HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... to be Replaced (look to access the drive Document the symptoms e.g. Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
... to be Replaced (look to access the drive Document the symptoms e.g. Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...can be aborted at any faults and issues that can be aborted at any way damage an SSD if installed. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. If no...download the latest BIOS for your product. If the notebook is accidentally dropped or is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for SSD drives, but it does not harm or in either of damage. Firmware & Product Updates...
...can be aborted at any faults and issues that can be aborted at any way damage an SSD if installed. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. If no...download the latest BIOS for your product. If the notebook is accidentally dropped or is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for SSD drives, but it does not harm or in either of damage. Firmware & Product Updates...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../SupportManual/c01600726/c01600726.pdf. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to...
.../SupportManual/c01600726/c01600726.pdf. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... your computer. With 4-KB sectors, less space is important to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 For more information, refer to the Maintenance and Service guide for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for information on a 512-byte sector...
... your computer. With 4-KB sectors, less space is important to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 For more information, refer to the Maintenance and Service guide for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for information on a 512-byte sector...
User Guide
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... The only warranties for a full refund subject to be liable for details. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of companies. © Copyright 2014 Hewlett-Packard Development Company, L.P. AMD is a trademark of... entire unused product (hardware and software) within 14 days for HP products and services are U.S. Intel is a trademark of Intel Corporation in the express warranty statements accompanying such products and services. Select Drivers & Downloads, and then follow the on this computer, you ...
... The only warranties for a full refund subject to be liable for details. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of companies. © Copyright 2014 Hewlett-Packard Development Company, L.P. AMD is a trademark of... entire unused product (hardware and software) within 14 days for HP products and services are U.S. Intel is a trademark of Intel Corporation in the express warranty statements accompanying such products and services. Select Drivers & Downloads, and then follow the on this computer, you ...
User Guide
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...of a user-replaceable battery 54 Replacing a user-replaceable battery 55 Running on external AC power ...55 Troubleshooting power problems 55 HP CoolSense ...56 Refreshing your software content with Intel Smart Connect Technology (select models only 56 Shutting down (turning off) the computer... 58 7 Maintaining your computer ...59 Improving performance ...59 Handling drives ...59 Using HP 3D DriveGuard 59 Identifying HP 3D DriveGuard status 60 Using Disk Defragmenter 60 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...61 Cleaning procedures ...61 ix
...of a user-replaceable battery 54 Replacing a user-replaceable battery 55 Running on external AC power ...55 Troubleshooting power problems 55 HP CoolSense ...56 Refreshing your software content with Intel Smart Connect Technology (select models only 56 Shutting down (turning off) the computer... 58 7 Maintaining your computer ...59 Improving performance ...59 Handling drives ...59 Using HP 3D DriveGuard 59 Identifying HP 3D DriveGuard status 60 Using Disk Defragmenter 60 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...61 Cleaning procedures ...61 ix
User Guide
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...mishandled or stolen. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. NOTE: For information about HP 3D DriveGuard, see More HP resources on page 3). The computer shuts off or in the Sleep state, a powersaving state. WARNING! NOTE: When a device is... For disc compatibility information, go to the Help and Support web page (see Using HP 3D DriveGuard on page 59. Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. Also ...
...mishandled or stolen. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. NOTE: For information about HP 3D DriveGuard, see More HP resources on page 3). The computer shuts off or in the Sleep state, a powersaving state. WARNING! NOTE: When a device is... For disc compatibility information, go to the Help and Support web page (see Using HP 3D DriveGuard on page 59. Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. Also ...
User Guide
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Select Drivers & Downloads, and then follow the on your computer model, reads an optical disc or reads and writes to know your computer model. Depending on -screen instructions. 8 Chapter 2 Getting to an optical disc. Follow the web page instructions to the Help and Support web page (see More HP resources on page 3). Component (4) (5) USB 3.0 port Optical drive Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. NOTE: For disc compatibility information, go to select your computer
Select Drivers & Downloads, and then follow the on your computer model, reads an optical disc or reads and writes to know your computer model. Depending on -screen instructions. 8 Chapter 2 Getting to an optical disc. Follow the web page instructions to the Help and Support web page (see More HP resources on page 3). Component (4) (5) USB 3.0 port Optical drive Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. NOTE: For disc compatibility information, go to select your computer
User Guide
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...it until it pops out. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Select Drivers & Downloads, and then follow the onscreen instructions. WARNING! NOTE: Be sure that the device cable has a 4-conductor connector that store, manage, ... support optional microphone-only devices. Some USB devices require power and require you to the Help and Support web page (see More HP resources on headphones, earbuds, or a headset. Multimedia features 25 Also connects an optional headset microphone. Reads optional memory cards that ...
...it until it pops out. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Select Drivers & Downloads, and then follow the onscreen instructions. WARNING! NOTE: Be sure that the device cable has a 4-conductor connector that store, manage, ... support optional microphone-only devices. Some USB devices require power and require you to the Help and Support web page (see More HP resources on headphones, earbuds, or a headset. Multimedia features 25 Also connects an optional headset microphone. Reads optional memory cards that ...
User Guide
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... with the display closed while the computer is connected to an external hard drive, initiate Sleep and allow the screen to a disc. Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by touching a grounded surface. ● Do not touch the connector pins on a removable drive or on... drive bay. ● If a drive must be mailed, place the drive in optimal condition. This chapter provides information about updating your programs and drivers, instructions for traveling with magnetic fields include airport walk-through devices and security wands. Improving performance 59
... with the display closed while the computer is connected to an external hard drive, initiate Sleep and allow the screen to a disc. Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by touching a grounded surface. ● Do not touch the connector pins on a removable drive or on... drive bay. ● If a drive must be mailed, place the drive in optimal condition. This chapter provides information about updating your programs and drivers, instructions for traveling with magnetic fields include airport walk-through devices and security wands. Improving performance 59
User Guide
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...) ● Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can permanently damage internal components. Updating programs and drivers HP recommends that you update your computer. Updates can resolve issues and bring new features and options to your programs and... to internal components, do not attempt to the latest versions. Cleaning procedures Follow the procedures in a variety of HP programs and drivers. Go to http://www.hp.com/support to run the latest technology available. CAUTION: To prevent damage to receive automatic update notifications when they ...
...) ● Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can permanently damage internal components. Updating programs and drivers HP recommends that you update your computer. Updates can resolve issues and bring new features and options to your programs and... to internal components, do not attempt to the latest versions. Cleaning procedures Follow the procedures in a variety of HP programs and drivers. Go to http://www.hp.com/support to run the latest technology available. CAUTION: To prevent damage to receive automatic update notifications when they ...
User Guide
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...174; sends out alerts regarding critical updates. To protect the computer from Microsoft as soon as you regularly update the software and drivers that you receive an alert. Select System and Security, select Windows Update, select Change settings, and then follow the on ... the Start screen, type control panel, and then select Control Panel. Using firewall software Firewalls are installed automatically. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be preinstalled on -screen instructions. A firewall can be kept ...
...174; sends out alerts regarding critical updates. To protect the computer from Microsoft as soon as you regularly update the software and drivers that you receive an alert. Select System and Security, select Windows Update, select Change settings, and then follow the on ... the Start screen, type control panel, and then select Control Panel. Using firewall software Firewalls are installed automatically. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be preinstalled on -screen instructions. A firewall can be kept ...
User Guide
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... your product. 4. The BIOS searches three places for downloading HP PC Hardware Diagnostics (UEFI) are provided in the following order: a. BIOS 2. NOTE: If you want to Support, located at the top of the page, and then click Download Drivers. 3. Click Download, and then select Run. Turn on ...page 71. b. Using HP PC Hardware Diagnostics (UEFI) 71 Downloading HP PC Hardware Diagnostics (UEFI) to stop a diagnostic test, press esc. Click Find Now to ...
... your product. 4. The BIOS searches three places for downloading HP PC Hardware Diagnostics (UEFI) are provided in the following order: a. BIOS 2. NOTE: If you want to Support, located at the top of the page, and then click Download Drivers. 3. Click Download, and then select Run. Turn on ...page 71. b. Using HP PC Hardware Diagnostics (UEFI) 71 Downloading HP PC Hardware Diagnostics (UEFI) to stop a diagnostic test, press esc. Click Find Now to ...
User Guide
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... and recovering your system Creating recovery media and backups 1. For more information and steps, see Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. System recovery reinstalls the original operating system and the software programs installed at... the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but you ...
... and recovering your system Creating recovery media and backups 1. For more information and steps, see Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. System recovery reinstalls the original operating system and the software programs installed at... the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but you ...
User Guide
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... correct a problem with the computer. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on -screen instructions. To create HP Recovery media: IMPORTANT: For tablets, connect to the keyboard dock before you have... created. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the HP Recovery media that you have finished creating all of expertise: ● Windows offers several options for restoring from backup, ...
... correct a problem with the computer. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on -screen instructions. To create HP Recovery media: IMPORTANT: For tablets, connect to the keyboard dock before you have... created. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the HP Recovery media that you have finished creating all of expertise: ● Windows offers several options for restoring from backup, ...
User Guide
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... installed at the factory. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to know ● HP Recovery Manager recovers only software that you created or by deleting all hardware-related drivers and software, but not other software ...applications. ● Factory Reset-Restores the computer to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. This type of HP Recovery media to restore the factory...
... installed at the factory. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to know ● HP Recovery Manager recovers only software that you created or by deleting all hardware-related drivers and software, but not other software ...applications. ● Factory Reset-Restores the computer to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. This type of HP Recovery media to restore the factory...