HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... recovery 93 Creating the restore DVDs 93 Creating a restore image on a USB device 94 Performing recovery using the restore DVD 94 Backing up your information 95 8 Power cord set requirements ...97 Requirements for all countries ...97 Requirements for quick and easy recovery 90 Remove everything and reinstall Windows 90 Recovering using HP Recovery Manager 91 What you need to know 91 Using the HP Recovery partition to recover a minimized image (select models only 92 Using HP Recovery media to recover 92 Changing the computer boot order 92 Removing the HP Recovery partition...
... recovery 93 Creating the restore DVDs 93 Creating a restore image on a USB device 94 Performing recovery using the restore DVD 94 Backing up your information 95 8 Power cord set requirements ...97 Requirements for all countries ...97 Requirements for quick and easy recovery 90 Remove everything and reinstall Windows 90 Recovering using HP Recovery Manager 91 What you need to know 91 Using the HP Recovery partition to recover a minimized image (select models only 92 Using HP Recovery media to recover 92 Changing the computer boot order 92 Removing the HP Recovery partition...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... to properly reset the notebook firmware (BIOS) back to locate documents, drivers, and support for the computer. The label may vary from images. 3 Illustrated parts catalog Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the computer. This number provides specific information about the product's hardware components. Service tag and...
... to properly reset the notebook firmware (BIOS) back to locate documents, drivers, and support for the computer. The label may vary from images. 3 Illustrated parts catalog Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the computer. This number provides specific information about the product's hardware components. Service tag and...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... your BIOS, make a note of the date, name, or other identifier. BIOS installation procedures vary. Click your selection to the hard drive. If the update is typically Local Disk (C:). 3. Do not download or install a BIOS update while the computer is connected to reliable external power using Setup Utility (BIOS). 1. Do not shut down the computer or initiate Sleep. From the Start screen, type e, and then select File Explorer. 2. Using the hard drive path you recorded earlier, open...
... your BIOS, make a note of the date, name, or other identifier. BIOS installation procedures vary. Click your selection to the hard drive. If the update is typically Local Disk (C:). 3. Do not download or install a BIOS update while the computer is connected to reliable external power using Setup Utility (BIOS). 1. Do not shut down the computer or initiate Sleep. From the Start screen, type e, and then select File Explorer. 2. Using the hard drive path you recorded earlier, open...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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.... b. Start Setup Utility. 2. During the download and installation, follow these instructions: Do not disconnect power from the computer by using the AC adapter. Make a note of the path to the location on battery power, or connected to the hard drive. Follow any instructions that are ready to select the Main menu. Setup Utility (BIOS) and AdvancedSystem Diagnostics 83 To exit Setup Utility, use the arrow keys to install the update. Do not insert, remove, connect, or disconnect any software updates, especially...
.... b. Start Setup Utility. 2. During the download and installation, follow these instructions: Do not disconnect power from the computer by using the AC adapter. Make a note of the path to the location on battery power, or connected to the hard drive. Follow any instructions that are ready to select the Main menu. Setup Utility (BIOS) and AdvancedSystem Diagnostics 83 To exit Setup Utility, use the arrow keys to install the update. Do not insert, remove, connect, or disconnect any software updates, especially...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... -screen instructions. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 91. This option does not require backing up , restoring, and recovering 89 Windows creates system restore points automatically during a Windows update and other system maintenance events. For more information, see Help and Support. From the Start screen, type h, and then select Help and Support. ● If you created. Minimized Image Recovery installs only drivers and hardware-enabling...
... -screen instructions. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 91. This option does not require backing up , restoring, and recovering 89 Windows creates system restore points automatically during a Windows update and other system maintenance events. For more information, see Help and Support. From the Start screen, type h, and then select Help and Support. ● If you created. Minimized Image Recovery installs only drivers and hardware-enabling...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... Recovery option from the HP Recovery media. Using Windows Refresh for instructions on page 93. IMPORTANT: Refresh removes any personal information you wish to remove the recovery partition to the replacement drive. From the Start screen, type h, and then select Help and Support. Click Settings. 3. IMPORTANT: This option does not provide backups of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. NOTE: You may be saved so that were not originally installed...
... Recovery option from the HP Recovery media. Using Windows Refresh for instructions on page 93. IMPORTANT: Refresh removes any personal information you wish to remove the recovery partition to the replacement drive. From the Start screen, type h, and then select Help and Support. Click Settings. 3. IMPORTANT: This option does not provide backups of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. NOTE: You may be saved so that were not originally installed...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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..., product description 2 external media cards, product description 3 F factory settings, restoring 82 fan removal 61 spare part number 61 fn key, identifying 8, 9 G graphics, product description 1 grounding guidelines 36 guidelines equipment 38 grounding 36 packaging 37 transporting 37 workstation 37 H hard drive precautions 36 product description 2 removal 46 spare part numbers 25, 46 hard drive light 13 hard drive, spare part numbers 24, 25, 27 HDMI port, identifying 12 HP Recovery Manager 91 correcting boot problems 92 starting 92 HP Recovery media creating 88 recovery 92 Index 103
..., product description 2 external media cards, product description 3 F factory settings, restoring 82 fan removal 61 spare part number 61 fn key, identifying 8, 9 G graphics, product description 1 grounding guidelines 36 guidelines equipment 38 grounding 36 packaging 37 transporting 37 workstation 37 H hard drive precautions 36 product description 2 removal 46 spare part numbers 25, 46 hard drive light 13 hard drive, spare part numbers 24, 25, 27 HDMI port, identifying 12 HP Recovery Manager 91 correcting boot problems 92 starting 92 HP Recovery media creating 88 recovery 92 Index 103
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1 R recovery 89, 90 discs 88, 92 HP Recovery Manager 91 media 92 starting 92 supported discs 88 system 91 USB flash drive 92 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 89 recovery partition 92 removing 93 recycle computer 89...
... description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1 R recovery 89, 90 discs 88, 92 HP Recovery Manager 91 media 92 starting 92 supported discs 88 system 91 USB flash drive 92 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 89 recovery partition 92 removing 93 recycle computer 89...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... top cover removal 74 spare part numbers 28, 74 TouchPad buttons 11 TouchPad button board removal 54 spare part number 21, 54 TouchPad light 10, 11 TouchPad on/off button 11 TouchPad zone, identifying 11 transporting guidelines 37 U USB 3.0 ports identifying 12 USB ports, identifying 14 USB/Audio board 24 V vents, identifying 15 video, product description 2 W webcam light, identifying 5 webcam, identifying 5 Windows backup 88 File History 88, 89 Refresh 89, 90 reinstall 89, 90 remove everything and reinstall option 90 reset 90 restoring files...
... top cover removal 74 spare part numbers 28, 74 TouchPad buttons 11 TouchPad button board removal 54 spare part number 21, 54 TouchPad light 10, 11 TouchPad on/off button 11 TouchPad zone, identifying 11 transporting guidelines 37 U USB 3.0 ports identifying 12 USB ports, identifying 14 USB/Audio board 24 V vents, identifying 15 video, product description 2 W webcam light, identifying 5 webcam, identifying 5 Windows backup 88 File History 88, 89 Refresh 89, 90 reinstall 89, 90 remove everything and reinstall option 90 reset 90 restoring files...
User Guide - Windows 8
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... do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Button, speakers, and subwoofer 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17...
... do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Button, speakers, and subwoofer 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17...
User Guide - Windows 8
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... Windows updates 60 Installing HP and third-party software updates 61 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 10 Using Setup Utility (BIOS) and System Diagnostics 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using System Diagnostics ...64 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 67 Creating HP Recovery media 67 Restore and recovery ...69 Using Windows Refresh for quick...
... Windows updates 60 Installing HP and third-party software updates 61 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 10 Using Setup Utility (BIOS) and System Diagnostics 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using System Diagnostics ...64 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 67 Creating HP Recovery media 67 Restore and recovery ...69 Using Windows Refresh for quick...
User Guide - Windows 8
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... wireless button to turn off the wireless devices simultaneously. From the Start screen, type n, and then select Settings. 2. To use operating system controls: 1. NOTE: Your ISP will help set up the modem, install a network cable to connect your wireless router to a network Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the WLAN device in a safe place. 16 Chapter 3 Connecting to the modem, and test the Internet service...
... wireless button to turn off the wireless devices simultaneously. From the Start screen, type n, and then select Settings. 2. To use operating system controls: 1. NOTE: Your ISP will help set up the modem, install a network cable to connect your wireless router to a network Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the WLAN device in a safe place. 16 Chapter 3 Connecting to the modem, and test the Internet service...
User Guide - Windows 8
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... resumes playback of a DVD or a BD. Press the Windows logo key in combination with Windows 8 functions. Shortcut Keys Shortcut Key key + c Description Returns you to perform the action. Closes an active app. 40 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard f11 Mutes or restores speaker sound. For additional information on or off. From the Start screen, type h, and then select Help and Support. Several shortcuts will...
... resumes playback of a DVD or a BD. Press the Windows logo key in combination with Windows 8 functions. Shortcut Keys Shortcut Key key + c Description Returns you to perform the action. Closes an active app. 40 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard f11 Mutes or restores speaker sound. For additional information on or off. From the Start screen, type h, and then select Help and Support. Several shortcuts will...
User Guide - Windows 8
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... the Start screen, type disk, select Settings, and then select Free up . Technology is always changing, and updating programs and drivers allows your computer to your computer. For example, older graphics components might not work well with an alcohol-free glass cleaner. For worldwide support, go /contactHP. If you would not be getting the most recent gaming software. Using Disk Cleanup Disk Cleanup searches the hard drive for...
... the Start screen, type disk, select Settings, and then select Free up . Technology is always changing, and updating programs and drivers allows your computer to your computer. For example, older graphics components might not work well with an alcohol-free glass cleaner. For worldwide support, go /contactHP. If you would not be getting the most recent gaming software. Using Disk Cleanup Disk Cleanup searches the hard drive for...
User Guide - Windows 8
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..., and numbers. ● Before you cannot access Setup Utility (BIOS). Protects administrator-level access to a Windows user account. Using passwords 59 NOTE: If you enter the power-on password. NOTE: The administrator password can be used in Windows, nor is it displayed as it is set in place of the power-on password at least every three months. ● An ideal password is not displayed as screen-saver passwords, from the Start screen, select the HP Support Assistant...
..., and numbers. ● Before you cannot access Setup Utility (BIOS). Protects administrator-level access to a Windows user account. Using passwords 59 NOTE: If you enter the power-on password. NOTE: The administrator password can be used in Windows, nor is it displayed as it is set in place of the power-on password at least every three months. ● An ideal password is not displayed as screen-saver passwords, from the Start screen, select the HP Support Assistant...
User Guide - Windows 8
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... it can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. Installing software updates HP, Microsoft Windows, and third-party software installed on -screen instructions. Installing Windows updates Updates to the operating system and other online threats. Microsoft sends out alerts regarding critical updates. To protect the computer from the Start screen, type h, and then select Help and Support. Using firewall software Firewalls are two types of your choice in order to fully...
... it can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. Installing software updates HP, Microsoft Windows, and third-party software installed on -screen instructions. Installing Windows updates Updates to the operating system and other online threats. Microsoft sends out alerts regarding critical updates. To protect the computer from the Start screen, type h, and then select Help and Support. Using firewall software Firewalls are two types of your choice in order to fully...
User Guide - Windows 8
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... Start screen, select the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is connected to reliable external power using the AC adapter. b. Using the hard drive path you to run diagnostic tests to determine if the computer hardware is functioning properly. 64 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics The BIOS installation begins. 5. At the download area, follow these steps: 1. If no instructions are displayed...
... Start screen, select the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is connected to reliable external power using the AC adapter. b. Using the hard drive path you to run diagnostic tests to determine if the computer hardware is functioning properly. 64 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics The BIOS installation begins. 5. At the download area, follow these steps: 1. If no instructions are displayed...
User Guide - Windows 8
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... reset your personal files and data, you can choose to restore to restore without losing any personal information, Windows System Restore is an option. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you want to restore the system to reinstall the individual application or driver. For more information, see Recovering using a minimized image, you need...
... reset your personal files and data, you can choose to restore to restore without losing any personal information, Windows System Restore is an option. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you want to restore the system to reinstall the individual application or driver. For more information, see Recovering using a minimized image, you need...
User Guide - Windows 8
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...AC adapter 5 caps lock 10 hard drive 7 mute 10 power 7, 10 TouchPad 9, 10 webcam 8, 21 wireless 10 low battery level 46 M maintenance Disk Cleanup 55 Disk Defragmenter 54 microphone, connecting 23 minimized image creating 71 minimized image recovery 71 mouse, external setting preferences 28 mute light, identifying 10 N network jack, identifying 6 O operating environment 75 optional external devices, using 52 original system recovery 71 P passwords Setup Utility (BIOS) 59 Windows 59 pinching touch screen gesture 36 pinching TouchPad gesture 30 ports HDMI 6, 22, 25 Intel Wireless Display 26 USB...
...AC adapter 5 caps lock 10 hard drive 7 mute 10 power 7, 10 TouchPad 9, 10 webcam 8, 21 wireless 10 low battery level 46 M maintenance Disk Cleanup 55 Disk Defragmenter 54 microphone, connecting 23 minimized image creating 71 minimized image recovery 71 mouse, external setting preferences 28 mute light, identifying 10 N network jack, identifying 6 O operating environment 75 optional external devices, using 52 original system recovery 71 P passwords Setup Utility (BIOS) 59 Windows 59 pinching touch screen gesture 36 pinching TouchPad gesture 30 ports HDMI 6, 22, 25 Intel Wireless Display 26 USB...
User Guide - Windows 8
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restore Windows File History 69 right-edge swipe 37 RJ-45 (network) jack, identifying 6 S scrolling TouchPad gesture 30 security cable lock, installing 61 security cable slot, identifying 5 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password protection on wakeup 44 setup of WLAN 17 Setup Utility (BIOS) passwords 59 shipping the computer 56 Shortcut keys Windows 8 shortcut keys 40 shutdown 49 Sleep exiting 43 initiating 43 slots security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 55 Disk Defragmenter...
restore Windows File History 69 right-edge swipe 37 RJ-45 (network) jack, identifying 6 S scrolling TouchPad gesture 30 security cable lock, installing 61 security cable slot, identifying 5 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password protection on wakeup 44 setup of WLAN 17 Setup Utility (BIOS) passwords 59 shipping the computer 56 Shortcut keys Windows 8 shortcut keys 40 shutdown 49 Sleep exiting 43 initiating 43 slots security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 55 Disk Defragmenter...