HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
... Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... through the commercial notebook system BIOS. There are new firmware updates for your product. Go to your product and OS: http://www8.hp.com/us/en/support-drivers.html Page 5 If no errors occur, the long/full test automatically runs. If no errors occur, S.M.A.R.T. attribute checking ...which can be aborted at any newer HDD firmware updates or other HDD related product drivers for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for operational shock is greatest when...
... through the commercial notebook system BIOS. There are new firmware updates for your product. Go to your product and OS: http://www8.hp.com/us/en/support-drivers.html Page 5 If no errors occur, the long/full test automatically runs. If no errors occur, S.M.A.R.T. attribute checking ...which can be aborted at any newer HDD firmware updates or other HDD related product drivers for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for operational shock is greatest when...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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Page 6 To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic... with Intel Matrix Storage Manager Technology. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known...
Page 6 To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic... with Intel Matrix Storage Manager Technology. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... SMART health monitoring into our management console portfolio. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 To address this ...drive reading/writing heads is unused for an extended period of your computer. This support is included in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft...
... SMART health monitoring into our management console portfolio. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 To address this ...drive reading/writing heads is unused for an extended period of your computer. This support is included in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft...
User Guide - Windows 8
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Using Disk Cleanup ...57 Adding or replacing memory modules 57 Updating programs and drivers ...59 Cleaning your computer ...60 Cleaning the display, sides, and cover 60 Cleaning the TouchPad and keyboard 60 Traveling with or shipping your ...64 Using Internet security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock...
Using Disk Cleanup ...57 Adding or replacing memory modules 57 Updating programs and drivers ...59 Cleaning your computer ...60 Cleaning the display, sides, and cover 60 Cleaning the TouchPad and keyboard 60 Traveling with or shipping your ...64 Using Internet security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock...
User Guide - Windows 8
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... or a solid state drive that must be installed. others have more than one USB port, because this computer. NOTE: For information about required software and drivers, or to learn which computer port to use minimal force to a network on this versatile interface allows you store, manage, share, and access information. NOTE...
... or a solid state drive that must be installed. others have more than one USB port, because this computer. NOTE: For information about required software and drivers, or to learn which computer port to use minimal force to a network on this versatile interface allows you store, manage, share, and access information. NOTE...
User Guide - Windows 8
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... handling a drive, discharge static electricity by performing regular maintenance tasks, using tools such as your computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 54 Chapter 8 Maintaining your computer in optimal condition. If you move the...
... handling a drive, discharge static electricity by performing regular maintenance tasks, using tools such as your computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 54 Chapter 8 Maintaining your computer in optimal condition. If you move the...
User Guide - Windows 8
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...right-side up, and then reconnect external power and external devices. 12. Technology is seated. a. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to run the latest technology available. Do not touch the components on the computer. Turn on ...left and right edges of the memory module with the most Updating programs and drivers 59 Align the notched edge (1) of the module, until it is always changing, and updating programs and drivers allows your computer. For example, older graphics components might not work well ...
...right-side up, and then reconnect external power and external devices. 12. Technology is seated. a. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to run the latest technology available. Do not touch the components on the computer. Turn on ...left and right edges of the memory module with the most Updating programs and drivers 59 Align the notched edge (1) of the module, until it is always changing, and updating programs and drivers allows your computer. For example, older graphics components might not work well ...
User Guide - Windows 8
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...NOTE: When cleaning the cover of the computer. WARNING! To reduce the risk of HP programs and drivers and also register to drip between the keys on the keyboard surface. support, go to http://www.hp.com/go to an external drive. ◦ Remove all discs and all external ... with an alcohol-free glass cleaner or use a vacuum cleaner attachment to aid in good working condition. recent gaming software. Without the latest driver, you have to remove dust, lint, and particles from a drive bay. 60 Chapter 8 Maintaining your computer and external devices helps keep your...
...NOTE: When cleaning the cover of the computer. WARNING! To reduce the risk of HP programs and drivers and also register to drip between the keys on the keyboard surface. support, go to http://www.hp.com/go to an external drive. ◦ Remove all discs and all external ... with an alcohol-free glass cleaner or use a vacuum cleaner attachment to aid in good working condition. recent gaming software. Without the latest driver, you have to remove dust, lint, and particles from a drive bay. 60 Chapter 8 Maintaining your computer and external devices helps keep your...
User Guide - Windows 8
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...available after you purchased your home network to protect all the computers on the network. For more information, see Updating programs and drivers on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you set of both hardware and ... security problems and improve software performance. Microsoft sends out alerts regarding critical updates. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that protects only the computer it can be regularly updated to the operating system and other...
...available after you purchased your home network to protect all the computers on the network. For more information, see Updating programs and drivers on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you set of both hardware and ... security problems and improve software performance. Microsoft sends out alerts regarding critical updates. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that protects only the computer it can be regularly updated to the operating system and other...
User Guide - Windows 8
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...recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of your personal information. HP Recovery media you create will help you safeguard your information and retrieve it reinstalls the operating system and the software that Windows...restore point contains information that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other personal files, create a backup of backing up, restoring and recovering options. For more details about ...
...recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of your personal information. HP Recovery media you create will help you safeguard your information and retrieve it reinstalls the operating system and the software that Windows...restore point contains information that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other personal files, create a backup of backing up, restoring and recovering options. For more details about ...
User Guide - Windows 8
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... Reinstall option of Windows Refresh or a reinstallation. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 74. ● If you...computer or were purchased from the Windows Store, consider using HP Recovery Manager on page 75. 72 Chapter 11 Backing up data to reinstall the individual application or driver. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you ...
... Reinstall option of Windows Refresh or a reinstallation. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 74. ● If you...computer or were purchased from the Windows Store, consider using HP Recovery Manager on page 75. 72 Chapter 11 Backing up data to reinstall the individual application or driver. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you ...
User Guide - Windows 8
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...must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by the manufacturer....and follow the onscreen instructions. Before beginning recovery, back up , restoring, and recovering For worldwide support, go to know ● HP Recovery Manager recovers only software that was installed at the factory. Click Change PC settings in the bottom-right corner of your system ...
...must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by the manufacturer....and follow the onscreen instructions. Before beginning recovery, back up , restoring, and recovering For worldwide support, go to know ● HP Recovery Manager recovers only software that was installed at the factory. Click Change PC settings in the bottom-right corner of your system ...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... the warranty period for the computer. 22 Chapter 3 Illustrated parts catalog This is an alphanumeric identifier that is the product name affixed to locate documents, drivers, and support for the computer. Item (1) (2) (3) Description Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is unique to determine...
... the warranty period for the computer. 22 Chapter 3 Illustrated parts catalog This is an alphanumeric identifier that is the product name affixed to locate documents, drivers, and support for the computer. Item (1) (2) (3) Description Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is unique to determine...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... (4) (5) Component Warranty period Model description Description This number describes the duration of the battery (2) up and back. 4. Slide the battery release latch (1) to locate documents, drivers, and support for the computer. Turn the computer upside down on , and then shut it down through the operating system. 2. This is off the computer.
... (4) (5) Component Warranty period Model description Description This number describes the duration of the battery (2) up and back. 4. Slide the battery release latch (1) to locate documents, drivers, and support for the computer. Turn the computer upside down on , and then shut it down through the operating system. 2. This is off the computer.
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... the Phillips PM2.5×3.5 screw (1) that secures the optical drive the computer. 2. Remove the service cover (see Battery on page 48). Use a flat-blade screw driver or similar tool to press on , and then shut it down through the operating system. 2. If you are unsure whether the computer is off the...
... the Phillips PM2.5×3.5 screw (1) that secures the optical drive the computer. 2. Remove the service cover (see Battery on page 48). Use a flat-blade screw driver or similar tool to press on , and then shut it down through the operating system. 2. If you are unsure whether the computer is off the...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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Component replacement procedures 53 Remove the optical drive (3) from the computer. 4. Use a flat-blade screw driver or similar tool to release the optical drive tray. 5. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) to press on the optical drive bezel tab (2), and then release the left side of the optical drive bezel (3). 3.
Component replacement procedures 53 Remove the optical drive (3) from the computer. 4. Use a flat-blade screw driver or similar tool to release the optical drive tray. 5. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) to press on the optical drive bezel tab (2), and then release the left side of the optical drive bezel (3). 3.
HP ENVY m6 Notebook PC Maintenance and Service Guide
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Partially open the computer. 4. Turn the computer right-side up with the front toward you. 58 Chapter 4 Removal and replacement procedures Rest and secure the computer on the back of the keyboard until the keyboard disengages from the computer. 5. Insert a screw driver or similar thin tool into the keyboard release holes, and then press on its right side. 3. Remove the two Phillips PM2.5×10.0 screws that secure the keyboard to the computer. 2. Remove the keyboard: 1.
Partially open the computer. 4. Turn the computer right-side up with the front toward you. 58 Chapter 4 Removal and replacement procedures Rest and secure the computer on the back of the keyboard until the keyboard disengages from the computer. 5. Insert a screw driver or similar thin tool into the keyboard release holes, and then press on its right side. 3. Remove the two Phillips PM2.5×10.0 screws that secure the keyboard to the computer. 2. Remove the keyboard: 1.
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... a click. 82 Chapter 4 Removal and replacement procedures Fan (see System board on , and then shut it down through the operating system. 2. Use a flat-bladed screw driver (1) to 3.10-GHz, 1600-MHz FSB, 3.0MB L3 cache, 35 W) Intel Dual Core i3-3130M 2.60-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35...
... a click. 82 Chapter 4 Removal and replacement procedures Fan (see System board on , and then shut it down through the operating system. 2. Use a flat-bladed screw driver (1) to 3.10-GHz, 1600-MHz FSB, 3.0MB L3 cache, 35 W) Intel Dual Core i3-3130M 2.60-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35...