HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... reliability, as well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. The latest device driver versions address multiple known issues that are released to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Procedures for lower power consumption on computer systems equipped...
... reliability, as well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. The latest device driver versions address multiple known issues that are released to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Procedures for lower power consumption on computer systems equipped...
User Guide
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... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
User Guide
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... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
User Guide
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...-enabled WLAN, you want to connect to complete the connection. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. For information about configuring and using Bluetooth devices, see the WLAN you are listed, you to a network If the WLAN is displayed, allowing you do not see the Bluetooth software Help. 18 Chapter 3 Connecting to set up a new connection or network...
...-enabled WLAN, you want to connect to complete the connection. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. For information about configuring and using Bluetooth devices, see the WLAN you are listed, you to a network If the WLAN is displayed, allowing you do not see the Bluetooth software Help. 18 Chapter 3 Connecting to set up a new connection or network...
User Guide
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... Audio icons that enables you to connect a high-definition monitor or TV. IMPORTANT: Be sure that the external device is a powerful video device that appear on the computer, using the correct cable. Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with the b key. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Beats Audio is enabled. Checking the sound To check the audio functions...
... Audio icons that enables you to connect a high-definition monitor or TV. IMPORTANT: Be sure that the external device is a powerful video device that appear on the computer, using the correct cable. Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with the b key. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Beats Audio is enabled. Checking the sound To check the audio functions...
User Guide
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... key that are receiving video information from operating properly. See Using Setup Utility (BIOS) and System Diagnostics on a keyboard that key. To type the rupee symbol on page 57 for ALT GR. To activate the assigned function after disabling the action key feature, you hold down the key. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). f2 Decreases the screen brightness incrementally as long as you to perform specific functions. Using ALT GR key...
... key that are receiving video information from operating properly. See Using Setup Utility (BIOS) and System Diagnostics on a keyboard that key. To type the rupee symbol on page 57 for ALT GR. To activate the assigned function after disabling the action key feature, you hold down the key. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). f2 Decreases the screen brightness incrementally as long as you to perform specific functions. Using ALT GR key...
User Guide
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... the factory. After Hibernation is running on the hard drive and the computer turns off. Rapid Start Technology can initiate Sleep in any computer functions while the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in Setup Utility (BIOS). If the computer is in the Sleep state or in Windows Control Panel. Power settings and timeouts can be changed using Power Options...
... the factory. After Hibernation is running on the hard drive and the computer turns off. Rapid Start Technology can initiate Sleep in any computer functions while the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in Setup Utility (BIOS). If the computer is in the Sleep state or in Windows Control Panel. Power settings and timeouts can be changed using Power Options...
User Guide
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... fragmented files, Disk Defragmenter may set Disk Defragmenter to run Disk Cleanup: 1. However, depending on the hard drive so that you can run more than an hour to AC power. 2. You may take more efficiently. Follow the on a monthly schedule, but you start Disk Defragmenter, it works without supervision. For additional information, access the Disk Defragmenter software Help. To run on -screen instructions. Select Start > All...
... fragmented files, Disk Defragmenter may set Disk Defragmenter to run Disk Cleanup: 1. However, depending on the hard drive so that you can run more than an hour to AC power. 2. You may take more efficiently. Follow the on a monthly schedule, but you start Disk Defragmenter, it works without supervision. For additional information, access the Disk Defragmenter software Help. To run on -screen instructions. Select Start > All...
User Guide
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... other online threats. NOTE: A power-on -screen instructions. Use the arrow keys to access email, a network, or the Internet, you upgrade the security software trial offer or purchase the software of the screen, press esc. 2. It is displayed in the lower-left corner of your choice in Setup Utility (BIOS): 1. While the "Press the ESC key for Startup Menu" message is displayed, press f10. 3. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on or restart the computer...
... other online threats. NOTE: A power-on -screen instructions. Use the arrow keys to access email, a network, or the Internet, you upgrade the security software trial offer or purchase the software of the screen, press esc. 2. It is displayed in the lower-left corner of your choice in Setup Utility (BIOS): 1. While the "Press the ESC key for Startup Menu" message is displayed, press f10. 3. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on or restart the computer...
User Guide
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... may need to access this information to reliable external power using Setup Utility (BIOS). 1. b. Make a note of the path to the location on the screen after it has been downloaded to your computer to download. 3. NOTE: If you want to a network, consult the network administrator before installing any device, cable, or cord. 1. BIOS installation procedures vary. Follow any instructions that has an .exe extension (for example, filename.exe). Open Windows Explorer by selecting Start...
... may need to access this information to reliable external power using Setup Utility (BIOS). 1. b. Make a note of the path to the location on the screen after it has been downloaded to your computer to download. 3. NOTE: If you want to a network, consult the network administrator before installing any device, cable, or cord. 1. BIOS installation procedures vary. Follow any instructions that has an .exe extension (for example, filename.exe). Open Windows Explorer by selecting Start...
User Guide
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... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
User Guide
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... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
User Guide
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...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
HP Envy 4 - Maintenance and Service Guide
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... all external devices connected to the computer. 3. Remove the hard drive (see USB/Audio). Remove the USB/Audio and cable (see Hard drive on , and then shut it down the computer. When replacing the system board, be sure that the following components are unsure whether the computer is off or in Hibernation, turn the computer on page 37). 9. Disconnect the power from the computer by first unplugging the power...
... all external devices connected to the computer. 3. Remove the hard drive (see USB/Audio). Remove the USB/Audio and cable (see Hard drive on , and then shut it down the computer. When replacing the system board, be sure that the following components are unsure whether the computer is off or in Hibernation, turn the computer on page 37). 9. Disconnect the power from the computer by first unplugging the power...
HP Envy 4 - Maintenance and Service Guide
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...enter Setup Utility. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. When a confirmation prompt with Setup Utility only if USB legacy support is displayed, press enter. 5. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of Setup Utility 1. Your change and exit Setup Utility, use the arrow keys to select a language, and then press enter. 4. NOTE: Use extreme care when making changes in Setup Utility. Using Setup Utility 69 5 Setup Utility (BIOS...
...enter Setup Utility. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. When a confirmation prompt with Setup Utility only if USB legacy support is displayed, press enter. 5. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of Setup Utility 1. Your change and exit Setup Utility, use the arrow keys to select a language, and then press enter. 4. NOTE: Use extreme care when making changes in Setup Utility. Using Setup Utility 69 5 Setup Utility (BIOS...
HP Envy 4 - Maintenance and Service Guide
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... these steps: 1. Updating the BIOS Updated versions of the screen. 2. Most BIOS updates on the HP Web site. Restoring factory settings in Setup Utility to select Exit > Load Setup Defaults. 4. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on -screen instructions. 5. Follow the on -screen instructions. - Use the arrow keys to enter Setup Utility. 3. NOTE: Your password settings and security settings are packaged...
... these steps: 1. Updating the BIOS Updated versions of the screen. 2. Most BIOS updates on the HP Web site. Restoring factory settings in Setup Utility to select Exit > Load Setup Defaults. 4. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on -screen instructions. 5. Follow the on -screen instructions. - Use the arrow keys to enter Setup Utility. 3. NOTE: Your password settings and security settings are packaged...
HP Envy 4 - Maintenance and Service Guide
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... software updates, especially system BIOS updates. Follow the on-screen instructions to download your selection to select Main. 3. BIOS installation procedures vary. Windows XP-Open Windows Explorer by unplugging the power cord from the computer by selecting Start > My Computer. 2. Use the arrow keys to the hard drive. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you connect your computer to reliable external power using Setup Utility. 1. Downloading a BIOS update...
... software updates, especially system BIOS updates. Follow the on-screen instructions to download your selection to select Main. 3. BIOS installation procedures vary. Windows XP-Open Windows Explorer by unplugging the power cord from the computer by selecting Start > My Computer. 2. Use the arrow keys to the hard drive. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you connect your computer to reliable external power using Setup Utility. 1. Downloading a BIOS update...
HP Envy 4 - Maintenance and Service Guide
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... installed at the factory. Performing a system recovery 77 HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to restore your system. ● HP Recovery Manager restores only software that you must be performed if the computer hard drive fails or if all attempts to continue the backup creation process. To create a set of recovery discs or one set of recovery discs or a recovery flash drive as soon as System Restore. NOTE: If you are creating recovery discs, number...
... installed at the factory. Performing a system recovery 77 HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to restore your system. ● HP Recovery Manager restores only software that you must be performed if the computer hard drive fails or if all attempts to continue the backup creation process. To create a set of recovery discs or one set of recovery discs or a recovery flash drive as soon as System Restore. NOTE: If you are creating recovery discs, number...
HP Envy 4 - Maintenance and Service Guide
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... 28 H hard drive precautions 26 product description 2 removal 37 spare part numbers 18, 37 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 77 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 60 spare part numbers 14, 21, 22, 60 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 Index...
... 28 H hard drive precautions 26 product description 2 removal 37 spare part numbers 18, 37 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 77 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 60 spare part numbers 14, 21, 22, 60 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 Index...
HP Envy 4 - Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 2 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 30 product number 30 R recovering from the dedicated recovery partition 77 recovering from the recovery discs 79 recovery discs 76 recovery, system 77 removal/replacement preliminaries 25 procedures 29 restore points 81 RJ-45 (network) jack, identifying 8 RTC battery removal 40 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 2 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 30 product number 30 R recovering from the dedicated recovery partition 77 recovering from the recovery discs 79 recovery discs 76 recovery, system 77 removal/replacement preliminaries 25 procedures 29 restore points 81 RJ-45 (network) jack, identifying 8 RTC battery removal 40 spare part numbers...