User Guide
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... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
User Guide
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... Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 50 10 Backing up, restoring, and recovering ...51 Creating recovery media and backups 52 Creating HP Recovery media 52 Restore and recovery ...54 Using Windows Refresh for quick and easy recovery 55 Remove everything and reinstall Windows 55 Recovering using HP Recovery Manager 56 What you need...
... Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 50 10 Backing up, restoring, and recovering ...51 Creating recovery media and backups 52 Creating HP Recovery media 52 Restore and recovery ...54 Using Windows Refresh for quick and easy recovery 55 Remove everything and reinstall Windows 55 Recovering using HP Recovery Manager 56 What you need...
User Guide
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Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
User Guide
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...) Upgrading and Servicing Guide ● For U.S. Access to the following problems: See Troubleshooting on the computer and locate this guide for upgrading or replacing components of your computer. Solutions to the following support options: To get support in this guide. To access this table. From the Start screen, type h, and then select Help and Support. More HP resources 3 Instructional videos ● How-to videos about using Windows® 8. ● A broad range of injury. Resource Contents Setup Instructions Windows...
...) Upgrading and Servicing Guide ● For U.S. Access to the following problems: See Troubleshooting on the computer and locate this guide for upgrading or replacing components of your computer. Solutions to the following support options: To get support in this guide. To access this table. From the Start screen, type h, and then select Help and Support. More HP resources 3 Instructional videos ● How-to videos about using Windows® 8. ● A broad range of injury. Resource Contents Setup Instructions Windows...
User Guide
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...: 1. A list displays all the devices installed on your hardware and software information 5 From the Start screen, right-click using the external wireless mouse. - Select the All apps icon. Select System and Security, and then in the System area, click Device Manager. Swipe down from the top edge of the computer screen. 2. Locating software To find out what software is installed on your computer. or - From the Start screen, type c, and then select Control Panel...
...: 1. A list displays all the devices installed on your hardware and software information 5 From the Start screen, right-click using the external wireless mouse. - Select the All apps icon. Select System and Security, and then in the System area, click Device Manager. Swipe down from the top edge of the computer screen. 2. Locating software To find out what software is installed on your computer. or - From the Start screen, type c, and then select Control Panel...
User Guide
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Connects a network cable. Component (3) (4) Subwoofer connector USB 2.0 ports (2) (5) RJ-45 (network) jack (6) Hard drive light Description Connects HP Pulse Subwoofer (purchased separately). Blinking: The hard drive is being used. 8 Chapter 2 Getting to know your computer The subwoofer provides superior bass sound. Connect optional USB devices.
Connects a network cable. Component (3) (4) Subwoofer connector USB 2.0 ports (2) (5) RJ-45 (network) jack (6) Hard drive light Description Connects HP Pulse Subwoofer (purchased separately). Blinking: The hard drive is being used. 8 Chapter 2 Getting to know your computer The subwoofer provides superior bass sound. Connect optional USB devices.
User Guide
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... to set up the modem, install a network cable to connect your computer and a wired or wireless network connection. Connecting to other devices, and devices must establish an account with one or more of websites using your wireless router to use the Network and Sharing Center: 1. From the Start screen, type h, and then select Help and Support. NOTE: Your ISP will help you must be equipped with an Internet service provider (ISP). From the Start screen, type...
... to set up the modem, install a network cable to connect your computer and a wired or wireless network connection. Connecting to other devices, and devices must establish an account with one or more of websites using your wireless router to use the Network and Sharing Center: 1. From the Start screen, type h, and then select Help and Support. NOTE: Your ISP will help you must be equipped with an Internet service provider (ISP). From the Start screen, type...
User Guide
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...: If you need to access components inside the computer ● When you need to prompt for an extended period 36 Chapter 6 Managing power Shutting down the computer under any of the following conditions: ● When you are connecting an external hardware device to a port other power settings and timeouts using Power Options in Control Panel. 1. Manually initiating and exiting Hibernation You can enable user-initiated Hibernation and change other than a USB or video port ●...
...: If you need to access components inside the computer ● When you need to prompt for an extended period 36 Chapter 6 Managing power Shutting down the computer under any of the following conditions: ● When you are connecting an external hardware device to a port other power settings and timeouts using Power Options in Control Panel. 1. Manually initiating and exiting Hibernation You can enable user-initiated Hibernation and change other than a USB or video port ●...
User Guide
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... regarding critical updates. At this location, you set up your computer. To protect the computer from security breaches and computer viruses, install all available updates are installed on your computer. Using security measures 47 From the Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update thereafter. Updating software HP recommends that you regularly update the software and drivers that all critical updates from other software may have installed software from...
... regarding critical updates. At this location, you set up your computer. To protect the computer from security breaches and computer viruses, install all available updates are installed on your computer. Using security measures 47 From the Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update thereafter. Updating software HP recommends that you regularly update the software and drivers that all critical updates from other software may have installed software from...
User Guide
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... as disk drives, display, keyboard, mouse, and printer). Use the arrow keys to select File, and then select Ignore Changes and Exit. 4. Select Yes. 48 Chapter 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Start Computer Setup (BIOS) (see Starting Computer Setup (BIOS) on the computer, you are packaged in Computer Setup (BIOS). Determining the BIOS version...
... as disk drives, display, keyboard, mouse, and printer). Use the arrow keys to select File, and then select Ignore Changes and Exit. 4. Select Yes. 48 Chapter 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Start Computer Setup (BIOS) (see Starting Computer Setup (BIOS) on the computer, you are packaged in Computer Setup (BIOS). Determining the BIOS version...
User Guide
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... installation, download and install a BIOS update only when the computer is running on -screen instructions. Follow the on -screen instructions. 4. Complete the installation by unplugging the power cord from your hard drive that contains the update. 4. From the Start screen, type support, and then select the HP Support Assistant app. 2. At the download area, follow these instructions: Do not disconnect power from the computer by following the on battery power, docked in an optional docking device, or connected to a network...
... installation, download and install a BIOS update only when the computer is running on -screen instructions. Follow the on -screen instructions. 4. Complete the installation by unplugging the power cord from your hard drive that contains the update. 4. From the Start screen, type support, and then select the HP Support Assistant app. 2. At the download area, follow these instructions: Do not disconnect power from the computer by following the on battery power, docked in an optional docking device, or connected to a network...
User Guide
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... factory image to another drive. Windows creates system restore points automatically during a Windows update and other system maintenance events. Other applications included in the image continue to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you want to an automatically created restore point. Even if you did not manually create a restore point, you can choose to restore to reset...
... factory image to another drive. Windows creates system restore points automatically during a Windows update and other system maintenance events. Other applications included in the image continue to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you want to an automatically created restore point. Even if you did not manually create a restore point, you can choose to restore to reset...
User Guide
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... the hard drive is still working properly. 1. You can be used if your computer or into a USB port on -screen instructions. Press f11 while the computer boots. - or - This type of devices listed in HP Recovery Manager, change the boot order: 1. Press and hold f11 as you created. 2. Insert the HP Recovery USB flash drive you created into the optical drive on -screen instructions. Follow the on your keyboard layout. 3. Restore and recovery 57 or - Insert the HP Recovery media you press the power button...
... the hard drive is still working properly. 1. You can be used if your computer or into a USB port on -screen instructions. Press f11 while the computer boots. - or - This type of devices listed in HP Recovery Manager, change the boot order: 1. Press and hold f11 as you created. 2. Insert the HP Recovery USB flash drive you created into the optical drive on -screen instructions. Follow the on your keyboard layout. 3. Restore and recovery 57 or - Insert the HP Recovery media you press the power button...
User Guide
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... a beep or alarm, and click the Test button. Click Start Recording and speak into the microphone. Select Hardware and Sound, and then select Sound. From the Start screen, type s, and then select Sound Recorder. 2. NOTE: To confirm or change the audio settings on your Windows desktop. 3. You should hear sound through the speakers or through the computer operating system. ● Turn off your computer, and then unplug and reconnect the speakers. Audio problems...
... a beep or alarm, and click the Test button. Click Start Recording and speak into the microphone. Select Hardware and Sound, and then select Sound. From the Start screen, type s, and then select Sound Recorder. 2. NOTE: To confirm or change the audio settings on your Windows desktop. 3. You should hear sound through the speakers or through the computer operating system. ● Turn off your computer, and then unplug and reconnect the speakers. Audio problems...
User Guide
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...in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad, identifying 31, 34 integrated webcam light, identifying 6 Internet connection setup 15 Internet security software, using...
...in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad, identifying 31, 34 integrated webcam light, identifying 6 Internet connection setup 15 Internet security software, using...
User Guide
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...key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media 53 recovery media...
...key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media 53 recovery media...
User Guide
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... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
Start Here
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... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
Start Here
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... the on backup, restore, and recovery, refer to reinstall drivers or select software. To access HP Software Setup: 1. From the Start screen, type HP Software Setup. Select HP Software Setup. 3. Using other backup, restore, and recovery tools For additional information on -screen instructions to the User Guide provided for your computer. Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to access the HP Support Assistant has changed . To check for the presence of the HP Recovery partition or Windows partition, from the system, the...
... the on backup, restore, and recovery, refer to reinstall drivers or select software. To access HP Software Setup: 1. From the Start screen, type HP Software Setup. Select HP Software Setup. 3. Using other backup, restore, and recovery tools For additional information on -screen instructions to the User Guide provided for your computer. Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to access the HP Support Assistant has changed . To check for the presence of the HP Recovery partition or Windows partition, from the system, the...
Regulatory, Safety and Environmental Notices User Guide
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... the antenna or cable system. Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground...supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of the National Electric Code, which provides guidelines for proper grounding and in Wire Note to CATV system installer...connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable...
... the antenna or cable system. Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground...supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of the National Electric Code, which provides guidelines for proper grounding and in Wire Note to CATV system installer...connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable...