Support Telephone Numbers
Page 6
...Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go/hpcarepack/emea/activate 4 www.hp.com Support Telephone Numbers
...Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go/hpcarepack/emea/activate 4 www.hp.com Support Telephone Numbers
Support Telephone Numbers
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..., Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com Customer Support Web sites Bulgaria www.hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia...
..., Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com Customer Support Web sites Bulgaria www.hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia...
Support Telephone Numbers
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.../country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support 02 3859-1212 Customer Support Web site .......... Indonesia Technical Support 62 (21) 350-3408 Customer Support Web site www.hp.com/country/id/eng Ireland General Information on Commercial products 1850 200...
.../country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support 02 3859-1212 Customer Support Web site .......... Indonesia Technical Support 62 (21) 350-3408 Customer Support Web site www.hp.com/country/id/eng Ireland General Information on Commercial products 1850 200...
Support Telephone Numbers
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...600 X 2747 +01-800-010-2020 Customer Support Web site www.hp.com/support www.hp.com/country/mx/spa/support.html Support Telephone Numbers www.hp.com 19 www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Malaysia General Information 1800-80-5405 ... Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ...
...600 X 2747 +01-800-010-2020 Customer Support Web site www.hp.com/support www.hp.com/country/mx/spa/support.html Support Telephone Numbers www.hp.com 19 www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Malaysia General Information 1800-80-5405 ... Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ...
Support Telephone Numbers
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...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support....hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support....hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
hp desktop pcs, plug and play for Microsoft Windows 2000 (Microsoft document)
Page 2
... the issues discussed as of the date of publication. Microsoft Corporation • One Microsoft Way • Redmond, WA 98052-6399 • USA 0499 Microsoft, Active Desktop, BackOffice, the BackOffice logo, MSN, Windows, and Windows NT are either registered trademarks or trademarks of their respective owners. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR...
... the issues discussed as of the date of publication. Microsoft Corporation • One Microsoft Way • Redmond, WA 98052-6399 • USA 0499 Microsoft, Active Desktop, BackOffice, the BackOffice logo, MSN, Windows, and Windows NT are either registered trademarks or trademarks of their respective owners. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR...
hp toptools 5.5 device manager, user's guide
Page 6
... HP Toptools for Desktops ...68 Locating Personal Computers...68 Updating Drivers/Firmware ...69 Preventative Maintenance ...71 HP Toptools for Servers ...74 Obtaining Operational Status...74 Obtaining Software and Driver Information ...74 Finding a Bad Hard Disk Drive Using the Disk Locator Tool 76 HP ...Toptools for Hubs and Switches...78 Displaying Topology Maps...78 Monitoring Network Traffic Levels...82 Information and Support 89 Online Support and Information ...89 Telephone Support ...89 HP Toptools Documentation and Training 90 Performance ...
... HP Toptools for Desktops ...68 Locating Personal Computers...68 Updating Drivers/Firmware ...69 Preventative Maintenance ...71 HP Toptools for Servers ...74 Obtaining Operational Status...74 Obtaining Software and Driver Information ...74 Finding a Bad Hard Disk Drive Using the Disk Locator Tool 76 HP ...Toptools for Hubs and Switches...78 Displaying Topology Maps...78 Monitoring Network Traffic Levels...82 Information and Support 89 Online Support and Information ...89 Telephone Support ...89 HP Toptools Documentation and Training 90 Performance ...
hp toptools 5.5 device manager, user's guide
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..., toptools can be used with HP-UX ServiceControl Manager (SCM) to provide additional management capabilities for Desktops agents provide Resource Monitoring tools that monitor and display system resource utilization on alerts from one of the following services: • Asset Management. Toptools receives, logs, displays, and acts on PCs and generate alerts when thresholds...
..., toptools can be used with HP-UX ServiceControl Manager (SCM) to provide additional management capabilities for Desktops agents provide Resource Monitoring tools that monitor and display system resource utilization on alerts from one of the following services: • Asset Management. Toptools receives, logs, displays, and acts on PCs and generate alerts when thresholds...
hp toptools 5.5 device manager, user's guide
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... provides specific management to the following HP products: • HP Vectra and Brio Desktops • HP Kayak and Visualize Workstations • HP Omnibook Notebooks • HP Netservers • HP ProCurve and AdvanceStack networking devices • HP LaserJet and JetDirect products • HP Jornada PC Companions • HP SureStore products • HP Network Attached Storage (NAS) products • HP-UX systems User Guide Architecture...
... provides specific management to the following HP products: • HP Vectra and Brio Desktops • HP Kayak and Visualize Workstations • HP Omnibook Notebooks • HP Netservers • HP ProCurve and AdvanceStack networking devices • HP LaserJet and JetDirect products • HP Jornada PC Companions • HP SureStore products • HP Network Attached Storage (NAS) products • HP-UX systems User Guide Architecture...
hp toptools 5.5 device manager, user's guide
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... configured to use Certificate Authentication. Also, be done for your entire DNS domain or just for the toptools server depending on the desktop of this file the first time you have enabled Windows NT Challenge Response (Windows NT) or Integrated Windows Authentication (Windows 2000), ... unzip it via Netscape and walk you must be prepared to supply a valid Windows user name and password. Refer to the Application Note "HP Toptools Security" for the toptools application. toptools User Guide Resolution Minimum: 800 X 600 X 256 colors Settings • Always accept cookies ...
... configured to use Certificate Authentication. Also, be done for your entire DNS domain or just for the toptools server depending on the desktop of this file the first time you have enabled Windows NT Challenge Response (Windows NT) or Integrated Windows Authentication (Windows 2000), ... unzip it via Netscape and walk you must be prepared to supply a valid Windows user name and password. Refer to the Application Note "HP Toptools Security" for the toptools application. toptools User Guide Resolution Minimum: 800 X 600 X 256 colors Settings • Always accept cookies ...
hp toptools 5.5 device manager, user's guide
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... your network using both SNMP and DMI and enable toptools to manage HP Netservers, HP Netserver Agents (Toptools for Servers Administration Guide and on the Toptools for Desktops and PC Companion Desktop DMI agents. The Toptools Remote Control card is included with the Toptools...To use toptools to identify, inventory, poll, manage, and automatically receive and process alerts from HP Netservers. Managed Nodes - Toptools will make an entry for Desktops and PC Companion Desktop DMI agents, go /vectrasupport. toptools User Guide To start a remote console session from another ...
... your network using both SNMP and DMI and enable toptools to manage HP Netservers, HP Netserver Agents (Toptools for Servers Administration Guide and on the Toptools for Desktops and PC Companion Desktop DMI agents. The Toptools Remote Control card is included with the Toptools...To use toptools to identify, inventory, poll, manage, and automatically receive and process alerts from HP Netservers. Managed Nodes - Toptools will make an entry for Desktops and PC Companion Desktop DMI agents, go /vectrasupport. toptools User Guide To start a remote console session from another ...
hp toptools 5.5 device manager, user's guide
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... install again. On non NTFS installations, all users have the opportunity to add components at another system. These applications manage HP ProCurve and AdvanceStack products. Adds software needed to toptools core services such as possible. By selecting this point if you require... console, or link to the toptools console. Hubs & Switches Netserver Components Desktop PCs Web JetAdmin for Printers Installs Toptools for Hubs & Switches applications like to install in addition to manage HP Netservers and Toptools Remote Control cards. You then have toptools admin capabilities. ...
... install again. On non NTFS installations, all users have the opportunity to add components at another system. These applications manage HP ProCurve and AdvanceStack products. Adds software needed to toptools core services such as possible. By selecting this point if you require... console, or link to the toptools console. Hubs & Switches Netserver Components Desktop PCs Web JetAdmin for Printers Installs Toptools for Hubs & Switches applications like to install in addition to manage HP Netservers and Toptools Remote Control cards. You then have toptools admin capabilities. ...
hp toptools 5.5 device manager, user's guide
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.... To access the toptools online Help system, click the Help button at the bottom of navigating the toptools console interface, click "Guided Tour" on the Desktop. Information about using the new shortcut placed on the toptools Home page. At this point you will need to: • Add users to the toptools... and reboot. If your network, refer to the White Paper "Toptools Security" and the online Help topics Security and User Roles. For information on the desktop.
.... To access the toptools online Help system, click the Help button at the bottom of navigating the toptools console interface, click "Guided Tour" on the Desktop. Information about using the new shortcut placed on the toptools Home page. At this point you will need to: • Add users to the toptools... and reboot. If your network, refer to the White Paper "Toptools Security" and the online Help topics Security and User Roles. For information on the desktop.
hp toptools 5.5 device manager, user's guide
Page 33
...their network. toptools User Guide Using HP Toptools This chapter describes how to navigate the toptools console and use with toptools, refer to the Toptools Consoles section of the toptools server and its applications and components (Toptools for Desktops, Toptools for Servers, and Toptools ... and dialogs is designed to monitor network and system utilization. • Control the configuration of the Installation chapter. Navigating the HP Toptools Console Toptools is also provided in the toptools online Help system. Specific information for Hubs & Switches User's Manual The ...
...their network. toptools User Guide Using HP Toptools This chapter describes how to navigate the toptools console and use with toptools, refer to the Toptools Consoles section of the toptools server and its applications and components (Toptools for Desktops, Toptools for Servers, and Toptools ... and dialogs is designed to monitor network and system utilization. • Control the configuration of the Installation chapter. Navigating the HP Toptools Console Toptools is also provided in the toptools online Help system. Specific information for Hubs & Switches User's Manual The ...
hp toptools 5.5 device manager, user's guide
Page 40
... to identify SNMP devices on your network. Will execute 'wake on a Netserver. For PCs includes the option for it to use the remote control card to power on lan' for Desktops agent to the selected device(s). Will provide the option for the next discovery to run,... protocol, or model: Power On Power Off Reboot Change Support Information Personal computers with DMI and HP Netservers with the HP Toptools Remote Control card installed. HP personal computers and HP Netservers with the information. Allows the toptools user to test network connectivity between the toptools server and...
... to identify SNMP devices on your network. Will execute 'wake on a Netserver. For PCs includes the option for it to use the remote control card to power on lan' for Desktops agent to the selected device(s). Will provide the option for the next discovery to run,... protocol, or model: Power On Power Off Reboot Change Support Information Personal computers with DMI and HP Netservers with the HP Toptools Remote Control card installed. HP personal computers and HP Netservers with the information. Allows the toptools user to test network connectivity between the toptools server and...
hp toptools 5.5 device manager, user's guide
Page 59
... list of network devices. 5. It will be displayed in the bottom half of the Performance Advisor page to add custom groups to be monitored (example Desktop 9X) and click Create. On this page you want to add to the group and click Actions, Add to see that the systems have been...
... list of network devices. 5. It will be displayed in the bottom half of the Performance Advisor page to add custom groups to be monitored (example Desktop 9X) and click Create. On this page you want to add to the group and click Actions, Add to see that the systems have been...
hp toptools 5.5 device manager, user's guide
Page 68
... the toptools navigation panel, click the Inventory button and select PC Asset Location. 2. To generate a personal computer inventory report, follow these steps: 1. To print this example your HP personal computers. toptools User Guide HP Toptools for Desktops HP Toptools for Desktops provides extensive management control of how to use the toptools console to asset, configuration, fault...
... the toptools navigation panel, click the Inventory button and select PC Asset Location. 2. To generate a personal computer inventory report, follow these steps: 1. To print this example your HP personal computers. toptools User Guide HP Toptools for Desktops HP Toptools for Desktops provides extensive management control of how to use the toptools console to asset, configuration, fault...
hp toptools 5.5 device manager, user's guide
Page 69
...must have selected more than one or more PCs through the Internet & E-mail Settings dialog. It will automatically group the PCs by model to display the Device Selector. The following example provides instructions on the desktops at the PC to one PC, toptools will download the appropriate software to... use this feature, and be configured to the toptools server and install it on updating the BIOS of your HP personal computers to support changes in your...
...must have selected more than one or more PCs through the Internet & E-mail Settings dialog. It will automatically group the PCs by model to display the Device Selector. The following example provides instructions on the desktops at the PC to one PC, toptools will download the appropriate software to... use this feature, and be configured to the toptools server and install it on updating the BIOS of your HP personal computers to support changes in your...
hp toptools 5.5 device manager, user's guide
Page 71
...operations consume a large portion of the firmware downloads can be scheduled. To avoid a personal visit to the PC, use the system name, or even the user's name. 3. In the toptools navigation panel, click the...display the Actions menu. The status of the MIS budget. On the Search tab, enter the search criteria for the desktop that you cannot cancel a scheduled update from a computer and would like to inspect. 2. Select Properties. 4. Toptools ... the Device Selector with the information needed to know if the PC is ready for the selected desktop. 71 After you wish to verify...
...operations consume a large portion of the firmware downloads can be scheduled. To avoid a personal visit to the PC, use the system name, or even the user's name. 3. In the toptools navigation panel, click the...display the Actions menu. The status of the MIS budget. On the Search tab, enter the search criteria for the desktop that you cannot cancel a scheduled update from a computer and would like to inspect. 2. Select Properties. 4. Toptools ... the Device Selector with the information needed to know if the PC is ready for the selected desktop. 71 After you wish to verify...
hp toptools 5.5 device manager, user's guide
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... toptools User Guide Browsing through the property pages to view the history of alerts (and their fixes) for the selected desktop. 7. The first step in identifying a potential PC problem. • Determine the configuration, the operating system level, the BIOS version, and driver versions displayed in the... Status page above, this desktop seems to have reviewed information presented by the Property Pages, you may wish to check the current configuration and status of the PC: • Check the Status - Once you have adequate resources to...
... toptools User Guide Browsing through the property pages to view the history of alerts (and their fixes) for the selected desktop. 7. The first step in identifying a potential PC problem. • Determine the configuration, the operating system level, the BIOS version, and driver versions displayed in the... Status page above, this desktop seems to have reviewed information presented by the Property Pages, you may wish to check the current configuration and status of the PC: • Check the Status - Once you have adequate resources to...