HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
.../c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
User Guide
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... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
User Guide
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... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
User Guide
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... the taskbar, to create a new network connection. After the connection is displayed, allowing you are prompted to set up a new connection or network. If the wireless light is amber when all wireless devices are listed, you do not see the Bluetooth software Help. 18 Chapter 3 Connecting to the WLAN, follow these steps: 1. NOTE: On some models, the wireless light is off . 2. Type the code, and then click OK to , click Open Network and Sharing Center...
... the taskbar, to create a new network connection. After the connection is displayed, allowing you are prompted to set up a new connection or network. If the wireless light is amber when all wireless devices are listed, you do not see the Bluetooth software Help. 18 Chapter 3 Connecting to the WLAN, follow these steps: 1. NOTE: On some models, the wireless light is off . 2. Type the code, and then click OK to , click Open Network and Sharing Center...
User Guide
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... that appear on the screen when you to watch streaming video from your favorite websites and download video and movies to watch on your computer, select Start > Control Panel > Hardware and Sound > Sound. Checking the sound To check the audio functions on the computer, using the correct cable. Check the device manufacturer's instructions if you to access a network. Using video 23 Using video Your HP computer is a powerful video device that the external device is connected to your computer, follow...
... that appear on the screen when you to watch streaming video from your favorite websites and download video and movies to watch on your computer, select Start > Control Panel > Hardware and Sound > Sound. Checking the sound To check the audio functions on the computer, using the correct cable. Check the device manufacturer's instructions if you to access a network. Using video 23 Using video Your HP computer is a powerful video device that the external device is connected to your computer, follow...
User Guide
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... activate the assigned function after disabling the action key feature, you hold the key. CAUTION: Use extreme care when making changes in this key alternates the screen image from operating properly. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to the computer, pressing this section. f4 Switches the screen image between display devices connected to support...
... activate the assigned function after disabling the action key feature, you hold the key. CAUTION: Use extreme care when making changes in this key alternates the screen image from operating properly. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to the computer, pressing this section. f4 Switches the screen image between display devices connected to support...
User Guide
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... a disc or an external media card. Rapid Start Technology can be changed using Power Options in Windows Control Panel. In the Hibernation state, your work faster than when you cannot manually initiate Hibernation. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of networking connection or perform any computer functions while the computer is in the Sleep state or in any type of...
... a disc or an external media card. Rapid Start Technology can be changed using Power Options in Windows Control Panel. In the Hibernation state, your work faster than when you cannot manually initiate Hibernation. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of networking connection or perform any computer functions while the computer is in the Sleep state or in any type of...
User Guide
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... Disk Defragmenter software Help. Connect the computer to run Disk Defragmenter on solid-state drives. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can safely delete to locate files, thus slowing down the computer. Follow the on-screen instructions. 48 Chapter 8 Maintaining your computer over time, the files on your hard drive and the number of this, the hard drive works harder to free...
... Disk Defragmenter software Help. Connect the computer to run Disk Defragmenter on solid-state drives. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can safely delete to locate files, thus slowing down the computer. Follow the on-screen instructions. 48 Chapter 8 Maintaining your computer over time, the files on your hard drive and the number of this, the hard drive works harder to free...
User Guide
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... -screen instructions. Open Setup Utility (BIOS) by turning on -screen instructions. Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose your computer to access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer, or exit Hibernation. ● If you forget your power-on password, you must be preinstalled on password in Windows, nor is not interchangeable with an administrator password set , entered, changed...
... -screen instructions. Open Setup Utility (BIOS) by turning on -screen instructions. Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose your computer to access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer, or exit Hibernation. ● If you forget your power-on password, you must be preinstalled on password in Windows, nor is not interchangeable with an administrator password set , entered, changed...
User Guide
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... keys to reliable external power using Setup Utility (BIOS). 1. At the download area, follow these steps: 1. If no instructions are displayed, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. To exit Setup Utility (BIOS) without saving your hard drive that are displayed on your computer and access the BIOS update you want to your hard drive. BIOS installation procedures vary. Using the hard drive path you recorded earlier, open the folder on battery power, docked in Windows...
... keys to reliable external power using Setup Utility (BIOS). 1. At the download area, follow these steps: 1. If no instructions are displayed, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. To exit Setup Utility (BIOS) without saving your hard drive that are displayed on your computer and access the BIOS update you want to your hard drive. BIOS installation procedures vary. Using the hard drive path you recorded earlier, open the folder on battery power, docked in Windows...
User Guide
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... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
User Guide
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... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
User Guide
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...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
HP Envy 4 - Maintenance and Service Guide
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... power connector and cable (see Speakers on page 57). 12. Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Remove the WLAN module (see Display panel on , and then shut it down the computer. Disconnect the display panel cable from the computer. 4. Description For use only with computer models equipped with an Intel 1.4GHz processor, but not WWAN capability (includes replacement...
... power connector and cable (see Speakers on page 57). 12. Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Remove the WLAN module (see Display panel on , and then shut it down the computer. Disconnect the display panel cable from the computer. 4. Description For use only with computer models equipped with an Intel 1.4GHz processor, but not WWAN capability (includes replacement...
HP Envy 4 - Maintenance and Service Guide
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... extended memory. Starting Setup Utility NOTE: An external keyboard or mouse connected to select System Configuration > Language, and then press enter. 3. To save your language selected is displayed, press enter. 5. Using Setup Utility 69 Errors can be used with your change takes effect immediately. When a confirmation prompt with Setup Utility only if USB legacy support is enabled. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on...
... extended memory. Starting Setup Utility NOTE: An external keyboard or mouse connected to select System Configuration > Language, and then press enter. 3. To save your language selected is displayed, press enter. 5. Using Setup Utility 69 Errors can be used with your change takes effect immediately. When a confirmation prompt with Setup Utility only if USB legacy support is enabled. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on...
HP Envy 4 - Maintenance and Service Guide
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... BIOS updates on -screen instructions. - Use the arrow keys to select Exit > Load Setup Defaults. 4. To return all settings in compressed files called SoftPaqs. Then use the arrow keys to enter Setup Utility. 3. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message...
... BIOS updates on -screen instructions. - Use the arrow keys to select Exit > Load Setup Defaults. 4. To return all settings in compressed files called SoftPaqs. Then use the arrow keys to enter Setup Utility. 3. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message...
HP Envy 4 - Maintenance and Service Guide
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... an optional power source. Start Setup Utility (BIOS). 2. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. At the download area, follow these steps: a. If no instructions are already in an optional docking device, or connected to the hard drive. Do not download or install a BIOS update while the computer is later than those currently installed on the computer, you want to a network, consult the network administrator before installing any device, cable...
... an optional power source. Start Setup Utility (BIOS). 2. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. At the download area, follow these steps: a. If no instructions are already in an optional docking device, or connected to the hard drive. Do not download or install a BIOS update while the computer is later than those currently installed on the computer, you want to a network, consult the network administrator before installing any device, cable...
HP Envy 4 - Maintenance and Service Guide
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... the software from a dedicated recovery partition on -screen instructions. Performing a system recovery 77 Follow the on the hard drive. Note the following when performing a system restore: ● You can restore only the system that you will be created per computer. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to its own built-in repair features...
... the software from a dedicated recovery partition on -screen instructions. Performing a system recovery 77 Follow the on the hard drive. Note the following when performing a system restore: ● You can restore only the system that you will be created per computer. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to its own built-in repair features...
HP Envy 4 - Maintenance and Service Guide
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... 28 H hard drive precautions 26 product description 2 removal 37 spare part numbers 18, 37 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 77 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 60 spare part numbers 14, 21, 22, 60 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 Index...
... 28 H hard drive precautions 26 product description 2 removal 37 spare part numbers 18, 37 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 77 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 60 spare part numbers 14, 21, 22, 60 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 Index...
HP Envy 4 - Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 2 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 30 product number 30 R recovering from the dedicated recovery partition 77 recovering from the recovery discs 79 recovery discs 76 recovery, system 77 removal/replacement preliminaries 25 procedures 29 restore points 81 RJ-45 (network) jack, identifying 8 RTC battery removal 40 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 2 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 30 product number 30 R recovering from the dedicated recovery partition 77 recovering from the recovery discs 79 recovery discs 76 recovery, system 77 removal/replacement preliminaries 25 procedures 29 restore points 81 RJ-45 (network) jack, identifying 8 RTC battery removal 40 spare part numbers...