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Select Drivers & Downloads, and then follow the on-screen instructions. 1 Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your country. These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer hardware and software, see the User Guide.
Select Drivers & Downloads, and then follow the on-screen instructions. 1 Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your country. These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer hardware and software, see the User Guide.
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... the hard drive is disabled by default. This step creates a backup of the Recovery partition and the Windows partition. For information on creating recovery media, see Using Windows tools on page 4. ● Use Windows tools to reinstall the original operating system in the chapter is standard procedure for the presence of the HP Recovery partition on page 5. See the Worldwide Telephone Numbers booklet included with a detachable keyboard, connect the keyboard to http://www.hp.com/support, select...
... the hard drive is disabled by default. This step creates a backup of the Recovery partition and the Windows partition. For information on creating recovery media, see Using Windows tools on page 4. ● Use Windows tools to reinstall the original operating system in the chapter is standard procedure for the presence of the HP Recovery partition on page 5. See the Worldwide Telephone Numbers booklet included with a detachable keyboard, connect the keyboard to http://www.hp.com/support, select...
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... use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. HP Recovery Manager will be created. The next time you start HP Recovery Manager, you will be prompted to customize the system or restore the factory image if you replace the hard drive. ◦ Only one set up , restoring, and recovering Type recovery in a safe place. ◦ HP Recovery Manager examines the computer and determines the required storage capacity for the media that the computer is disabled...
... use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. HP Recovery Manager will be created. The next time you start HP Recovery Manager, you will be prompted to customize the system or restore the factory image if you replace the hard drive. ◦ Only one set up , restoring, and recovering Type recovery in a safe place. ◦ HP Recovery Manager examines the computer and determines the required storage capacity for the media that the computer is disabled...
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...; HP Recovery Manager recovers only software that best matches your situation and level of HP Recovery media or if the HP Recovery media does not work, you get started app. ● If you need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Choose the method that was installed at the factory. For software not provided with the computer. If you obtained from support. If you have replaced the hard drive, you want to remove the recovery partition...
...; HP Recovery Manager recovers only software that best matches your situation and level of HP Recovery media or if the HP Recovery media does not work, you get started app. ● If you need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Choose the method that was installed at the factory. For software not provided with the computer. If you obtained from support. If you have replaced the hard drive, you want to remove the recovery partition...
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... installed at the factory. The HP Recovery partition (select products only) allows System Recovery only. Using the HP Recovery partition (select products only) The HP Recovery partition allows you start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For a tablet with keyboards attached, press f11 while the computer boots, or press and hold down the volume down the Windows button; To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive...
... installed at the factory. The HP Recovery partition (select products only) allows System Recovery only. Using the HP Recovery partition (select products only) The HP Recovery partition allows you start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For a tablet with keyboards attached, press f11 while the computer boots, or press and hold down the volume down the Windows button; To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive...
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...button; To change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; then select f9. 3. Select the optical drive or USB flash drive from the HP Recovery partition. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; So before beginning these steps to remove the HP Recovery partition: 1. Restore and recovery 7 IMPORTANT: After you remove the HP Recovery partition...
...button; To change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; then select f9. 3. Select the optical drive or USB flash drive from the HP Recovery partition. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; So before beginning these steps to remove the HP Recovery partition: 1. Restore and recovery 7 IMPORTANT: After you remove the HP Recovery partition...
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... ...72 Creating HP Recovery media (select products only 72 Using Windows tools ...73 Restore and recovery ...74 Recovering using HP Recovery Manager 74 What you need to know before you get started 74 Using the HP Recovery partition (select products only 75 Using HP Recovery media to recover 75 Changing the computer boot order 76 Removing the HP Recovery partition (select products only 76 11 Specifications ...77 Computer specifications ...77 39.6-cm (15.6-in) display specifications ...78 Hard drive specifications ...79 Hard drive specifications, hybrid drives ...80 12 Power cord set...
... ...72 Creating HP Recovery media (select products only 72 Using Windows tools ...73 Restore and recovery ...74 Recovering using HP Recovery Manager 74 What you need to know before you get started 74 Using the HP Recovery partition (select products only 75 Using HP Recovery media to recover 75 Changing the computer boot order 76 Removing the HP Recovery partition (select products only 76 11 Specifications ...77 Computer specifications ...77 39.6-cm (15.6-in) display specifications ...78 Hard drive specifications ...79 Hard drive specifications, hybrid drives ...80 12 Power cord set...
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... turn off during routine operation. edge of the button. ● To increase speaker volume, press the + edge of applications. ‒ or - To learn more about your power settings, see your power options: Windows 8.1:: ▲ From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Component (2) Security cable slot (3) Vent (4) USB 2.0 port (5) Memory card reader (6) Volume button (7) Hard drive light 6 Chapter 2 External component...
... turn off during routine operation. edge of the button. ● To increase speaker volume, press the + edge of applications. ‒ or - To learn more about your power settings, see your power options: Windows 8.1:: ▲ From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Component (2) Security cable slot (3) Vent (4) USB 2.0 port (5) Memory card reader (6) Volume button (7) Hard drive light 6 Chapter 2 External component...
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... information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service label-Provides important information to each product. - Locate these numbers before you will probably be asked for the serial number, and possibly for the computer. ● NOTE: The Digital Product Key is automatically recognized and activated by Microsoft operating systems when a Windows 8 or Windows 8.x operating system is the...
... information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service label-Provides important information to each product. - Locate these numbers before you will probably be asked for the serial number, and possibly for the computer. ● NOTE: The Digital Product Key is automatically recognized and activated by Microsoft operating systems when a Windows 8 or Windows 8.x operating system is the...
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... board upright. 2. Reverse this procedure to restore device functionality, and then contact technical support. If you replace the module and then receive a warning message, remove the module to install the WLAN module. 34 Chapter 5 Removal and replacement procedures for use in the computer by unplugging the power cord from the computer. 4. Remove the top cover (see Top cover on , and then shut it down through the operating system. 2. WLAN module...
... board upright. 2. Reverse this procedure to restore device functionality, and then contact technical support. If you replace the module and then receive a warning message, remove the module to install the WLAN module. 34 Chapter 5 Removal and replacement procedures for use in the computer by unplugging the power cord from the computer. 4. Remove the top cover (see Top cover on , and then shut it down through the operating system. 2. WLAN module...
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Remove the top cover (see System board on page 39). Disconnect all external devices from the computer. 3. Position the system board upside down through the operating system. 2. Heat sink Description Spare part number Heat sink for use in models with 5th generation Intel processors and discrete graphics memory (includes 807524-001 replacement thermal material) Heat sink for use in models with 5th generation Intel processors and...
Remove the top cover (see System board on page 39). Disconnect all external devices from the computer. 3. Position the system board upside down through the operating system. 2. Heat sink Description Spare part number Heat sink for use in models with 5th generation Intel processors and discrete graphics memory (includes 807524-001 replacement thermal material) Heat sink for use in models with 5th generation Intel processors and...
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... network administrator before installing any instructions that contains the update. 60 Chapter 6 Using Setup Utility (BIOS) in the taskbar area of the date, name, or other identifier. NOTE: If your computer is connected to your hard drive. You may need to access this information to install the update. If no instructions appear, follow these steps: 1. The hard drive designation is running on -screen instructions. From the Start screen, type support, and then select the HP Support...
... network administrator before installing any instructions that contains the update. 60 Chapter 6 Using Setup Utility (BIOS) in the taskbar area of the date, name, or other identifier. NOTE: If your computer is connected to your hard drive. You may need to access this information to install the update. If no instructions appear, follow these steps: 1. The hard drive designation is running on -screen instructions. From the Start screen, type support, and then select the HP Support...
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... Specifications. - To use Setup Utility (BIOS): 1. Start Setup Utility (BIOS) (see Downloading a BIOS update on battery power, docked in the taskbar. 2. To check for updates and messages. 3. Type support in the taskbar. 2. You may need to access this information to locate the update later, after the download is connected to reliable external power using the AC adapter. Make a note of the BIOS version. 3. Follow any instructions that contains the update. The hard drive designation is connected to the BIOS version currently installed on page 62). 2. Updating Setup Utility...
... Specifications. - To use Setup Utility (BIOS): 1. Start Setup Utility (BIOS) (see Downloading a BIOS update on battery power, docked in the taskbar. 2. To check for updates and messages. 3. Type support in the taskbar. 2. You may need to access this information to locate the update later, after the download is connected to reliable external power using the AC adapter. Make a note of the BIOS version. 3. Follow any instructions that contains the update. The hard drive designation is connected to the BIOS version currently installed on page 62). 2. Updating Setup Utility...
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.... Using HP Recovery media, you can choose the HP Minimized Image Recovery option from support. For more information, see Creating HP Recovery media (select models only) on -screen instructions. If you have not already created recovery media, see Recovering using the HP Recovery partition (select models only). For software not provided with the computer. For more information, see Creating HP Recovery media (select models only) on page 69. ● On select models, if you want to reset your computer display when you start the recovery...
.... Using HP Recovery media, you can choose the HP Minimized Image Recovery option from support. For more information, see Creating HP Recovery media (select models only) on -screen instructions. If you have not already created recovery media, see Recovering using the HP Recovery partition (select models only). For software not provided with the computer. For more information, see Creating HP Recovery media (select models only) on page 69. ● On select models, if you want to reset your computer display when you start the recovery...
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... HP Recovery Manager, change the selection for startup information. Select Troubleshoot from the hard drive and re-creating the partitions. NOTE: If the computer does not automatically restart in Windows 8.1 To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets with a detachable keyboard, connect the keyboard to recover You can change the computer boot order. Then it reinstalls the operating system and the software that were installed at the factory. Select Recovery Manager, and then follow the on-screen instructions...
... HP Recovery Manager, change the selection for startup information. Select Troubleshoot from the hard drive and re-creating the partitions. NOTE: If the computer does not automatically restart in Windows 8.1 To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets with a detachable keyboard, connect the keyboard to recover You can change the computer boot order. Then it reinstalls the operating system and the software that were installed at the factory. Select Recovery Manager, and then follow the on-screen instructions...
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... already created recovery media, see Creating HP Recovery media (select products only) on page 74. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. Recovering using HP Recovery Manager HP Recovery Manager software allows you obtained from support. Choose the method that you need to its original factory state by using HP Recovery Manager on page 74. ● On select products, if you can use the Factory Reset option of HP Recovery media. If you have replaced the hard drive, you want to recover the...
... already created recovery media, see Creating HP Recovery media (select products only) on page 74. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. Recovering using HP Recovery Manager HP Recovery Manager software allows you obtained from support. Choose the method that you need to its original factory state by using HP Recovery Manager on page 74. ● On select products, if you can use the Factory Reset option of HP Recovery media. If you have replaced the hard drive, you want to recover the...
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... to remove the HP Recovery partition to free up , restoring, and recovering in Windows 10 NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. Select the optical drive or USB flash drive from the HP Recovery partition. see Creating HP Recovery media (select products only) on or restart the tablet, and then quickly hold down the volume down the Windows button; To change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on -screen instructions. 76...
... to remove the HP Recovery partition to free up , restoring, and recovering in Windows 10 NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. Select the optical drive or USB flash drive from the HP Recovery partition. see Creating HP Recovery media (select products only) on or restart the tablet, and then quickly hold down the volume down the Windows button; To change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on -screen instructions. 76...
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... illustrated 19 audio, product description 2 audio-out (headphone)/audio-in (microphone) jack, identifying 4 B backups 67, 72 battery illustrated 17 lights 5 removal 47 spare part number 47 BIOS determining version 59, 62 downloading an update 60, 63 starting the Setup Utility 59, 62 updating 59, 62 Bluetooth label 13 boot order changing 70, 76 bottom 13 bottom cover illustrated 17 buttons left TouchPad 9 power 5 right TouchPad 9 C cables, service considerations 22 caps lock light, identifying 10 chipset, product description 1 components bottom 11 display 7 left...
... illustrated 19 audio, product description 2 audio-out (headphone)/audio-in (microphone) jack, identifying 4 B backups 67, 72 battery illustrated 17 lights 5 removal 47 spare part number 47 BIOS determining version 59, 62 downloading an update 60, 63 starting the Setup Utility 59, 62 updating 59, 62 Bluetooth label 13 boot order changing 70, 76 bottom 13 bottom cover illustrated 17 buttons left TouchPad 9 power 5 right TouchPad 9 C cables, service considerations 22 caps lock light, identifying 10 chipset, product description 1 components bottom 11 display 7 left...
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 internal card expansion 3 keyboard 3 memory module 2 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processor 1 product name 1 security 3 sensors 2 serviceability 3 video 2 wireless 2 product name 1 product name and number, computer 12 R recover options 68, 74 recovery discs 68, 70, 73, 75 HP Recovery Manager 69, 74 media 70, 75 starting 70, 75 supported discs 68, 73 system 69, 74 USB flash drive 70, 75 using HP Recovery media 68, 73 recovery media...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 internal card expansion 3 keyboard 3 memory module 2 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processor 1 product name 1 security 3 sensors 2 serviceability 3 video 2 wireless 2 product name 1 product name and number, computer 12 R recover options 68, 74 recovery discs 68, 70, 73, 75 HP Recovery Manager 69, 74 media 70, 75 starting 70, 75 supported discs 68, 73 system 69, 74 USB flash drive 70, 75 using HP Recovery media 68, 73 recovery media...
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... 22 top cover illustrated 15 removal 27 spare part number 27 TouchPad buttons 9 TouchPad zone, identifying 9 transporting guidelines 24 traveling with the computer 13 U USB 2.0 port, identifying 6 USB 3.0 ports, identifying 4, 5 USB board removing 37 spare part number 16, 37 V vent, identifying 6 vents, identifying 11 video, product description 2 volume button, identifying 6 W webcam identifying 7 webcam light, identifying 7 webcam/microphone module illustrated 19 removing 51 Windows system restore point 67, 68, 72, 73 Windows key, identifying 11 Windows tools using 68, 73 wireless antennas...
... 22 top cover illustrated 15 removal 27 spare part number 27 TouchPad buttons 9 TouchPad zone, identifying 9 transporting guidelines 24 traveling with the computer 13 U USB 2.0 port, identifying 6 USB 3.0 ports, identifying 4, 5 USB board removing 37 spare part number 16, 37 V vent, identifying 6 vents, identifying 11 video, product description 2 volume button, identifying 6 W webcam identifying 7 webcam light, identifying 7 webcam/microphone module illustrated 19 removing 51 Windows system restore point 67, 68, 72, 73 Windows key, identifying 11 Windows tools using 68, 73 wireless antennas...