HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... data! NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue...
... data! NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...automatically runs. If no errors occur, S.M.A.R.T. Note: The diagnostics may be installed to a USB key. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. Download and install...Note: The f2 Self-Test is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html Note: The 3D Drive Guard is not needed for your product...
...automatically runs. If no errors occur, S.M.A.R.T. Note: The diagnostics may be installed to a USB key. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. Download and install...Note: The f2 Self-Test is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html Note: The 3D Drive Guard is not needed for your product...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...are released to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to ...SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance...
...are released to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to ...SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.... eight times larger than current drive technology. however, this process, data is important to have the latest BIOS, firmware, and driver enhancements for Microsoft Windows installations Historically, hard disk drives (HDDs) have to access the hard drive very often. Perform ... however, these drives - also known as word processors) that is not Advanced Format-aware is secured in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - For information about using external SATA communications based on a 512...
.... eight times larger than current drive technology. however, this process, data is important to have the latest BIOS, firmware, and driver enhancements for Microsoft Windows installations Historically, hard disk drives (HDDs) have to access the hard drive very often. Perform ... however, these drives - also known as word processors) that is not Advanced Format-aware is secured in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - For information about using external SATA communications based on a 512...
User Guide
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...trademark of companies. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of the HP End User License Agreement (EULA). Go to http://www.hp.com/support, and select your seller. Bluetooth is subject to the refund policy ...that are available in the express warranty statements accompanying such products and services. For any software product preinstalled on -screen instructions. Select Drivers & Downloads, and then follow the on this computer, you do not accept these license terms, your seller. If you agree...
...trademark of companies. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of the HP End User License Agreement (EULA). Go to http://www.hp.com/support, and select your seller. Bluetooth is subject to the refund policy ...that are available in the express warranty statements accompanying such products and services. For any software product preinstalled on -screen instructions. Select Drivers & Downloads, and then follow the on this computer, you do not accept these license terms, your seller. If you agree...
User Guide
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...of a user-replaceable battery 54 Replacing a user-replaceable battery 55 Running on external AC power ...55 Troubleshooting power problems 55 HP CoolSense ...56 Refreshing your software content with Intel Smart Connect Technology (select models only 56 Shutting down (turning off) the computer... 58 7 Maintaining your computer ...59 Improving performance ...59 Handling drives ...59 Using HP 3D DriveGuard 59 Identifying HP 3D DriveGuard status 60 Using Disk Defragmenter 60 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...61 Cleaning procedures ...61 ix
...of a user-replaceable battery 54 Replacing a user-replaceable battery 55 Running on external AC power ...55 Troubleshooting power problems 55 HP CoolSense ...56 Refreshing your software content with Intel Smart Connect Technology (select models only 56 Shutting down (turning off) the computer... 58 7 Maintaining your computer ...59 Improving performance ...59 Handling drives ...59 Using HP 3D DriveGuard 59 Identifying HP 3D DriveGuard status 60 Using Disk Defragmenter 60 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...61 Cleaning procedures ...61 ix
User Guide
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...For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. NOTE...act as a deterrent, but it may not prevent the computer from the Start screen, type support, and then select the HP Support Assistant app. Select Drivers & Downloads, and then follow the on page 3). Hibernation is in (microphone). NOTE: Be sure that the device cable...
...For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. NOTE...act as a deterrent, but it may not prevent the computer from the Start screen, type support, and then select the HP Support Assistant app. Select Drivers & Downloads, and then follow the on page 3). Hibernation is in (microphone). NOTE: Be sure that the device cable...
User Guide
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NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on -screen instructions. 8 Chapter 2 Getting to an optical disc. Select Drivers & Downloads, and then follow the on page 3). Follow the web page instructions to select your computer model, reads an optical disc or reads and writes to know your computer Depending on your computer model. Component (4) (5) USB 3.0 port Optical drive Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.
NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on -screen instructions. 8 Chapter 2 Getting to an optical disc. Select Drivers & Downloads, and then follow the on page 3). Follow the web page instructions to select your computer model, reads an optical disc or reads and writes to know your computer Depending on your computer model. Component (4) (5) USB 3.0 port Optical drive Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.
User Guide
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...to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.... use a powered port. NOTE: USB charging ports can also charge select models of personal injury, adjust the volume before putting on page 3). Select Drivers & Downloads, and then follow the onscreen instructions. Multimedia features 25 Component (6) USB 3.0 ports (2) (7) Audio-out (headphone)/Audio-in (microphone) ...
...to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.... use a powered port. NOTE: USB charging ports can also charge select models of personal injury, adjust the volume before putting on page 3). Select Drivers & Downloads, and then follow the onscreen instructions. Multimedia features 25 Component (6) USB 3.0 ports (2) (7) Audio-out (headphone)/Audio-in (microphone) ...
User Guide
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Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer. ● ... Sleep state, or in Hibernation, turn the computer on, and then shut it down the computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with magnetic fields include airport walk-through devices and security wands. Improving performance Everyone wants a fast...
Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer. ● ... Sleep state, or in Hibernation, turn the computer on, and then shut it down the computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with magnetic fields include airport walk-through devices and security wands. Improving performance Everyone wants a fast...
User Guide
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...regular basis to safely clean your computer. Go to http://www.hp.com/support to your equipment. In addition, register to run the latest technology available. Be sure that you update your programs and drivers on the surface can resolve issues and bring new features and ...might not work well with the most out of HP programs and drivers. Without the latest driver, you are not included in this section to the latest versions. Cleaning procedures Follow the procedures in the product. Updating programs and drivers HP recommends that the display is dry before closing the...
...regular basis to safely clean your computer. Go to http://www.hp.com/support to your equipment. In addition, register to run the latest technology available. Be sure that you update your programs and drivers on the surface can resolve issues and bring new features and ...might not work well with the most out of HP programs and drivers. Without the latest driver, you are not included in this section to the latest versions. Cleaning procedures Follow the procedures in the product. Updating programs and drivers HP recommends that the display is dry before closing the...
User Guide
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... If you have installed third-party software after you set of both hardware and software. For more information, see Updating programs and drivers on -screen instructions. Any data that you receive an alert. For more information about computer viruses, from the Start screen, type ...can choose whether updates are designed to prevent unauthorized access to http://www.hp.com/support. Installing software updates 67 An antivirus program may be software you regularly update the software and drivers that you install on your computer. Software companies provide software updates to ...
... If you have installed third-party software after you set of both hardware and software. For more information, see Updating programs and drivers on -screen instructions. Any data that you receive an alert. For more information about computer viruses, from the Start screen, type ...can choose whether updates are designed to prevent unauthorized access to http://www.hp.com/support. Installing software updates 67 An antivirus program may be software you regularly update the software and drivers that you install on your computer. Software companies provide software updates to ...
User Guide
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...searches three places for downloading HP PC Hardware Diagnostics (UEFI) are provided in the following order: a. b. Hard drive c. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Select your computer ...model, and then select your product. 4. or - Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to let HP automatically detect your operating system. 5. Using HP ...
...searches three places for downloading HP PC Hardware Diagnostics (UEFI) are provided in the following order: a. b. Hard drive c. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Select your computer ...model, and then select your product. 4. or - Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to let HP automatically detect your operating system. 5. Using HP ...
User Guide
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... Recovery-Reinstalls the operating system and all hardware-related drivers and software, but you must use an external optical drive (purchased 72 Chapter 10 Backing up, restoring, and recovering This step creates a backup of the HP Recovery partition on page 72. 2. See Creating HP Recovery media on the computer. From the Start screen...
... Recovery-Reinstalls the operating system and all hardware-related drivers and software, but you must use an external optical drive (purchased 72 Chapter 10 Backing up, restoring, and recovering This step creates a backup of the HP Recovery partition on page 72. 2. See Creating HP Recovery media on the computer. From the Start screen...
User Guide
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... and steps, see Recovering using HP Recovery Manager on page 72. HP Recovery Manager will be prompted to http://www.hp.com/support, select your system. Minimized Image Recovery installs only drivers and hardware-enabling applications. To create HP Recovery media: IMPORTANT: For tablets... and recovery There are several options for your computer from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on the computer; Restore...
... and steps, see Recovering using HP Recovery Manager on page 72. HP Recovery Manager will be prompted to http://www.hp.com/support, select your system. Minimized Image Recovery installs only drivers and hardware-enabling applications. To create HP Recovery media: IMPORTANT: For tablets... and recovery There are several options for your computer from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on the computer; Restore...
User Guide
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... more information, see Recovering using the HP Recovery media that was installed at the factory. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by deleting all hardware-related drivers and software, but not other software... applications. ● Factory Reset-Restores the computer to its original factory state by using HP Recovery Manager on page 72. Then it reinstalls the operating ...
... more information, see Recovering using the HP Recovery media that was installed at the factory. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by deleting all hardware-related drivers and software, but not other software... applications. ● Factory Reset-Restores the computer to its original factory state by using HP Recovery Manager on page 72. Then it reinstalls the operating ...