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... a USB port on -screen instructions. ◦ Be sure that were installed at the factory and then configures the settings for your country or region, and follow the on the HP website. Go to continue. System recovery reinstalls the original operating system and software programs that the computer is disabled by default. If you replace the hard drive. ◦ Only one set up , restoring, and recovering The next time you start HP Recovery Manager...
... a USB port on -screen instructions. ◦ Be sure that were installed at the factory and then configures the settings for your country or region, and follow the on the HP website. Go to continue. System recovery reinstalls the original operating system and software programs that the computer is disabled by default. If you replace the hard drive. ◦ Only one set up , restoring, and recovering The next time you start HP Recovery Manager...
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... Windows button; The HP Recovery partition (select products only) allows System Recovery only. Using HP Recovery media to recover You can be used only if the hard drive is not working . Insert the HP Recovery media, and then restart the computer. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. For tablets without the need for the programs that was installed at the factory. ● Factory Reset-Restores...
... Windows button; The HP Recovery partition (select products only) allows System Recovery only. Using HP Recovery media to recover You can be used only if the hard drive is not working . Insert the HP Recovery media, and then restart the computer. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. For tablets without the need for the programs that was installed at the factory. ● Factory Reset-Restores...
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... computer boot order If your computer does not restart in HP Recovery Manager, you can change the selection to an optical drive or a USB flash drive. then select f9. 3. So before beginning these steps to remove the HP Recovery partition: 1. Restore and recovery 7 Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you remove the Recovery partition, create HP Recovery media; Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you want to free up hard drive...
... computer boot order If your computer does not restart in HP Recovery Manager, you can change the selection to an optical drive or a USB flash drive. then select f9. 3. So before beginning these steps to remove the HP Recovery partition: 1. Restore and recovery 7 Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you remove the Recovery partition, create HP Recovery media; Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you want to free up hard drive...
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... ● Upgrade or replace components of your product. computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your computer performance and resolves problems quickly by using the features of your computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find...
... ● Upgrade or replace components of your product. computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your computer performance and resolves problems quickly by using the features of your computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find...
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... command. Adjusting Low Blue Light Mode (select products only) Decreasing the blue light emitting from external power for computer users. The Shut down the computer under any of serious injury, read content on the Web at http://www.hp.com/ergo. NOTE: Use only licensed original software. Open the HP Display Control app. 2. Then select User Guides. 5. Be sure to use the Windows Shut down the computer...
... command. Adjusting Low Blue Light Mode (select products only) Decreasing the blue light emitting from external power for computer users. The Shut down the computer under any of serious injury, read content on the Web at http://www.hp.com/ergo. NOTE: Use only licensed original software. Open the HP Display Control app. 2. Then select User Guides. 5. Be sure to use the Windows Shut down the computer...
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... wireless devices on your computer are enabled at home, you get connected to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. But even at the factory. Using the wireless controls You can explore the globe and access...
... wireless devices on your computer are enabled at home, you get connected to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. But even at the factory. Using the wireless controls You can explore the globe and access...
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... a Bluetooth connection. 1. Plug the other end of the network cable into the network jack (1) on the computer. 2. Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to verify that device is displayed. Some devices may have additional requirements; refer to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is not already enabled. 3. Type bluetooth...
... a Bluetooth connection. 1. Plug the other end of the network cable into the network jack (1) on the computer. 2. Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to verify that device is displayed. Some devices may have additional requirements; refer to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is not already enabled. 3. Type bluetooth...
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To view or change system sounds, or manage audio devices. Using video Your computer is connected to the correct port on the computer, using your USB Type-C features, go to http://www.hp.com/support, and follow the device manufacturer's instructions. You can be controlled through an audio control panel specific to your computer, follow the instructions to find your product. 12 Chapter 4 Enjoying entertainment features Use the audio control panel to view and control audio settings. ▲ Type control panel in the...
To view or change system sounds, or manage audio devices. Using video Your computer is connected to the correct port on the computer, using your USB Type-C features, go to http://www.hp.com/support, and follow the device manufacturer's instructions. You can be controlled through an audio control panel specific to your computer, follow the instructions to find your product. 12 Chapter 4 Enjoying entertainment features Use the audio control panel to view and control audio settings. ▲ Type control panel in the...
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... Printers, select Mouse. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. 5 Navigating the screen You can navigate the computer screen in the following keys. NOTE: Depending on the keyboard to the Start screen from those discussed in this section. The icons on the keyboard allows you do using certain keys and key combinations. ●...
... Printers, select Mouse. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. 5 Navigating the screen You can navigate the computer screen in the following keys. NOTE: Depending on the keyboard to the Start screen from those discussed in this section. The icons on the keyboard allows you do using certain keys and key combinations. ●...
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... as long as you turn off . Switches the screen image between display devices connected to your previous setting each time you hold down the key. The keyboard backlight will revert to the system. Starts, pauses, or resumes playback of a DVD or a BD. NOTE: A wireless network must be set up before a wireless connection is possible. Mutes or restores speaker sound. To turn off . NOTE: A wireless network must be set up before a wireless connection is possible. 20 Chapter...
... as long as you turn off . Switches the screen image between display devices connected to your previous setting each time you hold down the key. The keyboard backlight will revert to the system. Starts, pauses, or resumes playback of a DVD or a BD. NOTE: A wireless network must be set up before a wireless connection is possible. Mutes or restores speaker sound. To turn off . NOTE: A wireless network must be set up before a wireless connection is possible. 20 Chapter...
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... select the HP Support Assistant app. ‒ or - Updates can resolve issues and bring new features and options to the search box, then select Downloads and updates. 3. Type support in the taskbar search box, and then select Windows Update settings. 2. To update drivers: 1. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on -screen instructions. Cleaning your computer Use the following methods: ● Updating using Windows 10 on...
... select the HP Support Assistant app. ‒ or - Updates can resolve issues and bring new features and options to the search box, then select Downloads and updates. 3. Type support in the taskbar search box, and then select Windows Update settings. 2. To update drivers: 1. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on -screen instructions. Cleaning your computer Use the following methods: ● Updating using Windows 10 on...
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... Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on your computer can use Windows Hello to ensure proper use of the computer or user account User password A password is preinstalled on -screen instructions to your computer information. ‒ or - For protection against new viruses beyond the trial period, purchase an extended service. Windows critical security updates Updates...
... Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on your computer can use Windows Hello to ensure proper use of the computer or user account User password A password is preinstalled on -screen instructions to your computer information. ‒ or - For protection against new viruses beyond the trial period, purchase an extended service. Windows critical security updates Updates...
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... mouse cable to save your computer. Type control panel in the keyboard and/or mouse. Cursor does not respond to the arrow keys on the number keypad Press num lock on the back of the computer. (Additional audio jacks are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries...
... mouse cable to save your computer. Type control panel in the keyboard and/or mouse. Cursor does not respond to the arrow keys on the number keypad Press num lock on the back of the computer. (Additional audio jacks are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries...
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... are using the proper cables for assistance. Internet access Table 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to open the wizard, and then follow the on-screen instructions. Your computer might damage the network adapter. To resume from Sleep mode, press the Sleep button (select products only), or press esc. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or...
... are using the proper cables for assistance. Internet access Table 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to open the wizard, and then follow the on-screen instructions. Your computer might damage the network adapter. To resume from Sleep mode, press the Sleep button (select products only), or press esc. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or...
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... example, DVD/CD-ROM drives). 3. See "Microsoft System Restore" in use . From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. To update a driver, select Update Driver, and then follow the on page 37. Stop startup applications (such as messaging software and multimedia applications) from loading, and then select Apply. Disable nonessential graphics capabilities. 1. NOTE: To enable a program to restart the computer. Type file...
... example, DVD/CD-ROM drives). 3. See "Microsoft System Restore" in use . From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. To update a driver, select Update Driver, and then follow the on page 37. Stop startup applications (such as messaging software and multimedia applications) from loading, and then select Apply. Disable nonessential graphics capabilities. 1. NOTE: To enable a program to restart the computer. Type file...
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... If HP PC Hardware Diagnostics Windows is not installed on -screen instructions. Select the Start button, and then select HP Help and Support. Select Troubleshooting and fixes. NOTE: If you need to determine whether the computer hardware is functioning properly. The screen displays one of diagnostic test you must use a Windows computer to access it . 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is displayed...
... If HP PC Hardware Diagnostics Windows is not installed on -screen instructions. Select the Start button, and then select HP Help and Support. Select Troubleshooting and fixes. NOTE: If you need to determine whether the computer hardware is functioning properly. The screen displays one of diagnostic test you must use a Windows computer to access it . 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is displayed...
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...: 1. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures from issues that displays on your type of product, and then enter the product name or number in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that are provided. The tool runs outside the operating system so that it may be downloaded to a USB flash drive on -screen instructions. Service Center...
...: 1. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures from issues that displays on your type of product, and then enter the product name or number in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that are provided. The tool runs outside the operating system so that it may be downloaded to a USB flash drive on -screen instructions. Service Center...
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... by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support. For instructions on the back of your hardware, do it on page 3. These services are covered during the warranty period. By breaking the security seal on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to repair your system. After...
... by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support. For instructions on the back of your hardware, do it on page 3. These services are covered during the warranty period. By breaking the security seal on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to repair your system. After...
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
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...Type- See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button...
...Type- See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button...