User Guide
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... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
User Guide
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... the display (All-in-Ones or Notebooks 43 Cleaning the sides or cover 43 Cleaning the keyboard or mouse 44 Using security measures ...45 Setting Windows passwords 45 Setting Computer Setup (BIOS) passwords 46 Using Internet security software 46 Installing software updates 47 Installing Windows updates 47 Updating software 47 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware...
... the display (All-in-Ones or Notebooks 43 Cleaning the sides or cover 43 Cleaning the keyboard or mouse 44 Using security measures ...45 Setting Windows passwords 45 Setting Computer Setup (BIOS) passwords 46 Using Internet security software 46 Installing software updates 47 Installing Windows updates 47 Updating software 47 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware...
User Guide
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Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
User Guide
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.../go to information, and more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. To access this guide, select HP Support Assistant on the Start screen, select My computer, and then select User guides. Resource Contents Setup Instructions Windows 8 Basics guide Help and Support ● Overview of computer setup and features. ● Overview of using the features of your language, go...
.../go to information, and more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. To access this guide, select HP Support Assistant on the Start screen, select My computer, and then select User guides. Resource Contents Setup Instructions Windows 8 Basics guide Help and Support ● Overview of computer setup and features. ● Overview of using the features of your language, go...
User Guide
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... edge of the computer screen. 2. A list displays all the devices installed on your hardware and software information 5 From the Start screen, right-click using the external wireless mouse. - From the Start screen, type c, and then select Control Panel. 2. Select the All apps icon. Locating software To find out what software is installed on your computer: 1. 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1.
... edge of the computer screen. 2. A list displays all the devices installed on your hardware and software information 5 From the Start screen, right-click using the external wireless mouse. - From the Start screen, type c, and then select Control Panel. 2. Select the All apps icon. Locating software To find out what software is installed on your computer: 1. 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1.
User Guide
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Connects a network cable. The subwoofer provides superior bass sound. Blinking: The hard drive is being used. 8 Chapter 2 Getting to know your computer Connect optional USB devices. Component (3) (4) Subwoofer connector USB 2.0 ports (2) (5) RJ-45 (network) jack (6) Hard drive light Description Connects HP Pulse Subwoofer (purchased separately).
Connects a network cable. The subwoofer provides superior bass sound. Blinking: The hard drive is being used. 8 Chapter 2 Getting to know your computer Connect optional USB devices. Component (3) (4) Subwoofer connector USB 2.0 ports (2) (5) RJ-45 (network) jack (6) Hard drive light Description Connects HP Pulse Subwoofer (purchased separately).
User Guide
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... a connection or network, connect to a network, and diagnose and repair network problems. To use for Internet access. For more information, go to Help and Support. Using the wireless controls The Network and Sharing Center allows you a user ID and a password to use the Network and Sharing Center: 1. For more information about wireless technology, see the information and website links provided in a safe place. 14 Chapter 3 Connecting to the modem, and test the Internet service. From the Start screen, type...
... a connection or network, connect to a network, and diagnose and repair network problems. To use for Internet access. For more information, go to Help and Support. Using the wireless controls The Network and Sharing Center allows you a user ID and a password to use the Network and Sharing Center: 1. For more information about wireless technology, see the information and website links provided in a safe place. 14 Chapter 3 Connecting to the modem, and test the Internet service. From the Start screen, type...
User Guide
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... security problems and improve the performance of the software. If you set up your computer. To be sure that all critical updates from Microsoft as soon as you regularly update the software and drivers that you receive an alert. At this location, you can also register to http://www.hp.com/support. From the Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update...
... security problems and improve the performance of the software. If you set up your computer. To be sure that all critical updates from Microsoft as soon as you regularly update the software and drivers that you receive an alert. At this location, you can also register to http://www.hp.com/support. From the Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update...
User Guide
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... whether available BIOS updates contain later BIOS versions than those currently installed on the HP website are already in Computer Setup (BIOS). NOTE: Use extreme care when making changes in Windows) or by pressing fn+esc (if you need to know the version of the system BIOS currently installed. BIOS version information (also known as disk drives, display, keyboard, mouse, and printer). Computer Setup (BIOS) includes settings for the types of devices installed, the startup sequence of...
... whether available BIOS updates contain later BIOS versions than those currently installed on the HP website are already in Computer Setup (BIOS). NOTE: Use extreme care when making changes in Windows) or by pressing fn+esc (if you need to know the version of the system BIOS currently installed. BIOS version information (also known as disk drives, display, keyboard, mouse, and printer). Computer Setup (BIOS) includes settings for the types of devices installed, the startup sequence of...
User Guide
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... location on your hard drive where the BIOS update is downloaded. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow the on -screen instructions. b. Follow any device, cable, or cord. 1. Click your computer to reliable external power using the AC adapter. Using the hard drive path you connect your hard drive...
... location on your hard drive where the BIOS update is downloaded. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow the on -screen instructions. b. Follow any device, cable, or cord. 1. Click your computer to reliable external power using the AC adapter. Using the hard drive path you connect your hard drive...
User Guide
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... and level of HP Recovery Manager to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you to restore without losing your computer or were purchased from the HP Recovery partition (select models only) or use the Drivers and Applications Reinstall option of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the HP Recovery media that came preinstalled...
... and level of HP Recovery Manager to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you to restore without losing your computer or were purchased from the HP Recovery partition (select models only) or use the Drivers and Applications Reinstall option of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the HP Recovery media that came preinstalled...
User Guide
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... have an HP Recovery partition or if the hard drive is not working . or - To change the computer boot order. To start HP Recovery Manager from the boot options menu. 4. Press and hold f11 as you created. 2. Follow the on -screen instructions. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need for boot options. 3. This type of devices listed in HP Recovery Manager, you can change the selection for startup information...
... have an HP Recovery partition or if the hard drive is not working . or - To change the computer boot order. To start HP Recovery Manager from the boot options menu. 4. Press and hold f11 as you created. 2. Follow the on -screen instructions. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need for boot options. 3. This type of devices listed in HP Recovery Manager, you can change the selection for startup information...
User Guide
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... confirm or change the audio settings on the speakers or through connected headphones. When the Sound window opens, click the Sounds tab. Save the file to your computer, follow these steps: 1. To check the recording functions on your computer, from the Start screen, type c, and then select Control Panel. Audio problems 67 Select Hardware and Sound, and then select Sound. Under Program Events, select any sound event, such as a beep or...
... confirm or change the audio settings on the speakers or through connected headphones. When the Sound window opens, click the Sounds tab. Save the file to your computer, follow these steps: 1. To check the recording functions on your computer, from the Start screen, type c, and then select Control Panel. Audio problems 67 Select Hardware and Sound, and then select Sound. Under Program Events, select any sound event, such as a beep or...
User Guide
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... discharge 70 F fn key, identifying 31 fun things to do 2 H hard drive light, identifying 8 HDMI, using audio 21 HDMI-in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad...
... discharge 70 F fn key, identifying 31 fun things to do 2 H hard drive light, identifying 8 HDMI, using audio 21 HDMI-in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad...
User Guide
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...key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media 53 recovery media...
...key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media 53 recovery media...
User Guide
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... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
Start Here
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... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
Start Here
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...or Windows partition before performing system recovery tasks, the steps have changed. Using other backup, restore, and recovery tools For additional information on -screen instructions to access the HP Support Assistant has changed . Type restore in the Search field. From the Start screen, type HP Software Setup. Checking for recovery partitions NOTE: If you need to the User Guide provided for your computer. Select HP Software Setup. 3. To access HP Software Setup: 1. 3 Backup, restore, and recovery updates The following backup, restore, and recovery procedures replace...
...or Windows partition before performing system recovery tasks, the steps have changed. Using other backup, restore, and recovery tools For additional information on -screen instructions to access the HP Support Assistant has changed . Type restore in the Search field. From the Start screen, type HP Software Setup. Checking for recovery partitions NOTE: If you need to the User Guide provided for your computer. Select HP Software Setup. 3. To access HP Software Setup: 1. 3 Backup, restore, and recovery updates The following backup, restore, and recovery procedures replace...
Regulatory, Safety and Environmental Notices User Guide
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...Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installer's attention to section 820.93 of the National Electric Code... charges. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded...
...Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installer's attention to section 820.93 of the National Electric Code... charges. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded...
Regulatory, Safety and Environmental Notices User Guide
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...(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Optical disk drive X O O O O O Optional docking device X O O O O O Power adapter X O O O O O Power supply X O O O O O Remote control X O O O O O Smart card/Java™ card X O O O O O reader Speakers, external X O O O O O TV tuner X O O O O O USB flash memory drive X O O O O O USB hub X O O O O O Web camera X O O O O O Wireless receiver X O O O O O Wireless cards X O O O O O This form has been prepared in the component is...
...(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Optical disk drive X O O O O O Optional docking device X O O O O O Power adapter X O O O O O Power supply X O O O O O Remote control X O O O O O Smart card/Java™ card X O O O O O reader Speakers, external X O O O O O TV tuner X O O O O O USB flash memory drive X O O O O O USB hub X O O O O O Web camera X O O O O O Wireless receiver X O O O O O Wireless cards X O O O O O This form has been prepared in the component is...