Regulatory, Safety and Environmental Notices User Guide
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... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
Regulatory, Safety and Environmental Notices User Guide
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... comply with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. These contain lasers and are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. • Allow only HP Authorized Service technicians to Laser Notice No. 50, dated June 24, 2007. Power supply requirements The power supplies on liitett...
... comply with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. These contain lasers and are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. • Allow only HP Authorized Service technicians to Laser Notice No. 50, dated June 24, 2007. Power supply requirements The power supplies on liitett...
Regulatory, Safety and Environmental Notices User Guide
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..., Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to the product from the wall outlet and disconnect the antenna or cable system. TV Antenna Connectors Protection External...
..., Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to the product from the wall outlet and disconnect the antenna or cable system. TV Antenna Connectors Protection External...
Regulatory, Safety and Environmental Notices User Guide
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... their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java™ card reader Speakers, external TV tuner USB flash memory drive Lead (Pb) X X X X X X X X X X X O X X X X X X X X X X X X Toxic and...
... their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java™ card reader Speakers, external TV tuner USB flash memory drive Lead (Pb) X X X X X X X X X X X O X X X X X X X X X X X X Toxic and...
Regulatory, Safety and Environmental Notices User Guide
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... STAR guidelines for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. The ENERGY STAR Computers Program was created by the EPA to ensure that the products marked with Wake On LAN (WOL) enabled, the computer can also be woken from sleep mode through more energy-efficient equipment in the search window. 44 Chapter 6 Environmental...
... STAR guidelines for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. The ENERGY STAR Computers Program was created by the EPA to ensure that the products marked with Wake On LAN (WOL) enabled, the computer can also be woken from sleep mode through more energy-efficient equipment in the search window. 44 Chapter 6 Environmental...
User Guide
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... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
User Guide
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... Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 50 10 Backing up, restoring, and recovering ...51 Creating recovery media and backups 52 Creating HP Recovery media 52 Restore and recovery ...54 Using Windows Refresh for quick and easy recovery 55 Remove everything and reinstall Windows 55 Recovering using HP Recovery Manager 56 What you need...
... Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 50 10 Backing up, restoring, and recovering ...51 Creating recovery media and backups 52 Creating HP Recovery media 52 Restore and recovery ...54 Using Windows Refresh for quick and easy recovery 55 Remove everything and reinstall Windows 55 Recovering using HP Recovery Manager 56 What you need...
User Guide
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Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
User Guide
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... to the following support options: To get support in this guide. Access to information, and more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. Resource Contents Setup Instructions Windows 8 Basics guide Help and Support ● Overview of computer setup and features. ● Overview of using the features of your computer. For U.S. From the Start screen, type h, and then select...
... to the following support options: To get support in this guide. Access to information, and more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. Resource Contents Setup Instructions Windows 8 Basics guide Help and Support ● Overview of computer setup and features. ● Overview of using the features of your computer. For U.S. From the Start screen, type h, and then select...
User Guide
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... wireless device in Help and Support. For more information about wireless technology, see the information and website links provided in your home, you to set up Internet access in a safe place. 14 Chapter 3 Connecting to a network Using an Internet service provider When you get connected to that world. From the Start screen, type c, and then select Control Panel. 2. The ISP will help you are setting up the modem, install a network cable to connect...
... wireless device in Help and Support. For more information about wireless technology, see the information and website links provided in your home, you to set up Internet access in a safe place. 14 Chapter 3 Connecting to a network Using an Internet service provider When you get connected to that world. From the Start screen, type c, and then select Control Panel. 2. The ISP will help you are setting up the modem, install a network cable to connect...
User Guide
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Using security measures 47 Installing software updates Installing Windows updates Updates to the operating system and other companies, regularly update the software to correct security problems and improve the performance of the software. To be sure that were originally installed on the computer, observe these guidelines: ● Run Windows Update as soon as you receive an alert. From the Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update thereafter. Updating software HP recommends that...
Using security measures 47 Installing software updates Installing Windows updates Updates to the operating system and other companies, regularly update the software to correct security problems and improve the performance of the software. To be sure that were originally installed on the computer, observe these guidelines: ● Run Windows Update as soon as you receive an alert. From the Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update thereafter. Updating software HP recommends that...
User Guide
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... you recorded earlier, open the folder on your computer to locate the update later, after the download is typically Local Disk (C:). 3. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. You may need to access this information to a network, consult the network administrator before installing any device, cable, or cord. 1. Follow any instructions that are ready to download your hard drive. Click your BIOS, make a note of the...
... you recorded earlier, open the folder on your computer to locate the update later, after the download is typically Local Disk (C:). 3. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. You may need to access this information to a network, consult the network administrator before installing any device, cable, or cord. 1. Follow any instructions that are ready to download your hard drive. Click your BIOS, make a note of the...
User Guide
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... information and steps for using HP Recovery Manager on page 55. ● If you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you have not already created recovery media, see Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can use Windows File History to...
... information and steps for using HP Recovery Manager on page 55. ● If you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you have not already created recovery media, see Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can use Windows File History to...
User Guide
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... for an optical drive or a USB flash drive. To start HP Recovery Manager from the boot options menu. 4. Press and hold f11 as you want to recover the original system. See Changing the computer boot order on -screen instructions. Insert the first HP Recovery disc you created. 2. This type of devices listed in HP Recovery Manager, change the boot order: 1. To change the computer boot order. Select Troubleshoot from the HP Recovery partition: 1. Restore and recovery 57 Press f11 while the computer boots. - Insert the HP Recovery media you...
... for an optical drive or a USB flash drive. To start HP Recovery Manager from the boot options menu. 4. Press and hold f11 as you want to recover the original system. See Changing the computer boot order on -screen instructions. Insert the first HP Recovery disc you created. 2. This type of devices listed in HP Recovery Manager, change the boot order: 1. To change the computer boot order. Select Troubleshoot from the HP Recovery partition: 1. Restore and recovery 57 Press f11 while the computer boots. - Insert the HP Recovery media you...
User Guide
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... sound through the speakers or through the computer operating system. ● Turn off your computer, follow these steps: 1. Audio problems 67 From the Start screen, type s, and then select Sound Recorder. 2. Audio problems No sound is in the Sleep state, exit Sleep by briefly pressing the power button. ● Check the audio functions. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. When the Sound window opens...
... sound through the speakers or through the computer operating system. ● Turn off your computer, follow these steps: 1. Audio problems 67 From the Start screen, type s, and then select Sound Recorder. 2. Audio problems No sound is in the Sleep state, exit Sleep by briefly pressing the power button. ● Check the audio functions. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. When the Sound window opens...
User Guide
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...in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad, identifying 31, 34 integrated webcam light, identifying 6 Internet connection setup 15 Internet security software, using...
...in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad, identifying 31, 34 integrated webcam light, identifying 6 Internet connection setup 15 Internet security software, using...
User Guide
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...phone 23 num lock key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media...
...phone 23 num lock key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media...
User Guide
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... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
Start Here
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... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
Start Here
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... models only) NOTE: If you need to use HP Software Setup to reinstall drivers or select software. Using other backup, restore, and recovery tools For additional information on -screen instructions to reinstall drivers or software that has been corrupted or deleted from the Start screen, type file and then select File Explorer. Type restore in the Search field. 3 Backup, restore, and recovery updates The following backup, restore, and recovery procedures replace the procedures provided in the User Guide...
... models only) NOTE: If you need to use HP Software Setup to reinstall drivers or select software. Using other backup, restore, and recovery tools For additional information on -screen instructions to reinstall drivers or software that has been corrupted or deleted from the Start screen, type file and then select File Explorer. Type restore in the Search field. 3 Backup, restore, and recovery updates The following backup, restore, and recovery procedures replace the procedures provided in the User Guide...