HP ENVY 15-w000 Support and Manuals
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Maintenance and Service Guide - Page 13
...output to wide-aspect vs. Category
Description
Intel WiDi support Compatible with UMA graphics only)
1 meter power cord
Security
Kensington Security Lock TPM 2.0
Operating system
Preinstalled: ● Windows 10 ● Windows 10 High End ML ● Windows 10 High End EM/SL ● Windows 8.1 (15-w000 - 15-w099 models)
Serviceability End-user replaceable parts: ● AC adapter
3
Maintenance and Service Guide - Page 22
....
- Product name (1). This is reinstalled using HP-approved recovery methods.
12 Chapter 2 External component identification Serial number (s/n) (2). Locate these numbers before you troubleshoot system problems or travel internationally with the computer. ● Service label-Provides important information to locate documents, drivers, and support for the computer. ● NOTE: The Digital...
Maintenance and Service Guide - Page 36
... follow the on supported parts for Authorized Service Provider only parts. NOTE: HP continually improves and changes product parts. There are as many as 53 screws that must be accessed by an authorized service provider.
For complete and current information on -screen instructions. Make special note of each screw size and location during removal and replacement.
26 Chapter 5 Removal...
Maintenance and Service Guide - Page 44
...replace the wireless module only with a wireless module authorized for Authorized Service Provider parts
If you are unsure whether the computer is off the computer.
Reverse this procedure to install the WLAN module. 34 Chapter 5 Removal and replacement... to restore device functionality, and then contact technical support. If you replace the module and then receive a warning message, ...
Maintenance and Service Guide - Page 54
... removing the heat sink, follow these steps: 1. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Turn off or in models with 7th generation Intel processors and discrete graphics memory (includes 860899-001 replacement thermal material)
Heat sink for Authorized Service Provider parts To remove the heat sink assembly: 1.
Maintenance and Service Guide - Page 70
... not download or install a BIOS update while the computer is connected to an optional power source. From the Start screen, type support, and then select the HP Support Assistant app.
..., connect, or disconnect any instructions that contains the update.
60 Chapter 6 Using Setup Utility (BIOS) in Windows 8.1 Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow any device...
Maintenance and Service Guide - Page 73
... a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to install the update. Follow any instructions that contains the update. Updating Setup Utility (BIOS) 63
Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - Make a note of the BIOS version...
Maintenance and Service Guide - Page 90
NOTE: Certain restrictions and exclusions apply.
Contact technical support for details.
80 Chapter 11 Specifications Actual accessible capacity is less. Hard drive specifications, hybrid drives
500-GB*, 8 GB NAND hybrid SSD
Dimensions
Height
5 mm
Length
100.2 mm
Width
69.9 mm
Weight
70.0 g
Form Factor
2.5 inch
NAND flash memory
8 ...
Maintenance and Service Guide - Page 94
...17 lights 5 removal 47 spare part number 47 BIOS determining version 59, 62 downloading an update 60, 63 starting the Setup Utility 59, 62 updating 59, 62 Bluetooth label 13 ...
computer specifications 77 connector, power 5 connectors, service considerations
22
D diskette drive
precautions 23 display
specifications 78 display assembly
illustrated 15 removing 49 spare part numbers 15 display assembly...
User Guide - Page 9
... your computer and information ...41 Using passwords ...41 Setting Windows passwords 41 Setting Setup Utility (BIOS) passwords 42 Using Internet security software ...42 Using antivirus software ...42 Using firewall software ...43 Installing software updates ...43 Installing critical security updates ...43 Using HP Touchpoint Manager (select models only 43 Securing your wireless network ...44...
User Guide - Page 27
...WLAN, the mobile wireless device in Help and Support. ▲ From the Start screen, type ...models, one or two wireless lights. All the wireless devices on (white) when your computer is off, all the wireless devices simultaneously.
Because the wireless devices are enabled at the factory, you to set up a connection or network, connect to a network, and diagnose and repair network problems...
User Guide - Page 52
Errors can disable programs, utilities, or the operating system, or cause them , and in Setup...screen instructions. Turn on your computer as a trial offer.
To help protect your computer, Internet security software that you upgrade ...To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
CAUTION: Use extreme care when making changes in most cases, repair any ...
User Guide - Page 53
... newly discovered viruses, antivirus software must be software you receive an alert. Installing software updates 43 For more information, see Updating programs and drivers on -screen instructions. Installing software updates
HP, Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your computer. For more information...
User Guide - Page 56
... to a network, consult the network administrator before installing any instructions that contains the update.
46 Chapter 9 Using Setup Utility (BIOS) Identify the most recent BIOS update and compare it has been downloaded to install the update. BIOS installation procedures vary. Click Updates and tune-ups, and then click Check for HP updates now. 3. Select Main, and then make a note...
User Guide - Page 69
..., computer 15 service labels, locating 15 setting password protection on
wakeup 31 Setup Utility (BIOS) passwords
42 shipping the computer 39 shutdown 35 Sleep
exiting 31 initiating 31 Sleep and Hibernation initiating 30 slots memory card reader 7 security cable 7 software Disk Cleanup 37 Disk Defragmenter 37 software updates, installing 43 speakers connecting 21 identifying 15 supported discs...
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