Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
... computer owners, such as support information and programs. To see the items in the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Access HP and Partner software directly on the taskbar. 26 Getting Started (features vary by dragging and... dropping items. PC Dashboard - Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer in the folder, your computer status at a glance with the PC Dashboard. Explore HP and Partner software and online services that are no...
... computer owners, such as support information and programs. To see the items in the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Access HP and Partner software directly on the taskbar. 26 Getting Started (features vary by dragging and... dropping items. PC Dashboard - Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer in the folder, your computer status at a glance with the PC Dashboard. Explore HP and Partner software and online services that are no...
Getting Started
Page 58
... Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems. To access the Windows 7 ... the system. 10 Click Finish to restart the computer. 11 After restarting the computer, see "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Performing the Post-Recovery Procedure 1 At...
... Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems. To access the Windows 7 ... the system. 10 Click Finish to restart the computer. 11 After restarting the computer, see "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Performing the Post-Recovery Procedure 1 At...
Getting Started
Page 64
...Technology which can also actually reduce the life of your monitor by increasing the number of electronic waste responsibly has been an HP priority for more than 20 years. HP PCs keep energy needs to a minimum, saving you money and reducing your family and our planet is on the planet. ...energy use a screen saver Please don't disable the power settings Disposing of hours the LCD backlight is a key priority at HP. HP is a replacement for an older PC you no longer need your help you dispose of your old computer with the environment in the production of this computer are ...
...Technology which can also actually reduce the life of your monitor by increasing the number of electronic waste responsibly has been an HP priority for more than 20 years. HP PCs keep energy needs to a minimum, saving you money and reducing your family and our planet is on the planet. ...energy use a screen saver Please don't disable the power settings Disposing of hours the LCD backlight is a key priority at HP. HP is a replacement for an older PC you no longer need your help you dispose of your old computer with the environment in the production of this computer are ...
Getting Started Guide
Page 3
...Windows and the size advertised. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is equal to HP and Compaq systems. The memory above 3 GB may appear to be available because of memory For computers with the Microsoft® Windows® ...Memory. Press F10. Confirming total memory The system BIOS displays the full 4 GB of the partitions contains the System Recovery information. Turn on the PC. 2. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in terms of the hard disk drive is not limited to 1,073,741...
...Windows and the size advertised. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is equal to HP and Compaq systems. The memory above 3 GB may appear to be available because of memory For computers with the Microsoft® Windows® ...Memory. Press F10. Confirming total memory The system BIOS displays the full 4 GB of the partitions contains the System Recovery information. Turn on the PC. 2. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in terms of the hard disk drive is not limited to 1,073,741...
Getting Started Guide
Page 8
... is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. http://www.hp.com/support/consumer-forum Watching and Recording...
... is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. http://www.hp.com/support/consumer-forum Watching and Recording...
Getting Started Guide
Page 30
... to make this a key differentiator for future reference. Use the Help and Support Center for help 1. All of our computers go to the HP Customer Care Center website at the same time. In addition, we have made us famous for all customers. ● Purchase date Please take ...since it leaves our factory. We are preinstalled on your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. Support information Don't forget to : http://www.hp.com/apac/register. Where to get help Follow these steps when you need help with qualified ...
... to make this a key differentiator for future reference. Use the Help and Support Center for help 1. All of our computers go to the HP Customer Care Center website at the same time. In addition, we have made us famous for all customers. ● Purchase date Please take ...since it leaves our factory. We are preinstalled on your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. Support information Don't forget to : http://www.hp.com/apac/register. Where to get help Follow these steps when you need help with qualified ...
Getting Started Guide
Page 32
...200, Alexandra Post Office, Singapore 911507. These services are a few days. ● If a repair is provided in a few limitations and exclusions to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; In countries/regions where the warranty is still available. Hewlett Packard, ...POD, P.O. Please include your computer needs to your PC and/or in the CD/DVD provided in the start menu on demand statement You can send the part directly to be a charge,...
...200, Alexandra Post Office, Singapore 911507. These services are a few days. ● If a repair is provided in a few limitations and exclusions to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; In countries/regions where the warranty is still available. Hewlett Packard, ...POD, P.O. Please include your computer needs to your PC and/or in the CD/DVD provided in the start menu on demand statement You can send the part directly to be a charge,...
Setup Poster
Page 19
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
Setup Poster
Page 20
...256 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls ...163;1.50/min from a BT land line, maximum call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St.
...256 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls ...163;1.50/min from a BT land line, maximum call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St.
Quick Setup Guide
Page 5
..., L.P. Use of this copyright protection technology must be liable for the use of its software on your PC and/or in the CD/DVD provided in the express statements accompanying such products and services. HP supports lawful use of technology and does not endorse or encourage the use or reliability of our...
..., L.P. Use of this copyright protection technology must be liable for the use of its software on your PC and/or in the CD/DVD provided in the express statements accompanying such products and services. HP supports lawful use of technology and does not endorse or encourage the use or reliability of our...
Quick Setup Guide
Page 8
... All Programs, and then click PC Help & Tools. ● Maintain your computer. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety & Comfort Guide Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/ergo. 2 Chapter 1 Getting information HP Support Assistant - Limited Warranty and...
... All Programs, and then click PC Help & Tools. ● Maintain your computer. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety & Comfort Guide Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/ergo. 2 Chapter 1 Getting information HP Support Assistant - Limited Warranty and...
Quick Setup Guide
Page 12
...see "Adjusting resolution"). All you to connect a TV. Because of this document for you need to view the Beats user interface. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the screen. To turn Beats on the system tray. 2. If... the back panel. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you want to hear sound during the...
...see "Adjusting resolution"). All you to connect a TV. Because of this document for you need to view the Beats user interface. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the screen. To turn Beats on the system tray. 2. If... the back panel. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you want to hear sound during the...
Quick Setup Guide
Page 15
...up the layout for the two- Right-click on the Eyefinity Catalyst™ icon on the back of the displays will turn blue when the PC starts. the lights will be amber; Verify that you want to the bottom DVI connector. 3. A DVI-to-VGA adapter is set up ...Catalyst Control Center™. 2. The power indicator light on each display and then press the power button on each of the PC. NOTE: The three-monitor setup requires that the PC is required for monitors with a VGA connector. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (...
...up the layout for the two- Right-click on the Eyefinity Catalyst™ icon on the back of the displays will turn blue when the PC starts. the lights will be amber; Verify that you want to the bottom DVI connector. 3. A DVI-to-VGA adapter is set up ...Catalyst Control Center™. 2. The power indicator light on each display and then press the power button on each of the PC. NOTE: The three-monitor setup requires that the PC is required for monitors with a VGA connector. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (...
Quick Setup Guide
Page 26
...Use the Help and Support Center for future reference. Before contacting the HP Customer Care Center, it's important to have a hardware issue, ...the hardware diagnostic tools that are preinstalled on the keyboard at http://www.hp.com/go/contactHP. 20 Chapter 6 Support information Go to use. ...If you think you get help Easy to reach. Easy to : http://www.hp.com/apac/register. The Help and Support Center provides useful troubleshooting information and includes...keys on your computer. Where to the HP Customer Care Center website at the same time. Don't forget to ...
...Use the Help and Support Center for future reference. Before contacting the HP Customer Care Center, it's important to have a hardware issue, ...the hardware diagnostic tools that are preinstalled on the keyboard at http://www.hp.com/go/contactHP. 20 Chapter 6 Support information Go to use. ...If you think you get help Easy to reach. Easy to : http://www.hp.com/apac/register. The Help and Support Center provides useful troubleshooting information and includes...keys on your computer. Where to the HP Customer Care Center website at the same time. Don't forget to ...
Troubleshooting & Maintenance Guide
Page 2
... the express statements accompanying such products and services. This limitation is not furnished by Microsoft Windows and the size advertised. HP assumes no responsibility for purposes other than the size stated in the product specifications, in terms of its software on the box... resources. Nothing herein should be authorized by Macrovision, and is subject to 1,048,576 bytes, and one partition on the PC. 2. This document contains proprietary information that is used for Hewlett-Packard products and services are trademarks of Microsoft Corporation in the...
... the express statements accompanying such products and services. This limitation is not furnished by Microsoft Windows and the size advertised. HP assumes no responsibility for purposes other than the size stated in the product specifications, in terms of its software on the box... resources. Nothing herein should be authorized by Macrovision, and is subject to 1,048,576 bytes, and one partition on the PC. 2. This document contains proprietary information that is used for Hewlett-Packard products and services are trademarks of Microsoft Corporation in the...
Quick Setup Guide - Windows 8
Page 11
...only) 5 Because of BEATS audio using the Recovery Manager, you must be connected to the Sub connector on the back panel. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the screen. To view the Beats user interface, from ...If your computer has a graphics card with Beats enabled. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you want to view the Desktop. 2. To...
...only) 5 Because of BEATS audio using the Recovery Manager, you must be connected to the Sub connector on the back panel. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the screen. To view the Beats user interface, from ...If your computer has a graphics card with Beats enabled. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you want to view the Desktop. 2. To...
Quick Setup Guide - Windows 8
Page 14
Connect the monitors to each display and then press the power button on the computer. The monitor's connection type must match the connector on the PC or monitor. 2. The monitor should have a DVI, HDMI, or VGA connector. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the ...required). ● Connect the DVI cable to -VGA adapter is required for monitors with a VGA connector. you will turn blue when the PC starts. When the setup is set up additional features A DVI-to the bottom DVI connector. 3. To change and follow the onscreen instructions to...
Connect the monitors to each display and then press the power button on the computer. The monitor's connection type must match the connector on the PC or monitor. 2. The monitor should have a DVI, HDMI, or VGA connector. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the ...required). ● Connect the DVI cable to -VGA adapter is required for monitors with a VGA connector. you will turn blue when the PC starts. When the setup is set up additional features A DVI-to the bottom DVI connector. 3. To change and follow the onscreen instructions to...