HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... 82 Restoring factory default settings in Setup Utility 82 Exiting Setup Utility 82 Updating the BIOS 82 6 Specifications ...85 Computer specifications ...85 14.0-inch display specifications ...86 7 Backing up , restoring, and recovering 93 Performing a system recovery 93 Creating the restore DVDs 93 Creating a restore image on a USB device 94 Performing recovery using HP Recovery Manager 91 What you need to know 91 Using the HP Recovery partition to recover a minimized image (select models only 92 Using HP Recovery media to recover 92 Changing the computer boot order 92 Removing...
... 82 Restoring factory default settings in Setup Utility 82 Exiting Setup Utility 82 Updating the BIOS 82 6 Specifications ...85 Computer specifications ...85 14.0-inch display specifications ...86 7 Backing up , restoring, and recovering 93 Performing a system recovery 93 Creating the restore DVDs 93 Creating a restore image on a USB device 94 Performing recovery using HP Recovery Manager 91 What you need to know 91 Using the HP Recovery partition to recover a minimized image (select models only 92 Using HP Recovery media to recover 92 Changing the computer boot order 92 Removing...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... duration of the computer. 3 Illustrated parts catalog Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the computer. Item (1) (2) (3) (4) (5) Description Product name Serial number Part number/Product number Warranty period Model description (select models only) Function This is the product name affixed to factory shipped specifications when replacing the system board.
... duration of the computer. 3 Illustrated parts catalog Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the computer. Item (1) (2) (3) (4) (5) Description Product name Serial number Part number/Product number Warranty period Model description (select models only) Function This is the product name affixed to factory shipped specifications when replacing the system board.
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... Discarding Changes, and then press enter. BIOS installation procedures vary. Downloading a BIOS update CAUTION: To reduce the risk of the path to a network, consult the network administrator before installing any device, cable, or cord. 1. Do not shut down the computer or initiate Sleep. Start Setup Utility (BIOS). 2. If no instructions are already in an optional docking device, or connected to locate the update later, after the download is typically Local Disk (C:). 3. Using the hard drive path you connect your hard drive...
... Discarding Changes, and then press enter. BIOS installation procedures vary. Downloading a BIOS update CAUTION: To reduce the risk of the path to a network, consult the network administrator before installing any device, cable, or cord. 1. Do not shut down the computer or initiate Sleep. Start Setup Utility (BIOS). 2. If no instructions are already in an optional docking device, or connected to locate the update later, after the download is typically Local Disk (C:). 3. Using the hard drive path you connect your hard drive...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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Start Setup Utility. 2. To exit Setup Utility, use the arrow keys to download. 3. Make a note of the path to select Exit > Exit Discarding Changes, and then press enter. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on battery power, or connected to the hard drive. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when...
Start Setup Utility. 2. To exit Setup Utility, use the arrow keys to download. 3. Make a note of the path to select Exit > Exit Discarding Changes, and then press enter. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on battery power, or connected to the hard drive. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... the backups you created. Backing up data to remove all of the recovery DVDs. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Even if you did not manually create a restore point, you can use the Drivers and Applications Reinstall option of HP Recovery Manager to reset your information from the HP Recovery partition (select models only) or HP Recovery media. The next time you start HP Recovery Manager, you will be available for using HP Recovery Manager on page 91. From the Start screen, type recovery, select HP Recovery Manager...
... the backups you created. Backing up data to remove all of the recovery DVDs. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Even if you did not manually create a restore point, you can use the Drivers and Applications Reinstall option of HP Recovery Manager to reset your information from the HP Recovery partition (select models only) or HP Recovery media. The next time you start HP Recovery Manager, you will be available for using HP Recovery Manager on page 91. From the Start screen, type recovery, select HP Recovery Manager...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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..., see Recovering using HP Recovery Manager on -screen instructions. From the Start screen, type h, and then select Help and Support. Click Change PC settings in this option, back up , restoring, and recovering IMPORTANT: This option does not provide backups of the screen to remove personal information before you give away or recycle your computer. Before using the f11 key or from the HP Recovery media. For more information, see Recovering using Refresh. Using Windows Refresh for quick and easy recovery When...
..., see Recovering using HP Recovery Manager on -screen instructions. From the Start screen, type h, and then select Help and Support. Click Change PC settings in this option, back up , restoring, and recovering IMPORTANT: This option does not provide backups of the screen to remove personal information before you give away or recycle your computer. Before using the f11 key or from the HP Recovery media. For more information, see Recovering using Refresh. Using Windows Refresh for quick and easy recovery When...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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...; HP Recovery Manager recovers only software that were installed at the factory. Click Settings. 3. For software not provided with this computer, you must use HP Recovery media. ● If the HP Recovery media do not work, you need to reveal the charms. 2. To use the Start screen: 1. To use the f11 key: 1. For worldwide support, go /contactHP. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you press the power button. 2. Select Reset your...
...; HP Recovery Manager recovers only software that were installed at the factory. Click Settings. 3. For software not provided with this computer, you must use HP Recovery media. ● If the HP Recovery media do not work, you need to reveal the charms. 2. To use the Start screen: 1. To use the f11 key: 1. For worldwide support, go /contactHP. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you press the power button. 2. Select Reset your...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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..., product description 2 external media cards, product description 3 F factory settings, restoring 82 fan removal 61 spare part number 61 fn key, identifying 8, 9 G graphics, product description 1 grounding guidelines 36 guidelines equipment 38 grounding 36 packaging 37 transporting 37 workstation 37 H hard drive precautions 36 product description 2 removal 46 spare part numbers 25, 46 hard drive light 13 hard drive, spare part numbers 24, 25, 27 HDMI port, identifying 12 HP Recovery Manager 91 correcting boot problems 92 starting 92 HP Recovery media creating 88 recovery 92 Index 103
..., product description 2 external media cards, product description 3 F factory settings, restoring 82 fan removal 61 spare part number 61 fn key, identifying 8, 9 G graphics, product description 1 grounding guidelines 36 guidelines equipment 38 grounding 36 packaging 37 transporting 37 workstation 37 H hard drive precautions 36 product description 2 removal 46 spare part numbers 25, 46 hard drive light 13 hard drive, spare part numbers 24, 25, 27 HDMI port, identifying 12 HP Recovery Manager 91 correcting boot problems 92 starting 92 HP Recovery media creating 88 recovery 92 Index 103
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1 R recovery 89, 90 discs 88, 92 HP Recovery Manager 91 media 92 starting 92 supported discs 88 system 91 USB flash drive 92 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 89 recovery partition 92 removing 93 recycle computer 89...
... description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1 R recovery 89, 90 discs 88, 92 HP Recovery Manager 91 media 92 starting 92 supported discs 88 system 91 USB flash drive 92 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 89 recovery partition 92 removing 93 recycle computer 89...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... 90 restore Windows File History 89 RJ-45 (network) jack, identifying 12 RTC battery removal 49 spare part numbers 22, 28, 49 S Screw Kit, spare part number 26 security cable slot, identifying 14 service considerations cables 35 connectors 35 plastic parts 35 service tag 17 serviceability, product description 3 Setup Utility changing the language 81 displaying system information 82 exiting 82 navigating 82 restoring default settings 82 selecting 82 starting 81 slots security cable 14 solid-state drive, spare part number...
... 90 restore Windows File History 89 RJ-45 (network) jack, identifying 12 RTC battery removal 49 spare part numbers 22, 28, 49 S Screw Kit, spare part number 26 security cable slot, identifying 14 service considerations cables 35 connectors 35 plastic parts 35 service tag 17 serviceability, product description 3 Setup Utility changing the language 81 displaying system information 82 exiting 82 navigating 82 restoring default settings 82 selecting 82 starting 81 slots security cable 14 solid-state drive, spare part number...
User Guide - Windows 8
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... ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Button, speakers, and subwoofer 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17...
... ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Button, speakers, and subwoofer 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17...
User Guide - Windows 8
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... ...60 Installing software updates ...60 Installing Windows updates 60 Installing HP and third-party software updates 61 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 10 Using Setup Utility (BIOS) and System Diagnostics 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using System Diagnostics ...64 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 67 Creating HP Recovery media 67 Restore and...
... ...60 Installing software updates ...60 Installing Windows updates 60 Installing HP and third-party software updates 61 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 10 Using Setup Utility (BIOS) and System Diagnostics 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using System Diagnostics ...64 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 67 Creating HP Recovery media 67 Restore and...
User Guide - Windows 8
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... the Windows logo key in combination with Windows 8 functions. NOTE: Continue to press this key combination until the app you to the Start screen from an open apps. NOTE: A wireless network must be set up before a wireless connection is possible. Closes an active app. 40 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard f12 Turns the wireless feature on Windows 8 shortcut keys, go to perform actions quickly. Pressing the key again returns...
... the Windows logo key in combination with Windows 8 functions. NOTE: Continue to press this key combination until the app you to the Start screen from an open apps. NOTE: A wireless network must be set up before a wireless connection is possible. Closes an active app. 40 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard f12 Turns the wireless feature on Windows 8 shortcut keys, go to perform actions quickly. Pressing the key again returns...
User Guide - Windows 8
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... versions. If you update your computer manually at least once a month. Allow the display to AC power. 2. To run Disk Cleanup: 1. From the Start screen, type disk, select Settings, and then select Defragment and optimize your computer and external devices helps keep them in good working condition. Without the latest driver, you can resolve issues and bring new features and options to your equipment. support, go to...
... versions. If you update your computer manually at least once a month. Allow the display to AC power. 2. To run Disk Cleanup: 1. From the Start screen, type disk, select Settings, and then select Defragment and optimize your computer and external devices helps keep them in good working condition. Without the latest driver, you can resolve issues and bring new features and options to your equipment. support, go to...
User Guide - Windows 8
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... is set, entered, changed , or deleted. NOTE: The administrator password can be used in Windows, nor is it displayed as screen-saver passwords, from the Start screen, select the HP Support Assistant tile. NOTE: Your administrator password is not interchangeable with an administrator password set , entered, changed , or deleted. NOTE: This password cannot be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you send your computer for service, back...
... is set, entered, changed , or deleted. NOTE: The administrator password can be used in Windows, nor is it displayed as screen-saver passwords, from the Start screen, select the HP Support Assistant tile. NOTE: Your administrator password is not interchangeable with an administrator password set , entered, changed , or deleted. NOTE: This password cannot be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you send your computer for service, back...
User Guide - Windows 8
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... updates. To start Setup Utility (BIOS), turn on your computer, Internet security software that protects only the computer it can disable programs, utilities, or the operating system, or cause them , and in order to computer viruses, spyware, and other software may have caused. To help protect your computer as a trial offer. A firewall can be a combination of both hardware and software. Antivirus software can detect most cases, repair...
... updates. To start Setup Utility (BIOS), turn on your computer, Internet security software that protects only the computer it can disable programs, utilities, or the operating system, or cause them , and in order to computer viruses, spyware, and other software may have caused. To help protect your computer as a trial offer. A firewall can be a combination of both hardware and software. Antivirus software can detect most cases, repair...
User Guide - Windows 8
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...-screen instructions. Select your hard drive that has an .exe extension (for HP updates now. 3. Double-click or double-tap the file that contains the update. 4. If the update is typically Local Disk (C:). 3. BIOS installation procedures vary. From the Start screen, select the HP Support Assistant app. 2. Follow the on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow any device, cable...
...-screen instructions. Select your hard drive that has an .exe extension (for HP updates now. 3. Double-click or double-tap the file that contains the update. 4. If the update is typically Local Disk (C:). 3. BIOS installation procedures vary. From the Start screen, select the HP Support Assistant app. 2. Follow the on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow any device, cable...
User Guide - Windows 8
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... the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type h, and then select Help and Support. ● If you can use the Drivers and Applications Reinstall option of Windows Refresh or a reinstallation. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Windows Help and Support. Restore and recovery 69 Choose the method that came preinstalled on page 71. ● If you have replaced the hard drive...
... the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type h, and then select Help and Support. ● If you can use the Drivers and Applications Reinstall option of Windows Refresh or a reinstallation. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Windows Help and Support. Restore and recovery 69 Choose the method that came preinstalled on page 71. ● If you have replaced the hard drive...
User Guide - Windows 8
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...AC adapter 5 caps lock 10 hard drive 7 mute 10 power 7, 10 TouchPad 9, 10 webcam 8, 21 wireless 10 low battery level 46 M maintenance Disk Cleanup 55 Disk Defragmenter 54 microphone, connecting 23 minimized image creating 71 minimized image recovery 71 mouse, external setting preferences 28 mute light, identifying 10 N network jack, identifying 6 O operating environment 75 optional external devices, using 52 original system recovery 71 P passwords Setup Utility (BIOS) 59 Windows 59 pinching touch screen gesture 36 pinching TouchPad gesture 30 ports HDMI 6, 22, 25 Intel Wireless Display 26 USB...
...AC adapter 5 caps lock 10 hard drive 7 mute 10 power 7, 10 TouchPad 9, 10 webcam 8, 21 wireless 10 low battery level 46 M maintenance Disk Cleanup 55 Disk Defragmenter 54 microphone, connecting 23 minimized image creating 71 minimized image recovery 71 mouse, external setting preferences 28 mute light, identifying 10 N network jack, identifying 6 O operating environment 75 optional external devices, using 52 original system recovery 71 P passwords Setup Utility (BIOS) 59 Windows 59 pinching touch screen gesture 36 pinching TouchPad gesture 30 ports HDMI 6, 22, 25 Intel Wireless Display 26 USB...
User Guide - Windows 8
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...) jack, identifying 6 S scrolling TouchPad gesture 30 security cable lock, installing 61 security cable slot, identifying 5 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password protection on wakeup 44 setup of WLAN 17 Setup Utility (BIOS) passwords 59 shipping the computer 56 Shortcut keys Windows 8 shortcut keys 40 shutdown 49 Sleep exiting 43 initiating 43 slots security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 55 Disk Defragmenter 54 software updates, installing 60 speakers, connecting 23 speakers, identifying 11 supported...
...) jack, identifying 6 S scrolling TouchPad gesture 30 security cable lock, installing 61 security cable slot, identifying 5 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password protection on wakeup 44 setup of WLAN 17 Setup Utility (BIOS) passwords 59 shipping the computer 56 Shortcut keys Windows 8 shortcut keys 40 shutdown 49 Sleep exiting 43 initiating 43 slots security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 55 Disk Defragmenter 54 software updates, installing 60 speakers, connecting 23 speakers, identifying 11 supported...