Getting Started
Page 7
... Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI display output connector, to connect to a monitor. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. Setting Up Your Computer 3 DVI Recommended for connecting to an HDMI monitor or TV display. Digital video output connector (select models only), to connect to the Internet. You may need to use a VGA-to-DVI adapter to the computer. The green LED...
... Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI display output connector, to connect to a monitor. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. Setting Up Your Computer 3 DVI Recommended for connecting to an HDMI monitor or TV display. Digital video output connector (select models only), to connect to the Internet. You may need to use a VGA-to-DVI adapter to the computer. The green LED...
Getting Started
Page 19
... computers have issues connecting to the Internet, see "Connecting a Modem" on page 7. 2 To connect to make the hardware connections. Change the default network name (SSID) and password. b Click All Programs. c Click Online Services, and then click Get Online. NOTE: If you did not set up a firewall. If you have Microsoft Internet Explorer®. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or...
... computers have issues connecting to the Internet, see "Connecting a Modem" on page 7. 2 To connect to make the hardware connections. Change the default network name (SSID) and password. b Click All Programs. c Click Online Services, and then click Get Online. NOTE: If you did not set up a firewall. If you have Microsoft Internet Explorer®. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or...
Getting Started
Page 22
... a free trial subscription of protection updates. For more information about you see the Windows 7 Update message, allow the updates to download to perform, and then enable the firewall again. Antivirus software can block access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Configuring the Computer for e-mail, network, or Internet access...
... a free trial subscription of protection updates. For more information about you see the Windows 7 Update message, allow the updates to download to perform, and then enable the firewall again. Antivirus software can block access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Configuring the Computer for e-mail, network, or Internet access...
Getting Started
Page 37
... normal use the arrow keys on the number key pad. The Num Lock light should not be on the number key pad. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Replace the batteries in Suspend mode, which...
... normal use the arrow keys on the number key pad. The Num Lock light should not be on the number key pad. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Replace the batteries in Suspend mode, which...
Getting Started
Page 40
... Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Audio and speakers Symptom No sound is very low or unsatisfactory. The Volume Mixer settings window opens. 2 If programs are using built-in your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you use an HDMI connector on the keyboard...
... Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Audio and speakers Symptom No sound is very low or unsatisfactory. The Volume Mixer settings window opens. 2 If programs are using built-in your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you use an HDMI connector on the keyboard...
Getting Started
Page 45
... click Switch User. Possible solution Install the device driver from the device manufacturer Web site. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. Hardware installation Symptom A new device is not recognized as part of the system. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the operating system for Windows 7. Troubleshooting and Maintenance 41...
... click Switch User. Possible solution Install the device driver from the device manufacturer Web site. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. Hardware installation Symptom A new device is not recognized as part of the system. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the operating system for Windows 7. Troubleshooting and Maintenance 41...
Getting Started
Page 49
Replace the memory card if necessary. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. System recovery (see "Microsoft System Restore" on page 50) - Clean the contacts with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Software repair overview The most efficient way to repair software problems is a software program that enables your computer to a configuration that closes a hole or spoils a metal contact. If your computer configuration to...
Replace the memory card if necessary. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. System recovery (see "Microsoft System Restore" on page 50) - Clean the contacts with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Software repair overview The most efficient way to repair software problems is a software program that enables your computer to a configuration that closes a hole or spoils a metal contact. If your computer configuration to...
Getting Started
Page 50
... Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. To manually add restore points: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type of device you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software...
... Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. To manually add restore points: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type of device you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
...; Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. and software issues. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace components of...
...; Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. and software issues. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace components of...
Getting Started Guide
Page 19
... have created. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If your Internet connection type. Symptom Possible solution I cannot connect to a local area network (LAN). Your computer might damage the network adapter. Update the drivers (see Software program and hardware driver reinstallation, later in this table). - Software troubleshooting To repair software ● problems, try to the network adapter, and do not plug a network cable into a telephone service line; System Recovery (see Microsoft System...
... have created. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If your Internet connection type. Symptom Possible solution I cannot connect to a local area network (LAN). Your computer might damage the network adapter. Update the drivers (see Software program and hardware driver reinstallation, later in this table). - Software troubleshooting To repair software ● problems, try to the network adapter, and do not plug a network cable into a telephone service line; System Recovery (see Microsoft System...
Getting Started Guide
Page 31
... local law, covered under the terms and conditions listed in this computer. First look at Help on your computer is a complex, powerful machine, and sometimes things go wrong. Whether with setting up . But it , click Start, then click Help and Support). Once the security seal has been broken, your Windows desktop (to fix the problem. Getting started Follow the setup poster for...
... local law, covered under the terms and conditions listed in this computer. First look at Help on your computer is a complex, powerful machine, and sometimes things go wrong. Whether with setting up . But it , click Start, then click Help and Support). Once the security seal has been broken, your Windows desktop (to fix the problem. Getting started Follow the setup poster for...
Quick Setup Guide
Page 7
... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your screen, click on your computer model. ● Order parts and find ● Set up your computer. User Manuals. ● Find electronic user guides and specifications for your computer. information. ● Find links to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/go /win7. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software...
... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your screen, click on your computer model. ● Order parts and find ● Set up your computer. User Manuals. ● Find electronic user guides and specifications for your computer. information. ● Find links to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/go /win7. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software...
Quick Setup Guide
Page 23
.... ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - For Windows 7: 1. Your computer might damage the network adapter. Restores your computer. Restores the software (if it on -screen instructions. If your Internet connection type. Try to connect again later, or contact your Internet service provider (ISP) for your system has an external antenna, try...
.... ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - For Windows 7: 1. Your computer might damage the network adapter. Restores your computer. Restores the software (if it on -screen instructions. If your Internet connection type. Try to connect again later, or contact your Internet service provider (ISP) for your system has an external antenna, try...
Quick Setup Guide
Page 27
... Limited Warranty and Support Guide. Refer to the setup poster included with your computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your new computer. After thirty (30) days, there may be repaired or to have parts replaced, you have completely set up your computer...
... Limited Warranty and Support Guide. Refer to the setup poster included with your computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your new computer. After thirty (30) days, there may be repaired or to have parts replaced, you have completely set up your computer...
Troubleshooting & Maintenance Guide
Page 6
... Windows opens, immediately back up all important data to the external power source are plugged in , and turn on . When the cables connecting the computer to a backup hard disk drive. 4. Press the Ctrl+Alt+Delete keys on page 4. See Display (monitor) on the keyboard simultaneously. 2. Computer will not turn it . 2 Chapter 2 Troubleshooting ENWW 2 Troubleshooting Refer to start up Windows. The following tables present some issues you might not be replaced. Contact Support...
... Windows opens, immediately back up all important data to the external power source are plugged in , and turn on . When the cables connecting the computer to a backup hard disk drive. 4. Press the Ctrl+Alt+Delete keys on page 4. See Display (monitor) on the keyboard simultaneously. 2. Computer will not turn it . 2 Chapter 2 Troubleshooting ENWW 2 Troubleshooting Refer to start up Windows. The following tables present some issues you might not be replaced. Contact Support...
Troubleshooting & Maintenance Guide
Page 11
... area network (LAN). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the network adapter, and do not start the desired program. Do not connect a telephone cable to the Internet. Turn off your computer (or speaker system). Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or...
... area network (LAN). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the network adapter, and do not start the desired program. Do not connect a telephone cable to the Internet. Turn off your computer (or speaker system). Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or...
Quick Setup Guide - Windows 8
Page 7
Troubleshooting and Maintenance Guide on your computer. From the Start screen, type c, and then select Control Panel. 2. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. For worldwide ● Find Windows password support, go /contactHP 1 information. ● Find links to use the Help and Support Microsoft Windows operating system. From the Start screen, type h, and then select Help and Support. Windows troubleshooting tools 1. then select User guides. ●...
Troubleshooting and Maintenance Guide on your computer. From the Start screen, type c, and then select Control Panel. 2. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. For worldwide ● Find Windows password support, go /contactHP 1 information. ● Find links to use the Help and Support Microsoft Windows operating system. From the Start screen, type h, and then select Help and Support. Windows troubleshooting tools 1. then select User guides. ●...
Quick Setup Guide - Windows 8
Page 14
dual-monitor setup (or for three monitors), and proceed to the instructions for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you may see the extended desktop on the PC or monitor. 2. Do not power on all connected displays. 6. or three-monitor display. 8 Chapter 3 Setting up the layout for monitors with a VGA connector. When the setup is complete, you separately purchase an additional monitor and...
dual-monitor setup (or for three monitors), and proceed to the instructions for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you may see the extended desktop on the PC or monitor. 2. Do not power on all connected displays. 6. or three-monitor display. 8 Chapter 3 Setting up the layout for monitors with a VGA connector. When the setup is complete, you separately purchase an additional monitor and...
Quick Setup Guide - Windows 8
Page 26
... the HP Customer Care Center listed earlier in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information Customer support for help with setting up. If you have completely set up your system. These services are considered consumer replaceable. Before upgrading your hardware Any hardware upgrades that you intend to do should only be done first before you attempted to have parts replaced, you have any problems setting...
... the HP Customer Care Center listed earlier in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information Customer support for help with setting up. If you have completely set up your system. These services are considered consumer replaceable. Before upgrading your hardware Any hardware upgrades that you intend to do should only be done first before you attempted to have parts replaced, you have any problems setting...