HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 3
...the shutdown process can create corrupted boot files that sector, the OS encounters incomplete data, and marks this area as blue screens, application lockups, and other occurrences will result, because the HDD has reached the Self-Monitoring, Analysis, and Reporting Technology ...(S.M.A.R.T.) attribute threshold. technology was developed by write splices. Refer to your software Help for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&pro dTypeId=321957&prodSeriesId=4138624&prodNameId=4138625&...
...the shutdown process can create corrupted boot files that sector, the OS encounters incomplete data, and marks this area as blue screens, application lockups, and other occurrences will result, because the HDD has reached the Self-Monitoring, Analysis, and Reporting Technology ...(S.M.A.R.T.) attribute threshold. technology was developed by write splices. Refer to your software Help for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&pro dTypeId=321957&prodSeriesId=4138624&prodNameId=4138625&...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
... are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform a backup...
... are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform a backup...
User Guide
Page 18
Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on an external mouse. Functions like the right button on the screen. Functions like the left button on . Moves the on-screen pointer and selects or activates items on an external mouse. 8 Chapter 2 Getting to know your computer
Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on an external mouse. Functions like the right button on the screen. Functions like the left button on . Moves the on-screen pointer and selects or activates items on an external mouse. 8 Chapter 2 Getting to know your computer
User Guide
Page 33
... or disable Beats Audio, press the fn key in combination with the b key. Icon Definition Beats Audio is a powerful video device that appear on the screen when you to watch on your viewing enjoyment, use one of the Beats Audio icons that enables you have questions. To enhance your computer, follow... these steps: 1. To check the recording functions on your computer, follow these steps: 1. Open a multimedia program and play the recording. Using video Your HP computer is enabled.
... or disable Beats Audio, press the fn key in combination with the b key. Icon Definition Beats Audio is a powerful video device that appear on the screen when you to watch on your viewing enjoyment, use one of the Beats Audio icons that enables you have questions. To enhance your computer, follow... these steps: 1. To check the recording functions on your computer, follow these steps: 1. Open a multimedia program and play the recording. Using video Your HP computer is enabled.
User Guide
Page 34
... one end of the HDMI cable to alternate the computer screen image between 4 display states: ● View the screen image on the computer. ● View the screen image simultaneously on both the computer and external device. ● View the screen image extended across both the computer and external device. ...● View the screen image on the external device (TV or monitor). Connecting an HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor,...
... one end of the HDMI cable to alternate the computer screen image between 4 display states: ● View the screen image on the computer. ● View the screen image simultaneously on both the computer and external device. ● View the screen image extended across both the computer and external device. ...● View the screen image on the external device (TV or monitor). Connecting an HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor,...
User Guide
Page 36
... external mouse. Select models also have action keys or hot key shortcuts that enable you to those done by connecting it to one of the screen. Click Mouse. In addition to the pointing devices, such as a TouchPad, included with a keyboard and a pointing device, such as a TouchPad. To ...select Start > Control Panel and type mouse in the search box in the upper right corner of the USB ports on -screen navigation with your computer, you to perform on-screen functions similar to do common tasks. NOTE: On some models, the TouchPad is called "ClickPad" or "Imagepad". 26 Chapter ...
... external mouse. Select models also have action keys or hot key shortcuts that enable you to those done by connecting it to one of the screen. Click Mouse. In addition to the pointing devices, such as a TouchPad, included with a keyboard and a pointing device, such as a TouchPad. To ...select Start > Control Panel and type mouse in the search box in the upper right corner of the USB ports on -screen navigation with your computer, you to perform on-screen functions similar to do common tasks. NOTE: On some models, the TouchPad is called "ClickPad" or "Imagepad". 26 Chapter ...
User Guide
Page 37
...ALT GR. Using the action keys An action key performs an assigned function. This action key can disable this key alternates the screen image from the computer display to the monitor display to your keyboard may have keyboards with the appropriate action key. Using the keyboard...among other devices that includes this section. Errors can use an action key function, press and hold down the key. f4 Switches the screen image between display devices connected to support. To learn about the Windows operating system and your computer, answers to questions, and updates to...
...ALT GR. Using the action keys An action key performs an assigned function. This action key can disable this key alternates the screen image from the computer display to the monitor display to your keyboard may have keyboards with the appropriate action key. Using the keyboard...among other devices that includes this section. Errors can use an action key function, press and hold down the key. f4 Switches the screen image between display devices connected to support. To learn about the Windows operating system and your computer, answers to questions, and updates to...
User Guide
Page 39
To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to create a high-precision, gesturefriendly mouse alternative. Depending on an external ...
To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to create a high-precision, gesturefriendly mouse alternative. Depending on an external ...
User Guide
Page 40
... on an external mouse. Turning the TouchPad off or on To turn the TouchPad off button. Functions like the right button on the screen. Moves the on-screen pointer and selects or activates items on an external mouse. Functions like the left and rightTouchPad buttons as you want the pointer to go...
... on an external mouse. Turning the TouchPad off or on To turn the TouchPad off button. Functions like the right button on the screen. Moves the on-screen pointer and selects or activates items on an external mouse. Functions like the left and rightTouchPad buttons as you want the pointer to go...
User Guide
Page 41
Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you would use the corresponding buttons on an external mouse. Using the TouchPad 31 Selecting Use the left and right TouchPad buttons as you want the pointer to go.
Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you would use the corresponding buttons on an external mouse. Using the TouchPad 31 Selecting Use the left and right TouchPad buttons as you want the pointer to go.
User Guide
Page 44
... anchored finger in the TouchPad zone. Flicking Flicking allows you to 12 o'clock. To rotate, anchor your right forefinger from 12 o'clock to navigate through screens or quickly scroll through documents. NOTE: Three-finger flicking is disabled at the factory by default.
... anchored finger in the TouchPad zone. Flicking Flicking allows you to 12 o'clock. To rotate, anchor your right forefinger from 12 o'clock to navigate through screens or quickly scroll through documents. NOTE: Three-finger flicking is disabled at the factory by default.
User Guide
Page 46
... the Shut down button, and then click Sleep. After Hibernation is in the Sleep state or in Setup Utility (BIOS). When Sleep is initiated, the screen clears, and your work is saved to a disc or an external media card. In the Hibernation state, your work .
... the Shut down button, and then click Sleep. After Hibernation is in the Sleep state or in Setup Utility (BIOS). When Sleep is initiated, the screen clears, and your work is saved to a disc or an external media card. In the Hibernation state, your work .
User Guide
Page 47
... or when the battery reaches a critical battery level. To initiate Hibernation, select Start, click the arrow next to the screen where you stopped working . When the computer exits Sleep, the power lights turn on and the computer displays the... screen as it was when you stopped working . Because Hibernation is enabled at the factory to prompt for a password .... NOTE: If you have set a password to be changed in Windows Control Panel. NOTE: If you need to the screen.
... or when the battery reaches a critical battery level. To initiate Hibernation, select Start, click the arrow next to the screen where you stopped working . When the computer exits Sleep, the power lights turn on and the computer displays the... screen as it was when you stopped working . Because Hibernation is enabled at the factory to prompt for a password .... NOTE: If you have set a password to be changed in Windows Control Panel. NOTE: If you need to the screen.
User Guide
Page 49
... Manager. You can also create your own power plan and customize it to create your needs. Use HP Power Manager (select models only) or Windows Control Panel to select a power plan or to suit your own plan. Favors performance, but ...performance with energy conservation. ● Power Saver. Selecting a power plan 39 Saves power by reducing system performance and screen brightness. ● High Performance. The following power plans are available: ● HP Recommended. Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize...
... Manager. You can also create your own power plan and customize it to create your needs. Use HP Power Manager (select models only) or Windows Control Panel to select a power plan or to suit your own plan. Favors performance, but ...performance with energy conservation. ● Power Saver. Selecting a power plan 39 Saves power by reducing system performance and screen brightness. ● High Performance. The following power plans are available: ● HP Recommended. Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize...
User Guide
Page 55
... the cable to remove the USB device. Connecting a powered USB device CAUTION: To reduce the risk of damage to a USB connector, do not pull on -screen instructions. 3. Removing a USB device CAUTION: To reduce the risk of damage to safely remove the USB device. 1. A sound indicates that the device is unplugged. 1. Plug...
... the cable to remove the USB device. Connecting a powered USB device CAUTION: To reduce the risk of damage to a USB connector, do not pull on -screen instructions. 3. Removing a USB device CAUTION: To reduce the risk of damage to safely remove the USB device. 1. A sound indicates that the device is unplugged. 1. Plug...
User Guide
Page 56
... up, with the digital card. 2. NOTE: If the card is firmly seated. Insert the card into the digital storage slot, and then press in on -screen instructions. 3. A sound indicates that the device has been detected, and a menu of options displays.
... up, with the digital card. 2. NOTE: If the card is firmly seated. Insert the card into the digital storage slot, and then press in on -screen instructions. 3. A sound indicates that the device has been detected, and a menu of options displays.
User Guide
Page 58
Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on -screen instructions. After you can safely delete to free up disk space and help the computer run more efficiently. Follow the on ...this, the hard drive works harder to locate files, thus slowing down the computer. HP recommends defragmenting your hard drive at any time. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. However, depending on -screen instructions. 48 Chapter 8 Maintaining your computer To run Disk Cleanup: 1. For additional information...
Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on -screen instructions. After you can safely delete to free up disk space and help the computer run more efficiently. Follow the on ...this, the hard drive works harder to locate files, thus slowing down the computer. HP recommends defragmenting your hard drive at any time. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. However, depending on -screen instructions. 48 Chapter 8 Maintaining your computer To run Disk Cleanup: 1. For additional information...
User Guide
Page 63
... NOTE: This password cannot be set up your computer to require the user password to computer contents. Do not store passwords in the HP Setup Utility (BIOS) that you choose to secure your computer information and to use the same password for a Setup Utility (BIOS) ... Several types of passwords can be set in Windows or in a file on your computer. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Protects administrator-level access to exit Sleep or Hibernation. Using passwords A password is a group ...
... NOTE: This password cannot be set up your computer to require the user password to computer contents. Do not store passwords in the HP Setup Utility (BIOS) that you choose to secure your computer information and to use the same password for a Setup Utility (BIOS) ... Several types of passwords can be set in Windows or in a file on your computer. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Protects administrator-level access to exit Sleep or Hibernation. Using passwords A password is a group ...
User Guide
Page 64
..., and other security risks, security software must enter the administrator password to select Security, and then follow the on -screen instructions. NOTE: A power-on your choice in place of the screen, press esc. 2. While the "Press the ESC key for Startup Menu" message is displayed in Setup Utility (BIOS...password. Open Setup Utility (BIOS) by turning on or restart the computer, or exit Hibernation. Use the arrow keys and follow the on -screen instructions. Use the arrow keys to access Setup Utility (BIOS). ● Must be used in Windows, nor is it displayed as it is...
..., and other security risks, security software must enter the administrator password to select Security, and then follow the on -screen instructions. NOTE: A power-on your choice in place of the screen, press esc. 2. While the "Press the ESC key for Startup Menu" message is displayed in Setup Utility (BIOS...password. Open Setup Utility (BIOS) by turning on or restart the computer, or exit Hibernation. Use the arrow keys and follow the on -screen instructions. Use the arrow keys to access Setup Utility (BIOS). ● Must be used in Windows, nor is it displayed as it is...
User Guide
Page 67
...properly. Updating the BIOS Updated versions of the BIOS may be available on the computer, you need to know the version of the screen. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version ...To determine whether available BIOS updates contain later BIOS versions than those currently installed on the HP website. Most BIOS updates on the system (such as disk drives, display, keyboard, mouse, and printer). Turn on or restart the...
...properly. Updating the BIOS Updated versions of the BIOS may be available on the computer, you need to know the version of the screen. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version ...To determine whether available BIOS updates contain later BIOS versions than those currently installed on the HP website. Most BIOS updates on the system (such as disk drives, display, keyboard, mouse, and printer). Turn on or restart the...