Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
...Click the Start button. 2 Click All Programs. 3 Click User Guides. PC Discovery - Click an item to view or use to run your computer. HP Advisor has four major areas: PC Dock - To open the HP Advisor Dock, click the HP logo on your desktop and customize your computer status at a glance with the... PC Dashboard. Finding Onscreen Guides (Select models only) You can find...
...Click the Start button. 2 Click All Programs. 3 Click User Guides. PC Discovery - Click an item to view or use to run your computer. HP Advisor has four major areas: PC Dock - To open the HP Advisor Dock, click the HP logo on your desktop and customize your computer status at a glance with the... PC Dashboard. Finding Onscreen Guides (Select models only) You can find...
Getting Started
Page 58
...the Welcome to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Additional Troubleshooting For additional troubleshooting solutions, ...Click System and Security. 3 Under Action Center, click Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs...
...the Welcome to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Additional Troubleshooting For additional troubleshooting solutions, ...Click System and Security. 3 Under Action Center, click Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs...
Getting Started
Page 64
...on . What we've done Designed with your monitor by increasing the number of electronic waste responsibly has been an HP priority for more than 20 years. This PC has HP Power Management Technology which can be easily dismantled and recycled as much as possible. If this computer are committed to...the time will come , we 've designed it so it . The packaging that screen savers can help . Let's work together to make a change . HP PCs keep energy needs to a minimum, saving you , your family and our planet is a replacement for a healthy planet While we want to enjoy this product with...
...on . What we've done Designed with your monitor by increasing the number of electronic waste responsibly has been an HP priority for more than 20 years. This PC has HP Power Management Technology which can be easily dismantled and recycled as much as possible. If this computer are committed to...the time will come , we 've designed it so it . The packaging that screen savers can help . Let's work together to make a change . HP PCs keep energy needs to a minimum, saving you , your family and our planet is a replacement for a healthy planet While we want to enjoy this product with...
Getting Started Guide
Page 3
... BIOS menu is as FDISK, use the binary (base 2) numbering system. Confirm the Total Installed Memory. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the computer window because...the Microsoft® Windows® operating system preinstalled may appear to be available because of the hard disk drive is displayed. Turn on the PC. 2. Press F10. Understanding hard disk drive space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32 bit operating system...
... BIOS menu is as FDISK, use the binary (base 2) numbering system. Confirm the Total Installed Memory. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the computer window because...the Microsoft® Windows® operating system preinstalled may appear to be available because of the hard disk drive is displayed. Turn on the PC. 2. Press F10. Understanding hard disk drive space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32 bit operating system...
Getting Started Guide
Page 8
...click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. HP Support Assistant - http://www.hp.com/support/consumer-forum Watching and Recording... TV Click Start, click All Programs, and then click HP User Manuals. Safety &...
...click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. HP Support Assistant - http://www.hp.com/support/consumer-forum Watching and Recording... TV Click Start, click All Programs, and then click HP User Manuals. Safety &...
Getting Started Guide
Page 30
...http://www.hp.com/apac/register. The first four items on the list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your computer. Support information Don't forget to meet your computer. 2. Click Start, All Programs, PC Help &... click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it leaves our factory. We know that are preinstalled on your computer to indicate that you may wish to ...
...http://www.hp.com/apac/register. The first four items on the list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your computer. Support information Don't forget to meet your computer. 2. Click Start, All Programs, PC Help &... click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it leaves our factory. We know that are preinstalled on your computer to indicate that you may wish to ...
Getting Started Guide
Page 32
...send the part directly to your home or business in a few days. ● If a repair is necessary, the HP Customer Care Center will make arrangements to fix your PC and/or in the CD/DVD provided in the box. For some important details), which are covered during the warranty period...in printed format, you have parts replaced, you may be repaired or to have two choices: ● You can find the expressly provided HP Limited Warranty applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; This is not provided in the box. Box 200, ...
...send the part directly to your home or business in a few days. ● If a repair is necessary, the HP Customer Care Center will make arrangements to fix your PC and/or in the CD/DVD provided in the box. For some important details), which are covered during the warranty period...in printed format, you have parts replaced, you may be repaired or to have two choices: ● You can find the expressly provided HP Limited Warranty applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; This is not provided in the box. Box 200, ...
Setup Poster
Page 19
...17212049 Belgium Dutch: French: 078 600 019 078 600 020 Bulgaria 0700 1 0404 Croatia 0800 223213 Cyprus 800 9 2654 Czech Republic 810 222 222 (1.53 CZK peak hours, 0.80 CZK off-peak hours) Denmark 70 20 28 45 (0.25 DKK peak hours, ...is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet...
...17212049 Belgium Dutch: French: 078 600 019 078 600 020 Bulgaria 0700 1 0404 Croatia 0800 223213 Cyprus 800 9 2654 Czech Republic 810 222 222 (1.53 CZK peak hours, 0.80 CZK off-peak hours) Denmark 70 20 28 45 (0.25 DKK peak hours, ...is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet...
Setup Poster
Page 20
...256 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls ... a BT land line, maximum call duration is subject to change without notice. Petersburg: Saudi Arabia Slovakia Slovenia South Africa Spain Sweden Telephone Numbers HP Technical Support Telephone Numbers 081 005 010 0900 2020 165 (01) 271 2320 0815 62 070 (kr 0.59 per call, plus kr 0.39...
...256 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls ... a BT land line, maximum call duration is subject to change without notice. Petersburg: Saudi Arabia Slovakia Slovenia South Africa Spain Sweden Telephone Numbers HP Technical Support Telephone Numbers 081 005 010 0900 2020 165 (01) 271 2320 0815 62 070 (kr 0.59 per call, plus kr 0.39...
Quick Setup Guide
Page 5
...Windows are set forth in the box. Hewlett Packard, POD, P.O. Please include your PC and/or in the CD/DVD provided in the express statements accompanying such products and services. HP shall not be liable for Hewlett-Packard products and services are trademarks of this copyright ...copyright. Box 200, Alexandra Post Office, Singapore 911507. Nothing herein should be photocopied, reproduced, or translated to change without notice. HP assumes no responsibility for home and other than those permitted by copyright law. Box 4010 Cupertino, CA 95015-4010 USA This product incorporates...
...Windows are set forth in the box. Hewlett Packard, POD, P.O. Please include your PC and/or in the CD/DVD provided in the express statements accompanying such products and services. HP shall not be liable for Hewlett-Packard products and services are trademarks of this copyright ...copyright. Box 200, Alexandra Post Office, Singapore 911507. Nothing herein should be photocopied, reproduced, or translated to change without notice. HP assumes no responsibility for home and other than those permitted by copyright law. Box 4010 Cupertino, CA 95015-4010 USA This product incorporates...
Quick Setup Guide
Page 8
...Guide) ● Find safety and regulatory notices. Click Start, click All Programs, click HP, and then click HP Support Assistant. PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer. Safety & Regulatory Information Click Start, ...click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities for ...
...Guide) ● Find safety and regulatory notices. Click Start, click All Programs, click HP, and then click HP Support Assistant. PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer. Safety & Regulatory Information Click Start, ...click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities for ...
Quick Setup Guide
Page 12
...sound separation. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you may need to adjust some...HDMI monitor If your keyboard does not contain the Beats toggle button, press Fn+B to hear sound (see "Adjusting resolution"). Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system tray. 2. For optimum viewing, you to ...
...sound separation. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you may need to adjust some...HDMI monitor If your keyboard does not contain the Beats toggle button, press Fn+B to hear sound (see "Adjusting resolution"). Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system tray. 2. For optimum viewing, you to ...
Quick Setup Guide
Page 15
...Display, and then select the option you will see various display states (such as blank screens, blue screens, etc.) on each of the PC. monitor setup (or for three monitors), and proceed to the instructions for monitors with a VGA connector. Verify that you may see the ... should have a DVI, HDMI, or VGA connector. ATI Eyefinity Catalyst™ setup 1. Right-click on the Eyefinity Catalyst™ icon on the PC or monitor. 2. Setting up ATI Catalyst Control Center™, or select Start, select All Programs, and select Catalyst Control Center™. 2. you separately...
...Display, and then select the option you will see various display states (such as blank screens, blue screens, etc.) on each of the PC. monitor setup (or for three monitors), and proceed to the instructions for monitors with a VGA connector. Verify that you may see the ... should have a DVI, HDMI, or VGA connector. ATI Eyefinity Catalyst™ setup 1. Right-click on the Eyefinity Catalyst™ icon on the PC or monitor. 2. Setting up ATI Catalyst Control Center™, or select Start, select All Programs, and select Catalyst Control Center™. 2. you separately...
Quick Setup Guide
Page 26
...by phone, or through your computer. Go to register! If you think you need. For help Easy to reach. Before contacting the HP Customer Care Center, it's important to have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are... Support information Don't forget to : http://www.hp.com/apac/register. Use the Help and Support Center for future reference. Easy to use. Where to get help with qualified support specialists ● Support phone numbers 2. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools...
...by phone, or through your computer. Go to register! If you think you need. For help Easy to reach. Before contacting the HP Customer Care Center, it's important to have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are... Support information Don't forget to : http://www.hp.com/apac/register. Use the Help and Support Center for future reference. Easy to use. Where to get help with qualified support specialists ● Support phone numbers 2. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools...
Troubleshooting & Maintenance Guide
Page 2
... numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is equal to be smaller than those permitted by HP. Because of HP. The storage capacity of installed memory. 1. Understanding hard disk drive space The hard disk drive on the hard disk drive at a...This product incorporates copyright protection technology that is intended for the use of decimal (base 10) capacity. Use of its software on the PC. 2. Microsoft and Windows are described and advertised by U.S. and other limited viewing uses only unless otherwise authorized by Macrovision, and is...
... numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is equal to be smaller than those permitted by HP. Because of HP. The storage capacity of installed memory. 1. Understanding hard disk drive space The hard disk drive on the hard disk drive at a...This product incorporates copyright protection technology that is intended for the use of decimal (base 10) capacity. Use of its software on the PC. 2. Microsoft and Windows are described and advertised by U.S. and other limited viewing uses only unless otherwise authorized by Macrovision, and is...
Quick Setup Guide - Windows 8
Page 11
...select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you want to hear sound during the initial setup of BEATS audio using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub ... plug it into the side headphone connector to hear sound (see Adjusting resolution on , press the Beats toggle button again. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the screen. the Beats off icon appears on the ...
...select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you want to hear sound during the initial setup of BEATS audio using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub ... plug it into the side headphone connector to hear sound (see Adjusting resolution on , press the Beats toggle button again. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the screen. the Beats off icon appears on the ...
Quick Setup Guide - Windows 8
Page 14
...™. 2. Right-click on the Eyefinity Catalyst™ icon on the desktop to an available display connector on the computer. Do not power on the PC. Connect the monitors to bring up the layout for the two- NOTE: The three-monitor setup requires that the... PC is complete, you separately purchase an additional monitor and cable. the lights will turn blue when the PC starts. The monitor should have a DVI, HDMI, or VGA connector. Press the power button on each...
...™. 2. Right-click on the Eyefinity Catalyst™ icon on the desktop to an available display connector on the computer. Do not power on the PC. Connect the monitors to bring up the layout for the two- NOTE: The three-monitor setup requires that the... PC is complete, you separately purchase an additional monitor and cable. the lights will turn blue when the PC starts. The monitor should have a DVI, HDMI, or VGA connector. Press the power button on each...
Troubleshooting and Maintenance Guide
Page 2
...the hard disk drive is displayed. This limitation is not limited to change without notice. Confirm the Total Installed Memory. HP assumes no responsibility for system resources. The information in the express warranty statements accompanying such products and services. In the ... computer may appear to be photocopied, reproduced, or translated to change without the prior written consent of its software on the PC. 2. Turn on equipment that is subject to another language without notice. This document contains proprietary information that is protected by copyright...
...the hard disk drive is displayed. This limitation is not limited to change without notice. Confirm the Total Installed Memory. HP assumes no responsibility for system resources. The information in the express warranty statements accompanying such products and services. In the ... computer may appear to be photocopied, reproduced, or translated to change without the prior written consent of its software on the PC. 2. Turn on equipment that is subject to another language without notice. This document contains proprietary information that is protected by copyright...
Regulatory, Safety and Environmental Notices User Guide
Page 8
Disposal of waste equipment by users 34 Brazil battery disposal ...35 Chemical substances ...35 China environmental notices ...36 China PC energy label ...36 China restriction of hazardous substances (RoHS 39 Japan material content declaration ...41 Mexico Sustainable Energy Use Law...ENERGY STAR® qualification (select models only 44 Chemical substances ...45 Mercury statement ...45 Perchlorate material-special handling may apply 45 China PC energy label ...45 China restriction of hazardous substances (RoHS 48 The Table of Toxic and Hazardous Substances/Elements and their Content 49 IT...
Disposal of waste equipment by users 34 Brazil battery disposal ...35 Chemical substances ...35 China environmental notices ...36 China PC energy label ...36 China restriction of hazardous substances (RoHS 39 Japan material content declaration ...41 Mexico Sustainable Energy Use Law...ENERGY STAR® qualification (select models only 44 Chemical substances ...45 Mercury statement ...45 Perchlorate material-special handling may apply 45 China PC energy label ...45 China restriction of hazardous substances (RoHS 48 The Table of Toxic and Hazardous Substances/Elements and their Content 49 IT...