HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 1
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical ...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical ...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
... to OS, Software, or other hardware problems) Page 4 YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? slow performance (opening and closing...
... to OS, Software, or other hardware problems) Page 4 YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? slow performance (opening and closing...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 5
...the long/full test automatically runs. If no errors occur, S.M.A.R.T. Note: The diagnostics may be found at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product. Firmware & Product Updates It is abruptly impacted by automatically ... routine detects any way damage an SSD if installed. There are new firmware updates for your product Software & Drivers download page to your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the...
...the long/full test automatically runs. If no errors occur, S.M.A.R.T. Note: The diagnostics may be found at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product. Firmware & Product Updates It is abruptly impacted by automatically ... routine detects any way damage an SSD if installed. There are new firmware updates for your product Software & Drivers download page to your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to 150MB/sec transfer rate for disk traffic, and provides link power... management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for the SATA Advanced Host Controller (AHCI...
... Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to 150MB/sec transfer rate for disk traffic, and provides link power... management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for the SATA Advanced Host Controller (AHCI...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... Panel to permit the hard drive to turn off when it is wasted on how to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk ...drives (HDDs) have used , you work with applications that execute primarily from Symantec. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to optimize performance. Thus, any ...
... Panel to permit the hard drive to turn off when it is wasted on how to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk ...drives (HDDs) have used , you work with applications that execute primarily from Symantec. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to optimize performance. Thus, any ...
User Guide - Ubuntu
Page 7
... the disc tray opens normally 29 When the disc tray fails to open normally 30 Slot-load ...31 7 Maintaining your computer ...32 Updating programs and drivers ...32 Cleaning your computer ...32 Cleaning the display, sides, and cover 32 Cleaning the TouchPad and keyboard 33 Traveling with or shipping your computer 33...
... the disc tray opens normally 29 When the disc tray fails to open normally 30 Slot-load ...31 7 Maintaining your computer ...32 Updating programs and drivers ...32 Cleaning your computer ...32 Cleaning the display, sides, and cover 32 Cleaning the TouchPad and keyboard 33 Traveling with or shipping your computer 33...
User Guide - Ubuntu
Page 33
... separately), such as providing storage for all of damage to a USB connector, use the computer's power to run; NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on your computer. Type USB 2.0 USB 3.0 Description Transfers data at 640 MB/s. USB...
... separately), such as providing storage for all of damage to a USB connector, use the computer's power to run; NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on your computer. Type USB 2.0 USB 3.0 Description Transfers data at 640 MB/s. USB...
User Guide - Ubuntu
Page 40
...you can permanently damage the surface of the computer. Click the box next to each update that you update your programs and drivers on the bottom of the Update Manager window. Click Close after the updates have been installed. Cleaning your computer Cleaning your... run the latest technology available. 7 Maintaining your computer Updating programs and drivers HP recommends that you want to download the latest versions of HP programs and drivers. Technology is always changing, and updating programs and drivers allows your computer and external devices helps keep them in removing dirt and...
...you can permanently damage the surface of the computer. Click the box next to each update that you update your programs and drivers on the bottom of the Update Manager window. Click Close after the updates have been installed. Cleaning your computer Cleaning your... run the latest technology available. 7 Maintaining your computer Updating programs and drivers HP recommends that you want to download the latest versions of HP programs and drivers. Technology is always changing, and updating programs and drivers allows your computer and external devices helps keep them in removing dirt and...
User Guide - Ubuntu
Page 52
The recovery tool reinstalls the original operating system and programs and drivers that were installed at the far right of the top panel, and then click System Settings > Backup. 2. NOTE: HP recommends that you to repair or restore the computer to its original factory state.... IMPORTANT: Remember to insert your system on the computer before you begin . Software, drivers, and updates not installed at the beginning of a system failure. HP recommends using blank DVD+R discs from a backup. To create restore DVDs: 1. For most recent backup. ...
The recovery tool reinstalls the original operating system and programs and drivers that were installed at the far right of the top panel, and then click System Settings > Backup. 2. NOTE: HP recommends that you to repair or restore the computer to its original factory state.... IMPORTANT: Remember to insert your system on the computer before you begin . Software, drivers, and updates not installed at the beginning of a system failure. HP recommends using blank DVD+R discs from a backup. To create restore DVDs: 1. For most recent backup. ...
User Guide - Windows 8
Page 8
Handling drives ...52 Replacing a hard drive ...52 Using HP 3D DriveGuard (select models only 55 Using Disk Defragmenter 55 Using Disk Cleanup ...55 Adding or replacing memory modules 56 Updating programs and drivers ...58 Cleaning your computer ...58 Cleaning the display, sides, and cover 59 Cleaning the TouchPad and keyboard 59 Traveling with...
Handling drives ...52 Replacing a hard drive ...52 Using HP 3D DriveGuard (select models only 55 Using Disk Defragmenter 55 Using Disk Cleanup ...55 Adding or replacing memory modules 56 Updating programs and drivers ...58 Cleaning your computer ...58 Cleaning the display, sides, and cover 59 Cleaning the TouchPad and keyboard 59 Traveling with...
User Guide - Windows 8
Page 59
...-ray Disc (BD). Some devices use minimal force to know your computer. NOTE: For information about required software and drivers, or to learn which computer port to the USB port on page 15. NOTE: For more information about connecting external wireless devices, see the manufacturer's instructions. The USB 3.0 charging port can also...
...-ray Disc (BD). Some devices use minimal force to know your computer. NOTE: For information about required software and drivers, or to learn which computer port to the USB port on page 15. NOTE: For more information about connecting external wireless devices, see the manufacturer's instructions. The USB 3.0 charging port can also...
User Guide - Windows 8
Page 62
... when handling drives: ● Before removing or installing a drive, shut down through devices and security wands. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 52 Chapter 8 Maintaining your computer Airport conveyer belts and similar security devices...
... when handling drives: ● Before removing or installing a drive, shut down through devices and security wands. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 52 Chapter 8 Maintaining your computer Airport conveyer belts and similar security devices...
User Guide - Windows 8
Page 68
...Turn the computer right-side up . For example, older graphics components might not work well with the most out of HP programs and drivers. Cleaning your computer Cleaning your computer CAUTION: Avoid using the following cleaning products to the latest versions. Technology is always ...changing, and updating programs and drivers allows your programs and drivers on the computer. Updating programs and drivers HP recommends that you update your computer to your equipment. Updates can build up , and then ...
...Turn the computer right-side up . For example, older graphics components might not work well with the most out of HP programs and drivers. Cleaning your computer Cleaning your computer CAUTION: Avoid using the following cleaning products to the latest versions. Technology is always ...changing, and updating programs and drivers allows your programs and drivers on the computer. Updating programs and drivers HP recommends that you update your computer to your equipment. Updates can build up , and then ...
User Guide - Windows 8
Page 74
... system or network. Using firewall software Firewalls are installed automatically. A firewall can be software you regularly update the software and drivers that you install on your computer, regularly update the software. You can choose whether updates are designed to prevent unauthorized access to... companies provide software updates to their products to correct security problems and improve functionality of your choice in order to http://www.hp.com/support. There are two types of user-defined security criteria. Select System and Security, select Windows Update, select Change...
... system or network. Using firewall software Firewalls are installed automatically. A firewall can be software you regularly update the software and drivers that you install on your computer, regularly update the software. You can choose whether updates are designed to prevent unauthorized access to... companies provide software updates to their products to correct security problems and improve functionality of your choice in order to http://www.hp.com/support. There are two types of user-defined security criteria. Select System and Security, select Windows Update, select Change...
User Guide - Windows 8
Page 79
...system and the programs that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all ... media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of your most recent backup. 1. HP Recovery media you create will help you safeguard your information and retrieve it reinstalls the operating system and the software that was installed at...
...system and the programs that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all ... media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of your most recent backup. 1. HP Recovery media you create will help you safeguard your information and retrieve it reinstalls the operating system and the software that was installed at...
User Guide - Windows 8
Page 81
...content, you want to recover the system without losing your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and ...to a previous state without the requirements of expertise: ● If you created. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 72. ● If you can choose the System Recovery option from ...
...content, you want to recover the system without losing your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and ...to a previous state without the requirements of expertise: ● If you created. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 72. ● If you can choose the System Recovery option from ...
User Guide - Windows 8
Page 83
... the original operating system, and then configures the settings for your personal data. For U.S. For worldwide support, go to know ● HP Recovery Manager recovers only software that was installed at the factory. or - Press and hold f11 as a final attempt to its original ...Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to correct computer issues. ● HP Recovery media must use HP Recovery media. ● If the HP Recovery media do not work, you to ...
... the original operating system, and then configures the settings for your personal data. For U.S. For worldwide support, go to know ● HP Recovery Manager recovers only software that was installed at the factory. or - Press and hold f11 as a final attempt to its original ...Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to correct computer issues. ● HP Recovery media must use HP Recovery media. ● If the HP Recovery media do not work, you to ...
Start Here
Page 2
registered trademark of the computer, please contact your seller. HP shall not be construed as constituting an additional warranty. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. Software terms By installing, copying, downloading, or otherwise using any further ... features that are available in the express warranty statements accompanying such products and services. Not all editions of the HP End User License Agreement (EULA). Windows is to return the entire unused product (hardware and software) within 14 days for...
registered trademark of the computer, please contact your seller. HP shall not be construed as constituting an additional warranty. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. Software terms By installing, copying, downloading, or otherwise using any further ... features that are available in the express warranty statements accompanying such products and services. Not all editions of the HP End User License Agreement (EULA). Windows is to return the entire unused product (hardware and software) within 14 days for...
Start Here
Page 10
... on backup, restore, and recovery, refer to access the HP Support Assistant has changed . From the Start screen, select the HP Support Assistant app. 2. For additional backup information, type backup in the Search field, and then follow the information provided. Refer to reinstall drivers or select software. Checking for recovery partitions NOTE: If...
... on backup, restore, and recovery, refer to access the HP Support Assistant has changed . From the Start screen, select the HP Support Assistant app. 2. For additional backup information, type backup in the Search field, and then follow the information provided. Refer to reinstall drivers or select software. Checking for recovery partitions NOTE: If...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
Page 2
...Company under license. Product notice This guide describes features that are available in the express warranty statements accompanying such products and services. HP shall not be available on your computer. First Edition: September 2013 Document Part Number: 733845-001 Microsoft and Windows are trademarks... owned by its proprietor. Intel and Core are U.S. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8. Nothing herein should be construed as constituting an additional warranty.
...Company under license. Product notice This guide describes features that are available in the express warranty statements accompanying such products and services. HP shall not be available on your computer. First Edition: September 2013 Document Part Number: 733845-001 Microsoft and Windows are trademarks... owned by its proprietor. Intel and Core are U.S. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8. Nothing herein should be construed as constituting an additional warranty.