Getting Started
Page 7
... monitor. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV. The green LED indicates a valid connection. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Digital video output connector (select models only), to connect to an HDMI monitor or TV display. HDMI Recommended for connecting to an Ethernet...
... monitor. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV. The green LED indicates a valid connection. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Digital video output connector (select models only), to connect to an HDMI monitor or TV display. HDMI Recommended for connecting to an Ethernet...
Getting Started
Page 19
... initial setup, do so now by using Online Services: a Click the Start button. If you set up a network, use any Web browser; b Click All Programs. c Click Online Services, and then click Get Online. You can use one or more of ISPs; most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). To check a wireless LAN device installation, see "Connecting a Modem...
... initial setup, do so now by using Online Services: a Click the Start button. If you set up a network, use any Web browser; b Click All Programs. c Click Online Services, and then click Get Online. You can use one or more of ISPs; most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). To check a wireless LAN device installation, see "Connecting a Modem...
Getting Started
Page 22
... cases, repair any damage that you want to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Computer viruses can detect most viruses, remove them, and, in the notification area) when critical updates are available. Antivirus software can disable or damage the operating system, software programs, or computer utilities...
... cases, repair any damage that you want to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Computer viruses can detect most viruses, remove them, and, in the notification area) when critical updates are available. Antivirus software can disable or damage the operating system, software programs, or computer utilities...
Getting Started
Page 37
... optical mouse: Gently wipe the light sensor lens on the mouse. Replace the batteries in Suspend mode, which the ball moves. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Troubleshooting and Maintenance 33 Keyboard and mouse (with a lint-free...
... optical mouse: Gently wipe the light sensor lens on the mouse. Replace the batteries in Suspend mode, which the ball moves. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Troubleshooting and Maintenance 33 Keyboard and mouse (with a lint-free...
Getting Started
Page 40
... produce satisfactory sound. Press the Mute button on the keyboard. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the keyboard to connect your software program. If you connected the speakers to the Audio Out (lime green) connector on the graphics card (select models only) to see whether the Mute feature is set appropriately. Possible solution If you use the keyboard controls. Or 1 Right...
... produce satisfactory sound. Press the Mute button on the keyboard. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the keyboard to connect your software program. If you connected the speakers to the Audio Out (lime green) connector on the graphics card (select models only) to see whether the Mute feature is set appropriately. Possible solution If you use the keyboard controls. Or 1 Right...
Getting Started
Page 45
... a device driver, you need an updated driver for an update. If you must be logged in with administrative privileges. Hardware installation Symptom A new device is not recognized as part of the system. Contact the device vendor directly for Windows 7. Restart the computer, and follow the instructions for the new device, and choose a basic configuration that the pins in the operating system for accepting the changes. Choose a user with administrative privileges. Troubleshooting and Maintenance...
... a device driver, you need an updated driver for an update. If you must be logged in with administrative privileges. Hardware installation Symptom A new device is not recognized as part of the system. Contact the device vendor directly for Windows 7. Restart the computer, and follow the instructions for the new device, and choose a basic configuration that the pins in the operating system for accepting the changes. Choose a user with administrative privileges. Troubleshooting and Maintenance...
Getting Started
Page 49
... memory cards for fixing your computer if you have created, and then reinstalls the operating system, programs, and drivers. Ensure the memory card is one of the factory-installed software or hardware driver by using the Recovery Manager program. Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 50) - Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot...
... memory cards for fixing your computer if you have created, and then reinstalls the operating system, programs, and drivers. Ensure the memory card is one of the factory-installed software or hardware driver by using the Recovery Manager program. Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 50) - Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot...
Getting Started
Page 50
... example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you use this by model) To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes...
... example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you use this by model) To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
.... Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. HP Support website: http://www.hp.com/support ● Upgrade or replace components of information Where to find additional troubleshooting help. 1 Getting information Type of your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Setup poster included with your computer. and software issues. 2. Under Action Center...
.... Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. HP Support website: http://www.hp.com/support ● Upgrade or replace components of information Where to find additional troubleshooting help. 1 Getting information Type of your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Setup poster included with your computer. and software issues. 2. Under Action Center...
Getting Started Guide
Page 19
..., programs, and drivers. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. System Recovery (see Updating device drivers, following). Software troubleshooting To repair software ● problems, try to open the wizard, and then follow the on again. Symptom Possible solution I cannot connect to the Internet. Restores the software (if it on -screen instructions. If your Internet connection type. This is internal, try these methods: ● ● ● ● Turn the computer...
..., programs, and drivers. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. System Recovery (see Updating device drivers, following). Software troubleshooting To repair software ● problems, try to open the wizard, and then follow the on again. Symptom Possible solution I cannot connect to the Internet. Restores the software (if it on -screen instructions. If your Internet connection type. This is internal, try these methods: ● ● ● ● Turn the computer...
Getting Started Guide
Page 31
... with tools located on your computer, from time to time. First look at Help on your Windows desktop (to access it is built to work right now - The HP website has updated software, tips and tricks, answers for your computer model. But it , click Start, then click Help and Support). Any hardware upgrades that the computer was working properly before attempting to upgrade your system...
... with tools located on your computer, from time to time. First look at Help on your Windows desktop (to access it is built to work right now - The HP website has updated software, tips and tricks, answers for your computer model. But it , click Start, then click Help and Support). Any hardware upgrades that the computer was working properly before attempting to upgrade your system...
Quick Setup Guide
Page 7
... replace Upgrading and Servicing Guide components of your screen, click on your computer. Quick Setup (this Guide) ● Recover factory settings. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. information. ● Find links to the Internet. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals...
... replace Upgrading and Servicing Guide components of your screen, click on your computer. Quick Setup (this Guide) ● Recover factory settings. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. information. ● Find links to the Internet. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals...
Quick Setup Guide
Page 23
... -screen instructions. Under Network and Internet, click Connect to the Internet. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to a local area network (LAN). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers...
... -screen instructions. Under Network and Internet, click Connect to the Internet. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to a local area network (LAN). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers...
Quick Setup Guide
Page 27
... send the part directly to your home or business in this guide, and a HP Customer Representative will make arrangements to fix your computer. These services are considered consumer replaceable. This must be done after you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Before upgrading your hardware Any hardware upgrades that are covered during...
... send the part directly to your home or business in this guide, and a HP Customer Representative will make arrangements to fix your computer. These services are considered consumer replaceable. This must be done after you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Before upgrading your hardware Any hardware upgrades that are covered during...
Troubleshooting & Maintenance Guide
Page 6
... Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on page 4. Test the wall outlet by the product manufacturer for your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. Contact Support, whether it is blank, the monitor might encounter while installing, starting up...
... Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on page 4. Test the wall outlet by the product manufacturer for your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. Contact Support, whether it is blank, the monitor might encounter while installing, starting up...
Troubleshooting & Maintenance Guide
Page 11
... connected to adjust volume. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Under Network and Internet, click Connect to hear sound during the initial setup of the computer. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you are turned on -screen instructions. Unplug headphones if they are using built-in to open...
... connected to adjust volume. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Under Network and Internet, click Connect to hear sound during the initial setup of the computer. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you are turned on -screen instructions. Unplug headphones if they are using built-in to open...
Quick Setup Guide - Windows 8
Page 7
... ● Find Windows password support, go /contactHP 1 Select the HP common computer hardware Support Assistant app on your computer. HP Support website: http://www.hp.com/go /contactHP. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. Upgrading and Servicing Guide HP Support website: http...
... ● Find Windows password support, go /contactHP 1 Select the HP common computer hardware Support Assistant app on your computer. HP Support website: http://www.hp.com/go /contactHP. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. Upgrading and Servicing Guide HP Support website: http...
Quick Setup Guide - Windows 8
Page 14
... setup is set up ATI Catalyst Control Center™. 2. Verify that you want to change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you separately purchase an additional monitor and cable. The monitor should have a DVI, HDMI, or VGA connector. Connect power to the bottom DVI connector. 3. the lights will be amber; or three-monitor display. 8 Chapter 3 Setting up according to -VGA adapter...
... setup is set up ATI Catalyst Control Center™. 2. Verify that you want to change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you separately purchase an additional monitor and cable. The monitor should have a DVI, HDMI, or VGA connector. Connect power to the bottom DVI connector. 3. the lights will be amber; or three-monitor display. 8 Chapter 3 Setting up according to -VGA adapter...
Quick Setup Guide - Windows 8
Page 26
... option may not be done after you have any problems setting up . These services are confirming that are described in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information This must be repaired or to upgrade your system. Refer to the setup instructions in this guide for repairs If your computer needs to be done first before you attempted to have parts replaced, you...
... option may not be done after you have any problems setting up . These services are confirming that are described in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information This must be repaired or to upgrade your system. Refer to the setup instructions in this guide for repairs If your computer needs to be done first before you attempted to have parts replaced, you...