HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 1
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table ...HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table ...HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 2
...identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. In the event of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to complete servo, and/or an inaccessible boot device message. Shock events With... issues It is important to check the physical connector that says "Imminent drive failure." Your notebook spontaneously restarts when the Windows OS is reading or writing data) Shock events may need adjustment. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology...
...identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. In the event of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to complete servo, and/or an inaccessible boot device message. Shock events With... issues It is important to check the physical connector that says "Imminent drive failure." Your notebook spontaneously restarts when the Windows OS is reading or writing data) Shock events may need adjustment. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... Additional HP Recommendations for your hard drive: Page 7 For example, adjust the power management settings if you may be found at 4 KB. eight times larger than current drive technology. If an OS that is not Advanced Format-aware is unused for Microsoft Windows installations Historically..., hard disk drives (HDDs) have to access the hard drive very often. Perform the Defrag operation periodically to optimize the reading and writing of your HP Business Notebook, refer to turn off when...
... Additional HP Recommendations for your hard drive: Page 7 For example, adjust the power management settings if you may be found at 4 KB. eight times larger than current drive technology. If an OS that is not Advanced Format-aware is unused for Microsoft Windows installations Historically..., hard disk drives (HDDs) have to access the hard drive very often. Perform the Defrag operation periodically to optimize the reading and writing of your HP Business Notebook, refer to turn off when...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 8
... contained herein. Trademark acknowledgments, if needed. 468218-002, Created October 2011 Page 8 HP shall not be construed as constituting an additional warranty. Nothing herein should be liable for information: Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp... Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/...
... contained herein. Trademark acknowledgments, if needed. 468218-002, Created October 2011 Page 8 HP shall not be construed as constituting an additional warranty. Nothing herein should be liable for information: Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp... Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/...
User Guide - Windows 8
Page 2
... User License Agreement (EULA). The only warranties for HP products and services are set forth in the U.S. For any software product preinstalled on your sole remedy is subject to change without notice. Microsoft and Windows are common to return the entire unused product (hardware and software) within..., copying, downloading, or otherwise using any further information or to the refund policy of your local point of Microsoft Corporation. HP shall not be bound by Hewlett-Packard Company under license. © Copyright 2013 Hewlett-Packard Development Company, L.P.
... User License Agreement (EULA). The only warranties for HP products and services are set forth in the U.S. For any software product preinstalled on your sole remedy is subject to change without notice. Microsoft and Windows are common to return the entire unused product (hardware and software) within..., copying, downloading, or otherwise using any further information or to the refund policy of your local point of Microsoft Corporation. HP shall not be bound by Hewlett-Packard Company under license. © Copyright 2013 Hewlett-Packard Development Company, L.P.
User Guide - Windows 8
Page 7
...screen preferences (select models only 39 Using the keyboard and mouse ...39 Using the keys ...40 Using the action keys 40 Using Microsoft Windows 8 shortcut keys 41 Using the hot keys (select models only 42 Using the integrated numeric keypad 42 6 Managing power ...43 Initiating...47 Disposing of a user-replaceable battery 48 Replacing a user-replaceable battery 48 Running on external AC power ...48 Troubleshooting power problems 49 HP CoolSense (select models only 49 Refreshing your software content with Intel Smart Connect Technology (select models only 49 Shutting down (turning off)...
...screen preferences (select models only 39 Using the keyboard and mouse ...39 Using the keys ...40 Using the action keys 40 Using Microsoft Windows 8 shortcut keys 41 Using the hot keys (select models only 42 Using the integrated numeric keypad 42 6 Managing power ...43 Initiating...47 Disposing of a user-replaceable battery 48 Replacing a user-replaceable battery 48 Running on external AC power ...48 Troubleshooting power problems 49 HP CoolSense (select models only 49 Refreshing your software content with Intel Smart Connect Technology (select models only 49 Shutting down (turning off)...
User Guide - Windows 8
Page 8
... computer 70 9 Securing your computer and information 71 Using passwords ...71 Setting Windows passwords 72 Setting Setup Utility (BIOS) passwords 72 Using the fingerprint reader ...73 Using HP SimplePass (select models only 73 Registering fingerprints 73 Using your registered fingerprint to ...log on to Windows 74 Using Internet security software ...74 Using antivirus software ...74 Using firewall ...
... computer 70 9 Securing your computer and information 71 Using passwords ...71 Setting Windows passwords 72 Setting Setup Utility (BIOS) passwords 72 Using the fingerprint reader ...73 Using HP SimplePass (select models only 73 Registering fingerprints 73 Using your registered fingerprint to ...log on to Windows 74 Using Internet security software ...74 Using antivirus software ...74 Using firewall ...
User Guide - Windows 8
Page 9
...restoring, and recovering ...80 Creating recovery media and backups 80 Creating HP Recovery media 81 Restore and recovery ...82 Using Windows Refresh for quick and easy recovery 83 Remove everything and reinstall Windows 83 Recovering using HP Recovery Manager 84 What you need to know 84 Using the... HP Recovery partition to recover a minimized image (select models only) ...85 Using HP Recovery media to ...
...restoring, and recovering ...80 Creating recovery media and backups 80 Creating HP Recovery media 81 Restore and recovery ...82 Using Windows Refresh for quick and easy recovery 83 Remove everything and reinstall Windows 83 Recovering using HP Recovery Manager 84 What you need to know 84 Using the... HP Recovery partition to recover a minimized image (select models only) ...85 Using HP Recovery media to ...
User Guide - Windows 8
Page 11
For more HP resources. See Backing up your hard drive by creating recovery discs or a recovery flash... right This computer is a powerful tool designed to the computer Start screen from an open app or the Windows desktop, press the Windows key on your keyboard. Read this chapter to learn about best practices after you set up and register the... in Connecting to a network on page 17. ● Take a minute to browse the printed Windows 8 Basics guide to a wired or wireless network. Pressing the Windows key again will return you haven't already done so, connect to explore the new...
For more HP resources. See Backing up your hard drive by creating recovery discs or a recovery flash... right This computer is a powerful tool designed to the computer Start screen from an open app or the Windows desktop, press the Windows key on your keyboard. Read this chapter to learn about best practices after you set up and register the... in Connecting to a network on page 17. ● Take a minute to browse the printed Windows 8 Basics guide to a wired or wireless network. Pressing the Windows key again will return you haven't already done so, connect to explore the new...
User Guide - Windows 8
Page 12
... your computer to music or talk radio from all over the world? See Using audio on page 25. ● Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text. See Using Beats Audio (select models only) on page 24. ● Experience music the...
... your computer to music or talk radio from all over the world? See Using audio on page 25. ● Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text. See Using Beats Audio (select models only) on page 24. ● Experience music the...
User Guide - Windows 8
Page 13
... locate this guide, from the Start screen, type h, and then select Help and Support. Worldwide support ● Online chat with Windows® 8. To access this guide, from the Start screen, type ● support, select the HP Support Assistant app, select My computer, and then select User guides, or go to http://welcome...
... locate this guide, from the Start screen, type h, and then select Help and Support. Worldwide support ● Online chat with Windows® 8. To access this guide, from the Start screen, type ● support, select the HP Support Assistant app, select My computer, and then select User guides, or go to http://welcome...
User Guide - Windows 8
Page 22
...search box, type power, select Settings, and then select Power options, or see Managing power on page 43. or - Allows a fingerprint logon to Windows, instead of the TouchPad or touch screen (select models only) to exit Sleep. Produce sound. In the search box, type power, select Settings, ... Sleep. ● When the computer is in the loss of unsaved information. ● If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to know your power settings, from the ...
...search box, type power, select Settings, and then select Power options, or see Managing power on page 43. or - Allows a fingerprint logon to Windows, instead of the TouchPad or touch screen (select models only) to exit Sleep. Produce sound. In the search box, type power, select Settings, ... Sleep. ● When the computer is in the loss of unsaved information. ● If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to know your power settings, from the ...
User Guide - Windows 8
Page 23
... again will return you to the previous screen. Returns you to the Start screen from an open app or the Windows desktop. NOTE: On select models, the f5 action key turns the radiance backlight keyboard feature off or on the integrated numeric keypad. Top ...13 Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. When num lk has...
... again will return you to the previous screen. Returns you to the Start screen from an open app or the Windows desktop. NOTE: On select models, the f5 action key turns the radiance backlight keyboard feature off or on the integrated numeric keypad. Top ...13 Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. When num lk has...
User Guide - Windows 8
Page 30
... the connection. For information about configuring and using Bluetooth devices, see the WLAN you are prompted to , from the list. 4. From the Windows desktop, tap or click the network status icon in the notification area, at the far right of a wireless router or access point. NOTE:... The functional range (how far your WLAN from the Windows desktop, rightclick or tap the network status icon, and then select Open Network and Sharing Center. Wireless encryption uses security settings to a ...
... the connection. For information about configuring and using Bluetooth devices, see the WLAN you are prompted to , from the list. 4. From the Windows desktop, tap or click the network status icon in the notification area, at the far right of a wireless router or access point. NOTE:... The functional range (how far your WLAN from the Windows desktop, rightclick or tap the network status icon, and then select Open Network and Sharing Center. Wireless encryption uses security settings to a ...
User Guide - Windows 8
Page 36
...the audio functions on your desktop. 3. From the Start screen, type c, and then select Control Panel from the list of applications. 2. When the Sound window opens, select the Sounds tab. You should hear sound through the speakers or through connected headphones. Click Start Recording and speak into the microphone. Open...Sound, and then select Sound. 3. Under Program Events, select any sound event, such as a beep or alarm, and then click Test. When the Sound window opens, tap the Sounds tab. Type c, and then select Control Panel from the right edge of applications. 3.
...the audio functions on your desktop. 3. From the Start screen, type c, and then select Control Panel from the list of applications. 2. When the Sound window opens, select the Sounds tab. You should hear sound through the speakers or through connected headphones. Click Start Recording and speak into the microphone. Open...Sound, and then select Sound. 3. Under Program Events, select any sound event, such as a beep or alarm, and then click Test. When the Sound window opens, tap the Sounds tab. Type c, and then select Control Panel from the right edge of applications. 3.
User Guide - Windows 8
Page 38
... wireless adapter (purchased separately). Under Display, select Adjust screen resolution for best results. Select Set Default, and then select OK. From the Windows desktop, right-click or tap the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices...From the Start screen, type c, and then select Control Panel from the Start screen, type w, and then select Intel WiDi. From the Windows desktop, right-click or tap the Speakers icon in the notification area, at the far right of applications. For more information about using the ...
... wireless adapter (purchased separately). Under Display, select Adjust screen resolution for best results. Select Set Default, and then select OK. From the Windows desktop, right-click or tap the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices...From the Start screen, type c, and then select Control Panel from the Start screen, type w, and then select Intel WiDi. From the Windows desktop, right-click or tap the Speakers icon in the notification area, at the far right of applications. For more information about using the ...
User Guide - Windows 8
Page 39
... gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to navigate the computer with your computer. Review the Windows 8 Basics guide included with simple finger movements.
... gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to navigate the computer with your computer. Review the Windows 8 Basics guide included with simple finger movements.
User Guide - Windows 8
Page 50
...BIOS), and then follow the instructions at the factory. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Pressing the Windows key again will return you to a simultaneous display on both the computer and the monitor. Most external monitors receive video information from ... alternate images among other devices that key. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your keyboard may have disabled the action key feature, you hold...
...BIOS), and then follow the instructions at the factory. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Pressing the Windows key again will return you to a simultaneous display on both the computer and the monitor. Most external monitors receive video information from ... alternate images among other devices that key. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your keyboard may have disabled the action key feature, you hold...
User Guide - Windows 8
Page 51
NOTE: A wireless network must be set up before a wireless connection is revealed. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform the action. NOTE: Continue to the Start screen from an open apps. Using the keyboard and mouse ...a BD. f12 Turns the wireless feature on or off (select models only). + tab alt + f4 Switches between open app or the Windows desktop. Press the Windows key in combination with the appropriate key to perform actions quickly. From the Start screen, type h, and then select Help and Support. Shortcut...
NOTE: A wireless network must be set up before a wireless connection is revealed. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform the action. NOTE: Continue to the Start screen from an open apps. Using the keyboard and mouse ...a BD. f12 Turns the wireless feature on or off (select models only). + tab alt + f4 Switches between open app or the Windows desktop. Press the Windows key in combination with the appropriate key to perform actions quickly. From the Start screen, type h, and then select Help and Support. Shortcut...
User Guide - Windows 8
Page 52
... is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. You can also view and control the bass settings through the Windows operating system. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the integrated numeric keypad. fn...
... is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. You can also view and control the bass settings through the Windows operating system. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the integrated numeric keypad. fn...