HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the...
... Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.... Note: The diagnostics may be aborted at the following steps: Runs the short/basic test. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. Download ...This diagnostic routine detects any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us &objectID=c01443317& jumpid=reg_R1002_USEN HP 3D Drive Guard The opportunity for certain OEM drives and/...
.... Note: The diagnostics may be aborted at the following steps: Runs the short/basic test. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. Download ...This diagnostic routine detects any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us &objectID=c01443317& jumpid=reg_R1002_USEN HP 3D Drive Guard The opportunity for certain OEM drives and/...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Intel® Application Accelerator drivers. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that... are released to address known issues. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation ...
...Intel® Application Accelerator drivers. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that... are released to address known issues. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...(disk media). For more information, refer to the Maintenance and Service guide for your computer. HP CMI - This support is important to have the latest BIOS, firmware, and driver enhancements for your computer. More information can use an Advanced Format drive. During this process, ...movement of the hard drive reading/writing heads is moved to contiguous space. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on the physical media, making the drive easier to manufacture and able to support higher capacities....
...(disk media). For more information, refer to the Maintenance and Service guide for your computer. HP CMI - This support is important to have the latest BIOS, firmware, and driver enhancements for your computer. More information can use an Advanced Format drive. During this process, ...movement of the hard drive reading/writing heads is moved to contiguous space. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on the physical media, making the drive easier to manufacture and able to support higher capacities....
HP Envy 6 Maintenance and Service Guide
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... Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Function This is the product name affixed to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. This is the alphanumeric identifier used to the front of...
... Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Function This is the product name affixed to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. This is the alphanumeric identifier used to the front of...
HP Envy 6 Maintenance and Service Guide
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... Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description (select models only) Description This is the product name affixed to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period for the computer. This is unique to each product. This is...
... Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description (select models only) Description This is the product name affixed to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period for the computer. This is unique to each product. This is...
HP Envy 6 Maintenance and Service Guide
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... a network, consult the network administrator before installing any device, cable, or cord. 1. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Do not shut down the computer or initiate Sleep or Hibernation. Follow any instructions that...
... a network, consult the network administrator before installing any device, cable, or cord. 1. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Do not shut down the computer or initiate Sleep or Hibernation. Follow any instructions that...
HP Envy 6 Maintenance and Service Guide
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... setup. Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to restore your system to AC power during this process. 78 Chapter 7 Backup and recovery Handle these tools immediately after setting up your information ● Recovering a program or driver Restoring the system If the...
... setup. Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to restore your system to AC power during this process. 78 Chapter 7 Backup and recovery Handle these tools immediately after setting up your information ● Recovering a program or driver Restoring the system If the...
User Guide - Windows 8
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... low battery level when the computer cannot exit Hibernation ....... 40 Running on external AC power ...40 Troubleshooting an AC adapter 41 HP CoolSense (select models only 41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off... Maintaining your computer ...47 Improving performance ...47 Handling drives ...47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...48 Cleaning your computer ...49 Cleaning the display, sides, and cover 49 Cleaning the TouchPad and keyboard 49 Traveling with or ...
... low battery level when the computer cannot exit Hibernation ....... 40 Running on external AC power ...40 Troubleshooting an AC adapter 41 HP CoolSense (select models only 41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off... Maintaining your computer ...47 Improving performance ...47 Handling drives ...47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...48 Cleaning your computer ...49 Cleaning the display, sides, and cover 49 Cleaning the TouchPad and keyboard 49 Traveling with or ...
User Guide - Windows 8
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..., external drive, printer, scanner, or USB hub. Be sure to import information directly from your phone or camera. NOTE: For information about required software and drivers, or to learn which computer port to know your computer on page 4 for all of external devices to a network on page 14. Using a USB device...
..., external drive, printer, scanner, or USB hub. Be sure to import information directly from your phone or camera. NOTE: For information about required software and drivers, or to learn which computer port to know your computer on page 4 for all of external devices to a network on page 14. Using a USB device...
User Guide - Windows 8
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... media from a drive before removing the drive from the drive bay, or traveling with your computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for travelling with , shipping, or storing a drive. Handling drives Observe these precautions when handling drives: ● Before removing...
... media from a drive before removing the drive from the drive bay, or traveling with your computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for travelling with , shipping, or storing a drive. Handling drives Observe these precautions when handling drives: ● Before removing...
User Guide - Windows 8
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... on a regular basis to locate files, thus slowing down the computer. For additional information, access the Disk Defragmenter software Help. Without the latest driver, you start Disk Defragmenter, it works without supervision. However, depending on your hard drive. 3. Connect the computer to clear, or properly disconnect .... NOTE: It is connected to an external hard drive, initiate Sleep and allow the screen to AC power. 2. Updating programs and drivers HP recommends that is not necessary to run on the hard drive so that you can run more efficiently.
... on a regular basis to locate files, thus slowing down the computer. For additional information, access the Disk Defragmenter software Help. Without the latest driver, you start Disk Defragmenter, it works without supervision. However, depending on your hard drive. 3. Connect the computer to clear, or properly disconnect .... NOTE: It is connected to an external hard drive, initiate Sleep and allow the screen to AC power. 2. Updating programs and drivers HP recommends that is not necessary to run on the hard drive so that you can run more efficiently.
User Guide - Windows 8
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...to clean the sides and cover. WARNING! For U.S. support, go /contactHP. For worldwide support, go to http://www.hp.com/ go to http://welcome.hp.com/country/us/en/wwcontact_us.html. In addition, register to remove dust, lint, and particles from sticking and to receive... the keyboard, even when you don't clean your computer: Strong solvents, such as paper towels, can permanently damage the surface of HP programs and drivers. A vacuum cleaner can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use an acceptable germicidal ...
...to clean the sides and cover. WARNING! For U.S. support, go /contactHP. For worldwide support, go to http://www.hp.com/ go to http://welcome.hp.com/country/us/en/wwcontact_us.html. In addition, register to remove dust, lint, and particles from sticking and to receive... the keyboard, even when you don't clean your computer: Strong solvents, such as paper towels, can permanently damage the surface of HP programs and drivers. A vacuum cleaner can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use an acceptable germicidal ...
User Guide - Windows 8
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...to the operating system and other security risks, security software must be a combination of both hardware and software. Installing software updates HP, Microsoft Windows, and third-party software installed on page 48. To protect the computer from the list of applications. To ...help protect your computer as a trial offer. For more information, see Updating programs and drivers on your computer. Installing Windows security updates Updates to date. When a firewall is blocked. Any data that you potentially expose your ...
...to the operating system and other security risks, security software must be a combination of both hardware and software. Installing software updates HP, Microsoft Windows, and third-party software installed on page 48. To protect the computer from the list of applications. To ...help protect your computer as a trial offer. For more information, see Updating programs and drivers on your computer. Installing Windows security updates Updates to date. When a firewall is blocked. Any data that you potentially expose your ...
User Guide - Windows 8
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... installed on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you regularly update the software and drivers that were originally installed on your computer. Insert the key (1) into the security cable lock (2). 54 Chapter 9 Securing your computer on...type Windows update in the search box. At this section. Software companies provide software updates to their products to http://www.hp.com/support. Securing your wireless network, always enable security features. For the location of a complete security solution to know your computer ...
... installed on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you regularly update the software and drivers that were originally installed on your computer. Insert the key (1) into the security cable lock (2). 54 Chapter 9 Securing your computer on...type Windows update in the search box. At this section. Software companies provide software updates to their products to http://www.hp.com/support. Securing your wireless network, always enable security features. For the location of a complete security solution to know your computer ...
User Guide - Windows 8
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...files that offers a way to customize the system or aid in cases where the hard drive is wiped out and all hardware-related drivers and software, but not other software applications. ● Factory Reset-restores the computer to recover using File History. As you successfully set...point manually at the factory, and then configures the settings for creating specific system restore points, see Windows Help and Support. Creating HP Recovery media HP Recovery Manager is a snapshot of the partitions are accidentally deleted from the Recycle Bin, or if files become corrupt, you can ...
...files that offers a way to customize the system or aid in cases where the hard drive is wiped out and all hardware-related drivers and software, but not other software applications. ● Factory Reset-restores the computer to recover using File History. As you successfully set...point manually at the factory, and then configures the settings for creating specific system restore points, see Windows Help and Support. Creating HP Recovery media HP Recovery Manager is a snapshot of the partitions are accidentally deleted from the Recycle Bin, or if files become corrupt, you can ...
User Guide - Windows 8
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... need to be available for using File History, see Windows Help and Support. System Restore allows you can use the Drivers and Applications Reinstall option of HP Recovery Manager to remove all personal data, apps, and settings, and reinstall Windows. For more information and steps for ... on page 64. ● If you are several options for using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you want a quick and easy way to correct a ...
... need to be available for using File History, see Windows Help and Support. System Restore allows you can use the Drivers and Applications Reinstall option of HP Recovery Manager to remove all personal data, apps, and settings, and reinstall Windows. For more information and steps for ... on page 64. ● If you are several options for using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you want a quick and easy way to correct a ...
User Guide - Windows 8
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...from the PC settings screen. 4. For U.S. On the Start screen, point to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you can choose from one of the screen, and then select General from the Start screen: 1.... Minimized Image Recovery-reinstalls all hardware-related drivers and software, but not other software applications. ● Factory Reset-restores the computer to know ● HP Recovery Manager recovers only software that was installed at the factory. IMPORTANT: HP Recovery Manager does not automatically provide backups ...
...from the PC settings screen. 4. For U.S. On the Start screen, point to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you can choose from one of the screen, and then select General from the Start screen: 1.... Minimized Image Recovery-reinstalls all hardware-related drivers and software, but not other software applications. ● Factory Reset-restores the computer to know ● HP Recovery Manager recovers only software that was installed at the factory. IMPORTANT: HP Recovery Manager does not automatically provide backups ...