HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 1
... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
... NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the...
... NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 5
...f2 function key when booting up the system. Go to your product and OS: http://www8.hp.com/us/en/support-drivers.html Page 5 Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by automatically... If the notebook is accidentally dropped or is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product Software & Drivers download page to install the more advanced diagnostic tests, which can be found at ...
...f2 function key when booting up the system. Go to your product and OS: http://www8.hp.com/us/en/support-drivers.html Page 5 Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by automatically... If the notebook is accidentally dropped or is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product Software & Drivers download page to install the more advanced diagnostic tests, which can be found at ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... on computer systems equipped with Intel Matrix Storage Manager Technology. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Page 6 Updates to 150MB...
... on computer systems equipped with Intel Matrix Storage Manager Technology. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Page 6 Updates to 150MB...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... 4-KB sectors, less space is important to have the latest BIOS, firmware, and driver enhancements for your computer. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with 4096-byte (4-KB) sectors - Hard Drive ... the power management settings if you may be found at 4 KB. As a result, movement of your hard drive: Page 7 HP CMI - First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to the Maintenance and Service guide for your computer...
... 4-KB sectors, less space is important to have the latest BIOS, firmware, and driver enhancements for your computer. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with 4096-byte (4-KB) sectors - Hard Drive ... the power management settings if you may be found at 4 KB. As a result, movement of your hard drive: Page 7 HP CMI - First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to the Maintenance and Service guide for your computer...
User Guide
Page 7
...on battery power ...40 Finding battery information 40 Conserving battery power 40 Identifying low battery levels 40 Running on external power ...41 HP CoolSense (select models only 42 Refreshing your software content (select models only 43 Shutting down the computer ...43 7 Managing and sharing... digital storage card 46 8 Maintaining your computer ...47 Improving performance ...47 Using HP 3D DriveGuard (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 ...
...on battery power ...40 Finding battery information 40 Conserving battery power 40 Identifying low battery levels 40 Running on external power ...41 HP CoolSense (select models only 42 Refreshing your software content (select models only 43 Shutting down the computer ...43 7 Managing and sharing... digital storage card 46 8 Maintaining your computer ...47 Improving performance ...47 Using HP 3D DriveGuard (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 ...
User Guide
Page 54
... well as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. A USB flash drive, connected to run; NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to the Universal Serial Bus (USB) port on this versatile interface allows you store...
... well as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. A USB flash drive, connected to run; NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to the Universal Serial Bus (USB) port on this versatile interface allows you store...
User Guide
Page 57
... condition. Improving performance 47 It also provides information about improving the performance of these events, HP 3D DriveGuard returns the hard drive to normal operation. For more memory. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while...
... condition. Improving performance 47 It also provides information about improving the performance of these events, HP 3D DriveGuard returns the hard drive to normal operation. For more memory. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while...
User Guide
Page 59
... available. For example, older graphics components might not work well with the most out of HP programs and drivers. Technology is always changing, and updating programs and drivers allows your computer. Updating programs and drivers 49 Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. In addition, register...
... available. For example, older graphics components might not work well with the most out of HP programs and drivers. Technology is always changing, and updating programs and drivers allows your computer. Updating programs and drivers 49 Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. In addition, register...
User Guide
Page 65
... you can also register to the operating system and other Microsoft programs, as you set of both hardware and software. Installing software updates HP, Microsoft Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your ... download the latest versions, go to correct security problems and improve software performance. For more information, see Updating programs and drivers on the network. To protect the computer from the system is installed on your computer should be software you regularly update the software...
... you can also register to the operating system and other Microsoft programs, as you set of both hardware and software. Installing software updates HP, Microsoft Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your ... download the latest versions, go to correct security problems and improve software performance. For more information, see Updating programs and drivers on the network. To protect the computer from the system is installed on your computer should be software you regularly update the software...
User Guide
Page 75
...● Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is listed in HP Recovery Manager, change the computer boot order. or - NOTE: Recovery discs have been included if your system without the need for recovery discs or... a recovery partition, select Start, right-click Computer then select Manage > Disk Management. If possible, back up all personal files. 2. All hardwarerelated drivers and software are re-installed, but other software applications are not. ● If the recovery media do not work, you to restore your computer...
...● Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is listed in HP Recovery Manager, change the computer boot order. or - NOTE: Recovery discs have been included if your system without the need for recovery discs or... a recovery partition, select Start, right-click Computer then select Manage > Disk Management. If possible, back up all personal files. 2. All hardwarerelated drivers and software are re-installed, but other software applications are not. ● If the recovery media do not work, you to restore your computer...
User Guide
Page 80
... information about troubleshooting WLANs, see the website links provided in the feature list on your computer does not have an integrated WLAN device, or the driver for the WLAN device is a security-enabled WLAN. Troubleshooting Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device...
... information about troubleshooting WLANs, see the website links provided in the feature list on your computer does not have an integrated WLAN device, or the driver for the WLAN device is a security-enabled WLAN. Troubleshooting Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device...
User Guide
Page 82
... status icon is not displayed in the notification area after you are unsuccessful, reset the wireless router by removing power from the HP website at http://www.hp.com. A Windows "Device not Found" error message may also be sure that other devices, as follows: ● Move ...are not interfering. A list showing the available WLANs is either missing or corrupted. To get the latest version of the WLAN device software and drivers for your country or region. 3. Click a network, and then click Remove. For details, see the router manufacturer's instructions. Press enter, and...
... status icon is not displayed in the notification area after you are unsuccessful, reset the wireless router by removing power from the HP website at http://www.hp.com. A Windows "Device not Found" error message may also be sure that other devices, as follows: ● Move ...are not interfering. A list showing the available WLANs is either missing or corrupted. To get the latest version of the WLAN device software and drivers for your country or region. 3. Click a network, and then click Remove. For details, see the router manufacturer's instructions. Press enter, and...
HP Envy 6 Maintenance and Service Guide
Page 20
... number provides specific information about the product's hardware components. This is located on the service tag, which is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided...
... number provides specific information about the product's hardware components. This is located on the service tag, which is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided...
HP Envy 6 Maintenance and Service Guide
Page 39
... procedures 31 This number describes the duration of the warranty period for the computer. This is an alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service...
... procedures 31 This number describes the duration of the warranty period for the computer. This is an alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service...
HP Envy 6 Maintenance and Service Guide
Page 82
... are displayed, follow these steps: 1. Double-click your selection to your computer. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. NOTE: If you connect your hard drive where the BIOS update is typically Local Disk (C:). 3. Windows 7-Open Windows Explorer by using the AC adapter...
... are displayed, follow these steps: 1. Double-click your selection to your computer. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. NOTE: If you connect your hard drive where the BIOS update is typically Local Disk (C:). 3. Windows 7-Open Windows Explorer by using the AC adapter...
HP Envy 6 Maintenance and Service Guide
Page 86
...provided by using the recovery partition tools. Handle these discs or the flash drive after software setup. Ideally, you have already used HP Recovery Manager to help you safeguard your information and restore it must use an optional external optical drive (purchased separately) to the ... drive failure, you can restore your system by using the HP Recovery partition, rather than by the operating system and HP to create these tools immediately after setting up your information ● Recovering a program or driver Restoring the system If the computer hard drive fails, you ...
...provided by using the recovery partition tools. Handle these discs or the flash drive after software setup. Ideally, you have already used HP Recovery Manager to help you safeguard your information and restore it must use an optional external optical drive (purchased separately) to the ... drive failure, you can restore your system by using the HP Recovery partition, rather than by the operating system and HP to create these tools immediately after setting up your information ● Recovering a program or driver Restoring the system If the computer hard drive fails, you ...