Reference Guide
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Trouble with Wi-Fi setup? Load Original Place face down on the back of the printer for 5 seconds. hp.com/support/envyp6400 Press and hold the Wi-Fi button on glass or face up in document feeder. 2. Help and Support For troubleshooting..., Windows, or Mac device. Rotating purple lighting on the front edge of copies, press multiple times. Note: To increase number of the printer indicates setup mode. 1. English Printer Features 13 2 1 Automatic Document Feeder 2 Output Tray 3 Access Ink Cartridges Print/Scan Control Panel Information Wireless Cancel Resume Color Copy (left...
Trouble with Wi-Fi setup? Load Original Place face down on the back of the printer for 5 seconds. hp.com/support/envyp6400 Press and hold the Wi-Fi button on glass or face up in document feeder. 2. Help and Support For troubleshooting..., Windows, or Mac device. Rotating purple lighting on the front edge of copies, press multiple times. Note: To increase number of the printer indicates setup mode. 1. English Printer Features 13 2 1 Automatic Document Feeder 2 Output Tray 3 Access Ink Cartridges Print/Scan Control Panel Information Wireless Cancel Resume Color Copy (left...
User Guide
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...trademarks of Cisco in the documentation that comes with the printer. - or its affiliates. and other countries. HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY...Refer servicing to reduce risk of Google LLC. Microsoft and Windows are wet. - HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN. © Copyright 2020 HP Development Company, L.P. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT ...
...trademarks of Cisco in the documentation that comes with the printer. - or its affiliates. and other countries. HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY...Refer servicing to reduce risk of Google LLC. Microsoft and Windows are wet. - HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN. © Copyright 2020 HP Development Company, L.P. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT ...
User Guide
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... basics ...17 Load media ...18 Load original ...21 Change the default paper size detected by the printer 23 Paper basics ...24 3 Connect your printer ...25 Connect using the HP Smart app ...26 Connect to a wireless network with a router ...27 Connect wirelessly without a router...connection type ...34 Wireless settings ...35 Advanced printer management tools (for wireless printers 36 Tips for setting up and using a wireless printer 37 4 Printer management tools ...38 Use the HP Smart app to print, copy, scan, and troubleshoot 39 Open the HP printer software (Windows) ...40 Toolbox (Windows)...
... basics ...17 Load media ...18 Load original ...21 Change the default paper size detected by the printer 23 Paper basics ...24 3 Connect your printer ...25 Connect using the HP Smart app ...26 Connect to a wireless network with a router ...27 Connect wirelessly without a router...connection type ...34 Wireless settings ...35 Advanced printer management tools (for wireless printers 36 Tips for setting up and using a wireless printer 37 4 Printer management tools ...38 Use the HP Smart app to print, copy, scan, and troubleshoot 39 Open the HP printer software (Windows) ...40 Toolbox (Windows)...
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...63 Cartridge warranty information ...64 Tips for working with cartridges ...65 7 Copy, Scan, and Mobile Fax ...66 Copy and scan using HP Smart ...67 Copy from the printer ...69 Scan ...70 Tips for copy and scan success ...74 Mobile Fax ...75 8 Web Services ...76 What are Web Services? ......Set up Web Services ...78 Print with HP ePrint ...48 Remove Web Services ...80 9 Solve a problem ...81 Get help from the HP Smart app ...82 Get help in this guide ...83 Understand printer reports ...104 Solve problems using Web Services ...106 Maintain the printer ...107 Restore original factory defaults and ...
...63 Cartridge warranty information ...64 Tips for working with cartridges ...65 7 Copy, Scan, and Mobile Fax ...66 Copy and scan using HP Smart ...67 Copy from the printer ...69 Scan ...70 Tips for copy and scan success ...74 Mobile Fax ...75 8 Web Services ...76 What are Web Services? ......Set up Web Services ...78 Print with HP ePrint ...48 Remove Web Services ...80 9 Solve a problem ...81 Get help from the HP Smart app ...82 Get help in this guide ...83 Understand printer reports ...104 Solve problems using Web Services ...106 Maintain the printer ...107 Restore original factory defaults and ...
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1 Printer parts This section contains the following topics: ● Printer overview ● Buttons ● Print reports from control panel ● Edge lighting and status lights ● Quiet Mode ● Auto-Off ● Sleep mode ● Adjust printer lights or volume ENWW 1
1 Printer parts This section contains the following topics: ● Printer overview ● Buttons ● Print reports from control panel ● Edge lighting and status lights ● Quiet Mode ● Auto-Off ● Sleep mode ● Adjust printer lights or volume ENWW 1
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Printer overview ● Top and front view ● Back view Top and front view Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 Description Scanner lid Lid-backing Output tray Document feeder paper-width guides Document feeder input tray Paper-width guides Paper tray Paper tray door Ink cartridges Control panel Output tray extender (also referred to as the tray extender) Cartridge access door Scanner glass 2 Chapter 1 Printer parts ENWW
Printer overview ● Top and front view ● Back view Top and front view Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 Description Scanner lid Lid-backing Output tray Document feeder paper-width guides Document feeder input tray Paper-width guides Paper tray Paper tray door Ink cartridges Control panel Output tray extender (also referred to as the tray extender) Cartridge access door Scanner glass 2 Chapter 1 Printer parts ENWW
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Back view 1 Power connection 2 Wi-Fi button 3 Power button 4 USB port 5 Document feeder input tray ENWW Printer overview 3
Back view 1 Power connection 2 Wi-Fi button 3 Power button 4 USB port 5 Document feeder input tray ENWW Printer overview 3
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... count and error codes (lights white). To increase the number of copies, press the button multiple times. 4 Chapter 1 Printer parts ENWW Indicates the status of the printer ● Button combinations Control panel buttons Feature 1 2 3 4 5 6 Description (Wireless light): Lights blue. Lights up...(Start Copy Color): Lights colored, slowly changing color. For more information, see Printer warning or error status on page 100. (Start Copy Black): Lights white. For more information, see Printer warning or error status on page 100. (Document feeder error indicator): Warning icon...
... count and error codes (lights white). To increase the number of copies, press the button multiple times. 4 Chapter 1 Printer parts ENWW Indicates the status of the printer ● Button combinations Control panel buttons Feature 1 2 3 4 5 6 Description (Wireless light): Lights blue. Lights up...(Start Copy Color): Lights colored, slowly changing color. For more information, see Printer warning or error status on page 100. (Start Copy Black): Lights white. For more information, see Printer warning or error status on page 100. (Document feeder error indicator): Warning icon...
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...blinking), it is blinking white, press to confirm a connection attempt from other devices. ● Press to turn the printer on page 26. For more information, see Connect using the HP Smart app on or off + + Instruction Press and hold the Wi-Fi button for at least three seconds to...When it lights up, press to stop the current operation. (Information button): Prints out a printer information page on the current status. ● If it indicates an HP Instant Ink warning or error. NOTE: HP Instant Ink service might not be in all the buttons, then press the Information and Resume ...
...blinking), it is blinking white, press to confirm a connection attempt from other devices. ● Press to turn the printer on page 26. For more information, see Connect using the HP Smart app on or off + + Instruction Press and hold the Wi-Fi button for at least three seconds to...When it lights up, press to stop the current operation. (Information button): Prints out a printer information page on the current status. ● If it indicates an HP Instant Ink warning or error. NOTE: HP Instant Ink service might not be in all the buttons, then press the Information and Resume ...
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Function Complete product reset Restore factory defaults Button combination + Instruction A complete product reset will remove all your personal data, settings, and network information from the printer. With the cartridge access door open , press and hold the Power button for at least five seconds. Restoring the printer to factory defaults will clear all settings and functions previously set up on the printer. With the cartridge access door open , press and hold the Wi-Fi and Power buttons for at least three seconds. 6 Chapter 1 Printer parts ENWW
Function Complete product reset Restore factory defaults Button combination + Instruction A complete product reset will remove all your personal data, settings, and network information from the printer. With the cartridge access door open , press and hold the Power button for at least five seconds. Restoring the printer to factory defaults will clear all settings and functions previously set up on the printer. With the cartridge access door open , press and hold the Wi-Fi and Power buttons for at least three seconds. 6 Chapter 1 Printer parts ENWW
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... of Network, Wi-Fi Direct, Mobile Printing, and HP Instant Ink is mainly included in the table. Printer Status Report provides the current printer Press and at the same time. It can also help troubleshoot printer problems. Wireless Network Test Report shows the diagnostics Press ..., and then click the Print Quality Report button. ● HP Smart app (Win10): In the Printer settings, click Printer Reports, click Print Quality Diagnostics, and then click Print. Print reports from control panel 7 Printer Information Page provides the summary information about various aspects of the ...
... of Network, Wi-Fi Direct, Mobile Printing, and HP Instant Ink is mainly included in the table. Printer Status Report provides the current printer Press and at the same time. It can also help troubleshoot printer problems. Wireless Network Test Report shows the diagnostics Press ..., and then click the Print Quality Report button. ● HP Smart app (Win10): In the Printer settings, click Printer Reports, click Print Quality Diagnostics, and then click Print. Print reports from control panel 7 Printer Information Page provides the summary information about various aspects of the ...
User Guide
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...front of the paper tray. purple Light behavior The light bar glows purple from the middle outward, repeating. Complete setup using the HP Smart app or HP printer software. The printer will stay in Wi-Fi setup mode, waiting for two hours. Paper tray light: The paper tray light blinks to the ...right of the control panel, on page 100. These lights communicate printer states with color and movement. This lighting pattern means your printer is in Wi-Fi setup mode for the HP Smart app or HP printer software to indicate an error. When lit, it indicates media errors or warnings ...
...front of the paper tray. purple Light behavior The light bar glows purple from the middle outward, repeating. Complete setup using the HP Smart app or HP printer software. The printer will stay in Wi-Fi setup mode, waiting for two hours. Paper tray light: The paper tray light blinks to the ...right of the control panel, on page 100. These lights communicate printer states with color and movement. This lighting pattern means your printer is in Wi-Fi setup mode for the HP Smart app or HP printer software to indicate an error. When lit, it indicates media errors or warnings ...
User Guide
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... The light bar glows amber towards the edges, and then transitions to the printer. Table 1-1 Edge lighting - The outside edges. Amber flashes in the center. The printer is connecting to the HP Smart app and this state persists until network credentials are passed to green. ...ENWW Edge lighting and status lights 9 When the printer exits the error state, the amber light will transition ...
... The light bar glows amber towards the edges, and then transitions to the printer. Table 1-1 Edge lighting - The outside edges. Amber flashes in the center. The printer is connecting to the HP Smart app and this state persists until network credentials are passed to green. ...ENWW Edge lighting and status lights 9 When the printer exits the error state, the amber light will transition ...
User Guide
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...press and hold until all the buttons light up , and then press , , and at the same time. TIP: To turn off and then on the printer fast blink. The light bar glows blue and moves towards the edges, pulses amber in the center of the light bar. Table 1-2 Edge lighting - All... the center, ends with a small light bar glowing amber in the center. Wi-Fi Direct is a connection error during setup. 10 Chapter 1 Printer parts ENWW Turn the printer off Wi-Fi Direct from the control panel. Three quick amber flashes in the center. It can also be turned light bar glowing...
...press and hold until all the buttons light up , and then press , , and at the same time. TIP: To turn off and then on the printer fast blink. The light bar glows blue and moves towards the edges, pulses amber in the center of the light bar. Table 1-2 Edge lighting - All... the center, ends with a small light bar glowing amber in the center. Wi-Fi Direct is a connection error during setup. 10 Chapter 1 Printer parts ENWW Turn the printer off Wi-Fi Direct from the control panel. Three quick amber flashes in the center. It can also be turned light bar glowing...
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... Light behavior The light bar glows blue-white in the center. The printer is idle and connected to a wireless network. The printer is directly connected to the printer using Wi-Fi Direct, see Connect using the HP Smart app on page 30. The light bar pulses blue from other ...devices, you must disconnect currently connected devices. The computer or HP Smart app is identifying itself, when triggered by an iOS device through Printer Settings. Table 1-4 Edge lighting - For how to connect your device to your wireless network, see Connect...
... Light behavior The light bar glows blue-white in the center. The printer is idle and connected to a wireless network. The printer is directly connected to the printer using Wi-Fi Direct, see Connect using the HP Smart app on page 30. The light bar pulses blue from other ...devices, you must disconnect currently connected devices. The computer or HP Smart app is identifying itself, when triggered by an iOS device through Printer Settings. Table 1-4 Edge lighting - For how to connect your device to your wireless network, see Connect...
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... of updating. green Light behavior Green glows across the light bar, then transitions into other relevant lighting pattern (setup, idle, so on or off. The printer will restart and try to update later. Bar stays lit during the process of the following might occur: ● The... printer is downloading an update. ● An update is in the center of the light bar. The light bar pulses white in progress. ● There is ...
... of updating. green Light behavior Green glows across the light bar, then transitions into other relevant lighting pattern (setup, idle, so on or off. The printer will restart and try to update later. Bar stays lit during the process of the following might occur: ● The... printer is downloading an update. ● An update is in the center of the light bar. The light bar pulses white in progress. ● There is ...
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... only works for printing with the Draft or Best print quality, or if you print photos or envelopes, the printer works in the same way as when Quiet Mode is off by default. For more information, see Use the HP Smart app to reduce overall noise without affecting print quality. Tap the... printer image on or off . Open the EWS. For more information, see Open the embedded web server on page 39. 2. Click...
... only works for printing with the Draft or Best print quality, or if you print photos or envelopes, the printer works in the same way as when Quiet Mode is off by default. For more information, see Use the HP Smart app to reduce overall noise without affecting print quality. Tap the... printer image on or off . Open the EWS. For more information, see Open the embedded web server on page 39. 2. Click...
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...Mode on page 114 after 2 hours of inactivity to help reduce energy use. If your printer supports this energy-saving feature, Auto-Off is automatically enabled or disabled depending on . Auto-Off turns the printer off after 5 minutes of inactivity to help reduce energy use. ● Auto-Off ...is always enabled if the printer does not have network or fax capability. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, ...
...Mode on page 114 after 2 hours of inactivity to help reduce energy use. If your printer supports this energy-saving feature, Auto-Off is automatically enabled or disabled depending on . Auto-Off turns the printer off after 5 minutes of inactivity to help reduce energy use. ● Auto-Off ...is always enabled if the printer does not have network or fax capability. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, ...
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... the embedded web server on your printer. NOTE: If prompted for a password, enter the PIN from the label on page 36. 2. Click the Settings tab. 3. In the Power Management section, click Energy Save Mode, and select the desired option. ENWW Sleep mode 15 Use the HP Smart app to Sleep mode 1.... Click Apply. Open the embedded web server (EWS). You can also change the period of inactivity before the printer sleeps by completing the following steps. To change the time to change this ...
... the embedded web server on your printer. NOTE: If prompted for a password, enter the PIN from the label on page 36. 2. Click the Settings tab. 3. In the Power Management section, click Energy Save Mode, and select the desired option. ENWW Sleep mode 15 Use the HP Smart app to Sleep mode 1.... Click Apply. Open the embedded web server (EWS). You can also change the period of inactivity before the printer sleeps by completing the following steps. To change the time to change this ...
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Open HP Smart. To adjust printer lights or volume from Preferences. 16 Chapter 1 Printer parts ENWW Tap the printer image on page 39. 2. Find and change the settings from an Android or iOS device 1. Adjust printer lights or volume You can adjust the brightness of the printer lights or the volume of the sound effects according to print, copy, scan, and troubleshoot on the Home screen. 3. For more information, see Use the HP Smart app to your environment and needs.
Open HP Smart. To adjust printer lights or volume from Preferences. 16 Chapter 1 Printer parts ENWW Tap the printer image on page 39. 2. Find and change the settings from an Android or iOS device 1. Adjust printer lights or volume You can adjust the brightness of the printer lights or the volume of the sound effects according to print, copy, scan, and troubleshoot on the Home screen. 3. For more information, see Use the HP Smart app to your environment and needs.