HP ENVY 13-ar0000 Support and Manuals
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User Guide - Page 9
... your computer and information ...37 Using passwords ...37 Setting Windows passwords ...37 Setting Setup Utility (BIOS) passwords 38 Using Windows Hello (select products only) ...39 Using Internet security software ...39 Using antivirus software ...39 Using firewall software ...39 Installing software updates ...40 Using HP Device as a Service (select products only 40 Securing your wireless...
User Guide - Page 27
...coffee shops, hotels, and universities. Mobile network operators install base stations (similar to cell phone towers) throughout...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings... router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. The wireless ...
User Guide - Page 43
... external power
For information about connecting to external power, refer to the Setup Instructions poster provided in the Diagnostics section, select HP Battery Check. Select the question mark icon in the taskbar search box, and then select the HP Support Assistant app.
- Select Troubleshooting and fixes, and then in the computer box.
Do not charge the...
User Guide - Page 50
Setting Setup Utility (BIOS) passwords
Table 8-2 Types of BIOS passwords and their functions Password Administrator password
Power-on password
Function
● Must be entered each time you access Setup Utility (BIOS).
● If you forget your administrator password, you cannot access Setup Utility (BIOS).
● Must be entered each time you turn on or restart the computer. Tap f10.
2....
User Guide - Page 52
... updated to correct security problems and improve software performance. Using HP Device as a Service (select products only)
HP DaaS is a cloud-based IT solution that does not meet those criteria is highly cost effective relative to protect your wireless network
When you receive an alert. When a firewall is installed on -screen
instructions. Select the Start button, select Settings...
User Guide - Page 54
... the HP Support Assistant app.
- Using the hard drive path you are ready to install the update. Type file in the taskbar. 2. Select Updates, and then select Check for example, filename.exe). You will need this path when you recorded earlier, open the folder that has an .exe extension (for updates and messages. 3. If no instructions appear...
User Guide - Page 56
... on-screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to http://www.hp.com/support. 2.
When HP PC Hardware Diagnostics Windows detects a failure that are provided.
The tool is displayed. 2. Go to a USB flash drive on -screen instructions. - Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics...
User Guide - Page 73
... wireless certification labels 14 Remote HP PC Hardware Diagnostics UEFI settings customizing 46 using 46 resources, accessibility 58 restoring 48 right side components 4
S screen brightness action keys 11 Section 508 accessibility standards
55, 56 security cable, installing 40 serial number, computer 13 service labels, locating 13 Setup Utility (BIOS) passwords 38 shipping the computer 35
Index...
BIOS Simulator - Page 3
...Processor Speed Total Memory BIOS Vendor BIOS Version ► Device Firmware Revision 1 Serial Number UUID System Board CT Number Factory installed OS Primary Battery SN ► System Log 2 Build ID Feature Byte
[03:28:05] 02/13/2019 HP ENVY x360 Convertible 13-ar0xxx HP Envy 4810GA010010 85DE 02/06/2019 AMD Ryzen 5 3500U with...
Maintenance and Service Guide - Page 1
This document is intended for HP authorized service providers only. Maintenance and Service Guide
HP ENVY x360 13 Convertible PC IMPORTANT!
Maintenance and Service Guide - Page 9
...
Category Product Name Processors
Chipset Graphics Panel
Memory Storage
Audio and video
Description
HP ENVY x360 13 Convertible PC (model number 13m-ar0xxx)
● AMD® Ryzen™7-3700U 2.3-GHz (...in 16384-MB (512-MB×16×2) or 8192-MB (512-MB×16) configurations
Support for the following solid-state drives: ● 1-TB, M.2 2280, Peripheral Component Interconnect Express (...
Maintenance and Service Guide - Page 30
... removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T5 screwdriver
Service considerations
The ...following sections include some of the considerations that you must keep in mind during disassembly and reassembly can damage plastic parts. Plastic parts
CAUTION: ...
Maintenance and Service Guide - Page 61
Do not download or install a BIOS update while the computer is running on -screen instructions. 4. Type support in the taskbar search box, and then select File Explorer. 2. BIOS installation procedures vary. Type file in the taskbar search box, and then select the HP Support Assistant app.
- Select the storage designation.
NOTE: If the computer is downloaded. Select the...
Maintenance and Service Guide - Page 64
...hardware is generated. Follow the on a convertible computer, your computer must be in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that displays on -screen instructions.
56 Chapter 7 Using HP PC Hardware Diagnostics Starting HP PC Hardware Diagnostics UEFI
To start diagnostics on -screen instructions. - The BIOS searches three places for...
Maintenance and Service Guide - Page 77
... 13 service labels, locating 13 software
locating 4 software installed
locating 4 solid-state drive
product description 1 removal 30 spare part numbers 18, 30 solid-state drive shield release 31 spare part number 31
solid-state drive shield, spare part number 18, 30
speakers location 10, 12 removal 35, 41 spare part numbers 17, 35, 41
special keys, using 11 specifications...
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