HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and ...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .....
... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and ...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .....
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & ...
NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...following steps: Runs the short/basic test. Go to your product Software & Drivers download page to download the latest BIOS for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Note: The diagnostics may be aborted at any newer HDD firmware updates ... accelerometer, and protects the hard drive (HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for operational shock is...
...following steps: Runs the short/basic test. Go to your product Software & Drivers download page to download the latest BIOS for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Note: The diagnostics may be aborted at any newer HDD firmware updates ... accelerometer, and protects the hard drive (HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for operational shock is...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Intel Matrix Storage Manager Technology. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address ...known issues. The latest device driver versions address multiple known issues that could affect hard disk drive...
...Intel Matrix Storage Manager Technology. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address ...known issues. The latest device driver versions address multiple known issues that could affect hard disk drive...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... time. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on how to have the latest BIOS, firmware, and driver enhancements for an extended period of your computer. HP CMI - Please refer to the following URL: http...://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. With 4-KB sectors, less...
... time. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on how to have the latest BIOS, firmware, and driver enhancements for an extended period of your computer. HP CMI - Please refer to the following URL: http...://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. With 4-KB sectors, less...
User Guide
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... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the... ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining your computer ...50 Improving performance ...50 Using HP 3D DriveGuard (select models only 50 Using Disk Defragmenter 50 Using Disk Cleanup ...51 Updating programs and...
... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the... ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining your computer ...50 Improving performance ...50 Using HP 3D DriveGuard (select models only 50 Using Disk Defragmenter 50 Using Disk Cleanup ...51 Updating programs and...
User Guide
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... system, and also provides storage for the types of USB ports you store, manage, share, and access information. NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to purchase devices that must be installed. NOTE: For more than one USB port...
... system, and also provides storage for the types of USB ports you store, manage, share, and access information. NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to purchase devices that must be installed. NOTE: For more than one USB port...
User Guide
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... regular maintenance tasks, using tools such as Disk Defragmenter and Disk Cleanup. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while the computer is running tools such as... to complete. However, depending on a monthly schedule, but you use your computer. NOTE: It is not necessary to run more efficiently. HP recommends defragmenting your drive is not contiguous (sequential) and, because of the following conditions: ● You drop the computer. ● You...
... regular maintenance tasks, using tools such as Disk Defragmenter and Disk Cleanup. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while the computer is running tools such as... to complete. However, depending on a monthly schedule, but you use your computer. NOTE: It is not necessary to run more efficiently. HP recommends defragmenting your drive is not contiguous (sequential) and, because of the following conditions: ● You drop the computer. ● You...
User Guide
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... deleting unnecessary files. 2. CAUTION: Avoid using a soft, lint-free cloth moistened with the most out of the computer. NOTE: When cleaning the cover of HP programs and drivers. Select Settings, and then select Defragment and optimize your computer, dust and dirt particles can scratch the computer. To run the latest technology available...
... deleting unnecessary files. 2. CAUTION: Avoid using a soft, lint-free cloth moistened with the most out of the computer. NOTE: When cleaning the cover of HP programs and drivers. Select Settings, and then select Defragment and optimize your computer, dust and dirt particles can scratch the computer. To run the latest technology available...
User Guide
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Antivirus software can be a combination of both hardware and software. For more information, see Updating programs and drivers on the computer, observe these guidelines: ● Run Windows Update as soon as possible after the computer left the factory. There are ... the antivirus program of your choice in order to and from the Start screen, type h, and then select Help and Support. Installing software updates HP, Microsoft Windows, and third-party software installed on the network. Microsoft sends out alerts regarding critical updates. From the Start screen, type update, ...
Antivirus software can be a combination of both hardware and software. For more information, see Updating programs and drivers on the computer, observe these guidelines: ● Run Windows Update as soon as possible after the computer left the factory. There are ... the antivirus program of your choice in order to and from the Start screen, type h, and then select Help and Support. Installing software updates HP, Microsoft Windows, and third-party software installed on the network. Microsoft sends out alerts regarding critical updates. From the Start screen, type update, ...
User Guide
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...which is purchased separately, is designed to act as a deterrent, but it in this location, you regularly update the software and drivers that should be employed as part of several methods that were originally installed on your wireless network, always enable security features. The ... see Protecting your computer on page 17. For more information, see Backing up your wireless network 57 Installing HP and third-party software updates HP recommends that you can also register to receive automatic update notifications when they become available. Backing up your software ...
...which is purchased separately, is designed to act as a deterrent, but it in this location, you regularly update the software and drivers that should be employed as part of several methods that were originally installed on your wireless network, always enable security features. The ... see Protecting your computer on page 17. For more information, see Backing up your wireless network 57 Installing HP and third-party software updates HP recommends that you can also register to receive automatic update notifications when they become available. Backing up your software ...
User Guide
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... Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. or - Turn on page 60. Hard drive c. BIOS 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. Click the type of the operating...
... Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. or - Turn on page 60. Hard drive c. BIOS 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. Click the type of the operating...
User Guide
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...Windows update and during other personal files, create a backup of your system NOTE: This chapter describes an overview of backing up the computer, create HP Recovery media. Then it if you ever need to help you backed up using File History. For more details about the following recovery options: ...drive contents saved by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by...
...Windows update and during other personal files, create a backup of your system NOTE: This chapter describes an overview of backing up the computer, create HP Recovery media. Then it if you ever need to help you backed up using File History. For more details about the following recovery options: ...drive contents saved by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by...
User Guide
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... System Restore, see Help and Support. For more information and steps for installation through the Drivers and Applications Reinstall option in the image continue to be available for using HP Recovery Manager on page 65. ● If you want to recover the computer's original ... matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to another drive. For more information, see Recovering using Windows Refresh. From the Start screen, type h, and...
... System Restore, see Help and Support. For more information and steps for installation through the Drivers and Applications Reinstall option in the image continue to be available for using HP Recovery Manager on page 65. ● If you want to recover the computer's original ... matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to another drive. For more information, see Recovering using Windows Refresh. From the Start screen, type h, and...
User Guide
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...up any personal data you press the power button. 2. Press f11 while the computer boots. - or - Select Troubleshoot from the HP website. Then it reinstalls the operating system and the software that was installed at the factory. For U.S. support, go to http://www...manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to retain. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. Select...
...up any personal data you press the power button. 2. Press f11 while the computer boots. - or - Select Troubleshoot from the HP website. Then it reinstalls the operating system and the software that was installed at the factory. For U.S. support, go to http://www...manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to retain. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. Select...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... description (select models only) Description This is an alphanumeric identifier that is the alphanumeric identifier used to each product. This is unique to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components.
... description (select models only) Description This is an alphanumeric identifier that is the alphanumeric identifier used to each product. This is unique to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components.
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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...or - From the Start screen, type c, and then select Computer. The f11 recovery tool reinstalls the operating system and HP programs and drivers that you have installed on the computer are permanently removed. For additional information, see Using Windows 8 operating system media (purchased...not listed, you must recover your operating system and programs using f11: 1. To access HP Support Assistant on recovering information using the Windows 8 operating system DVD and the Driver Recovery media (both purchased separately). If possible, back up all personal files. 2. All...
...or - From the Start screen, type c, and then select Computer. The f11 recovery tool reinstalls the operating system and HP programs and drivers that you have installed on the computer are permanently removed. For additional information, see Using Windows 8 operating system media (purchased...not listed, you must recover your operating system and programs using f11: 1. To access HP Support Assistant on recovering information using the Windows 8 operating system DVD and the Driver Recovery media (both purchased separately). If possible, back up all personal files. 2. All...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on -screen instructions. CAUTION: Using a Windows 8 operating system media ... complete, the recovery process helps you have installed on the computer are permanently removed. Follow the on -screen instructions. Install the Hardware Enabling Drivers first, and then install Recommended Applications. 4. After the repair is displayed on -screen instructions. All files that you have created and any keyboard...
Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on -screen instructions. CAUTION: Using a Windows 8 operating system media ... complete, the recovery process helps you have installed on the computer are permanently removed. Follow the on -screen instructions. Install the Hardware Enabling Drivers first, and then install Recommended Applications. 4. After the repair is displayed on -screen instructions. All files that you have created and any keyboard...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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On the Start screen, point to reinstall drivers or select software that has been corrupted or deleted from the PC settings screen. 4. Using HP Software Setup HP Software Setup can be used to the far-right upper or lower corner of the screen, and then select General from the... system. 1. Click Change PC settings in the bottom-right corner of the screen to reinstall drivers or select software. Open HP Software Setup. 3. Under Remove everything and reinstall Windows, select Get started, and follow the on -screen directions to display the charms....
On the Start screen, point to reinstall drivers or select software that has been corrupted or deleted from the PC settings screen. 4. Using HP Software Setup HP Software Setup can be used to the far-right upper or lower corner of the screen, and then select General from the... system. 1. Click Change PC settings in the bottom-right corner of the screen to reinstall drivers or select software. Open HP Software Setup. 3. Under Remove everything and reinstall Windows, select Get started, and follow the on -screen directions to display the charms....