arrow key. ● To close open dialog boxes and return to select Exit > Exit Discarding Changes, and then press enter. 70 Chapter 5 Setup Utility (BIOS) and System Diagnostics Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed...
... down arrow key. ● To close open dialog boxes and return to select Exit > Exit Discarding Changes, and then press enter. 70 Chapter 5 Setup Utility (BIOS) and System Diagnostics Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
Page 79
...press enter. NOTE: Your password settings and security settings are not visible, press esc to return to know the version of the BIOS may be available on the HP website. Exiting Setup Utility ● To exit Setup Utility and save your changes from the current session: If the Setup Utility...factory settings. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Most BIOS updates on -screen instructions. 5. Follow the on the HP website are not visible, press esc to return to enter Setup Utility. 3. Your changes go into effect when the ...
...press enter. NOTE: Your password settings and security settings are not visible, press esc to return to know the version of the BIOS may be available on the HP website. Exiting Setup Utility ● To exit Setup Utility and save your changes from the current session: If the Setup Utility...factory settings. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Most BIOS updates on -screen instructions. 5. Follow the on the HP website are not visible, press esc to return to enter Setup Utility. 3. Your changes go into effect when the ...