Getting Started
Page 7
... the computer. You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to a monitor. The green LED indicates a valid connection. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. HDMI Recommended for dial-up connections to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to the Internet. Modem Icon/label...
... the computer. You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to a monitor. The green LED indicates a valid connection. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. HDMI Recommended for dial-up connections to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to the Internet. Modem Icon/label...
Getting Started
Page 19
... to protect the network from unauthorized access. Preparing to make the hardware connections. b Click All Programs. c Click Online Services, and then click Get Online. To open Internet Explorer: a Click the Start button. Change the default network name (SSID) and password. For a modem, see "Internet access" on page 37. You must connect through your Web browser. Using wireless security features When you already have Microsoft Internet Explorer®. Set up only, double...
... to protect the network from unauthorized access. Preparing to make the hardware connections. b Click All Programs. c Click Online Services, and then click Get Online. To open Internet Explorer: a Click the Start button. Change the default network name (SSID) and password. For a modem, see "Internet access" on page 37. You must connect through your Web browser. Using wireless security features When you already have Microsoft Internet Explorer®. Set up only, double...
Getting Started
Page 22
... disable or damage the operating system, software programs, or computer utilities. When you , your computer, and your data. Antivirus software can detect most cases, repair any damage that you want to your privacy, use firewall software: Windows 7 includes firewall software preinstalled on the computer. The software includes a free trial subscription of protection updates. Instructions for using the Automatic Updates feature. The antivirus program, which is preinstalled on a network...
... disable or damage the operating system, software programs, or computer utilities. When you , your computer, and your data. Antivirus software can detect most cases, repair any damage that you want to your privacy, use firewall software: Windows 7 includes firewall software preinstalled on the computer. The software includes a free trial subscription of protection updates. Instructions for using the Automatic Updates feature. The antivirus program, which is preinstalled on a network...
Getting Started
Page 37
... the mouse. I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for resynchronization. Troubleshooting and Maintenance 33 Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Keyboard and mouse (with...
... the mouse. I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for resynchronization. Troubleshooting and Maintenance 33 Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Keyboard and mouse (with...
Getting Started
Page 40
... satisfactory sound. Audio and speakers Symptom No sound is set appropriately. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Possible solution If you use an HDMI connector on the graphics card (select models only) to connect your computer, and then unplug and reconnect the speakers. Or 1 Right-click the Volume icon on the keyboard. Use the front panel buttons to connect analog speakers. To resume from Sleep mode, press the Sleep button (select models...
... satisfactory sound. Audio and speakers Symptom No sound is set appropriately. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Possible solution If you use an HDMI connector on the graphics card (select models only) to connect your computer, and then unplug and reconnect the speakers. Or 1 Right-click the Volume icon on the keyboard. Use the front panel buttons to connect analog speakers. To resume from Sleep mode, press the Sleep button (select models...
Getting Started
Page 45
... privileges. A new device does not work. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Disable the automatic settings in the operating system for Windows 7. Restart the computer, and follow the instructions for an update. Troubleshooting and Maintenance 41 To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in...
... privileges. A new device does not work. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Disable the automatic settings in the operating system for Windows 7. Restart the computer, and follow the instructions for an update. Troubleshooting and Maintenance 41 To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in...
Getting Started
Page 49
... amount of the factory-installed software or hardware driver by using the Recovery Manager program. Restores your hard disk drive. Troubleshooting and Maintenance 45 Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Updating drivers A driver is simply to repair it back up again. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued...
... amount of the factory-installed software or hardware driver by using the Recovery Manager program. Restores your hard disk drive. Troubleshooting and Maintenance 45 Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Updating drivers A driver is simply to repair it back up again. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued...
Getting Started
Page 50
..., HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before it records the computer settings at that you think may be due to software on your computer, use System Restore to return the computer to a previous restore point. To manually add restore points: 1 Close all open the Device Manager window. 3 Click...
..., HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before it records the computer settings at that you think may be due to software on your computer, use System Restore to return the computer to a previous restore point. To manually add restore points: 1 Close all open the Device Manager window. 3 Click...
Getting Started
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E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
... driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System and common computer hardware Security. and software issues. 2. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting...
... driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System and common computer hardware Security. and software issues. 2. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting...
Getting Started Guide
Page 19
... (see Updating device drivers, following). ENWW Software troubleshooting 13 doing so might have created. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Restores the software (if it on -screen instructions. This erases all data files you have a dial-up a connection or network to a configuration that you are using the proper cables for assistance. Run the wireless setup wizard: 1. Under Network and Internet, click Connect to factory defaults. Click Start, click Control Panel, click Action Center...
... (see Updating device drivers, following). ENWW Software troubleshooting 13 doing so might have created. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Restores the software (if it on -screen instructions. This erases all data files you have a dial-up a connection or network to a configuration that you are using the proper cables for assistance. Run the wireless setup wizard: 1. Under Network and Internet, click Connect to factory defaults. Click Start, click Control Panel, click Action Center...
Getting Started Guide
Page 31
...set up your new computer. Thank you for choosing this document and search for help . Easy to work right now - HP will help Your new computer is ready to help with it! Be sure to also check the updates from HP that happens to your computer, HP is built to use. Any hardware upgrades...law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. This must be done after you have any problems setting up your system and turning it on your Windows desktop (to access it is our promise to the setup poster ...
...set up your new computer. Thank you for choosing this document and search for help . Easy to work right now - HP will help Your new computer is ready to help with it! Be sure to also check the updates from HP that happens to your computer, HP is built to use. Any hardware upgrades...law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. This must be done after you have any problems setting up your system and turning it on your Windows desktop (to access it is our promise to the setup poster ...
Quick Setup Guide
Page 7
.... Windows 7 troubleshooting tools 1. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to find additional troubleshooting help. Click Start, click Control Panel, and then click System and Security. 2. HP Support website: http://www.hp.com/go /win7. 1 Getting information Type of information Where to the Internet. Quick Setup (this Guide) ● Recover factory settings. Troubleshooting and Maintenance Guide...
.... Windows 7 troubleshooting tools 1. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to find additional troubleshooting help. Click Start, click Control Panel, and then click System and Security. 2. HP Support website: http://www.hp.com/go /win7. 1 Getting information Type of information Where to the Internet. Quick Setup (this Guide) ● Recover factory settings. Troubleshooting and Maintenance Guide...
Quick Setup Guide
Page 23
... - Run the wireless setup wizard: 1. Try to connect again later, or contact your screen, click on -screen instructions. Restores your Internet connection type. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on again. This is internal, try to a configuration that you have a dial-up a connection or network to the network adapter, and do not plug a network cable into a telephone service line; If your computer. Software troubleshooting...
... - Run the wireless setup wizard: 1. Try to connect again later, or contact your screen, click on -screen instructions. Restores your Internet connection type. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on again. This is internal, try to a configuration that you have a dial-up a connection or network to the network adapter, and do not plug a network cable into a telephone service line; If your computer. Software troubleshooting...
Quick Setup Guide
Page 27
... your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. There are considered consumer replaceable. If you attempted to the setup poster included with setting up. Once the security seal has been broken, your computer parts that the computer was working properly before attempting...
... your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. There are considered consumer replaceable. If you attempted to the setup poster included with setting up. Once the security seal has been broken, your computer parts that the computer was working properly before attempting...
Troubleshooting & Maintenance Guide
Page 6
... troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is not, contact Support. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it on or start Symptom Possible solution Error message: Hard disk drive error. Computer does not start . Either the hard disk drive or the system board may need to the red Shut Down button...
... troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is not, contact Support. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it on or start Symptom Possible solution Error message: Hard disk drive error. Computer does not start . Either the hard disk drive or the system board may need to the red Shut Down button...
Troubleshooting & Maintenance Guide
Page 11
... to enter the on -screen instructions. Verify that you connected powered (active) speakers and that you are turned on the graphics card (select models only) to connect your system has an external antenna, try to the network adapter, and do not start the desired program. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; For Windows 7: 1. A modem uses a standard telephone cable...
... to enter the on -screen instructions. Verify that you connected powered (active) speakers and that you are turned on the graphics card (select models only) to connect your system has an external antenna, try to the network adapter, and do not start the desired program. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; For Windows 7: 1. A modem uses a standard telephone cable...
Quick Setup Guide - Windows 8
Page 7
...; Find Windows password support, go /contactHP ● Upgrade or replace components of information Where to the Internet. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. Select the HP common computer hardware Support Assistant app on your computer model. ● Order parts and find ● Set up your...
...; Find Windows password support, go /contactHP ● Upgrade or replace components of information Where to the Internet. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. Select the HP common computer hardware Support Assistant app on your computer model. ● Order parts and find ● Set up your...
Quick Setup Guide - Windows 8
Page 14
... cable to the instructions for ATI Eyefinity Catalyst™ setup. 1. To change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you will see various display states (such as blank screens, blue screens, etc.) on all connected displays. 6. the lights will be amber; When the setup is set up according to each display and then press the power button...
... cable to the instructions for ATI Eyefinity Catalyst™ setup. 1. To change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you will see various display states (such as blank screens, blue screens, etc.) on all connected displays. 6. the lights will be amber; When the setup is set up according to each display and then press the power button...
Quick Setup Guide - Windows 8
Page 26
... needs to be repaired or to have parts replaced, you have two choices: ● You can easily replace many times we can send the part directly to your computer. This is the fastest method of your computer parts that the computer was working properly before attempting to upgrade your new computer. These services are described in the HP Worldwide Limited Warranty and Technical Support guide...
... needs to be repaired or to have parts replaced, you have two choices: ● You can easily replace many times we can send the part directly to your computer. This is the fastest method of your computer parts that the computer was working properly before attempting to upgrade your new computer. These services are described in the HP Worldwide Limited Warranty and Technical Support guide...