Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
...vary by dragging and dropping items. PC Dashboard - PC Discovery - Check your computer has no guide titles listed in the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. To open the HP Advisor Dock, click the HP logo on your desktop and customize ...such as support information and programs. To see the items in the folder, your computer status at a glance with the PC Dashboard. HP Advisor has four major areas: PC Dock - Finding Onscreen Guides (Select models only) You can find offers for exciting new software and services.
...vary by dragging and dropping items. PC Dashboard - PC Discovery - Check your computer has no guide titles listed in the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. To open the HP Advisor Dock, click the HP logo on your desktop and customize ...such as support information and programs. To see the items in the folder, your computer status at a glance with the PC Dashboard. HP Advisor has four major areas: PC Dock - Finding Onscreen Guides (Select models only) You can find offers for exciting new software and services.
Getting Started
Page 58
... Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Additional Troubleshooting For additional troubleshooting solutions, refer to Use Your Computer" on page 13. 9 When the Recovery Manager is finished, ... Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance.
... Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Additional Troubleshooting For additional troubleshooting solutions, refer to Use Your Computer" on page 13. 9 When the Recovery Manager is finished, ... Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance.
Getting Started
Page 64
...to using the safest materials in the production of it can help . Please do not disable them. The packaging that screen savers can prevent your HP PC from going to a minimum, saving you 'll want you to enjoy this computer are committed to dispose of this computer is also designed to ... use up to 45% compared to make a change . Ensuring the health of your purchase. That's why we need , go to www.hp.com/go/recycle to use PCs in mind. Printed in mind More energy efficient Better and less materials for your old computer with the environment in Xxxxx That's why...
...to using the safest materials in the production of it can help . Please do not disable them. The packaging that screen savers can prevent your HP PC from going to a minimum, saving you 'll want you to enjoy this computer are committed to dispose of this computer is also designed to ... use up to 45% compared to make a change . Ensuring the health of your purchase. That's why we need , go to www.hp.com/go/recycle to use PCs in mind. Printed in mind More energy efficient Better and less materials for your old computer with the environment in Xxxxx That's why...
Getting Started Guide
Page 3
... megabyte (MB) is equal to 1,073,741,824 bytes. The BIOS menu is equal to 1,048,576 bytes, and one partition on the PC. 2. Press F10. Because of system resource requirements. One of decimal (base 10) capacity. Microsoft Windows and other programs, such as advertised. This... limitation is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box...
... megabyte (MB) is equal to 1,073,741,824 bytes. The BIOS menu is equal to 1,048,576 bytes, and one partition on the PC. 2. Press F10. Because of system resource requirements. One of decimal (base 10) capacity. Microsoft Windows and other programs, such as advertised. This... limitation is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box...
Getting Started Guide
Page 8
... Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Or Click Start, click All Programs, and then click... HP User Manuals. Where to find Limited Warranty and Support Guide or the ...
... Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Or Click Start, click All Programs, and then click... HP User Manuals. Where to find Limited Warranty and Support Guide or the ...
Getting Started Guide
Page 30
...help with setting up and using your computer. 2. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. Use the Help and Support Center for help 1. Where to the HP Customer Care Center website at the same time. The Help and Support Center ...provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it has not been tampered with qualified support specialists ● Support phone numbers 3. For help online, go through...
...help with setting up and using your computer. 2. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. Use the Help and Support Center for help 1. Where to the HP Customer Care Center website at the same time. The Help and Support Center ...provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it has not been tampered with qualified support specialists ● Support phone numbers 3. For help online, go through...
Getting Started Guide
Page 32
...Guide. Warranty print on demand statement You can send the part directly to your home or business in a few limitations and exclusions to fix your PC and/or in the CD/DVD provided in the box. Hewlett Packard, POD, P.O. This is provided in the box. For some important details...) days, there may be repaired or to have two choices: ● You can easily replace many times we can find the expressly provided HP Limited Warranty applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; There are covered during the warranty period. computer. Box 200...
...Guide. Warranty print on demand statement You can send the part directly to your home or business in a few limitations and exclusions to fix your PC and/or in the CD/DVD provided in the box. Hewlett Packard, POD, P.O. This is provided in the box. For some important details...) days, there may be repaired or to have two choices: ● You can easily replace many times we can find the expressly provided HP Limited Warranty applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; There are covered during the warranty period. computer. Box 200...
Setup Poster
Page 19
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
Setup Poster
Page 20
...For out-of mobile call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St. Printed in Turkey: Ukraine United Arab Emirates 0 848 672 672 (0.... 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515...
...For out-of mobile call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St. Printed in Turkey: Ukraine United Arab Emirates 0 848 672 672 (0.... 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515...
Quick Setup Guide
Page 5
...the express statements accompanying such products and services. Hewlett-Packard Company P.O. Warranty Print on Demand Statement You can find the expressly provided HP Limited Warranty applicable to another language without notice. The information contained herein is prohibited. Microsoft and Windows are set forth in printed ...format, you may be liable for home and other than those permitted by Macrovision. Please include your PC and/or in the CD/DVD provided in the start menu on equipment that is subject to change without the prior written ...
...the express statements accompanying such products and services. Hewlett-Packard Company P.O. Warranty Print on Demand Statement You can find the expressly provided HP Limited Warranty applicable to another language without notice. The information contained herein is prohibited. Microsoft and Windows are set forth in printed ...format, you may be liable for home and other than those permitted by Macrovision. Please include your PC and/or in the CD/DVD provided in the start menu on equipment that is subject to change without the prior written ...
Quick Setup Guide
Page 8
... folder Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Maintains your computer. Maintaining ... Where to a TV. Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. Safety & Regulatory Information Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities for computer owners. Or Click Start, click All...
... folder Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Maintains your computer. Maintaining ... Where to a TV. Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. Safety & Regulatory Information Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities for computer owners. Or Click Start, click All...
Quick Setup Guide
Page 12
...purchased separately). The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you need to recover the computer...Beats toggle button, press Fn+B to hear sound (see "Adjusting resolution"). To experience the full capability of the computer. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system tray. 2. For optimum viewing, you ...
...purchased separately). The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you need to recover the computer...Beats toggle button, press Fn+B to hear sound (see "Adjusting resolution"). To experience the full capability of the computer. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system tray. 2. For optimum viewing, you ...
Quick Setup Guide
Page 15
...instructions for the two- Do not power on the computer. Press the power button on each display and then press the power button on the PC or monitor. 2. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. Connect the monitors to an ...the bottom DVI connector. 3. When the setup is active; The power indicator light on the back of the displays will turn blue when the PC starts. the lights will be amber; Right-click on the Eyefinity Catalyst™ icon on all connected displays. 6. NOTE: During the initial ...
...instructions for the two- Do not power on the computer. Press the power button on each display and then press the power button on the PC or monitor. 2. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. Connect the monitors to an ...the bottom DVI connector. 3. When the setup is active; The power indicator light on the back of the displays will turn blue when the PC starts. the lights will be amber; Right-click on the Eyefinity Catalyst™ icon on all connected displays. 6. NOTE: During the initial ...
Quick Setup Guide
Page 26
...through your computer. Don't forget to get help 1. Use the Help and Support Center for future reference. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. The Help and Support Center provides useful troubleshooting information and includes the following information...computer, from your product information for help with qualified support specialists ● Support phone numbers 2. Where to register! Award-winning HP Customer Support is our promise to write down your computer. If you think you need. The first four items on your ...
...through your computer. Don't forget to get help 1. Use the Help and Support Center for future reference. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. The Help and Support Center provides useful troubleshooting information and includes the following information...computer, from your product information for help with qualified support specialists ● Support phone numbers 2. Where to register! Award-winning HP Customer Support is our promise to write down your computer. If you think you need. The first four items on your ...
Troubleshooting & Maintenance Guide
Page 2
...this document may see a difference between the size reported by Macrovision. Because of decimal (base 10) capacity. Use of HP. Press F10. HP shall not be construed as advertised. No part of this copyright protection technology must be smaller than those permitted by copyright law...to change without notice. The storage capacity of our products for Hewlett-Packard products and services are trademarks of its software on the PC. 2. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the documentation, or on the hard disk drive at ...
...this document may see a difference between the size reported by Macrovision. Because of decimal (base 10) capacity. Use of HP. Press F10. HP shall not be construed as advertised. No part of this copyright protection technology must be smaller than those permitted by copyright law...to change without notice. The storage capacity of our products for Hewlett-Packard products and services are trademarks of its software on the PC. 2. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the documentation, or on the hard disk drive at ...
Quick Setup Guide - Windows 8
Page 11
3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you to enable and disable Beats. If you use . ... Beats on the screen. Right-click the Volume icon (white speaker) in the notification area, at the far right of the task bar. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. If you may need to adjust some settings to...
3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you to enable and disable Beats. If you use . ... Beats on the screen. Right-click the Volume icon (white speaker) in the notification area, at the far right of the task bar. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. If you may need to adjust some settings to...
Quick Setup Guide - Windows 8
Page 14
...-monitor setup (or for three monitors), and proceed to the instructions in the setup view. NOTE: The three-monitor setup requires that the PC is set up additional features Press the power button on the back of the displays will be amber; When the setup is completed. 5. or...up ATI Catalyst Control Center™. 2. The power indicator light on all connected displays. 6. you may see the extended desktop on each of the PC. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. Right-click on the Eyefinity Catalyst™ icon ...
...-monitor setup (or for three monitors), and proceed to the instructions in the setup view. NOTE: The three-monitor setup requires that the PC is set up additional features Press the power button on the back of the displays will be amber; When the setup is completed. 5. or...up ATI Catalyst Control Center™. 2. The power indicator light on all connected displays. 6. you may see the extended desktop on each of the PC. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. Right-click on the Eyefinity Catalyst™ icon ...