Winows 7
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...Cleanup ...32 Updating programs and drivers ...32 Cleaning your computer ...32 Cleaning procedures ...33 Cleaning the display (All-in-Ones or Notebooks 33 Cleaning the sides or cover 33 Cleaning the TouchPad, keyboard, or mouse 33 Traveling with or shipping your computer ...33 ... Utility (BIOS) ...40 Updating the BIOS ...40 Determining the BIOS version ...40 Downloading a BIOS update ...41 10 Using HP PC Hardware Diagnostics (UEFI) ...42 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 42 11 Backing up, restoring, and recovering ...44 Creating backups ...44 Creating recovery...
...Cleanup ...32 Updating programs and drivers ...32 Cleaning your computer ...32 Cleaning procedures ...33 Cleaning the display (All-in-Ones or Notebooks 33 Cleaning the sides or cover 33 Cleaning the TouchPad, keyboard, or mouse 33 Traveling with or shipping your computer ...33 ... Utility (BIOS) ...40 Updating the BIOS ...40 Determining the BIOS version ...40 Downloading a BIOS update ...41 10 Using HP PC Hardware Diagnostics (UEFI) ...42 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 42 11 Backing up, restoring, and recovering ...44 Creating backups ...44 Creating recovery...
Winows 7
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... drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to run diagnostic tests to stop a diagnostic test, press esc. b. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in notebook mode and you need to determine...
... drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to run diagnostic tests to stop a diagnostic test, press esc. b. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in notebook mode and you need to determine...
Maintenance and Service Guide
Page 1
HP ENVY Notebook PC (model numbers 15as100 through 15-as199 and 15-as000 through 15-as099) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
HP ENVY Notebook PC (model numbers 15as100 through 15-as199 and 15-as000 through 15-as099) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide
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..., 15-W) ● Intel Core i7-6560U 2.30GHz (SC turbo up to 2.80GHz) processor (1600-MHz FSB, 3.0-MB L3 cache, dual core, 15-W) ● Intel Core i7-6500U 2.50- √ √ GHz (SC turbo up to 3.10- as099) HP ENVY Notebook PC (model √ numbers 15-as100 through 15- 1 Product description Category Product Name Processors Chipset Graphics Description HP ENVY Notebook PC (model numbers 15-as100...
..., 15-W) ● Intel Core i7-6560U 2.30GHz (SC turbo up to 2.80GHz) processor (1600-MHz FSB, 3.0-MB L3 cache, dual core, 15-W) ● Intel Core i7-6500U 2.50- √ √ GHz (SC turbo up to 3.10- as099) HP ENVY Notebook PC (model √ numbers 15-as100 through 15- 1 Product description Category Product Name Processors Chipset Graphics Description HP ENVY Notebook PC (model numbers 15-as100...
Maintenance and Service Guide
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Category Graphics (continued) Panel Memory module Description HP ENVY Notebook PC (model numbers 15-as100 through 15- TouchScreen and nonTouchScreen, MultiTouchenabled Two memory slots, non- √ √ accessible Support for DDR4-2133 Dual Channel Support for GPU performance scaling (GPS) 15.6-in , full high-definition (FHD), WLED, BrightView (1920×1080), slim-flat (3....MB) ● 4096 MB (4096 MB × 2) 2 Chapter 1 Product description emitting diode (WLED), AntiGlare (3840×2160), slim-flat (3.2- as199) HP ENVY Notebook PC (model numbers 15-as000 through...
Category Graphics (continued) Panel Memory module Description HP ENVY Notebook PC (model numbers 15-as100 through 15- TouchScreen and nonTouchScreen, MultiTouchenabled Two memory slots, non- √ √ accessible Support for DDR4-2133 Dual Channel Support for GPU performance scaling (GPS) 15.6-in , full high-definition (FHD), WLED, BrightView (1920×1080), slim-flat (3....MB) ● 4096 MB (4096 MB × 2) 2 Chapter 1 Product description emitting diode (WLED), AntiGlare (3840×2160), slim-flat (3.2- as199) HP ENVY Notebook PC (model numbers 15-as000 through...
Maintenance and Service Guide
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..., NVMe solid-state drive supporting TLC ● 256-MB, M.2, SATA solidstate drive supporting TLC ● 128-MB, M.2, solid-state drive HP TrueVision HD webcam with √ √ indicator light, 2 IR indicator lights, 720p by 30 frames per second, BSI sensor, f2.0,... by 30 frames per second, HD BSI sensor + IR sensor, f2.0 HP Wide Vision HD webcam with appropriate beam-forming, echo- 3 as199) HP ENVY Notebook PC (model numbers 15-as000 through 15- Category Hard drive Solid-state drive Audio and video Description HP ENVY Notebook PC (model numbers 15-as100 through 15-
..., NVMe solid-state drive supporting TLC ● 256-MB, M.2, SATA solidstate drive supporting TLC ● 128-MB, M.2, solid-state drive HP TrueVision HD webcam with √ √ indicator light, 2 IR indicator lights, 720p by 30 frames per second, BSI sensor, f2.0,... by 30 frames per second, HD BSI sensor + IR sensor, f2.0 HP Wide Vision HD webcam with appropriate beam-forming, echo- 3 as199) HP ENVY Notebook PC (model numbers 15-as000 through 15- Category Hard drive Solid-state drive Audio and video Description HP ENVY Notebook PC (model numbers 15-as100 through 15-
Maintenance and Service Guide
Page 12
... gestures ● Taps enabled as default 4 Chapter 1 Product description Category Audio and video (continued) Ethernet Sensors Wireless External media cards Ports Keyboard/pointing devices Description HP ENVY Notebook PC (model numbers 15-as100 through 15- as199) HP ENVY Notebook PC (model numbers 15-as000 through...
... gestures ● Taps enabled as default 4 Chapter 1 Product description Category Audio and video (continued) Ethernet Sensors Wireless External media cards Ports Keyboard/pointing devices Description HP ENVY Notebook PC (model numbers 15-as100 through 15- as199) HP ENVY Notebook PC (model numbers 15-as000 through...
Maintenance and Service Guide
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...; 45-W HP Smart AC adapter (non-PFC, with mount, 4.5mm) Trusted platform module √ √ (TPM) 2.0 Security cable lock Preinstalled: √ √ ● Windows 10 ● Windows 10 Professional ● Windows 7 Professional 64- as199) HP ENVY Notebook PC (model numbers 15-as000 through 15- Category Battery requirements Power requirements Security Operating system Serviceability Description HP ENVY Notebook PC (model numbers 15-as100 through 15-
...; 45-W HP Smart AC adapter (non-PFC, with mount, 4.5mm) Trusted platform module √ √ (TPM) 2.0 Security cable lock Preinstalled: √ √ ● Windows 10 ● Windows 10 Professional ● Windows 7 Professional 64- as199) HP ENVY Notebook PC (model numbers 15-as000 through 15- Category Battery requirements Power requirements Security Operating system Serviceability Description HP ENVY Notebook PC (model numbers 15-as100 through 15-
Maintenance and Service Guide
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...the file. Determining the BIOS version To decide whether you must be available on the HP website. Select Exit, select No, and then follow the on or restart the computer... the BIOS version information (also known as disk drives, display, keyboard, mouse, and printer). Select My PC, and then select Specifications. ● Setup Utility (BIOS) 1. NOTE: To start Setup Utility on convertible...Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) may be in notebook mode and you need to your notebook. Starting Setup Utility (BIOS) 63 6 Using Setup Utility (BIOS) Setup Utility,...
...the file. Determining the BIOS version To decide whether you must be available on the HP website. Select Exit, select No, and then follow the on or restart the computer... the BIOS version information (also known as disk drives, display, keyboard, mouse, and printer). Select My PC, and then select Specifications. ● Setup Utility (BIOS) 1. NOTE: To start Setup Utility on convertible...Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) may be in notebook mode and you need to your notebook. Starting Setup Utility (BIOS) 63 6 Using Setup Utility (BIOS) Setup Utility,...
Maintenance and Service Guide
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...then be in notebook mode and you must use the keyboard attached. To start diagnostics on or restart the computer, and quickly press esc. 2. Hard drive c. Download the latest UEFI version 1. The HP PC Diagnostics home page is generated. When HP PC Hardware Diagnostics (... computer to a USB device 65 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are two options to download HP PC Hardware Diagnostics to http://www.hp.com/support. 2. In the HP PC Hardware Diagnostics section, select the Download link...
...then be in notebook mode and you must use the keyboard attached. To start diagnostics on or restart the computer, and quickly press esc. 2. Hard drive c. Download the latest UEFI version 1. The HP PC Diagnostics home page is generated. When HP PC Hardware Diagnostics (... computer to a USB device 65 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are two options to download HP PC Hardware Diagnostics to http://www.hp.com/support. 2. In the HP PC Hardware Diagnostics section, select the Download link...